Mercedes-Benz C-Class Service Bulletins (2024)
374 manufacturer communications on file.
- December 11, 2025•Document ID: 11026608Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-079104
- Date Added:
- December 15, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. Cause There are two identified reasons for this concern: 1. Country code information stored incorrectly at a particular geographic latitude range. 2. Incorrect reference data when the vehicle is started and a GPS signal is not immediately available. Remedy No TIPS case is necessary. Do not replace parts. A new software for the head unit is scheduled for tentative release in Q4 2025 to early Q1 2026 to rectify concern.
Associated Products (39)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class+ 19 moreAssociated Documents - December 11, 2025•Document ID: 11026611Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-080132
- Date Added:
- December 15, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
Associated Products (116)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class+ 96 moreAssociated Documents - December 3, 2025•Document ID: 11026127Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-080094
- Date Added:
- December 4, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Displayed Message: “Driver camera not functioning, see Operator’s Manual” Cause Interior temperature too high due to: • Summer heat • Direct sunlight • Lack of air conditioning or ventilation Camera enters self-protection mode to prevent overheating. Remedy Do NOT replace any parts. The driver camera (NTG7: MDC295; CIVIC.i2: CIVIC206) is operating as designed. Allow the interior to cool down. If the message remains after cooling: • Run XENTRY Diagnosis • Check latest software for Actuation of Driver Camera (A26/17) No TIPS case required.
Associated Products (54)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class+ 34 moreAssociated Documents - December 2, 2025•Document ID: 11026026Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-076030
- Date Added:
- December 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-voltage battery (SG-LG)". The fault message and the fault memory entry can also appear at the beginning of the charging pause during delayed charging. Both only occur in combination with active pre-entry climate control. Cause Software in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Remedy For model series 167, 214, 254 and 223 with code 802: Perform SCN coding in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Please do not replace any parts even if the FC P0CFE00 coding continues to appear after successfully completing this step. A new software is currently in development and will become available in late 12/2025. Replacing parts will not remedy the issue. For model series 243: The correction is already available. Please inform the workshop to perform a software update and SCN coding for the control units "N116/5 - Direct current charging connection unit (DCCU)" and "N83/11 - AC charger for high-voltage battery (SG-LG)" in order to remedy the problem.
Associated Products (13)2025 Mercedes-Benz C-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz S-ClassAssociated Documents - November 18, 2025•Document ID: 11025646Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI68.20-P-080012
- Date Added:
- November 19, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion • Broken bushings or physical damage See attachments. Remedy If a component needs replacement but shows no visible external damage, submit a detailed TIPS case only when technical support is required. Include details of all connected external devices (such as charging cables, USB drives, and hard drives). If diagnostic results directly indicate component replacement, a TIPS case is not necessary.
Associated Products (45)2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLC-Class+ 25 moreAssociated Documents - November 17, 2025•Document ID: 11025560Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.60-P-079967
- Date Added:
- November 17, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The shift from 1st to 2nd gear may be uncomfortable under light load. Cause Vehicles with engine M264 and transmission 725.0 may be equipped with specific software versions. Remedy Update Transmission Software (VGSNAG3). 1. Perform IPR and update transmission control unit software - see list of new software numbers below A0009027479 A0009027579 A0009027779 A0019026209 A0019025909 A0019025809 A0019025609 A0019024809 A0019024309 A0019024709 After updating the software, isolated/intermittent instances of the concern may occur. 2. Perform a standstill adaptation and reevaluate concern. The vehicle can be released if no longer present
Associated Products (33)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class+ 13 moreAssociated Documents - November 10, 2025•Document ID: 11025471Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.35-P-079971
- Date Added:
- November 11, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Possible complaints about shift quality, issues with learning the park lock, and slipping/rinse entries in the EEPROM or Transmission Health system following the replacement of the below components: - The electrohydraulic control unit (EHS valve body) in transmission 725.0/725.1 - The repair kit for the control unit (VGS) in transmission 725.0 Cause Missing, incorrectly installed, or damaged guide tubes on the EHS valve body. Remedy Check for the correct installation of the guide tubes (refer to attachments under “Cause”), correct installation if necessary. Parts Catalog References: NAG3M 725.1 AND NAG3C 725.0 (AMG only): Part numbers 100, 120, 150, 160 NAG3C 725.0 (Non AMG): Part numbers 280, 290, 330, 340 NOTE: If any of these guide tubes are not installed and the vehicle is driven, it will create several rinse and slipping events in the EEPROM data. These values caused by incorrect installation need to be erased to prevent future misdiagnosis. Submit a TIPS case to the Powertrain inbox with the following to receive the necessary reset password: - Initial Quick Test w/ Freeze frame data - VGS Control Unit Log - IPR Result - Initial EEPROM data (before repairs) - Latest EEPROM data - Photo of oil level ultrasonic measurement next to XENTRY specifications Please provide detail regarding the reasoning for the initial replacement in your workshop findings and measures performed. (This topic was covered in the July 2022 and July 2024 Passenger Car Tech Topics)
Associated Products (94)2026 Mercedes-Benz AMG GT2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class+ 74 moreAssociated Documents - November 6, 2025•Document ID: 11025544Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI68.20-P-080012
- Date Added:
- November 14, 2025
- Manufacturer:
- MERCEDES BENZ
SummaryComplaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion • Broken bushings or physical damage See attachments. Remedy If a component needs replacement without visible external damage, submit a detailed TIPS case. Include information on all connected external devices (e.g., charging cables, USB drives, hard drives).
