Mercedes-Benz A-Class Service Bulletins (2022)
206 manufacturer communications on file.
- March 6, 2025•Document ID: 11015551Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-078888
- Date Added:
- March 11, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a bus idle of 90 minutes is achieved, the vehicle should be locked and the key placed a minimum of 30 feet from the vehicle) See SI82.85-P-0046A
Associated Products (14)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2019 Mercedes-Benz A-ClassAssociated Documents - March 5, 2025•Document ID: 11015640Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-077433
- Date Added:
- March 17, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (271)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class+ 251 moreAssociated Documents - February 25, 2025•Document ID: 11014610Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Mfr Comm. #:
- LI54.65-P-078762
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and Hardware part numbers: A0009019716 or A0009016022 B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Associated Products (47)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class+ 27 moreAssociated Documents - February 24, 2025•Document ID: 11014608Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Mfr Comm. #:
- LI54.65-P-066284
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/ h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.
Associated Products (87)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class+ 67 moreAssociated Documents - February 24, 2025•Document ID: 11014576Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-066284
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.
Associated Products (80)2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class+ 60 moreAssociated Documents - February 21, 2025•Document ID: 11014402Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI47.50-P-078804
- Date Added:
- February 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the tests contained in XENTRY must be carried out P046109 / P206609 / P13E600 • For these fault codes, the connector couplings/wiring harness routing must be checked for damage P206600 / P046100 Cause Various Remedy Carry out XENTRY tests for the listed fault codes in the FSCM (N118) and document the monitor graphics for the primary/ secondary lever-type sensors.
Associated Products (70)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class+ 50 moreAssociated Documents - February 20, 2025•Document ID: 11014398Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI00.01-P-078887
- Date Added:
- February 21, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • No vehicles currently launched.
Associated Products (83)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 63 moreAssociated Documents - February 12, 2025•Document ID: 11014255Service Bulletin/Repair InstructionsVISIBILITY/WIPER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-078762
- Date Added:
- February 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Associated Products (52)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class+ 32 moreAssociated Documents - February 11, 2025•Document ID: 11014254Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-078888
- Date Added:
- February 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a bus idle of 90 minutes is achieved, the vehicle should be locked and the key placed a minimum of 30 feet from the vehicle) See SI82.85-P-0046A
Associated Products (14)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2019 Mercedes-Benz A-ClassAssociated Documents - February 11, 2025•Document ID: 11014221Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-078888
- Date Added:
- February 12, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The engine warning light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a bus idle of 90 minutes is achieved, the vehicle should be locked and the key placed a minimum of 30 feet from the vehicle) See SI82.85-P-0046A
Associated Products (14)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2019 Mercedes-Benz A-ClassAssociated Documents - February 7, 2025•Document ID: 11014606Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA- 24P5497747
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-25 A-Class, C-Class, CLA, CLS, E-Class, G-Class, GLA, GLB, GLC, GT, and S-Class (118, 177, 205, 213, 217, 222, 238, 247, 253, 257, 290, 463 platform) vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new software will become active after the vehicle has been restarted. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update. Parts Parts are not required
Associated Products (58)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT+ 38 moreAssociated Documents - February 7, 2025•Document ID: 11014596Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA - 24P5497745
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-25 A-Class, C-Class, CLA, CLS, E-Class, EQB, GLB, GLE, GLS, AMG GT 4-Door, and S-Class (118, 167, 177, 205, 213, 222, 238, 243, 247, 257, 290 platform) vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new software will become active after the vehicle has been restarted. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (38)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class+ 18 moreAssociated Documents - January 31, 2025•Document ID: 11013847OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- CL - Comm Module OTA
- Date Added:
- February 6, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryDear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC ("MBUSA"), thank you for being a part of the Mercedes-Benz family. We hope that you're enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you about an Over-the-Air ("OTA") Service Campaign to update the communication module software on certain Model Year 2019-2025 A-Class, C-Class, CLA, CLE, CLS, E-Class, EQB, EOE, EQS, G-Class, GLA, GLB, GLC, GLE/GLS, AMG GT 4-Door, and S-Class vehicles. This update includes quality-enhancing optimizations and product improvements.
