Mercedes-Benz C-Class Service Bulletins (2022)
425 manufacturer communications on file.
- August 13, 2024•Document ID: 11006547Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-075186
- Date Added:
- August 21, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Customer states that wireless Apple Carplay does not initiate at start-up. The MBUX Display states "Apple Carplay could not be started. Your device has been connected as a bluetooth phone" Cause Previous MBUX Multimedia System (A26/17) software Remedy Update the MBUX Multimedia System (A26/17) software to version E330.x or newer.
Associated Products (10)Associated Documents - August 6, 2024•Document ID: 11006699Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.60-P-078155
- Date Added:
- August 30, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Radio reception interference and the following DTCs are displayed in the A26/17 - MBUX multimedia system control unit as "active and stored": • B19B313 - Antenna 1 open load • B19B413 - Antenna 2 open load • B19B513 - Antenna 3 open load • B19B613 - Antenna 4 open load Cause Antenna amplifier Remedy Replace the antenna amplifier.
Associated Products (14)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-ClassAssociated Documents - August 5, 2024•Document ID: 11006695Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-078156
- Date Added:
- August 30, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 00) • E504.4 (A 297 904 03 01) Remedy The remedy is currently being developed. Note: A remedy is not yet available. Replacing the hardware does not resolve the symptom. Do not replace the MBUX for this concern. The information will be updated accordingly as soon as a remedy is available.
Associated Products (10)Associated Documents - July 23, 2024•Document ID: 11005315Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.30-P-073761
- Date Added:
- July 30, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint The oil level is not correctly displayed while the instrument cluster display is in workshop mode. The oil level is reported in an inverted fashion when a correction is carried out. I.e. instead of an instruction to refill the oil quantity, an instruction to reduce the oil level is displayed, or vice versa. Cause Previous software release for instrument cluster control unit (N133/1) Remedy Update instrument cluster control unit (N133/1) software using XENTRY Diagnosis
Associated Products (7)Associated Documents - July 23, 2024•Document ID: 11005294Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078069
- Date Added:
- July 27, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
Associated Products (263)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 moreAssociated Documents - July 22, 2024•Document ID: 11005336Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.10-P-078070
- Date Added:
- July 30, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Digital light pop-up messages (warnings, notes, spotlight and dyn. low beam) appear in the instrument cluster (picture in attachment), even though the same digital light settings are stored in all MBUX profiles Note: The pop-up messages are intended to indicate different settings when changing MBUX profiles Cause - ECU software error Remedy - Reset MBUX to manufacturer default settings. Software update expected to be available YoM24/2 (Year of Modification - Code can be found in VeDoc): - A26/17 - MBUX multimedia system (head unit) -This document will be updated when the software is available.
Associated Products (14)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-ClassAssociated Documents - July 20, 2024•Document ID: 11005314Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI20.00-P-074205
- Date Added:
- July 30, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Yellow Coolant warning comes on in cluster Fault codes below are current or stored in MED41 P0A0500- The actuation of the circulation pump for the low-temperature circuit has an open circuit. P00B700- The coolant flow is too low. P0C7300- Circulation pump 1 for the low-temperature circuit has a malfunction. Cause Air may be trapped in the coolant circuit for transmission cooler Remedy Check coolant level. -If coolant level is low, locate source of leak and correct. -If coolant level is ok, perform procedure in attached instructions to bleed the coolant circuit to transmission cooler. 1. Allow cooling system to cool to ambient temperature. 2. Fill coolant reservoir completely. 3. Slightly open coolant connection shown in attachment (red arrow) to allow air to escape. 4. Once coolant flows out, close connection and correct coolant level. 5. Clear fault codes and check for further symptoms.
Associated Products (15)2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz GLC-Class2018 Mercedes-Benz C-ClassAssociated Documents - July 17, 2024•Document ID: 11005313Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI07.70-P-078047
- Date Added:
- July 30, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine light on and fault code P019185 current or stored in MED41 control unit. Adaptation and misfire faults may also be stored. Vehicle may enter limp home mode. Cause False detection of rail pressure sensor out of range. Remedy Update software of engine control module N3/10. Reset mixture adaptation and clear fault codes.
Associated Products (40)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class+ 20 moreAssociated Documents - July 15, 2024•Document ID: 11005334Service Bulletin/Repair InstructionsSERVICE BRAKES; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Mfr Comm. #:
- LI46.10-P-078012
- Date Added:
- July 30, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is in preparation to reduce erroneous messages in the driver display.
