Mercedes-Benz C-Class Service Bulletins (2026)
101 manufacturer communications on file.
- February 13, 2026•Document ID: 11028826Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-076030
- Date Added:
- February 17, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-voltage battery (SG-LG)". The fault message and the fault memory entry can also appear at the beginning of the charging pause during delayed charging. Both only occur in combination with active pre-entry climate control. Cause Software in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Remedy For the plug-in hybrid model series 118, 167, 206, 214, 223, 247, 254: Carry out software update and SCN coding for the control unit "N83 – AC charger for high-voltage battery (SG-LG)". For model series 243: Carry out software update and SCN coding for the control units "N116/5 – DC charge-connection unit (DCCU)" and "N83/11 – AC charger for high-voltage battery (SG-LG)"
Associated Products (31)2026 Mercedes-Benz C-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class+ 11 moreAssociated Documents - February 13, 2026•Document ID: 11028812Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.60-P-078998
- Date Added:
- February 13, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A noticeable jerk or jolt from the transmission occurs in electric driving mode (E mode), between 20-40 mph. Concern is mainly felt when coasting. Cause Parameters of the 5–4 neutral downshift (the shift method used in EV operation). Remedy This shift concern is considered normal for vehicles with this drivetrain. Hardware replacement does not change the root cause of the concern, as the observed shift behavior is characteristic of normal system function rather than a component‑related fault. The following adaptations may improve the shift quality: 1. Check transmission oil level (transmission oil temperature > 60°C) 2. Flush valves via Xentry procedure 3. Perform standstill adaptation 4. Perform driving adaptations for the 5–4 shift while following the below parameters: - Drive program: Slippery - Display torque in the instrument cluster - Do not shift using the paddles During coasting downshift 5-4: - Torque between –90 and –15 Nm (-66 and -11 ft-lb) - Maximum engine speed: 1,300 rpm
Associated Products (12)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz S-ClassAssociated Documents - February 13, 2026•Document ID: 11028816Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-080132
- Date Added:
- February 14, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
Associated Products (114)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 94 moreAssociated Documents - February 6, 2026•Document ID: 11028640Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-080251
- Date Added:
- February 7, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Activating Navigation Please Wait" message seen on central display. Cause Under Analysis Remedy 1.Reset the MBUX language (e.g., if the MBUX language is set to English, please change it to any other language and then set it back to English again) 2.If the issue still persists after the step 1, Perform a user data reset of the Head Unit. If the above 2 steps still don't repair the issue, please open a TIPS case. Note: Please do not replace any parts
Associated Products (35)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class+ 15 moreAssociated Documents - February 5, 2026•Document ID: 11028610Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-076030
- Date Added:
- February 6, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-voltage battery (SG-LG)". The instrument cluster message and the FC memory entry can also appear at the beginning of the charging pause during delayed charging. Both only occur in combination with active pre-entry climate control. Cause Software in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Remedy For model series 206 and 223 with code 802: Perform a software update and SCN coding for the control unit "N83/11 - AC charger for high-voltage battery (SGLG)" in order to remedy the problem. For model series 243: The correction is already available. Perform a software update and SCN coding for the control units "N116/5 - Direct current charging connection unit (DCCU)" and "N83/11 - AC charger for high-voltage battery (SG-LG)" in order to remedy the problem.
Associated Products (35)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class+ 15 moreAssociated Documents - January 31, 2026•Document ID: 11027902Over The AirEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA - 5497150
- Date Added:
- January 31, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the Headlamp Range (HLI) control unit does not correspond to the latest series production configuration. As a result, adaptive lighting functions may not be available. Additionally, the following instrument cluster message may appear: "Adaptive High Beam Assist is not available" or "Digital Light: Functionality limited" MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
Associated Products (12)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-ClassAssociated Documents - January 30, 2026•Document ID: 11027905Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI32.25-P-079706
- Date Added:
- January 31, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint: Clattering noise from area of hood with steel suspension. Cause: Missing helical spring shim (blue part as shown in attached picture "Helical Spring Shim"). Remedy: Check whether the blue helical spring shim is installed. If NOT present: Install the spring shim. Replacement part is black. If present: Replace the blue shim with the aftersales part black shim. If noise is still not remedied after replacing shims, provide sound/video file to the Body, Chassis and Entertainment inbox.
