Mazda Tribute Complaints (2003)

199 consumer complaints on file.

#10248938November 16, 2008
VEHICLE SPEED CONTROL
I HAVE A 2003 MAZDA TRIBUTE DX WITH A 4CYLINDER ENGINE AND A 5 SPEED TRANSMISSION. THE ENGINE WILL SURGE WHEN THE ACCELERATOR IS NOT PRESSED ADDITIONALLY THE ENGINE SURGES WHEN THE CLUTCH IS PRESSED. AFTER CLEANING THE THROTTLE BODY THE PROBLEM STILL REMAINED. FURTHER TROUBLESHOOTING REVEALED THE ACCELERATOR CABLE STICKS. WHILE SEARCHING FOR AN ACCELERATOR CABLE ONLINE I FOUND A RECALL HERE BUT APPARENTLY IT DOES NOT APPLY TO THE 4 CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245411October 14, 2008
EQUIPMENT, AIR BAGS, PARKING BRAKE
2003 MAZDA TRIBUTE, PURCHASE NEW. ABS LIGHT KEEPS BLINKING AND THEN STAYS ON AND THEN GOES OFF. THREE SEPARATE TRIPS TO WHITE PLAINS MAZDA AT A GOOD COST TO US AND TELLING US IT WAS CORRECTED - DRIVE A 1/2 MILE FROM THE DEALER AND THE LIGHT GOES ON AGAIN. CORRECTED AGAIN AND A WEEK LATER IT GOES ON AGAIN! ADDITIONALLY, WE HAVE AN INCIDENT IN A PARKED POSITION WITH MOTOR RUNNING (10/13/08) WHERE THE CAR'S RPM JUMPED TO 7,000, THE CAR RUMBLED AND COMPLETELY SHUT DOWN. CAR COULD NOT BE RESTARTED. HAD TO HAVE IT TOWED AT A SUBSTANTIAL COST TO ME INCLUDING A SEPARATE CHARGE TO TRY AND JUMP THE CAR AND NOW IS AT MAZDA WHITE PLAINS AGAIN. PLEASE CONTACT ME. I HAVE CALLED CUSTOMER SERVICE NUMBER AND THEY ARE TO BE IN TOUCH WITH MY DEALER. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236445July 30, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE VEHICLE STALLED. IMMEDIATELY AFTER THE FAILURE, THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V175000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 86,400 AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235261July 22, 2008
AIR BAGS
THE AIRBAG LIGHT HAS BEEN REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE LAST TIME WAS ON JULY 10, 2008 AT CLIPPINGER MAZDA F, 2539 EAST GARVEY AVENUE NORTH, WEST COVINA, CA 91791. YESTERDAY, JULY 21, THE AIRBAG LIGHT HAS BEEN CONSISTENTLY ON. I AM CONCERNED ABOUT MY SAFETY BECAUSE THE BAG COULD DEPLOY UNEXPECTEDLY, OR IN THE CASE OF AN ACCIDENT, NOT DEPLOY AT ALL. I AM DRIVING A CAR THAT FEELS LIKE HAVING A HAND GRENADE WITH THE PIN PULLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233476July 8, 2008
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL
BOUGHT MAZDA TRIBUTE 2003 FROM CARMAX ON 06/26/08. MOTHER WAS DRIVING TRUCK W/MY DAUGHTER (6), WHEN THE BRAKES FAILED AND COLLIDED W/VAN IN FRONT OF HER. TWO HRS AFTER THE ACCIDENT, TOOK THE TRUCK TO THE LOCAL CARMAX. EXPLAINED TO THEM WHAT HAPPENED AND ASKED WERE THERE ANY RECALLS ON THE TRUCK. THE LADY IN THE SERVICE DEPARTMENT SAID SHE DID NOT KNOW AND GAVE ME THE TOLL FREE NUMBER TO MAZDA. I CALLED FROM THEIR FACILITY AND FOUND OUT THAT THERE WAS AN OPEN RECALL FOR