Associated Products (57)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class+ 37 moreAssociated Documents - July 9, 2024•Document ID: 11005344Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-P-073124
- Date Added:
- July 31, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G-TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process. Cause As part of the on-going quality monitoring process and associated quality and damaged part appraisals, a high number of ineffective repairs have been discovered. Such ineffective repairs have a negative impact on all those involved. For the customer, it means high costs and long repair times and for the dealer, it may result in the warranty claim being rejected. Remedy General note: IPR is available for: ·NAG3 Classic (automatic transmission 725.0) ·NAG3 - AMG sports models (AMG 43 and AMG 53 with converter) ·NAG3 - AMG 63 ·NAG3 - Hybrid
Associated Products (82)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 62 moreAssociated Documents - July 9, 2024•Document ID: 11005331Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.10-P-075869
- Date Added:
- July 30, 2024
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present, process them as per the guided test in Xentry If no faults are present: Check the oil level of the transmission If the oil level is correct: Unplug the connector for the transfer cases control unit Reassess the vehicle on a subsequent test drive If the complaint no longer occurs: Perform an oil change of the transfer case Reassess the vehicle following the oil change If the problem continues to occur with the plug removed or after the oil change has been carried out: Create a TIPS case with the following data Initial quick test with fault freeze frame data EEPROM data from Y3/8 Transmission control unit EEPROM data from N45 All-wheel drive Injector performance data
Associated Products (84)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class+ 64 moreAssociated Documents - June 21, 2024•Document ID: 11003218Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-P-060903
- Date Added:
- July 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Complaints about shift quality in vehicles of MODEL 205, 212 and 222 with TRANSMISSION 724.2. Cause If the shift adaptation is not performed as described under "Remedy", the adaptation values may not be saved correctly under certain circumstances. Remedy In vehicles of MODEL 205, 212 and 222 with TRANSMISSION 724.2, it must be ensured that the adaptation of the shifts is performed only as described below. • Acceleration upshifts may only be adapted in transmission mode "S" • Acceleration downshifts may only be adapted in transmission mode "S" • Coast down shifts may only be adapted in transmission mode "E"
Associated Products (8)Associated Documents - June 18, 2024•Document ID: 11003213Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.60-P-077958
- Date Added:
- July 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint USB port data storage medium is not recognized, but charging function is still available. We are only aware of this complaint in a few isolated cases and it only occurs intermittently (not in every driving cycle). Cause Multimedia connection unit Remedy Replace the multimedia connection unit. Affected item numbers: A 214 820 81 00 A 223 820 14 05 Manufactured before 10/2023 modified parts have been manufactured since 10/2023.
Associated Products (13)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz S-ClassAssociated Documents - June 18, 2024•Document ID: 11003093Service Bulletin/Repair InstructionsVISIBILITY/WIPER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI83.30-P-077969
- Date Added:
- July 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint When the pre-entry climate control was activated via Mercedes me connect App, the driver no longer had access to a cooling output for the vehicle interior once the vehicle had started. Cause If pre-entry climate control is activated, the engine fan should switch on to regulate corresponding temperature and pressure rises in the refrigerant circuit. Since the engine fan is not switched on, high pressure (overpressure) can arise in the refrigerant circuit and consequently switch it off. Remedy Software update in drivetrain control unit (PTCU) Should further complaints arise after the software update, please create a TIPS case with the following information: • The customer complaint in detail • Current quick test • Refrigerant filling quantity • Actual values for climate control at the time the complaint occurs • High and low-pressure values at the time the complaint occurs
Associated Products (3)Associated Documents - June 12, 2024•Document ID: 11003212Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STEERING
- Mfr Comm. #:
- LI46.35-P-073051
- Date Added:
- July 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noticeable vibrations at the steering wheel: • At speeds between 40mph and 75mph • On straight stretches of road and in long corners • With driver assistance systems switched on Cause Control oscillations in the electric power steering. Remedy Perform software update of electric power steering (N68). Note: Please ensure newest Xentry release software is installed and all addons are updated. After the software update, teach in the steering limitations of the electric power steering again: 1. Start engine 2. Turn steering wheel all the way to the left and briefly hold at the steering limitation 3. Turn steering wheel all the way to the right and briefly hold at the steering limitation 4. Perform a test drive in which you drive at approx. 5-10 km/h in an "8" shape, alternately turning the steering wheel to the steering limitations on the left and right. If vibrations can still be felt following the software update: 1. Connect XENTRY and select control unit N68 - Electric power steering (ES) 2. Switch to the "Adaptations" menu item, then under the "Teach-in processes" item, run the "Special function" in full. 3. NOTE: Coding Parameter 'Shimmy' should be turned off and the actual value should read "Shimmy aus". With this function, parameters of the software are adapted to reduce vibrations in the steering wheel. If vibrations continue to occur in the steering wheel despite this action, please create a TIPS case. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (12)2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-ClassAssociated Documents - June 11, 2024•Document ID: 11003210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-076820
