Mercedes-Benz A-Class Service Bulletins (2022)

206 manufacturer communications on file.

• December 7, 2023•Document ID: 10248195

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA-Comm Mod SW

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

  Associated Products (65)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class+ 45 more
  Associated Documents

  • DownloadMC-10248195-0001.pdf↗
• December 4, 2023•Document ID: 10248162

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.18-P-077075

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!

  Associated Products (241)

  2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class+ 221 more
  Associated Documents

  • DownloadMC-10248162-0001.pdf↗
• December 1, 2023•Document ID: 10248203

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA-Head Unit SW

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software does not correspond to the current series production configuration. The head unit will receive an OTA update to optimize the "Live Traffic Information" service for the navigation system. Additional product improvements including infotainment system robustness will be implemented. The software update will be downloaded in the background. The subsequent installation takes roughly 45 minutes and requires the customer's consent in the vehicle. During installation, the system can be used without restriction. The new software will be active after the vehicle has been switched off. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

  Associated Products (50)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 30 more
  Associated Documents

  • DownloadMC-10248203-0001.pdf↗
• October 10, 2023•Document ID: 10244837

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-076800

  Date Added:

  November 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.

  Associated Products (84)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class+ 64 more
  Associated Documents

  • DownloadMC-10244837-0001.pdf↗
• August 28, 2023•Document ID: 10241527

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  NCU-HU SW Update

  Date Added:

  September 1, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section.

  Associated Products (82)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 62 more
  Associated Documents

  • DownloadMC-10241527-0001.pdf↗
• August 3, 2023•Document ID: 10241534

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  ELW-ExhaustValve

  Date Added:

  September 1, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first). This extended warranty applies to the condition described below that may necessitate the repair or replacement of components related to the exhaust valve assembly (e.g. exhaust valve, cylinder head). • The valve guide and/or seat ring may wear over time due to increased lateral forces during operation. This could potentially cause combustion misfire for cylinder 1 through 4, resulting in an activation of the check engine Malfunction Indicator Lamp (“MIL”). Please be advised that all repairs being claimed under this extended warranty must have a Quick Test uploaded with the following fault code information, and may be audited. • P030085 – Combustion misfire has been detected • P030x85 – Cylinder x misfire detected. (x = the affected cylinder) • P1CEF85 - Injector injection quantity adjustment for cylinder balancing has almost reached the upper limit value at atleast one cylinder. • P1CE577 - Injector injection quantity adjustment for uniform mixture formation has detected an excessively lean mixture at atleast one cylinder. All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Codes: • 01201 – Cylinder Head • 05202 – Exhaust Valve • 01205 – Valve seat ring exhaust valve • 01206 – Valve Guide Exhaust Valve

  Associated Products (12)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-10241534-0001.pdf↗
• June 9, 2023•Document ID: 10238424

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  LI82.85-P-075375

  Date Added:

  July 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)

  Associated Products (49)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT+ 29 more
  Associated Documents

  • DownloadMC-10238424-0001.pdf↗
• April 4, 2023•Document ID: 10235667

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.20-P-074734

  Date Added:

  May 4, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Cause Software in coupling elements (EKE) faulty. The coupling element software cannot be updated in After-Sales. Remedy In a complaint case, replace the respective wiring harness (coupling elements are installed on the wiring harness) for ambient lighting.

  Associated Products (22)

  2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class+ 2 more
  Associated Documents

  • DownloadMC-10235667-0001.pdf↗
• March 8, 2023•Document ID: 10233789

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY

  Mfr Comm. #:

  LI72.00-P-076031

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Cause Sealing lip of inner sealing rail (see picture 1 and picture 2, pos. 40 and 130) folds down while side windows are being lowered (opened). When the side windows are raised (closed), the sealing lip is pulled back up again. Remedy Replace inner sealing rail. Then perform normalization of the window lifter system in the relevant door control unit.

  Associated Products (12)

  2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-10233789-0001.pdf↗
• February 10, 2023•Document ID: 10232320

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  NCU-2022010001

  Date Added:

  March 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) vehicles without the augmented reality camera (“ARC”), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What We’re Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the ARC to the vehicle and enable the ARC and “Dash-cam” functions on applicable vehicles.