Associated Products (67)2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class+ 47 moreAssociated Documents - November 5, 2025•Document ID: 11025536Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.60-P-079969
- Date Added:
- November 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Harsh 2-1 downshifts when coming to a stop with ECO start-stop function turned OFF. Note: When ECO start-stop is active, the engine is shut off before the 2-1 shift and the complaint will not occur. Cause Software application when engine is running. Remedy Short-term remedy: Perform IPR and follow the instruction to perform standstill adaptations. Long-term Solution: Aftersales software is currently in development. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (11)Associated Documents - November 5, 2025•Document ID: 11025150Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.60-P-079968
- Date Added:
- November 7, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A harsh 5-4 downshift can be felt during deceleration while braking or coasting. It may be mistaken for a hard brake engagement Cause Poor learning of brake B06 adaptation values over time. Remedy Short-term remedy: 1. Perform IPR and follow the instructions. 2. Perform resetting of deceleration values (VGS > Special Procedures > Special procedure > Resetting learned values Deceleration mode) 3. Perform standard adaptation 4. Reevaluate the concern and release vehicle if no longer present Note: ALL steps (resetting learned values and standard adaptation) must be completed to fully resolve the complaint. Long-term measure: Aftersales software is currently in development.
Associated Products (19)2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLE-ClassAssociated Documents - November 3, 2025•Document ID: 11025548Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.62-P-079964
- Date Added:
- November 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Frontbass in the driver’s and/or front passenger side’s footwell not functioning. Cause Overload in the critical limits at high volume and strong bass setting. Remedy Replacement of the speakers on both sides with the more robust versions: A2548202301 Front bass left A2068206601 Front bass right Note: In some cases, the locking mechanism of the plug must be reworked. To do this, remove the area marked in red in the attachment using a suitable tool.
Associated Products (3)Associated Documents - November 3, 2025•Document ID: 11025100Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.10-P-075869
- Date Added:
- November 6, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following control units. N45 or N15/7 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present: Process them as per the guided test in Xentry. If no faults are present: 2. Check the transmission oil level If the oil level is correct: 3. Unplug the connector for the transfer cases control unit and reassess the vehicle on a subsequent test drive If the complaint no longer occurs with the control unit disconnected: 4. Perform an oil change of the transfer case according to WIS specifications - Collect an oil sample of the original fluid 5. Complete all transfer case Tech-in processes located under VG Control Unit > Adaptations - Resetting the oil service data - Calibration of N15/7 5. Perform road test of vehicle to bring transmission to operating temperature ( >60C ) 6. Operate vehicle in full circle with steering at full lock - 5x to the left - 5x to the right 7. Perform an extended 200mi road test to ensure the clutches are properly conditioned with the new oil. 8. Reassess the concern and release the vehicle if no longer present. If the concern continues to occur with the control unit disconnected or after the above steps have been performed, please submit a TIPS case to the Powertrain inbox with the following information: - Initial quick test with fault freeze frame data - Initial transmission EEPROM data - VGS and Transfer Case Control Unit Log (N45 or N15/7) - Photo of the original oil condition - What color was the fluid drained from the transfer case before the oil change? - Was an oil sample collected, and can you provide a photo of the original fluid? - What color and part number fluid was used during the oil change? - How far was the vehicle driven after?
Associated Products (103)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class+ 83 moreAssociated Documents - October 24, 2025•Document ID: 11024426Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2024090017
- Date Added:
- October 23, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the door control unit software does not correspond to current production specifications. In this case, the 12V starter battery may sporadically discharge. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the door control unit software.
