Mercedes-Benz GLA-Class Complaints (2014)

2 consumer complaints on file.

• #11408509April 17, 2021
  LANE DEPARTURE: ASSIST

  DRIVER ASSIST WOULD NOT LET ME TAKE CONTROL OF THE VEHICLE AND MADE ME CRASH STRAIGHT INTO GUARD RAIL. ALMOST KILLED ME AND MY DAUGHTER

  Crash:

  Yes

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #11360799September 23, 2020
  AIR BAGS

  I DISCOVERED FROM THE NHTSA WEBSITE THAT MY VEHICLE HAS AN OPEN RECALL ON THE PASSENGER-SIDE FRONTAL AIRBAG. THE REMEDY SHOWN ON THE NHTSA WEBSITE IS FOR AN AUTHORIZED MERCEDES-BENZ DEALER TO REPLACE THE AIRBAG. TWO M-B DEALERS HAVE TOLD ME THAT THE REMEDY IS NOT YET AVAILABLE. I HAVE OWNED THIS CAR FOR MORE THAN 5 YEARS, AND I SUSPECT THIS DEFECT HAS BEEN KNOWN BY MERCEDES-BENZ FOR MOST OF THIS TIME. IT IS TIME FOR THEM TO DO SOMETHING ABOUT IT. I DO NOT LIKE FOR MY WIFE TO RIDE IN THE FRONT PASSENGER SEAT WITH AIR BAG DEPLOYMENT THREATENING SERIOUS INJURY OR DEATH.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0