Mercedes-Benz C-Class Complaints (2012)

588 consumer complaints on file.

#11163557December 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163079December 22, 2018
AIR BAGS
TAKATA RECALL. DEALERSHIP HAS NO REMEDY TO REPAIR DEFECTIVE AIRBAG FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162779December 20, 2018
AIR BAGS
TAKATA RECALL: MERCEDES HAS HAD THIS OPEN RECALL ON MY VEHICLE FOR A LONG TIME, I AM LOOSING INCOME NOT BEING ABLE TO RENT OUT MY VEHICLE. I HAVE ASKED MERCEDES FOR COMPENSATION OR HELP WITH NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162585December 19, 2018
UNKNOWN OR OTHER
MY DRIVERS SIDE DOOR HANDLE ON THE INSIDE DOES NOT WORK. I NEVER HAD ANY PROBLEMS PRIOR TO THIS. I DROVE TO MY APPOINTMENT, GOT OUT OF MY CAR NORMALLY. UPON RETURNING TO MY CAR I NOTICED MY DOOR HANDLE LOOKED LOOSE, THEN COULD NO LONGER OPEN MY DOOR FROM THE INSIDE. I HAVE TO ROLL DOWN MY WINDOW IN ORDER TO OPEN MY DOOR ON THE OUTSIDE, WHICH IS EXTREMELY IRRITATING. THE COST TO REPAIR IS OVER $1,000 WHICH I DO NOT BELIEVE IS MY RESPONSIBILITY TO PAY FAR. I AM SCARED TO HAVE MY KIDS IN MY, IN CASE AN ACCIDENT DOES OCCUR AND I CANNOT EXIT THE VEHICLE. AFTER SEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS EXTREMELY COMMON IN THESE MODELS. THIS IS OBVIOUSLY ON MERCEDES TO RECALL FOR YOUR VALUED CUSTOMERS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162606December 19, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162214December 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614, (813) 579-2138) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161919December 17, 2018
AIR BAGS
TAKATA RECALL. I RECEIVED THE RACALL NOTICE FEB.2017 WITH NOTIFICATION OF FURTHER NOTICE ONCE PARTS ARE AVAILABLE. FIRST OF LET ME ADDRESS THAT THIS IS A HUGE SAFETY CONCERN AND IT IS ALMOST 2 YEARS AGO SINCE FIRST NOTICE. SECOND OF ALL I AM TRYING TO SELL MY CAR BUT DO NOT RECEIVE THE VALUE I SHOULD RECEIVE DUE TO THE OPEN SAFETY RECALL. MY HANDS ARE TIGHT AT THIS POINT AND IT CAN'T BE RIGHT TO LOSE IN VALUE OF THE CAR DUE TO AN OUTSTANDING SAFETY CALL WHICH CAN'T BE ADDRESSED AT THIS POINT. WHAT ARE THE NEXT STEPS IN ORDER TO SOLVE THIS PROBLEM, ESPECIALLY THE SAFETY OF MY MY LIFE AND THE PASSENGERS LIFE. WHO COMES UP WITH THE DIFFERENCE IN VALUE DUE TO NOT BEING ABLE TO REPAIR IN A TIMELY MATTER. I BELIEVE ALMOST 2 YEARS IS PLENTY OF TIME TO SOLVE THE ISSUE. REGARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161211December 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF AUGUSTA, 3061 WASHINGTON RD, AUGUSTA, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160631December 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I BOUGHT THE CERTIFIED CAR AT 50K AND AT 70K MILES, RIGHT AFTER THE WARRANTY ENDED - CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP SAID IT WILL COST $8K DUE TO CAMSHAFTS TO REPAIR!! THEY EVEN SUGGESTED THAT I SHOULD CONSIDER TRADING THE CAR IN! KEEP IN MIND I STILL OWE $28K SO THAT OPTION IS OUT! SINCE THEN THE CHECK ENGINE LIGHT STILL ON EVEN AFTER I GOT IT REPAIRED AT A LOCAL/AFFORDABLE MECHANIC AND IT'S ABOUT 110K MILEAGE AND THE ENGINE IS RATTLING AS IT RUNS. THIS IS MY 3RD BENZ AND THE FIRST 2 FAILED DUE TO THE TRANSMISSION FAILURE. I JUST CAN'T BELIEVE THESE GERMAN CARS CAUSE SO MANY PROBLEMS AND SO COSTLY TO REPAIR. WHAT HAPPEN TO YOU PAY FOR WHAT YOU GET!!! TODAY, WHILE I WAS DRIVING THE CAR JUST SLOWLY STOP AND THE ENGINE CUT OFF! AAA CAME TO CHECK AND IT'S NOT THE BATTERY SO WILL NEED TO GET TOWED. STILL OWE $10K LEFT- I DON'T KNOW WHAT TO DO! NO OTHER CAR TO DRIVE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157337December 10, 2018
