Mazda Mazda6 Complaints (2007)

156 consumer complaints on file.

#10690843February 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690531February 25, 2015
AIR BAGS
I CURRENTLY OWN A 2007 MAZDA6 AND HAVE AN AIRBAG INDICATOR LIGHT ON ALL THE TIME. YESTERDAY I RECEIVED A LETTER FROM MAZDA INFORMING ME OF AN AIRBAG RECALL. THE DATE ON THE LETTER IS LISTED AS FEBRUARY 2015. I TRIED THEIR WEBSITE AND CAN'T GET AN E-MAIL TO ANYONE. THEY DON'T LIST A PHONE NUMBER TO CALL. THEY DO HOWEVER GIVE YOUR E-MAIL ADDRESS.SO THIS LEAVES ME OUT IN THE COLD WITH ONLY ONE WAY TO SEEK HELP AND IT IS FROM YOUR DEPT.THE LETTER INDICATES THAT IN CERTAIN SITUATIONS THE AIRBAG COULD DEPLOY. IN THE LETTER IT STATES TO WAIT FOR THE SECOND LETTER BECAUSE PARTS AREN'T AVAILABLE. THIS MAKES MY SAFETY AT RISK AND SEEMS AS THOUGH MAZDA ISN'T REALLY CONCERNED. CAN YOU HELP ME GET IN TOUCH WITH SOMEONE WHO CAN LOOK AT MY CAR AND FIX THIS PROBLEM. IT IS MY ONLY VEHICLE. I'M NOW AFRAID TO DRIVE THIS CAR BUT HAVE NO CHOICE BUT TO TAKE THAT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683999February 18, 2015
AIR BAGS
UPSET - CALLED MAZDA MONTHS AGO REGARDING THE DRIVER'S AIR BAG INFLATOR RECALL AND WAS TOLD VEHICLE WAS NOT PART OF THE RECALL. THIS IS A CAR THAT MY DAUGHTER AND 4 YEAR OLD GRANDSON DRIVE AROUND IN. NOW YESTERDAY I RECEIVE IN THE MAIL (CAR REGISTERED IN MY NAME) RECALL NOTICE FOR THIS CAR - AIR BAG. I CALLED BOTH MAZDA DEALERS IN MY AREA AND NEITHER ONE OF THEM HAVE THE PARTS TO FIX THIS RECALL. THIS WHOLE SITUATION IS VERY UPSETTING. I CANNOT BELIEVE GIVEN THE SERIOUS IMPLICATIONS OF A POSSIBLE DEPLOYMENT WE HAVE HAD TO WAIT SO LONG TO GET NOTIFICATION AND THE DEALERS DO NOT HAVE THE PARTS !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684182February 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA 6. WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE ATTEMPTED TO YIELD. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10683869February 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK, SHOULDER, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10679845January 29, 2015
ENGINE AND ENGINE COOLING
ALL OF A SUDDEN OUR CAR STARTED MAKING A HORRIFIC SOUND, ESPECIALLY WHEN ACCELERATING. WE TOOK IT TO A MECHANIC WHO HAD TO REPLACE THE TIMING CHAIN KIT AND TENSIONER ASSEMBLIES. DOING SIMPLE ONLINE SEARCHES FOR THIS PROBLEM, THIS APPEARS TO BE A MAJOR ISSUE WITH A LOT OF MAZDA VEHICLES, YET STILL THERE HAS NOT BEEN A RECALL COVERING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662683December 7, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
FOLLOWING TWO DAYS OF HEAVY RAIN, TURN SIGNAL REMAINED LIT EVEN WITH IGNITION TURNED OFF. TURN SIGNALS WILL NOT BLINK AND EMERGENCY FLASHER WILL NOT WORK. INTERIOR LIGHTS OUT AND AUTOMATIC DOOR LOCKS NOT WORKING. HAD TO PULL TURN SIGNAL FUSE TO TURN OFF THE LIGHT AND AVOID DRAINING THE BATTERY. FOUND INFORMATION REGARDING OTHER OWNERS HAVING PROBLEM WITH DEFECT OF HOOD RELEASE AREA CAUSING WATER TO LEAK INSIDE VEHICLE, DAMAGING BODY CONTROL MODULE AND CAUSING THESE ELECTRICAL PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661804December 2, 2014
AIR BAGS