Associated Products (15)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-ClassAssociated Documents - January 30, 2026•Document ID: 11027904Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS
- Mfr Comm. #:
- LI54.65-P-080132
- Date Added:
- January 31, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
Associated Products (124)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 104 moreAssociated Documents - January 26, 2026•Document ID: 11027820Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-078722
- Date Added:
- January 27, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly inserted at the GNSS connection (see picture in the attachment) in the head unit (A26/17). Remedy Insert the plug into the GNSS connection and ensure that the plug has engaged correctly.
Associated Products (60)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class+ 40 moreAssociated Documents - January 23, 2026•Document ID: 11027796Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.15-P-070510
- Date Added:
- January 27, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise only occurs when adjusting the steering column via electric actuation please perform: 1. Disassemble bellows of steering column tube module. 2. Move steering column entirely out and entirely down. 3. Grease steering column on green-marked positions with a suitable brush (find pictures in attachment). 4. Move column up 1/4 of the way and grease again. 5. Continue until upper limit stop is reached. 6. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 7. If noise does not resolve, perform above procedure again. 8. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 9. If noise still does not resolve, please open a TIPS case. For all other noises or if the above does not resolve, create a TIPS case Body, Chassis, and Entertainment inbox. Attach a detailed description of the noise complaint, images, and a recording of the noise. A detailed description includes: • Position of height and longitudinal adjustment when the noise occurs • If possible, locate affected component part on steering column • State any change in the noise when steering column component parts are touched (e.g. spring, etc.)
Associated Products (36)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class+ 16 moreAssociated Documents - January 23, 2026•Document ID: 11027781Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI35.31-P-074854
- Date Added:
- January 23, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises from the rear axle differential, particularly when cornering slowly Cause Small quantity of water entering into oil of multiplate clutches at right and left Remedy Follow below steps to install vent hose A 177 350 02 03: (See attachment section for installation instructions with reference photos if needed) 1. Raise the vehicle with the vehicle lift 2. Detach the old breathers (2x) from the clutch housing right and left using a suitable tool (Figure 1) 3. Support rear axle differential 4. Remove the rear screw from the rear axle differential on the rear axle carrier (Figure 2) Note: pay attention to the position of the adjustment disc and mark it! 5. Lower rear axle differential 6. Clean the upper bore (Figure 6) on the left side of the rear axle carrier 7. Place the new vent hose with the Y-vent connector from right to left in front of the right rear axle shaft over the rear axle differential (Figure 3) 8. Slide the angle connectors onto the vent connections onto the rear axle differential on the left (Figure 4) and right (Figure 5) 9. Install the vent connection of the new line on the left side into the upper bore (Figure 6) of the rear axle carrier (Figure 7) 10. Attach the fastening clip (pre-assembled on the new bleed line) to the rear axle differential housing. (Figure 8) 11. Lift the rear axle differential and install the screw from the rear axle carrier (M14 torque 150 Nm) Note: pay attention to the position of the adjustment disc! Once new vent hose is installed: 1. Carry out oil change of clutch oil on left and right sides (Shell TF0870B). - DO NOT change the gear set oil (at center), since this is a long-life oil that is not related to the cause Return the vehicle to the customer and inform them that they must drive a distance of at least 250 km (155mi); The complaint should no longer occur.
