Mercedes-Benz C-Class Complaints (2011)

516 consumer complaints on file.

#11132272September 29, 2018
AIR BAGS
TAKATA RECALL THESE RECALLS WERE ANNOUNCED IN 2016 AS POSSIBLY LEADING TO SERIOUS INJURY AND DEATH AND, TO DATE, THERE HAS BEEN NO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132022September 27, 2018
AIR BAGS, POWER TRAIN
MY CAR HAS TWO RECALLS FOR THE AIRBAGS WHICH MEANS MY CAR CAN NOT BE TRADED IN BECAUSE IT'S NOT RESALEABLE. THESE RECALLS ARE NOT MINORITY'S AND WE RISK SERIOUS INJURY OR POSSIBLE DEATH BECAUSE MERCEDES CAN FIX THE PROBLEM. REASSURANING KNOWING IF YOU'RE EVER IN AN ACCIDENT YOUR AIRBAGS MAY DISTINCTION DURING IMPACT OR BE THE REASON YOU DIE. I'M STUCK WITH THIS CAR UNTIL THE REMEDIES ARE AVAILABLE, BUT I'M ALSO STUCK WITH RISKING MY LIFE. I STARTED HAVING TRANSMISSION PROBLEMS WITH HESITATING TO SPEED UP FROM A STOP OR SLOWER SPEED. THE DEALERSHIP SAID IT WAS MY INTAKE MANIFOLD FLAP THAT NEEDED TO BE REPLACED. OF COURSE THAT WASN'T THE PROBLEM AND IT'S GETTING WORSE. I HAD IT LOOKED AT AGAIN TO BE TOLD NOTHING WAS WRONG AND NO CODES WERE DISPLAYED DURING THE DIAGNOSTIC CHECK. MEANWHILE MY CAR GETS WORSE BY THE WEEK AND MY TRANSMISSION FEELS LIKE SOMETHING IS CLEARLY WRONG. FOR THE THIRD TIME I HAD IT CHECKED AND THIS TIME HAD A TECHNICIAN RIDE WITH ME. HE NOTED THE HESITATING FEELING WHILE DRIVING AND VALIDATED MY CONCERNS. HE SAID HE PERSONALLY BELIEVES MY TRANSMISSION IS MALFUNCTIONING BUT MERCEDES IS COVERING THEIR TAILS. HE SUGGESTED I TAKE IT TO A PRIVATE MECHANIC WHO SPECIALIZES IN MERCEDES UNLESS I WANT TO PAY $9,000 TO MERCEDES TO BE TOLD A RANGE OF THINGS NEED TO BE FIXED AND THE PROBLEM NEVER BE SOLVED. ABSOLUTE RIP OFF AND I'LL NEVER BUY MERCEDES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130837September 23, 2018
AIR BAGS
TAKATA RECALL MERCEDES STILL HAS NOT MADE ANY ACTUAL REPAIRS ON THE VEHICLES. I HAVE BEEN TOLD EVERY MONTH SINCE THE INITIAL RECALL THAT THEY ARE WAITING ON PARTS. THIS IS RIDICULOUS! MERCEDES HAS NO INTENTION OF REPLACING THESE AIRBAGS, DO THEY? I LIVE AND DRIVE IN FLORIDA. MERCEDES WILL NOT PROVIDE A LOANER VEHICLE DESPITE NUMEROUS REQUESTS. WHEN ARE YOU GOING TO MAKE THE MANUFACTURERS LIVE UP TO THEIR RESPONSIBILITY. A FAKE RECALL IS A FAKE RECALL. PLEASE STOP LETTING THEM PULL THE WOOL OVER YOUR EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129495September 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER UNTIL A YEAR OR MORE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127915September 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBUARY OF 2016. AFTER CONTACTING THE DEALER (PLAZA MOTORS MERCEDES-BENZ, 11830 OLIVE BLVD, CREVECOEUR, MO 26141) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122961August 28, 2018
FUEL/PROPULSION SYSTEM