THE ABS MODULE. I EXPLAINED THAT TO THE SERVICE PERSON. THE MANAGER CAME OUT TO SPEAK WITH ME AND SAID THAT I WOULD HAVE TO TAKE IT TO MY INSURANCE COMPANY. BECAUSE I HAD GEICO INSURANCE, THE MANAGER SAID THAT THERE WAS AN ADJUSTER ACROSS THE STREET FROM THEIR BLDG. BY THIS TIME IT WAS 17:45. I RENTED A VEHICLE TO GET MY FAMILY HOME AND CALLED THE CARMAX THAT I PURCHASED THE CAR FROM. I SPOKE WITH LAURIE DOOLITTLE, THE MANAGER OF CARMAX IN CHARLOTTESVILLE, VIRGINIA, SHE ADVISED ME THERE WAS NOTHING THAT SHE COULD DO BUT SHE WOULD CHECK WITH SOMEONE HIGHER THAN HER. SHE CALLED ME BACK AROUND 1805 AND SAID THAT IT IS UNFORTUNATE WHAT HAPPENED, HOWEVER "THE ABS MODULE HAS NOTHING TO DO WITH THE BEING DRIVABLE". I WAS IN SHOCK. ME AND MY FAMILY COULD HAVE BEEN KILLED! WE ONLY HAD THE TRUCK 5 DAYS! I CALLED THAT MORNING BEFORE ACCIDENT TO GET A 2004 MAZDA TRIBUTE WITH LOWER MILES AND LOWER PRICE TRANSFERRED IN TO THE CARMAX IN CHARLOTTESVILLE! AFTER SEVERAL CALLS TO CARMAX'S CUSTOMER SVC (HEADQRTR) REPEATEDLY HEARING THAT I WAS AT FAULT FOR THE ACCIDENT BECAUSE I DID NOT REGISTER THE VEHICLE WITH MAZDA. WENT TO CHVILLE CARMAX TO SPEAK W/LAURIE DOOLITTLE IN PERSON. I ASKED HER TO REBUY THE CAR. LAURIE SAID NO. I HAD AN APPLICATION FROM CONSUMER AFFAIRS AND STARTED TO FILL IN THE BLANKS AND NOTED THE TIME AND DATE OF THE REQUEST TO REBUY THE CAR DUE TO THE RECALLS THAT WERE ON MY VIN. (07/07/08 TIME 17:05) TODAY 07/08/08, GEICO STILL WORKING ON IT! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10232976July 2, 2008
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
I PURCHASED A 2003 MAZDA TRIBUTE ON JUNE 26, 2008. THE CAR WAS WRECKED TODAY 7/1/08. THE BRAKES FAILED TO OPERATE AND RAN INTO THE BACK OF A VAN IN FRONT OF US. I TOOK THE VEHICLE BACK TO THE AUTO DEALER, EXPLAINED WHAT HAPPENED ( I HAD A 5 DAY RETURN POLICY) I WAS TOLD THE VEHICLE IS NO LONGER ABLE TO RETURN BECAUSE IT WAS WRECKED. THE DEALER ALSO SAID THAT THEY WERE NOT LIABLE FOR ANY FACTORY RECALLS. THE DEALER GAVE ME THE TOLL FREE NUMBER TO CALL MAZDA. IT TURNS OUT THAT THERE WAS A RECALL ON ABS BRAKES FOR MY VEHICLE AND IT WAS NEVER BROUGHT IN TO BE SERVICED. I'M THANKFUL NO ONE WAS HURT. I HAD DRIVEN 500 MILES PRIOR TO THE ACCIDENT AT SPEEDS FROM 5-70MPH. WE COULD HAVE BEEN KILLED!!!!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10231636June 19, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT STATED THAT THE REAR HATCH DOOR WOULD NOT LOCK. HE MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO LOCK THE REAR HATCH. HE CALLED THE MAZDA DEALER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 04V605000 (LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK) AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221177March 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE DRIVING BETWEEN 45-65 