Mercedes-Benz GLA-Class Service Bulletins (2022)

237 manufacturer communications on file.

• January 5, 2024•Document ID: 10249740

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CL-CommMod

  Date Added:

  February 6, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that you’re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you about an Over-the-Air (OTA) Service Campaign to update the Communication Module software on certain Model Year 2020-2023 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, and S-Class vehicles. This update will improve the system stability and allow for better accessibility of Mercedes me services. This OTA update will be provided free of charge and will be performed in the background. No action is needed on your behalf. Your vehicle does not appear to have an active “Mercedes me connect” subscription. In this case, the OTA update will be performed unless you choose to opt-out from receiving this OTA update. What will your Dealer do? NO DEALER ACTION IS NECESSARY for this OTA update. You do not need to visit a Mercedes-Benz dealer. Opting-out of this OTA Update: Customers who are not subscribed to the Mercedes me connect service may opt-out of this OTA update by emailing or by calling 1-800-FOR-MERCEDES. The opt-out period will start on January 5, 2024 and end on February 4, 2024. If you choose to opt-out, the described update will not be available for your vehicle as an additional workshop measure. No action is necessary for Opting-In. Once the opt-out period has closed on February 4, 2024, this OTA will be automatically downloaded and installed. Thank you for allowing us to continue taking care of your vehicle.

  Associated Products (35)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class+ 15 more
  Associated Documents

  • DownloadMC-10249740-0001.pdf↗
• December 7, 2023•Document ID: 10248195

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA-Comm Mod SW

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

  Associated Products (65)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class+ 45 more
  Associated Documents

  • DownloadMC-10248195-0001.pdf↗
• December 4, 2023•Document ID: 10248162

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.18-P-077075

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!

  Associated Products (241)

  2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class+ 221 more
  Associated Documents

  • DownloadMC-10248162-0001.pdf↗
• December 1, 2023•Document ID: 10248203

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA-Head Unit SW

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software does not correspond to the current series production configuration. The head unit will receive an OTA update to optimize the "Live Traffic Information" service for the navigation system. Additional product improvements including infotainment system robustness will be implemented. The software update will be downloaded in the background. The subsequent installation takes roughly 45 minutes and requires the customer's consent in the vehicle. During installation, the system can be used without restriction. The new software will be active after the vehicle has been switched off. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

  Associated Products (50)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 30 more
  Associated Documents

  • DownloadMC-10248203-0001.pdf↗
• October 10, 2023•Document ID: 10244837

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-076800

  Date Added:

  November 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.

  Associated Products (84)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class+ 64 more
  Associated Documents

  • DownloadMC-10244837-0001.pdf↗
• August 28, 2023•Document ID: 10241527

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  NCU-HU SW Update

  Date Added:

  September 1, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section.

  Associated Products (82)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 62 more
  Associated Documents

  • DownloadMC-10241527-0001.pdf↗
• August 3, 2023•Document ID: 10241534

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  ELW-ExhaustValve

  Date Added:

  September 1, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first). This extended warranty applies to the condition described below that may necessitate the repair or replacement of components related to the exhaust valve assembly (e.g. exhaust valve, cylinder head). • The valve guide and/or seat ring may wear over time due to increased lateral forces during operation. This could potentially cause combustion misfire for cylinder 1 through 4, resulting in an activation of the check engine Malfunction Indicator Lamp (“MIL”). Please be advised that all repairs being claimed under this extended warranty must have a Quick Test uploaded with the following fault code information, and may be audited. • P030085 – Combustion misfire has been detected • P030x85 – Cylinder x misfire detected. (x = the affected cylinder) • P1CEF85 - Injector injection quantity adjustment for cylinder balancing has almost reached the upper limit value at atleast one cylinder. • P1CE577 - Injector injection quantity adjustment for uniform mixture formation has detected an excessively lean mixture at atleast one cylinder. All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Codes: • 01201 – Cylinder Head • 05202 – Exhaust Valve • 01205 – Valve seat ring exhaust valve • 01206 – Valve Guide Exhaust Valve

  Associated Products (12)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-10241534-0001.pdf↗
• June 9, 2023•Document ID: 10238424

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  LI82.85-P-075375

  Date Added:

  July 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)

  Associated Products (49)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT+ 29 more
  Associated Documents

  • DownloadMC-10238424-0001.pdf↗
• April 4, 2023•Document ID: 10235667

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.20-P-074734

  Date Added:

  May 4, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Cause Software in coupling elements (EKE) faulty. The coupling element software cannot be updated in After-Sales. Remedy In a complaint case, replace the respective wiring harness (coupling elements are installed on the wiring harness) for ambient lighting.

  Associated Products (22)

  2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class+ 2 more
  Associated Documents

  • DownloadMC-10235667-0001.pdf↗
• March 24, 2023•Document ID: 10233792

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SC-202303001

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 GLA (247 platform) vehicles, a crack in the sheet metal may have formed on the A-pillar in the vicinity of the wheel arch. As a result, corrosion may develop on the left longitudinal member due to potential water ingress. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will inspect the affected vehicles and rework if necessary.