GAS LEAK .. CAUSING CAR TOO SMELL LIKE GAS WHEN YOU FILL UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120465August 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. THE DEALER (FLAGSHIP MOTORS OF LYNNFIELD, 385 BROADWAY ROUTE 1-NORTH, LYNNFIELD, MA) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120498August 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119387August 11, 2018
AIR BAGS
THESE ARE KNOWN TO KILL PASSENGERS YET NO ONE IS DOING ANYTHING ABOUT THE CAR MANUFACTURERS TAKING THEIR GOOD OLD TIME REPLACING THEM. THEY SHOULD NOT BE ALLOWED TO CONTINUE SELLING CARS UNTIL THEY HAVE FIX THE ONES THEY SOLD THAT HAVE DEFECTS AND RECALLS. WHAT ARE THEY WAITING FOR A PAYOUT FROM THE TAKATA LAWSUIT? WHY IS NO ONE DOING ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118841August 9, 2018
POWER TRAIN, UNKNOWN OR OTHER
I WASN'T DRIVING DOWN THE HIGHWAY AT 60 MPH AND THE CAR WENT INTO NEUTRAL BY ITSELF AND STAYED THERE IN THE MIDDLE OF THE ROAD. THE CAR WOULDN'T MOVE AT ALL AND HAD TO PULL OVER TO THE HARD SHOULDER AND RESTART THE ENGINE. THIS HAPPENED TO ME 4 TIMES IN TOTAL. I SCANNED IT AND THEY SAID IT'S THE SPEED SENSOR INSIDE THE CONDUCTOR PLATE WHICH ENTIRELY NEEDS TO BE REPLACED AND REPROGRAMMED BY MERCEDES. THIS IS A SAFETY ISSUE BECAUSE A CAR GOING INTO NEUTRAL IN THE MIDDLE OF THE HIGHWAY IS DANGEROUS TO OTHER DRIVERS WHICH CAN CAUSE AN ACCIDENT THAT CAN TAKE YOUR LIFE. MANY OTHER CARS WITH THE 722.6G TRANSMISSION HAS IT AND MERCEDES KNOWS ABOUT IT. BY THE WAY, THE VEHICLE WASN'T IN MOTION WHILE ALL THESE INCIDENTS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118852August 9, 2018
AIR BAGS
I AM AT MY WITS END AND I DON'T KNOW WHAT TO DO TO GET SOMEONE TO CARE. IT HAS BEEN 2 1/2 YEARS SINCE GETTING MY INITIAL RECALL LETTER AND THEY STILL DO NOT HAVE THE PARTS TO REMEDY THE SITUATION. ITS A HUGE DEAL TOO. THE SAFETY WARNING SAYS THST THE DRIVER SIDE AIR BAG CAN DEPLOY AND PROJECTILE METAL FRAGMENTS CAUSING SEVERE BODILY INJURY OR DEATH TO EVERYONE IN THE CAR. I ORIGINALLY THOUGHT IT WAS THE PASSENGER AIR BAG SO I HAVE NOT LET ANYONE SIT UP FRONT IN A LONG TIME THINKING THAT WOULD KEEP US SAFER BUT NOW THAT I KNOW IT'S THE DRIVER SIDE AIRBAG I CAN'T EVEN DO ANYTHING TO TRY TO HELP MYSELF UNTIL THE DEALERSHIPS DECIDES WE MATTER. FOR REAL. SOMEONE IS GOING TO DIE UNFORTUNATELY AND IT WILL BE THE FAULT OF THE MANUFACTURER. I AM APPALLED. I WAITED 20 YEARS TO BUY MY CAR. I SAVED A PERCENTAGE OF MY TIPS AND OTHER INCOME FROM COLLEGE AND WHEN I HAD ENOUGH, I BOUGHT MY CAR OUTRIGHT. I WANTED THIS CAR MORE THAN ANYTHING BEING I HAD VERY LITTLE GROWING UP SO THIS IS ESPECIALLY DISAPPOINTING. I NEED A REMEDY TO THIS. 2 1/2 YEARS IS UNACCEPTABLE. PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118419August 7, 2018
