Mercedes-Benz CLA-Class Service Bulletins (2023)
209 manufacturer communications on file.
- December 7, 2023•Document ID: 10248195Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA-Comm Mod SW
- Date Added:
- January 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customerâÂÂs vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (65)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class+ 45 moreAssociated Documents - December 4, 2023•Document ID: 10248162Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- LI91.18-P-077075
- Date Added:
- January 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCrease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light initial creases due to vehicle handling. ⢠Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
Associated Products (241)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class+ 221 moreAssociated Documents - December 1, 2023•Document ID: 10248203Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA-Head Unit SW
- Date Added:
- January 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software does not correspond to the current series production configuration. The head unit will receive an OTA update to optimize the "Live Traffic Information" service for the navigation system. Additional product improvements including infotainment system robustness will be implemented. The software update will be downloaded in the background. The subsequent installation takes roughly 45 minutes and requires the customer's consent in the vehicle. During installation, the system can be used without restriction. The new software will be active after the vehicle has been switched off. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customerâÂÂs vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (50)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 30 moreAssociated Documents - August 28, 2023•Document ID: 10241527Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- NCU-HU SW Update
- Date Added:
- September 1, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customerâs vehicle. The OTA may be validated as successful on the customerâs Mercedes Me connect app under âOver-the-Air Vehicle Updatesâ as âUpdate for the communication moduleâ. If the OTA is successful it will show a green âinstalledâ and date of installation in the Over-the-Air update section.
Associated Products (82)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 62 moreAssociated Documents - August 10, 2023•Document ID: 10241533Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- NCU-2023080001
- Date Added:
- September 1, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 CLA-Class (118 platform) vehicles, tires with misaligned sidewall stripes may have been installed. In this case, the installed tires do not meet aesthetic design specifications. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will inspect and replace the affected tires, as necessary.
Associated Products (2)Associated Documents - July 13, 2023•Document ID: 10240170Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- LI63.20-P-076328
- Date Added:
- August 2, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryCracking and creaking noise from area of inner B-pillar when driving on rough terrain. Spot welds in the area of the inner B-pillar could cause noises due to tension or contact of the sheet metal. 1. Park vehicle in the sun/heat and allow it to warm up. 2. Then perform a test drive; the noise complaints must be reproducible. 3. Remove upper B-pillar trim. 4. Mark the position of the bore in the upper area of the B-pillar with the aid of the spacer disk. 5. Drill through the sheet metal. 6. Push the hexalobular bolt through the bore, attach the spacer disk and fasten it completely with the nut-and-washer assembly. The two sections of sheet metal are firmly pressed together during fastening. 7. Perform a test drive and check the effectiveness. 8. Reproduce the anticorrosion protection in the working area according to manufacturer specifications. 9. Install remaining parts.
Associated Products (4)Associated Documents - June 9, 2023•Document ID: 10238424Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- LI82.85-P-075375
- Date Added:
- July 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryIn the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)
Associated Products (49)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT+ 29 moreAssociated Documents - April 4, 2023•Document ID: 10235667Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.20-P-074734
- Date Added:
- May 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Cause Software in coupling elements (EKE) faulty. The coupling element software cannot be updated in After-Sales. Remedy In a complaint case, replace the respective wiring harness (coupling elements are installed on the wiring harness) for ambient lighting.
Associated Products (22)2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class+ 2 moreAssociated Documents - December 1, 2022•Document ID: 10228807Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.15-P-063353
- Date Added:
- January 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
Associated Products (53)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 33 moreAssociated Documents