  Associated Products (1)

  2022 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-10233792-0001.pdf↗
• March 8, 2023•Document ID: 10233789

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY

  Mfr Comm. #:

  LI72.00-P-076031

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Cause Sealing lip of inner sealing rail (see picture 1 and picture 2, pos. 40 and 130) folds down while side windows are being lowered (opened). When the side windows are raised (closed), the sealing lip is pulled back up again. Remedy Replace inner sealing rail. Then perform normalization of the window lifter system in the relevant door control unit.

  Associated Products (12)

  2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-10233789-0001.pdf↗
• March 2, 2023•Document ID: 10233782

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-075968

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Squeaking noises from the front axle brakes when operating the brakes. The noise occurs regardless of the temperature. Cause The noise occurs due to friction between the lining and the brake caliper. Remedy • Removal of brake linings • Cleaning all contact points on brake lining and brake caliper/carrier • Greasing contact points (green areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste A001 989 87 51

  Associated Products (8)

  2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class
  Associated Documents

  • DownloadMC-10233782-0001.pdf↗
• February 10, 2023•Document ID: 10232320

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  NCU-2022010001

  Date Added:

  March 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) vehicles without the augmented reality camera (“ARC”), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What We’re Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the ARC to the vehicle and enable the ARC and “Dash-cam” functions on applicable vehicles.

  Associated Products (20)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-10232320-0001.pdf↗
• February 6, 2023•Document ID: 10232327

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  LI42.10-P-075896

  Date Added:

  March 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Squeaking noises from the front axle during braking, regardless of temperature. Cause Friction and vibration effects of pad seating in caliper. Remedy • Remove brake pads • Clean all contact points between the brake pad and the brake caliper • Apply copper paste A 001 989 87 51 to the contact points between the brake lining and the brake caliper guide (see attachments associated to Remedy) Important note: copper paste must not get on contact surfaces between the brake pad and the disc.

  Associated Products (2)

  2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class
  Associated Documents

  • DownloadMC-10232327-0001.pdf↗
• January 5, 2023•Document ID: 10231032

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI72.20-P-075746

  Date Added:

  February 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.

  Associated Products (64)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class+ 44 more
  Associated Documents

  • DownloadMC-10231032-0001.pdf↗
• December 1, 2022•Document ID: 10228807

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-063353

  Date Added:

  January 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.

  Associated Products (53)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 33 more
  Associated Documents

  • DownloadMC-10228807-0001.pdf↗
• November 17, 2022•Document ID: 10227146

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  LI72.00-P-075505

  Date Added:

  December 5, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the complaint cannot be rectified by polishing the trim bars with the polish. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side window with trim element with optimized protective coating.

  Associated Products (3)

  2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-10227146-0001.pdf↗
• November 1, 2022•Document ID: 10227143

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.35-P-074816

  Date Added:

  December 5, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Squeaking noise from area of input shaft of electric steering Cause Inadequate lubrication. Remedy Grease/lubricate sealing area of input shaft. • The steering components can be greased/lubricated while they are still installed

  Associated Products (14)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-10227143-0001.pdf↗
• October 17, 2022•Document ID: 10225806

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI01.30-P-075439

  Date Added:

  November 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer may complain of a CEL on in the instrument cluster, rough running, trouble starting, issues with ECO stop/ start or a combination thereof. Cause One or more broken valve springs in the cylinder head. Remedy Work through the guided tests for any relevant fault codes. For misfire related fault codes this will include: • Inspecting the injector performance data for abnormalities • Using a smoke machine to inspect for air leaks • Performing a compression and leakage test Depending on the severity of the failure, a broken valve springs may be able to be found in a compression/leakage test. If not it may also show up on a PICO running compression test. To verify the best method is to remove the cylinder head cover and inspect the valve springs directly If a broken valve spring is found: • Inspect the valve, rocker, retainer, and keepers on that assembly for damage. • Inspect the camshaft and camshaft lobe that operates that valve • Inspect the piston face via borescope for piston/valve contact Also perform a leak test once the valve is able to be fully seated to ensure no damage to the valve or seat has occurred. If no damage to the piston or valve seat has occurred, replaced the damaged components and release the vehicle. If valve seat or piston damage has occurred please open a PTSS case, upload the results of all tests, and outline what work has been conducted thus far.

  Associated Products (7)

  2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2019 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-10225806-0001.pdf↗
• October 1, 2022•Document ID: 10225807

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI05.10-P-075373

  Date Added:

  November 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Chirping or tapping noise originating in area of front crankshaft pulley when engine cold. Noise may lessen as engine reaches operating temperature. Attachments File Description M260 noise.mp4 Noise example Cause Harmonics from timing chain drive. Remedy Replace timing chain tensioner with part A2600502000. Note: This noise will not cause damage to the engine or other symptoms. The chain tensioner should only be replaced in the event of a customer complaint.

  Associated Products (12)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class2017 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-10225807-0001.pdf↗