Mercedes-Benz C-Class Complaints (2012)

588 consumer complaints on file.

#11015166August 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF MONTEREY IN MONTEREY, CALIFORNIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014636August 11, 2017
AIR BAGS
TAKATA RECALL. THE DEALER HAS ONLY SAID THAT THEY DO NOT KNOW WHEN THE AIRBAG REPAIR WILL BE AVAILABLE. WE ARE ELDERLY SENIOR CITIZENS ARE ARE FEARFUL OF DRIVING THE CAR. OUR CAR IS IN THE PG 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013749August 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (NORTH PALM BEACH MERCEDES LOCATED IN PALM BEACH FLORIDA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011772July 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010912July 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER ( MERCEDES-BENZ OF FT. PIERCE 4500 S US HWY 1, FORT PIERCE, FL, 34982, 772-617-0819) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THAT THEY WOULD CONTACT HER WHEN THEY WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/26/17*LJ UPDATED 10/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006424July 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF LAGUNA NIGUEL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004697July 12, 2017
ENGINE
PURCHASED MY 2012 C250 WITH 45K MILES ON IT AT TIME OF PURCHASE. I PUT 4K MILES AND I STARTED HEARING A TICKING NOISE ON START UPS THEN PROGRESSED. IT HAS TURNED OFF ON ME WHILE DRIVING AT ABOUT 35 MPH AND ANOTHER AT 25 MPH KINDA SCARED TO DRIVE IT. YOU THINK WHEN YOU PAY FOR QUALITY YOU SHOULD GET IT, NOT HAVING TO $5500 FOR A CAMSHAFT LIFTER REPLACEMENT IN UNDER THE FIRST 50K MILES THAT' INSANE! PLEASE SEND FEED BACK IN GOING TO TALK TO LAWYERS AND GET THERE VIEW ON THE SITUATION BECAUSE THERE'S MORE THEN JUST A COUPLE WITH THIS PROBLEM AND SOME WITH VARY LOW MILES. THANKS FOR YOUR TIME MUCH APPRECIATED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003901July 9, 2017
AIR BAGS
HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003777July 8, 2017
STRUCTURE:BODY
INSIDE DRIVERS SIDE DOOR LEVER BROKE, CAN NOT GET OUT OF THE CAR WITHOUT LOWERING DRIVERS ELEC. WINDOW. DEALER OR OTHERS CAN NOT FIX OR REPLACE, NO STOCK. ALL ON BACKORDER FOR MONTHS AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003778July 8, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002512June 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA, 31406, (912) 354-7000) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002566June 30, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MERCEDES-BENZ OF ST CLAIR SHORES LOCATED AT 20200 E NINE MILE RD SAINT CLAIR SHORES, MI 48080 586-773-2369) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT ADJUSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002571June 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED FOR PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001940June 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES BENZ OF ATHENS, GA (706) 521-0774) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001991June 28, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED NOTIFICATION FOUR MONTHS AGO THAT MY AIR BAG WAS DANGEROUS AND THEREFORE RECALLED. HOWEVER, I NEVER RECEIVED A FOLLOW UP LETTER NOTIFYING THAT REPLACEMENT PARTS ARE AVAILABLE AND WHEN CALLING TOM MASANO MERCEDES IN READING, PA ON JUNE 28TH, THEY ARE STILL UNABLE TO REMEDY THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995843June 19, 2017
AIR BAGS
TAKATA RECALL - IT HAS BEEN OVER A YEAR, STILL NO REMEDY FOR THE AIR BAG ISSUE. CHECKED WITH DEALER ON SEVERAL OCCASIONS AS WELL AS THE NHTSA WEBSITE. THIS IS NOT ACCEPTABLE! THIS IS A SAFETY ISSUE, AND A LOT OF US DRIVE WITH CHILDREN IN THE CAR. THE VEHICLE MANUFACTURER INSTALLED IT, AND SHOULD BE LIABLE TO REPAIR THE VEHICLE. THEN THEY CAN FIGHT TO BE REIMBURSED. THIS IS RIDICULOUS ALREADY!! THEY ARE PUTTING PEOPLE'S LIVES IN DANGER. I HAVE 2 VEHICLES, ONE A 2006 FORD FUSION AND ONE A 2012 MERCEDES C300, NEITHER OF THEM ARE SAFE TO HAVE MY CHILDREN IN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995096June 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CALSTAR MOTORS 700 S. BRAND BLVD, GLENDALE, CA, 91204) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995247June 14, 2017
ENGINE
SOMETIMES WHILE DRIVING MY CAR IT WILL STUTTER AS IF IT WANTS TO TURN OFF WHILE DRIVING. ADDITIONALLY, WHEN STARTING UP THE VEHICLE IT STALLS BEFORE ACTUALLY TURNING OVER. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS TAKEN TO A CERTIFIED MERCEDES DEALERSHIP AND THE DIAGNOSTICS CAME BACK STATING A ISSUE WITH THE "CAMSHAFT ADJUSTERS (INTERNAL FAULT)". APPARENTLY, FIRST GENERATION C250S ARE HAVING THIS ISSUE BUT IT HAS SINCE BEEN CORRECTED WITH LATER GENERATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994502June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993945June 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JAMES MOTORS OF LEXINGTON, KENTUCKY) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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