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE HAS BEEN A RECALL ON MY AIRBAGS FOR 2 YEARS. THIS IS TOO LONG TO WAIT FOR A SOLUTION TO BE DONE WHEN I AM BEING TOLD THAT THESE AIRBAGS IF DEPLOYED CAN KILL ME OR MY PASSENGERS (WHICH ARE MY CHILDREN) I HAVE BEEN WAITING FOR A REMEDY BUT JUST KEEP GETTING TOLD THAT THERE IS ONE COMING. 2 YEARS IS LONG ENOUGH TO FIGURE IT OUT. THE SAFETY OF MY CHILDREN IS NOT SOMETHING TO MESS WITH! PLEASE MAKE THEM FIX THIS PROBLEM OR BUY THE DANG CAR BACK! THERE IS ALSO A PROBLEM WITH THE TAIL LIGHT SENSOR AND LIGHT ITSELF, IT KEEPS SAYING TO CHECK IT AND IT DIMS BUT IT'S NOT IN NEED OF REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118111August 6, 2018
AIR BAGS
TAKATA RECALL, UNCORRECTED BY MERCEDES BENZ AS OF AUGUST 6, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115116August 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WESLEY CHAPEL, 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813) 200-7788) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114147July 27, 2018
AIR BAGS
TANAKA RECALL. KEEP GETTING WARNED HOW DANGEROUS BUT WHEN IS REPLACEMENT. FEELS UNSAFE. WHY ISNT MERCEDES OBLIGED TO GIVE LOANERS HAVE HAD SEVERAL RECALL LETTERS. LIVE IN SOUTHERN CALIFORNIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111259July 13, 2018
AIR BAGS
TAKATA RECALL I STILL WAITING TO HAVE THIS VERY IMPORTANT SAFETY ISSUE RESOLVED IN MAY CAR. I HAVE SENT THIS FORM MANY TIMES, BUT I HAVE NO RESPONSE. I'M VERY CONCERN ABOUT MY SAFETY AND THE SAFETY OF OTHERS WHEN USING MY CAR. AN ACCIDENT IN THIS ACTUAL CONDITIONS CAN RESULT ON SERIOUS INJURIES OR DEATH. PLEASE I NEED TO KNOW WHEN I CAN TAKE MY CAR TO HAVE THE AIRBAG REPLACE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111255July 13, 2018
AIR BAGS
I KEEP CALLING AND COMPLAINING ABOUT THE SAFETY ISSUE ON MY CAR BUT I ALWAYS GET THE SAME RESPONSE: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. IF I GET INTO AN ACCIDENT I MAY GET SERIOUSLY INJURIES OR EVEN DIE. WHAT I SUPPOSE TO DO TO GET THIS VERY IMPORTANT SAFETY ISSUE RESOLVED IN MY CAR? PLEASE LET ME KNOW IF THERE IS ANY OTHER GOV. OFFICE THAT CAN HELP ME WITH THIS PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110221July 9, 2018
AIR BAGS
TAKATA RECALL WHILE WE RECEIVED A 2016 LETTER STATING THAT OUR VEHICLE IS AFFECTED BY THE TAKATA AIRBAG ASSEMBLY, WE STILL HAVE NOT BEEN ABLE TO GET THE REMEDY AS WE ARE TOLD BY MERCEDES THAT THEY STILL DO NOT HAVE THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109922July 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HONOLULU, 818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104755June 29, 2018
AIR BAGS
TAKATA RECALL: ITS BEEN 2 YEARS SINCE I RECEIVED LETTER. NO PARTS AVAILABLE ACCORDING TO DEALERSHIP. DOES SOMEONE HAVE TO DIE BEFORE PARTS BECOME AVAILABLE. AFRAID TO DRIVE CAR AND WE HAVE TWO SIMILAR CARS, SAME YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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