Associated Products (15)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2025 Mercedes-Benz C-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-ClassAssociated Documents - January 21, 2026•Document ID: 11027782Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI00.01-P-078887
- Date Added:
- January 23, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • IPD = Injector Performance Data • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NAG"x" = New Automatic Gearbox ("x" is the generation number, example: NAG3) • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" • 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • 174
Associated Products (111)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class+ 91 moreAssociated Documents - January 16, 2026•Document ID: 11027751Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI83.30-P-079850
- Date Added:
- January 22, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there are other Li's that apply to your concern OR you have a fault and/or guided test that leads to a root cause. AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements/Warranty Claim Submission Requirements (Template attached to be used for submission of Warranty claim and/or TIPS case) Cooling Capacity Test (If System Has a Charge) *Note - TIPS case is only required if the root cause is not identified or other Li's/documents require a case to be open. Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code (MAX 1 hour) 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found (MAX 1 hour)
Associated Products (145)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 125 moreAssociated Documents - January 15, 2026•Document ID: 11027682Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI83.30-P-079850
- Date Added:
- January 16, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements/Warranty Claim Submission Requirements Cooling Capacity Test (If System Has a Charge) *Note - TIPS case is only required if the root cause is not identified or other Li's/documents require a case to be open. Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code (MAX 1 hour) 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found (MAX 1 hour)
Associated Products (140)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 120 moreAssociated Documents - January 14, 2026•Document ID: 11027656Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-080199
- Date Added:
- January 14, 2026
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<10°C) and the MIL activated accordingly, even though there is no corresponding high level of aging physically. In this regard, the fault code P0A7F00 "The age limit of the hybrid/high-voltage battery module has been reached" is displayed in the N127 PTCU control unit and/or A66 battery module control unit (48 V battery). Cause Faulty computation of the age limit of the 48 V battery. Remedy Step 1: Software update of A66 battery module (48 V battery) Step 2: Perform reset routine: 2.1 Read out actual value 056 in A66 control unit (age limit SOH-R) a. If SOH-R <= 125%: Delete fault memory in PTCU control unit (N127) and 48 V battery (A66). Process ended. b. If SOH-R > 125%: Drive for 60 min to add SOH-R value. 2.2 Read out actual value 056 in A66 control unit (age limit SOH-R) a. If SOH-R <= 125%: Delete fault memory in PTCU control unit (N127) and 48 V battery (A66). Process ended. b. If SOH-R > 125%: Park vehicle > 12 hours in the workshop at a warm ambient temperature > 15°C, then drive for 60 min. 2.3 Read out actual value 056 in A66 control unit (age limit SOH-R) a. If SOH-R <= 125%: Delete fault memory in PTCU control unit (N127) and 48 V battery (A66). Process ended. b. If SOH-R > 125%: Create TIPS case
Associated Products (18)2026 Mercedes-Benz C-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz S-ClassAssociated Documents - January 12, 2026•Document ID: 11027596Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI01.00-P-078172
- Date Added:
- January 13, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Dull thumping noise or ticking noise under the vehicle in the area of the engine/two-mass flywheel/transmission. Is significantly perceptible at the front right wheel well and can also be faintly heard in the vehicle interior. Cause The ticking noise occurs in idle operation in drive program C & S at 780 rpm when the state of charge of the battery is over 65% and the load requirement at the belt-driven starter alternator is simultaneously over 25 Nm. The load requirement can occur due to a number of auxiliary consumers (e.g. air conditioning system, steering wheel or seat heating, etc.). Remedy Check the software version on N127 (PTCU) and N15/15 (transmission) and update if an update is available. Software change: Adaptation of the idle speed and thereby reduction of the intensity of the noise. If the problem persists, the cause is design-related and therefore corresponds to the series production configuration. Replacing parts does not remedy the problem. Note: The noise is not caused by damage or a defect. It also has no negative effects over the operating time.
