Mercedes-Benz CLA-Class Complaints (2023)
6 consumer complaints on file.
- #11707802December 30, 2025AIR BAGS
I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11706783December 23, 2025STEERING
While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11691317October 3, 2025ELECTRICAL SYSTEM, ENGINE
During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11666113June 10, 2025UNKNOWN OR OTHER
I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. I’m horrified this can happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11585897April 29, 2024UNKNOWN OR OTHER
I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11577449March 14, 2024UNKNOWN OR OTHER
Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue to prevent other accidents.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0