- Date Added:
- July 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint In the instrument cluster, the symbol for "12 V battery" and the message "Switch on vehicle" may sporadically be displayed. As a consequence of this, the fault codes B1FCB97 (=> N73/3) and U116000 (=> N73/3*1) are stored in the fault memory. In the subsequent analysis of the 12 V on-board electrical system data, the following parameters are noteworthy (see picture 1 in the attachment): • Charge balance negative when stationary. • Interior CAN bus is awake for an unusually long time while the vehicle was locked. • 12 V battery SOC (state of charge) during subsequent engine start is 45% or less. NOTE: This LI does not apply if the CEL was reported as being on without a 12V message. Once the 12 V battery SOC has exceeded 50% for the first time, the symbol and the message in the instrument cluster disappear again. Cause The door control unit (N69/x) may sporadically keep the interior CAN bus awake. Remedy Update the software and coding on all 4 door control units (N69/1, N69/2, N69/3 and N69/4): • To do so, a commissioning process must be started in the door control unit, left-hand front door (N69/1). The remaining door control units (N69/2, N69/3 and N69/4) are commissioned at the same time, in an automated process.( Path: Xentry Scope; Control Units View; TSG-XX (N69/1); Adaptations; Commissioning) • The repair software has been available since 02.02.2024 and the new SCN coding since 04.06.2024. • The measures are only 100% effective if the combination of "Repair software + new SCN coding" is used. SW item numbers of the repair software: • A2069020310 for the door control units on the front doors (N69/1 and N69/2) • A2069020410 for the door control units on the rear doors (N69/3 and N69/4)
Associated Products (3)Associated Documents - June 6, 2024•Document ID: 11003205Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- LI82.85-P-070742
- Date Added:
- July 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The driver's seat memory settings do not synchronize with the driver's user profile as described in the operator's manual. Driver's seat settings are not transferred to the vehicle. Cause The driver's seat does not support the profile synchronization feature on these vehicles. Remedy There is no remedy for this complaint. The vehicle is working as designed. Note: Do not replace any parts.
Associated Products (14)2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz EQC-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz EQC-Class2020 Mercedes-Benz GLC-ClassAssociated Documents - May 30, 2024•Document ID: 11000621Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI01.60-P-077807
- Date Added:
- June 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryEngine oil seeping from right rear of engine at upper area of timing case cover. Porosity in casting of timing case cover. Remedy Clean area around exhaust bracket and apply leak detection spray. Proceed with below steps if leakage is confirmed from orange bolt shown in attachment. -Remove orange bolt shown in attachment and thoroughly clean bore with brake cleaner. -Ensure bore is completely dry. -Use new bolt N000000007063 and coat threads with Loctite 222. -Install bolt and torque to 20 Nm. -Allow at least 12 hours before starting engine. Then recheck for leakage.
Associated Products (1)Associated Documents - May 29, 2024•Document ID: 11000706Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-P-077900
- Date Added:
- June 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint • Red display in the Charging indicator status in MBUX during AC Charging. • Error message in Mercedes Me App. • Fault code P0E5F97 exists in N83 (AC charger for high-voltage battery (SG-LG)) Cause The message/indicator status appears when the vehicle is parked outside, under direct sunlight or in higher temperature regions. Remedy • Not an error. Vehicle charging continues and does not abort. Charging power might be reduced temporarily until the temperature comes within threshold. • Do not replace any components. • Please inform the customer: Park the vehicle in the shade during charging where the outside temperature is lower.
Associated Products (10)Associated Documents - May 17, 2024•Document ID: 11000615Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-076820
- Date Added:
- June 1, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryIn the instrument cluster, the symbol for "12 V battery" and the message "Switch on vehicle" may sporadically be displayed. As a consequence of this, the fault codes B1FCB97 (=> N73/3) and U116000 (=> N73/3*1) are stored in the fault memory. In the subsequent analysis of the 12 V on-board electrical system data, the following parameters are noteworthy (see picture 1 in the attachment): • Charge balance negative when stationary. • Interior CAN bus is awake for an unusually long time while the vehicle was locked. • 12 V battery SOC (state of charge) during subsequent engine start is 45% or less. NOTE: This LI does not apply if the CEL was reported as being on without a 12V message. Once the 12 V battery SOC has exceeded 50% for the first time, the symbol and the message in the instrument cluster disappear again. The door control unit (N69/x) may sporadically keep the interior CAN bus awake. NOTE:· Exclusively door control units with the HW item numbers A2239019917, A2239010018, A2239010118 and A2239010218 can be affected. Remedy Update the software on all 4 door control units (N69/1, N69/2, N69/3 and N69/4). For this, a commissioning of the door control units must be carried out on all 4 doors (N69/1, N69/2, N69/3 and N69/4). (Path: XENTRY Scope; Control units view; DCU-XX (N69/x); Adaptations; Commissioning) The repair software is available with add-on 28462 for XD DVD 09/23, with add-on 28463 for XD DVD 12/23 and/or as of XD DVD 03/24. SW item numbers of the repair software: · A2069020310 for the door control units at the front doors (N69/1 and N69/2) · A2069020410 for the door control units at the rear doors (N69/3 and N69/4)
Associated Products (6)Associated Documents