  Associated Products (20)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-10232320-0001.pdf↗
• January 23, 2023•Document ID: 10231030

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  LI64.10-P-075514

  Date Added:

  February 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noise from area of rear shelf crossmember / rear seat locking mechanism Cause In individual cases, it may be that the welding spot for the "rear shelf crossmember/rear seat locking mechanism mount" at the left and right results in a noise complaint. Remedy Rework the welding points as described in the attachment using a high-strength rivet.

  Associated Products (4)

  2022 Mercedes-Benz A-Class2021 Mercedes-Benz A-Class2020 Mercedes-Benz A-Class2019 Mercedes-Benz A-Class
  Associated Documents

  • DownloadMC-10231030-0001.pdf↗
• January 5, 2023•Document ID: 10231032

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI72.20-P-075746

  Date Added:

  February 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.

  Associated Products (64)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class+ 44 more
  Associated Documents

  • DownloadMC-10231032-0001.pdf↗
• December 1, 2022•Document ID: 10228807

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-063353

  Date Added:

  January 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.

  Associated Products (53)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 33 more
  Associated Documents

  • DownloadMC-10228807-0001.pdf↗
• November 1, 2022•Document ID: 10227143

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.35-P-074816

  Date Added:

  December 5, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Squeaking noise from area of input shaft of electric steering Cause Inadequate lubrication. Remedy Grease/lubricate sealing area of input shaft. • The steering components can be greased/lubricated while they are still installed

  Associated Products (14)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-10227143-0001.pdf↗
• October 1, 2022•Document ID: 10225807

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI05.10-P-075373

  Date Added:

  November 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Chirping or tapping noise originating in area of front crankshaft pulley when engine cold. Noise may lessen as engine reaches operating temperature. Attachments File Description M260 noise.mp4 Noise example Cause Harmonics from timing chain drive. Remedy Replace timing chain tensioner with part A2600502000. Note: This noise will not cause damage to the engine or other symptoms. The chain tensioner should only be replaced in the event of a customer complaint.

  Associated Products (12)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class2017 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-10225807-0001.pdf↗
• September 8, 2022•Document ID: 10222481

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.60-P-075292

  Date Added:

  October 5, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire drive cycle. Cause Current MBUX Multimedia System (A26/17) software release Remedy Software update of MBUX Multimedia System (A26/17) to E905.4 (in development). This document will be updated once the software is released.

  Associated Products (47)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class+ 27 more
  Associated Documents

  • DownloadMC-10222481-0001.pdf↗
• September 2, 2022•Document ID: 10222464

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.35-P-075129

  Date Added:

  October 5, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Vibrations in steering at speeds lower than 30 mph. Possible when turning and also partly noticeable after changing to winter or all-season tires. Cause Controller stability of steering software, caused by reduced friction in steering (tolerance for production + running-in characteristics). Remedy Software update available in 1st quarter of 2023 (adaptation of stability limits)

  Associated Products (11)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-10222464-0001.pdf↗
• July 20, 2022•Document ID: 10217159

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-071832

  Date Added:

  August 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint - Vehicle cannot be unlocked/ vehicle does not start - Display message in instrument cluster "Battery - Start Engine - see Operator's Manual Cause Root cause is a bus keepawake in either the Headlight control unit or in one of the following: ALC, IC, SAM, PTCU, ESP. Additionally, the quick test will show U116000 "A bus keepawake control unit has been detected" in the electronic ignition switch (EZS) control unit for this root cause. Remedy Eliminate bus keep awake issue flash new software where available:

  Associated Products (14)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-10217159-0001.pdf↗
• July 11, 2022•Document ID: 10217158

  Service Bulletin/Repair Instructions
  EQUIPMENT; STEERING

  Mfr Comm. #:

  LI46.15-P-070510

  Date Added:

  August 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. - Instrument panel support - Steering column switch module If the cause of the noise can be narrowed down to the steering column, create a PTSS case

  Associated Products (18)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class2019 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10217158-0001.pdf↗
• July 8, 2022•Document ID: 10217163

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  LI82.85-P-075044

  Date Added:

  August 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" -> "Accessibility" -> "Touch" and turn the "BackTap" option OFF.

  Associated Products (36)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class+ 16 more
  Associated Documents

  • DownloadMC-10217163-0001.pdf↗