MPH, THE VEHICLE MAKES A LOUD VIBRATING SOUND AS IF THE TRANSMISSION WAS FAILING. THE CONTACT FEELS THAT THE DRIVESHAFT WILL SPIT IN HALF. THE FINAL ASSESSMENT WAS THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 91,000 AND FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211094December 6, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHENEVER I DRIVE MY VEHICLE FOR ANY EXTENDED AMOUNT OF TIME IT SMELLS AS THOUGH SOMETHING IS BURNING WHEN I STOP. THE SMELL SEEMS TO BE COMING FROM AROUND THE FRONT WHEELS. THE SMELL IS ESPECIALLY STRONG ON THE DRIVERS SIDE. I RECEIVED A RECALL NOTICE EARLIER ON THIS YEAR FOR A FAULTY BRAKE/ABS SWITCH. I TOOK THE VEHICLE IN TO A LOCAL MAZDA DEALER WHO SAID THERE WAS NOTHING WRONG WITH THE VEHICLE HENCE THEY REPLACED NOTHING. I AM FILING THIS COMPLAINT AS THERE MIGHT BE OTHERS HAVING THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209096November 15, 2007
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
(1) AIRBAG LIGHT ILLUMINATED ON 2003 MAZDA TRIBUTE DASHBOARD DURING RETURN TRIP HOME FROM FAMILY GATHERING. (2) TROUBLE CODES IDENTIFIED AT MAZDA DEALERSHIP WHERE CAR WAS PURCHASED: B1994 DRIVER-SIDE SIDE AIR BAG MODULE CIRCUIT RESISTANCE HIGH B1998 PASSENGER-SIDE SIDE AIR BAG MODULE CIRCUIT RESISTANCE HIGH INFORMED BY DEALERSHIP THAT AIRBAGS MAY DEPLOY AT ANY TIME OR MAY NOT DEPLOY IN CASE OF A COLLISION. REPAIRS NECESSARY FOR PROPER AIRBAG FUNCTION. (3) AS PER TSB 0800205 AND SERVICE KIT 1L84-14293-AA PROBLEMS ADDRESSED BY DEALERSHIP TECHNICIAN AND AIRBAG LIGHT NO LONGER ILLUMINATED. CHARGE $338.37 PARTS AND LABOR. MAZDA AND IT'S DEALERSHIPS HAVE PROFITED BY REPAIRING, WITH MAZDA CERTIFIED PARTS, A KNOWN SAFETY ISSUE THAT COULD ENDANGER THE LIVES AND SAFETY OF MAZDA OWNERS AND THEIR PASSENGERS IF NOT ADDRESSED. THERE IS A TSB AND SERVICE KIT DESIGNED TO ADDRESS THIS EXACT PROBLEM. THIS INDICATES MAZDA IS AWARE OF THE PROBLEM AND IS PREPARED TO REPAIR IT AT THE COST OF IT'S CUSTOMERS. WHEN BUYING A PRODUCT (A VEHICLE ESPECIALLY) SAFETY IS ASSUMED. WHEN THERE IS A KNOWN SAFETY HAZARD CAUSED BY THE PRODUCT, DUE TO MALFUNCTION OR NEGLIGENCE, IT IS THE MANUFACTURER'S TO CORRECT THE HAZARD. NOT THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208460November 8, 2007
ENGINE AND ENGINE COOLING
OIL PAN GASKET IS LEAKING. I CALLED MAZDA CUSTOMER SERVICE, RECEIVED A FILE #115785220. MY 2003 MAZDA TRIBUTE (5 YEARS OLD WITH 35,000 MILES) IS LEAKING OIL FROM THE OIL PAN GASKET. MY VEHICLE IS NO LONGER UNDER WARRANTY. SINCE I PURCHASED MY VEHICLE, MAZDA HAS REDESIGNED THE OIL PAN WITH AN EMBEDDED O RING IN LIEU OF A GASKET. THE LOCAL MAZDA SERVICE CENTER (MAZDA 112) DOES NOT REPLACE THE GASKET; THEY FIX THE VEHICLE BY SELLING AND INSTALLING THE REDESIGNED OIL PAN FOR $440 + TAX (MEDFORD, NY). YOU CAN BUY A GASKET FOR THE ORIGINAL PAN