Associated Products (49)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class+ 29 moreAssociated Documents - January 27, 2025•Document ID: 11013339Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.30-P-078649
- Date Added:
- January 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a TIPS case must be created. The TIPS case will be reviewed by MBUSA and GCSP. NOTE: Please perform the following steps before creating a TIPS case: Step 1: Check software release of the following control units to see if they are up to date; if necessary perform software update. • Instrument cluster (IC177 / IC 177M) • Head unit (HU6 / HU7) • All displays (DISP6 / DISP7S2) Reassess for the symptom. If the symptom is still present, continue with step 2. Step 2: Perform swap (swap display with a display from a reference vehicle) and reassess for the symptom. If the problem relates to the display, replace display. If the problem does not relate to the display, continue with step 3. Step 3: Check electrical wiring harness and video line (LVDS) for routing and external damage. Check contact pins and contact sockets for corrosion and bonding (photo documentation in micro view format requested). Check electric wiring harness for conductivity and short circuit, document measurement results in a measurement report or referenced wiring diagram using the CDT four level model. If the wiring harness and the video line is OK, please complete the attached questionnaire, create TIPS case according to list of requirements. Please add the following documents to the TIPS case: • Video of problem • Completed questionnaire • Current quick test with freeze frame results • Measurement report and photo documentation of wiring harness • Control unit log of head unit • Control unit log of instrument cluster • Control unit log of display cluster • Log-files HU-logging (password via TIPS case) NOTE: Make sure to document the original customer complaint. NOTE: Please refer to this LI in the warranty claim in the "Notes" section. The damage code of the component determined to be the root cause of the symptom must be used in the warranty claim.
Associated Products (18)2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-ClassAssociated Documents - January 24, 2025•Document ID: 11013179Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI47.50-P-078804
- Date Added:
- January 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the tests contained in XENTRY must be carried out P046109 / P206609 / P13E600 • For these fault codes, the connector couplings/wiring harness routing must be checked for damage P206600 / P046100 Cause Various Remedy Carry out XENTRY tests for the listed fault codes in the FSCM (N118) and document the monitor graphics for the primary/ secondary lever-type sensors.
Associated Products (57)2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class+ 37 moreAssociated Documents - January 24, 2025•Document ID: 11013192Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI88.60-P-072093
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles where the fuel filler flap fails to open or does so but slowly, observe the document "Fuel filler flap fails to open or does so but slowly on plug-in HYBRID gasoline vehicles"! Cause Central locking actuator may have an electrical fault and may not open. Remedy 1. Car locked: To rule out incorrect operation, operate the fuel filler flap in the area shown in Fig. 1 and listen out for the clicking noise of the microswitch in the central locking actuator. If no clicking can be heard, continue with point 4. 2. Car unlocked: Press area on flap to start the microswitch clicking. Flap opens - show the customer the area to press. 3. Car unlocked: Flap cannot be opened regardless of which area you press. Open the flap by operating the emergency release for the CL actuator (through trunk, fender gap cover, etc, depending on specific vehicle) 4. Central locking actuator pressed directly, no clicking of microswitch, no electrical release of central locking actuator => Clicking of microswitch, electrical release of central locking actuator => Tank filler recess/charging recess not OK; report results via a TIPS case to B/C/E Inbox. 5. Replace central locking actuator; check function of new part before installing it: Do not dispose of damaged part. New central locking actuator does not release: More detailed examination of connector coupling, wiring harness, electrics required.
Associated Products (113)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class+ 93 moreAssociated Documents - January 16, 2025•Document ID: 11013298Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI33.30-P-056665
- Date Added:
- January 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened and must be tightened to the specified torque. Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove outboard side shafts (extract outer joint gearing from wheel hub) 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") using Molykote and leave to dry for one hour in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).
Associated Products (174)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class+ 154 moreAssociated Documents - January 15, 2025•Document ID: 11013187Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-076200
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Station logos are no longer displayed in the radio after updating or SCN coding the A26/17 head unit. Cause Without active navigation (code 365), MBUX cannot assign and install the regional database of the station logos. Remedy There is no remedy available. The function is not supported and therefore considered normal operation.
Associated Products (17)2025 Mercedes-Benz GLC-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz A-Class2019 Mercedes-Benz A-ClassAssociated Documents - January 15, 2025•Document ID: 11013086Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-066284
- Date Added:
- January 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.
Associated Products (88)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class+ 68 moreAssociated Documents - January 9, 2025•Document ID: 11012803Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI32.25-P-070053
- Date Added:
- January 10, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low. The noises when steering can be caused by continuous contact of the end stop buffer with the damper tube. Remedy The vehicle level must first be measured using the romess inclinometer (follow WIS instructions!) and the measured values should be compared with the target values in the Wheel Alignment online tool. If the vehicle level is out of tolerance, then the springs on the front axle must be replaced in order to correct the level. The currently installed springs can be pulled up in the XENTRY Parts Information tool through the corresponding selection. Verify currently installed spring in vehicle with use of color dots. NOTE: If no dots or color markings, please check the parts label that is affixed to the spring. If the MB part number is listed, continue with process listed in the paragraph below. If the part label does not contain an MB part number, is missing or illegible, please open a TIPS case. In order to find the correct or next highest spring, the spring filter must be removed in the XENTRY Parts Information tool.
Associated Products (23)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class+ 3 moreAssociated Documents