Associated Products (8)Associated Documents - October 20, 2025•Document ID: 11024405Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-079904
- Date Added:
- October 21, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint At low speeds and light brake pressure, brakes will make a groaning or honking noise. Cause Frictional vibrations with very light brake pressure/modulations. Remedy This condition can be duplicated on most vehicles. To validate, use a like for like reference vehicle. The noise is normal behavior under the conditions listed. With very light brake pressure this noise can be induced/caused due to normal brake pad and brake rotor vibrations. Exchanging brake components will not rectify.
Associated Products (98)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class+ 78 moreAssociated Documents - October 13, 2025•Document ID: 11024266Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI20.10-P-076206
- Date Added:
- October 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer states that the CEL is lit in the instrument cluster. Various codes may be active/stored: Stored in N3/10 in model series 206, 254 or 232: P012800 - The coolant temperature is below the coolant thermostat specified temperature. and/or P01169D - Malfunction in coolant temperature sensor 1. Under temperature in the component or system. For model series 177, 118, 247 in n3/10 (only valid for M139.980 facelift (code 9U8)): P2CEF00 - Electrical fault or open circuit in coolant thermostat. and/or P011685 - Malfunction in coolant temperature sensor 1. There is a signal above the permissible limit. Cause Debris in the coolant system Remedy An updated thermostat must be installed. Order the correct thermostat part number for your application: CLA45/GLA45 with SA Code 9U8: A 139 200 66 02 CLA45/GLA45 WITHOUT SA Code 9U8: A 139 200 27 02 All other M139 equipped vehicles: A 139 200 64 02 New screws must also be ordered and used when installing thermostat A 139 200 66 02 or A 139 200 64 02 PN N000000006341 (qty 2) will be used in place of the existing M8 screws. on the face of the thermostat. The new screws must be torqued to 8 Nm. Follow the instructions in WIS for removal and installation with the exception of the thermostat screw torque value mentioned previously. After replacement, fill and bleed the coolant system per the instructions in WIS for the model that is being worked on. QC the car on a test drive. If the complaint is remedied, release the vehicle.
Associated Products (10)Associated Documents - October 10, 2025•Document ID: 11024276Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- LI91.10-P-078305
- Date Added:
- October 14, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. Steps to perform factory reset: Navigate to Settings > System > Reset > Reset to factory settings and confirm. If the problem persists, please record HU7 log and also a trace of the Body CAN (For Star 2 Body Can 1 and for Star 3 Body Can 2) during the symptom and send via a TIPS case to the Telematics team. Note: Only collect and submit the log and trace if the symptom can be reliably reproduced.
Associated Products (37)2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class+ 17 moreAssociated Documents - October 10, 2025•Document ID: 11024274Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.62-P-078631
- Date Added:
- October 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Note: In this case, do not use the damage codes for the speakers in the warranty claim.
Associated Products (53)2026 Mercedes-Benz CLA-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class+ 33 moreAssociated Documents - September 26, 2025•Document ID: 11023650Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2024090014
- Date Added:
- October 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain 2024 C-Class, E-Class, and GLC (206, 214, 254 platform) vehicles, the electronic ignition lock control unit does not correspond to current specifications. As a result, the ignition lock may not react after a key cycle, which could result in the vehicle not starting and the instrument cluster display not reacting. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the electronic ignition lock control unit software.
Associated Products (3)Associated Documents - September 25, 2025•Document ID: 11023347Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-071499
- Date Added:
- September 25, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. • Review GF54.10-P-1012A regarding what can cause deep discharge protection to not end a battery draw. • Review SI54.10-P-0024A for proper maintenance of the vehicle. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge AND the vehicle does not fall within the parameters of improper maintenance, then create a TIPS case. *IMPORTANT* - If the improper maintenance/use is found during diagnosis, DO NOT open a TIPS case. If a TIPS case is opened, it will be marked 1 star and directed to your assigned FSE for review. TIPS Case must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM, (N73 or N73/3) and (N73*1 or N73/3*1) • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".
Associated Products (114)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE+ 94 moreAssociated Documents - September 17, 2025•Document ID: 11023193Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.19-P-072588
- Date Added:
- September 18, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing any component parts. After processing and complying with the above document(s): 1. Perform an ignition reset on Y3/8n4 (VGS) 2. Inspect transmission connector for loose connections, damaged wiring or pins and any other concerns If communication with the VGS cannot be established, the complete valve body ('electrohydraulic controller unit (EHS)') must be replaced. Installation of a VGS repair kit is not permitted in this case as it is not possible to transfer the necessary valve characteristics without communication with the original control unit.
Associated Products (143)2026 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class+ 123 moreAssociated Documents