AND DO IT YOURSELF OR MAYBE HAVE A LOCAL MECHANIC DO IT (I DON'T KNOW IF IT'S WORTH IT). MAZDA 112 TOLD ME THEY CALLED THE REGIONAL MAZDA REPRESENTATIVE AND THEY WOULD SAVE ME THE PRICE OF THE PARTS BUT THE COST OF REPAIR WILL STILL BE OVER $300. I BELIEVE THIS PROBLEM IS DUE TO A MANUFACTURER DEFECT AND MAZDA IS NOT ADDRESSING THE ISSUE." I HAVE CALLED MAZDA TWICE AND EMAILED THEM. THE REPRESENTATIVES ARE POLITE BUT COULD NOT TELL ME IF THE OIL PAN WAS REDESIGNED BECAUSE THE ORIGINAL DESIGN WAS DEFECTIVE??? THEN WHY THE REDESIGN? ON THE INTERNET I HAVE VIEWED MANY COMPLAINTS OF LATE MODEL MAZDA TRIBUTE OWNERS WITH "OIL PAN LEAKS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192057May 30, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT RECEIVED RECALL NOTICE # 07V157000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). HE TOOK THE VEHICLE TO THE DEALER TO INSPECT THE AIR BAGS BECAUSE THE INDICATOR LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. HE BELIEVES THIS FAILURE IS SIMILAR TO THE FAILURE STATED IN THE RECALL. THE MAZDA DEALER WILL NOT DO ANYTHING BECAUSE THE MANUFACTURER MUST ISSUE THE RECALL. MAZDA WILL NOT ISSUE A RECALL UNLESS THEY ARE PRESSURED TO DO SO BY NHTSA. THE CONTACT HAS TO PAY $375 FOR THE AIR BAG INDICATOR LIGHT. THE MECHANIC REPLACED THE WIRING HARNESS. WHEN THE LIGHT WAS ILLUMINATED, THE AIR BAGS WOULD NOT DEPLOY DUE TO THE FAILED CONNECTION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187753April 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
ON FEBURARY 5,2007 THE TRANSMISSION IN MY MAZDA TRIBUTE WENT. I HAVE ONLY 61,000 MILES ON THE VEHICLE AT THE TIME AND HAVE OWNED THE VEHICLE SINCE 11/2002. THE REASON FOR MY FILING THE COMPLIANT IS THE RECALL SHOWN IN DATA REGARDING THE TRIBUTE TRANSMISSION. I HAD TO REPLACE THE TRANSMISSION AT MY OWN COST. I WAS NEVER INFORMED ABOUT THIS RECALL BY MAZDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186604March 30, 2007
ENGINE AND ENGINE COOLING
WIFE DROVE 2003 MAZDA TRIBUTE TO ARBY'S (I WAS MEETING HER THERE), GOT OUT OF CAR AND WALKED UP TO THE ENTRANCE. AS SHE GOT TO ARBY'S DOOR, SOMEONE OUTSIDE MENTIONED TO HER THAT HER CAR WAS SMOKING. SHE CAME INSIDE TO GET ME AND AS I CAME OUT A LOT OF SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT. I UNLOCKED THE CAR CRACKED THE HOOD SLIGHTLY WHERE I SAW FLAMES CLOSE TO THE FIREWALL. USED FIRE EXTINGUISHER TO PUT OUT FLAMES. FIRE SEEMED TO ORIGINATE TOWARDS THE BACK OF THE ENGINE CLOSE TO BRAKE MASTER CYLINDER. I HAVE MANY PICTURES OF THE ENGINE COMPARTMENT IF NEEDED. SEEMS SIMILAR TO NHTSA ACTION # PE06048. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10185636March 20, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2003 MAZDA TRIBUTE CAUGHT ON FIRE WHILE PARKED IN FRONT OF HOUSE. IT HAD NOT BEEN DRIVEN SINCE THE NIGHT BEFORE. DAMAGE WAS LIMITED TO ENGINE COMPARTMENT. IT APPEARED TO HAVE ORIGINATED FROM THE ANTI-LOCK BRAKING ELECTONIC CONTROL MODULE DIRECTLY BELOW THE POWER STEERING RESERVOIR. THE CAR HORN/ALARM STARTED BEEPING, AND OWNER OF CAR RESPONDED TO SEE SMOKE COMING FROM THE HOOD. OWNER OPENED THE HOOD AND OBSERVED FIRE FROM THE ELECTRICAL COMPONENTS. THE FIRE DEPARTMENT WAS IMMEDIATELY CALLED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184225March 5, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MAZDA TRIBUTE 2003 ONLY 30,300. MILES TOOK IN FOR GENERAL SERVICE TO BE INFORMED MY BRAKES & ROTORS NEED TO BE REPLACED AT ONCE COULD BE A SAFETY ISSUE. ROTORS HAD UNUSUAL WEAR PATTERN & PADS WERE WORN SMOOTH. I UNDERSTAND THE TWO MATERIALS ARE NOT WORKING TOGETHER AND PADS ARE HARDER THAN ROTOR MATERIAL. THIS IS A SAFETY ISSUE WHICH COULD RESULT IN BRAKE FAILURE OR FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175677December 9, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, FUEL SYSTEM, GASOLINE
JUST BOUGHT A 2003 MAZDA TRIBUTE FROM TOYOTA OF NICHOLASVILLE 3 WEEKS AGO. WENT OUT TO THE GARAGE TO START IT THIS MORNING AND THE THING CAUGHT FIRE. PUT IT OUT WITH FIRE EXTINGUISHER. THE AIR FILTER AREA IS BURNED AND MELTED. MY WIFE NO LONGER FEELS SAFE DRIVING THIS VEHICLE(ISN'T REPAIRED YET), WITH OUR YOUNG CHILD STRAPPED IN THE CAR SEAT. I SUSTAINED SMALL BURNS TO MY HANDS PUTTING THE FIRE OUT. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10174888December 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILURE ON 2003 MAZDA TRIBUTE ES (AWD & 4WD) WITH 100,000 MILES. TRANSMISSION CUT OUT WHILE DRIVING AND WOULD NOT SHIFT INTO ANY FORWARD GEAR. ONLY REVERSE WAS FUNCTIONAL AND APPARENTLY NOT AFFECTED BY FAILURE. HAD SUV HAULED ON FLAT-BED TO DEALER WHO INITIALLY INDICATED THAT IT WAS PROBABLY THE LINKAGE, BUT THEY COULD NOT GET IT TO SHIFT INTO ANY FORWARD GEAR EITHER (ONLY REVERSE). UPON FURTHER INSPECTION DEALER INDICATED TRANSMISSION WAS BLOWN, REQUIRING A COMPLETE REPLACEMENT, COSTING ALMOST $4K. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174456November 27, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DT*: THE CONTACT STATED WHILE ATTEMPTING TO CLOSE THE REAR HATCH, THE LIFT GATE WAS DIFFICULT TO LOCK INTO PLACE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE LIFT GATE LOCK NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 04V605000, REGARDING THE LIFT GATE LOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169329September 26, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, A HUMMING NOISE WAS HEARD FROM UNDER THE FRONT OF THE VEHICLE FOR TWO MONTHS. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE FRONT BEARINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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