Mercedes-Benz C-Class Complaints (2017)

253 consumer complaints on file.

#11524397May 30, 2023
ENGINE
Egine light on need to replace clogged Pcv value at 48,000 miles. Seems like this part needs a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521353May 10, 2023
UNKNOWN OR OTHER
Car had 69,300 miles (5 3/4 years old) at time of service on 4/18/2023. The check engine light came on the day before. Dealer performed diagnostic- stated it was the Crank Case Ventilation that needed to be replaced. I was charged $2107.00 $1710.00 for labor, $397.00 for parts. I have owned 2 other mercedes well into the 100,000 mile ranges- no problems similar to this. It seems to just be a C300 issue- my car is a C350e. It has been serviced at the dealer every year and is garaged and well taken care of. I read online that c300 have this issue- and would like to report mine as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521093May 9, 2023
ENGINE
I recently had to repair a part of my engine with the code P052E. It specifically was "The Valve for Crankcase Ventilation. It stated it was malfunctioned and that the actuator is blocked. It could have caused my engine to fail and my car to stop at any moment putting myself and others at risk. There is a large amounts of consumers with the same vehicle that complained about the same issue. It was inspected by the Mercedes Benz dealership. The only warning was that my check engine light was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521132May 9, 2023
SEAT BELTS
Both front seat belts on the driver and passenger side fail to retract. Looking up my car model I found the following: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." However my vin number was not marked for the repair and the dealer refused to cover it. I ended up paying for the repair out of pocket for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520590May 5, 2023
UNKNOWN OR OTHER
On May 3, 2023 I experienced an issue in which the sunroof on my 2017 C300 cert pre-owned with 51,000 miles Benz imploded out of nowhere while driving. My dad who I was taking to the doctors was also in the car resulting in both of us having fragments of glass on us. The problem has been reported to the insurance company and dealer the same day. There were no issues with the sunroof before the event happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520161May 2, 2023
UNKNOWN OR OTHER
I’m unsure but my check engine light came on showing something about my pvc valve needing replacement while I was driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517369April 17, 2023
ENGINE
A very common problem with mercedes. PCV ventilation valve. Fault code P052E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517082April 14, 2023
FUEL/PROPULSION SYSTEM
The valve for crankcase ventilation code P052E71 is not under emission warranty WHY ? 45K car and is not working and it will not pass emission test
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515931April 7, 2023
STRUCTURE, SEAT BELTS
The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side air bag was visible. Additionally, the front driver's side seat belt failed to retract. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 21V197000 (Structure) and 21V032000 (Seat Belts) however, the VIN was not included in the recalls. The failure mileage was approximately 58,237.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515645April 5, 2023
ENGINE
P052E positive crankcase ventilation regulatory valve Part number 274-090-17-29-80
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515411April 4, 2023
ENGINE
I have a 2017 C350E with 69K miles. Dealer wants $2900 to fix the Crankcase Ventilation Valve. The part that needs to be replaced costs about $600 with lot of labor time involved (~$2500). The part number is 274090560084. The C350E has a 15 year emissions control warranty in California that is supposed to cover "all" emissions control related parts, but Mercedes Benz USA doesn't seem to think this is part of the emission control system. I have done some research and it appears that "crankcase ventilation" is a necessary function of the engine because "blow-by" fumes would build up in the crankcase if it were not ventilated. These "blow-by" fumes used to be vented straight to the exhaust in older cars, but in the 1960's they started to recirculate them with the PCV system back into the intake manifold to limit the emissions. The function of this part seems to do the same thing a PCV system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511341March 11, 2023
ENGINE
Code P052E costing me over $2500 to repair. I’m not the only one dealing with this problem and my car only has 58k miles and it’s a 2017. Should be recalled considering the part being defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510678March 7, 2023
ENGINE
Positive Crankcase Ventilation (PCV) Can cause problem to the engine. Check engine light is on, car have been scanned. This happen one week ago. There’s no recall for this and happen a lot many Mercedes Benz causing problems on engine and is not on warranty or any other recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510714March 7, 2023
ENGINE
my 2017 Mercedes C300 experienced what appears to be a very common engine fault with the W205 engine. It involves the "PCV" valve and the engine code fault is P052E. When this fault occurs the engine will stall and sputter. My wife and daughter were in my car last week and it stalled at an intersection which could have resulted in an accident, but luckily the school crossing guards were there to stop traffic and allow her to restart the car and get to the side of the road. The check engine light had previously been on and off for sometime so I had my local Mavis check what the light was on for and they gave me the fault code. I did not think it was anything that serious because the car ran fine. The car was towed today to Mercedes to officially diagnosis the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509860March 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I have a mercedes c300 2017 and recently I was driving my car and the check engine light came on all of a sudden so I took it to my local shop to diagnose it they told me it was the PCV valve, so I called mercedes and they’re telling me that this is not covered and of course my warranty is no longer covered I have about 63k miles on the car. Mercedes is saying they don’t have a recall for this but I’ve googled around and multiple people are saying the same issue happened to them around the 55-65k range. It’s super frustrating that this doesn’t flag a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508627February 22, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2017 Mercedes-Benz C300. The contact stated that while driving at approximately 75 MPH, a loud popping noise was heard and then the sunroof exploded. The contact stated that there were no injuries sustained from the glass shards that had fallen inside the vehicle. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer to be diagnosed repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507521February 15, 2023
STRUCTURE:BODY
Repeated Panoramic Sunroof failure: sun roof rails are have been reported by the dealer to fail / crack and allow panoramic sun roof to dislodge from tracks securing this structure to the vehicle. NOTE THIS IS NOT RELATED TO/ADDRESSED BY THE PREVIOUS RECALL Loud cracking noises heard and the sunroof stuck in an open position and appeared at risk of departing the vehicle on initial occurrence 2019/2020 Dealer attempts to repair resulted in replacement of the rails which are reportedly "made of plastic and do not hold up well in southwestern US temperatures/climate" Repairs/rigging the system appears to "load the rails" and dealer reported life limits can be as low as 10 cycles / 30 months This issue has occurred three times in the past 4 years 92k miles Improper closure/ cracked tracks could result in incomplete cabin security during a roll over and/or potential for the panoramic sunroof to depart the vehicle to become a threat to other traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506962February 13, 2023
FUEL/PROPULSION SYSTEM
My preowned vehicle has a strong gas odor in the cabin while operating. I don’t see any safety recalls but I did read online that a class action lawsuit proved my model may have faulty fuel parts causing seepage and the watranty is extended to 10yr/120k miles. I have scheduled maintenance this week but would like to be certain the warranty will cover this. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506123February 7, 2023
ENGINE
Engine code P052E - PCV REGULATOR VALVE PERFORMANCE. Common faulty Mercedes Benz part integral to the car. Just took in the car to MBSeattle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504121January 28, 2023
ENGINE
In my family we have 2 mercedes benz cars one 2017GLC300 and other 2017 C300 4matic and both of the cars have the same issues. Check engine with code P052E. And after talking to friends and mechanics it appears that this issues to be almost on every mercedes car of this engine since both of the cars that are in my family have the same engine components. I request that it should be recall so mercedes benz will repair those issues under warranty. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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