AIR BAGS
TAKATA RECALL--MERCEDES BENZ OF CHICAGO WILL NOT PERFORM THE REPLACEMENT AND HAS FAILED TO COMMUNICATE WITH CUSTOMERS AS TO WHEN THIS WILL BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154676November 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ALPHARETTA, 345 MC FARLAND PKWY, ALPHARETTA, GA 30004) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154248November 27, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2012 MERCEDES BENZ C300 - REAR TAIL LIGHT TAIL LIGHT FAILURE, FOUND BURN MARKS IN THE VEHICLE BULB ASSEMBLY (BULB PANEL) AND BURNED WIRES IT HAS A COMPLETE LOSS OF TAIL LIGHT LAMPS FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152867November 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA 02143, (617) 666-4100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152442November 19, 2018
AIR BAGS
TAKATA R ECALL. I HAVE BEEN TO THE DEALER WHERE I BOUGHT THE CAR AND COMPLAINED ABOUT NO ACTION ON THE AIRBAG RECALL. THE DEALER IS DOING NOTHING TO FIX THE PROBLEM. HE SIMPLY SAYS WE DON'T HAVE THE AIRBAGS. I POINTED OUT THEY HAVE PLENTY OF AIRBAGS FOR NEW CARS BUT GOT NO RESPONSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152027November 16, 2018
AIR BAGS
"TAKATA RECALL": I GOT A LETTER ABOUT THIS RECALL LAST MARCH 2017 I NOT ONE HAS CONTACT ME SINCE THEM. I CALLED MERCEDES BUT THEY JUST SAID THEY DONT HAVE A RESOLUTION RIGHT NOW, PLEASE HELP I DONT WANT TO WAIT ON HAVING A CAR ACCIDENT AND THE AIR BACK DONT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151402November 14, 2018
AIR BAGS
I HAVE RECEIVED NOTICE THAT MY AIRBAGS ARE AT DEFAULT AND HAVE A RECALL FOR BEING DEFECTIVE. MERCEDES-BENZ HAS TOLD ME THAT THEY ARE NOT ABLE TO REPAIR THIS ISSUE, SO I AM DRIVING AROUND WITH AIRBAGS THAT MAY CAUSE SERIOUS INJURY OR DEATH UPON AN ACCIDENT. CURRENTLY I HAVE NOT BEEN ABLE TO HAVE THIS ISSUE REPAIRED OR ADDRESSED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149480November 5, 2018
AIR BAGS
PARTS HAVE NOT BEEN RELEASED AND MADE AVAILABLE FOR REPAIR TO MYSELF. IT HAS BEEN ONE AND HALF YEARS SINCE THE RECALL NOTICE WAS DELIVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145223November 4, 2018
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY AT ABOUT 60MPH IN THE LEFT HAND LANE. I WAS ABOUT 7 CAR LENGTHS FROM THE CAR IN FRONT OF ME AS I HAD JUST MOVED INTO THAT LANE TO MOVE TO THE RAMP TO MOVE OFF THE HIGHWAY. THE VEHICLE IN FRONT OF ME BRAKED, AND WAS GOING AT A LOWER SPEED. I TRIED TO SLOW DOWN AND MY CAR DID NOT SLOW. I PRESSED MY BRAKE TO THE FLOOR AND MY CAR STILL WOULD NOT STOP. I WAS ABLE TO PULL TO THE SHOULDER AND THE CAR FINALLY CAME TO A STOP CLOSE TO THE RAMP, I THOUGHT IT WAS AN ISOLATED INCIDENT EXCEPT I SAW ON A WEBSITE, OTHERS HAD THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142528October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (MERCEDES OF SAN DIEGO, 4750 KEAMY MESA RD, SAN DIEGO, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140151October 13, 2018
STRUCTURE:BODY, ENGINE
CAM SHAFT ADJUSTERS WENT OUT AND HAD TO BE REPAIRED FOR NORMAL USE AND DRIVERS SIDE DOOR HANDLE BROKE ON THE INSIDE AND NEEDS TO BE REPLACED DUE TO REGULAR USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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