Associated Products (11)Associated Documents - January 12, 2026•Document ID: 11027595Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI01.00-P-078171
- Date Added:
- January 13, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Dull thumping noise or ticking noise under the vehicle in the area of the engine/two-mass flywheel/transmission. Is significantly perceptible at the front right wheel well and can also be faintly heard in the vehicle interior. Cause The ticking noise occurs in idle operation in drive program C (when the combustion engine is running) & S at 780 rpm when the state of charge of the battery is under 25% and the load requirement at the belt-driven starter alternator is simultaneously over 25 Nm. The load requirement can occur due to high basic consumers (e.g. electric refrigerant compressor, high-voltage booster heater or DC/DC converter) and auxiliary consumers (e.g. air conditioning system, steering wheel or seat heating, etc.). Remedy Current production configuration Do not replace any parts Create TIPS case and send to HQ together with the following documents: • Videos of the problem from the exterior and in the vehicle interior • Control unit log, engine N3/10 (ME) • Control unit log, drivetrain N127 (PTCU) • Control unit log, battery management system N82/10 (BMS) • Control unit log, DC/DC converter N83/1 (DDW) • Control unit log, electronic ignition lock N73 (EZS)
Associated Products (5)Associated Documents - January 10, 2026•Document ID: 11027583Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-076030
- Date Added:
- January 10, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-voltage battery (SG-LG)". The instrument cluster message and the FC memory entry can also appear at the beginning of the charging pause during delayed charging. Both only occur in combination with active pre-entry climate control. Cause Software in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Remedy For model series 206 and 223 with code 802: Perform SCN coding in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Please do not replace any parts even if the FC P0CFE00 coding continues to appear after successfully completing this step. A new software fix is currently in development and will likely be published in 01/2026. Replacing parts will not remedy the issue. For model series 243: The correction is already available. Perform a software update and SCN coding for the control units "N116/5 - Direct current charging connection unit (DCCU)" and "N83/11 - AC charger for high-voltage battery (SG-LG)" in order to remedy the problem.
Associated Products (40)2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class+ 20 moreAssociated Documents - January 7, 2026•Document ID: 11027566Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI83.30-P-079850
- Date Added:
- January 9, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to Like Vehicle • Determine if the behavior is normal by comparing with a similar vehicle. Determine Your Game and Players • Identify the diagnostic strategy and involved components/systems. Testing • Perform relevant diagnostic tests. Refrigerant Quantity • Record the amount of refrigerant recovered and compare it to the specified value (if applicable). • Forming Gas is the ONLY approved leak test method. (DYE is NOT approved) TIPS Case Submission Requirements Cooling Capacity Test (If System Has a Charge) Before Repairs Gauge Readings • High and Low pressure readings (from machine or separate gauges). Leak Detection (if applicable) • PPM of any leaks found. XENTRY Printouts • Climate control AVs. • HV compressor AVs (for heat and AC systems). Thermometer Readings • Left and right dash vents. • Center vent, footwell, and/or rear vents (if concern is localized). Ambient Conditions • Temperature and humidity from OCP AVs (if available). After Repairs - Warranty Submission Requirements on the Repair Order Gauge Readings • High and Low pressure readings before and after repairs. Thermometer Readings • Left and right dash vents before and after. • Center vent, footwell, and/or rear vents before and after (if localized concern). Documentation • Complaint Analysis, Game/Players, and Testing Steps. • Include expected results and technical justification for the diagnosis. • Avoid listing R/I steps—focus on diagnostic reasoning and root cause. • All prior measurements need to be documented on the repair order. OP code usage: 831232 - Max .5 for Cooling Capacity Test 831040 - Only to be utilized if you have a fault code and are actively diagnosing that fault code 831762 - This includes basic leak check 831285 - This can only be used in extenuating circumstances where a leak cannot be found
Associated Products (138)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class+ 118 moreAssociated Documents - December 20, 2025•Document ID: 11026833Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.35-P-080160
- Date Added:
- December 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint (Original LI document #: LI27.35-P-079039) Clicking noises from the electro-hydraulic control unit (EHS) when the vehicle is stationary and ECO Start/Stop is active (combustion engine is off). The noise is more noticeable outside the vehicle and in acoustically shielded areas such as closed rooms or garages. Cause The noise in the valve body (EHS) is caused by superimposed pressure peaks acting on the valves. This phenomenon occurs only after a certain running-in period due to the influence of micro-contamination in the valve bores. Remedy A hardware modification of the electro-hydraulic control unit (EHS) is currently being implemented (no change to the part number). This will be incorporated into series production and as a spare part starting from 12/2025. This is only a comfort-related complaint and has no impact on the functionality or service life of the transmission. For sensitive customers, the following measures can be performed: 1. Replace the electro-hydraulic control unit (EHS), the oil pan, and the transmission fluid. - Ensure all oil guide pipes are installed in the new valve body to prevent a new concern after replacement. (See attached location guide)
Associated Products (104)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class+ 84 moreAssociated Documents