Mercedes-Benz C-Class Complaints (2012)

588 consumer complaints on file.

#11183891March 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181251February 19, 2019
AIR BAGS
NOTIFIED OF RECALL MORE THAN 2 YEARS AGO. NO REMEDY AVAILABLE BY MERCEDES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180463February 16, 2019
AIR BAGS
GOT A DEFECTIVE AIR BAG RECALL FROM MERCEDES BENZ FOR MY CAR. WHEN I CALLED THE DEALERSHIP ( RMB OF ATLANTA, SANDY SPRINGS, GA ) TO GET IT FIXED IN MY AREA THEY SAID THAT THEY DO NOT HAVE THE PART TO FIX IT. I WILL HAVE TO WAIT TILL JAN, 2020 FOR THE AIR BAG TO BE FIXED. THIS IS UNACCEPTABLE FROM A SAFETY & CUSTOMER VIEWPOINT. WHY HAS MERCEDES ISSUED THIS REPLACEMENT NOTICE WHEN THEIR DEALERS CANNOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176294February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SARASOTA (4754 CLARK RD, SARASOTA, FL 34233, (941) 275-1293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176116February 10, 2019
AIR BAGS
TAKATA RECALL. I FEAR FOR THE SAFETY OF MYSELF AND MY PASSANGERS WHILE I AM DRIVING MY CAR ON A DAILY BASIS. I HAVE BEEN CONTACTING MERCEDES DEALERS IN HOPES THAT I CAN BE HELPED AND MY CAR CAN HAVE IT'S AIRBAG REPLACED HOWEVER TO NO AVAIL. I WOULD LIKE TO BE PROVIDED WITH SOME OPTIONS BECAUSE AN ACCIDENT CAN HAPPEN AT ANY TIME AND I AM FEARFUL OF THE POSSIBILITY OF THE AIRBAG RUPTURING CAUSING GREATER DAMAGE. I WAS ALSO INFORMED THAT THE AIRBAG COULD RUPTURE IN AREAS WITH HIGH HEAT AND THAT IS VERY ALARMING CONSIDERING SUMMERS IN NYC GET VERY HOT AND HUMID THEREFORE INCREASING THE CHANCES OF THAT RUPTURE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175690February 8, 2019
AIR BAGS
TAKATA RECALL WE WERE NOTIFIED OF THIS RECALL OVER TWO YEARS AGO. THERE HAS BEEN NO MOVEMENT ON A REPAIR. THIS IS ABSURD, WE HAVE ACTUALLY BEEN NOTIFIED THAT OUR TWO MERCEDES VEHICLES THAT ARE AFFECTED BY THIS RECALL, HAVE BEEN DROPPED IN PRIORITY FOR A REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175706February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WAPPINGERS FALLS, 134 OLD POST RD, WAPPINGERS FALLS, NY 12590, (845)-298-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175735February 8, 2019
AIR BAGS
TAKATA RECALL IT HAS BEEN TWO YEARS AND THE PASSENGER-SIDE AIRBAG IS STILL NOT AVAILABLE FOR MY CAR. I HAVE CONTACTED MY DEALER SEVERAL TIMES ABOUT WHEN THIS PART WOULD BE AVAILABLE. WAS TOLD IT WOULD BE AVAILABLE BY DECEMBER, 2018. STILL NOT AVAILABLE AND I AM AFRAID TO DRIVE IT OFTEN FOR FEAR THAT IT WILL RUPTURE. AT 74 YEARS OF AGE I THOUGHT I WAS BUYING A SAFE DEPENDABLE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175728February 8, 2019
AIR BAGS
"TAKATA RECALL" - MY VEHICLE HAS THE RECALL SINCE JANUARY 18, 2017 WITH NO RESOLUTION TO DATE. FORTUNATELY NO CRASHES HAVE TAKEN PLACE IN MY CAR BUT I DON'T WANT TO SEE WHAT HAPPENS WITH THE AIRBAG INFLATOR IF IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175167February 8, 2019
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL WAS MADE ON THIS CAR IN JANUARY 2017 AND NO REMEDY HAS BEEN RELEASED OVER TWO YEARS LATER. ALSO, THE PAINT ON THE WHOLE CAR BUBBLED BEING A DEFECT FROM MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173261January 31, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, HARTFORD, CT 06120, (860)-278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171258January 21, 2019
ENGINE
TAKATA RECALL. HORRIBLE NOISE COMING FROM ENGINE. SCARED IT IS THE DREADED CAMSHAFT AND TIMING CHAIN COMBO. IT IS RIDICULOUS THIS HAS YET TO BE RECALLED BY MERCEDES. NOT SAFE AS THE CAR CAN LEAVE YOU STRANDED WITHOUT NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171103January 20, 2019
AIR BAGS
"TAKATA RECALL" JAN 2017 RECALL STILL NO FIX 2 YEARS LATER. HELD HOSTAGE DUE TO CAN'T SELL CAR LIKE THIS PAYING ON LOAN $368 MO TRIED TO PUT INSURANCE ON STORED CAR PLAN BECAUSE IT IS UNSAFE AS IS. WE NEED THE FRONT PASSENGER SEAT DUE TO SIZE OF FAMILY ETC. THIS IS RIDICULOUS!!! TWO YEARS MERCEDES SAYS NO PARTS. WHAT CAN WE DO???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170895January 19, 2019
AIR BAGS
PLEASE BE ADVISED I ORIGINALLY RECEIVED A NOTICE BY LETTER FROM MERCEDES BENZ IN 03/2017. NO REMEDY REGARDING THE RECALL HAS BEEN PROVIDED. HOW CAN I PROMPT THE RESOLUTION OF THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170724January 18, 2019
AIR BAGS
"TAKATA RECALL" I AM A 72 YEAR OLD DISABLED VET WITH MANY HEALTH ISSUES. WE ARE EXTREMELY AFRAID TO USE THIS VEHICLE HAS EXPERIENCED THE DAMAGE THAT DEFECTIVE AIR BAGS CAN CAUSE. WE CAN NOT SELL THIS VEHICLE BECAUSE OF THE DAMAGE IT COULD CAUSE TO A POTENTIAL BUYER. OUR LOCAL DEALERSHIP HAS WARNED THAT A REPLACEMENT PART IS YEARS AWAY FROM ARRIVING IN EL PASO. SO OUR VEHICLE ONLY HAS ACCRUED ONLY 11,108 MILES DUE TO OUR FEARS AND WE CAN'T SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170406January 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF EDISON (910 US-1, EDISON, NJ 08817, 732-549-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166587January 11, 2019
AIR BAGS
WE HAVE BEEN WAITING FOR 2(TW0) YEARS SINCE RECEIVING A LETTER THAT OUR PASSENGER SEAT AIRBAG NEEDED REPLACEMENT AND NOW WE ARE HEARING THAT IT WILL BE ANOTHER YEAR BEFORE THE FIX WILL BE AVAILABLE. THIS IS MOVING TOO SLOW AND IT IS A SAFETY ISSUE. NO ONE HAS RIDDING IN THAT SEAT FOR 2W0 YEARS. MY WIFE IS TIRED OF RIDING IN THE BACK SEAT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166212January 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (888) 240-2992) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165217January 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164207December 31, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A SUDDEN LOUD, BOOMING SOUND WAS HEARD AS THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WACO (1625 N VALLEY MILLS DR, WACO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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