I HAD TAKEN MY CAR TO THE DEALERSHIP THREE TIMES IN 2012 BECAUSE THE AIRBAG ICON HAD COME ON. THE 3RD TIME I HAD IT IN WAS IN MARCH OF 2012 JUST BEFORE THE WARRANTY EXPIRED. AT NO TIME WERE THEY ABLE TO FIND THE PROBLEM. WITH THE MORE RECENT RECALL BECAUSE OF AIRBAG PROBLEMS, I ASKED IF I COULD BRING MY CAR IN AGAIN TO BE CHECKED AS THE AIRBAG ICON HAD REMAINED ON MOST OF THE TIME. I TOOK IT IN ON 10/09/14. THE PROBLEM WAS FOUND, BUT MAZDA WOULD NOT COVER THE COST OF OVER $1000.00. I AM ON A FIXED INCOME AND NOT ABLE TO PAY FOR THE REPAIR. MAZDA'S SOLUTION WAS TO REMOVE OR DISENGAGE MY AIRBAG. (I DON'T KNOW WHICH) I WAS TOLD NOT TO GET INTO AN ACCIDENT AS MY AIRBAG WOULD NOT DEPLOY. I DO NOT FEEL THIS IS A FAIR OR SAFE SOLUTION TO THE PROBLEM. CAN YOU HELP? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650548October 27, 2014
AIR BAGS
FAILURE OF AIRBAGS TO DEPLOY UPON IMPACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650549October 27, 2014
SEAT BELTS
SEAT BELTS DO NOT LOCK PROPERLY AND THEY SOMETIMES STICK, NOT ALLOWING ME TO UNBUCKLE THE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628920August 27, 2014
POWER TRAIN
THE TRANSMISSION IN MY 2007 MAZDA 6I VE STARTED SHIFTING HARD AND SLIPPING. THE TRANSMISSION, AFTER CHANGING TRANSMISSION FLUID BY DEALERSHIP, HAS NOW GOTTEN WORSE. 2ND AND 4TH GEAR DO NOT WORK. 2ND GEAR IS SKIPPED AND THE TRANSMISSION IS SLIPPED INTO 3RD, AND GOING INTO 4TH, THE TRANSMISSION FAILS TO SHIFT INTO 5TH, AS 4TH GEAR DOESN'T DO ANYTHING BUT REV CONSTANTLY, LIKE IT IS IN NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614939July 21, 2014
SEAT BELTS
DRIVER'S SIDE LAP BELT TONGUE WILL NOT UNLOCK/RELEASE FROM THE BUCKLE. I HAD TO RECLINE THE SEAT AND SLIDE OUT BACKWARDS TO GET OUT OF THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605615June 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA6. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS). THE CONTACT STATED THE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER, AND PASSENGER'S SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604992June 21, 2014
EXTERIOR LIGHTING, STRUCTURE
WHEN IS THE GOVERNMENT GOING TO TAKE THE RESPONSIBILITY TO READDRESS PLASTIC HEADLIGHTS THAT CANNOT WITHSTAND NORMAL USE, CLOUD UP, AND CREATE A SAFETY HAZARD. MY MAZDA NO LONGER HAS NORMAL LIGHT OUTPUT DUE TO INFERIOR LENS. THIS IS A VITAL SAFETY PART OF A CAR THAT SHOULD LAST SUBSTANTIALLY LONGER THAN THE 7 YEARS I HAVE OWNED THE CAR. YES, I HAVE TRIED CHEMICALS. THIS IS A SAFETY ISSUE; NOT AN EXTERIOR TRIM PROBLEM. COST TO REPLACE IS UNREASONABLE. IT IS ALMOST LIKE DRIVING WITH NO LIGHTS AT ALL AT THIS POINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597972June 12, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596415June 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA6. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE VVT ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 119,869 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544106September 17, 2013
ENGINE
I WAS DRIVE MY FIANCE CAR AND ON MY WAY HOME I START HEARING A TICKING NOISE. WHEN I GOT HOME I CHECK THE OIL AND THEN THE NEXT DAY I GOT IT TOWED TO THE MAZDA DEALERSHIP TO BE CHECK BECAUSE IT WAS STILL UNDER WARRANTY.THEY HAD THE CAR FOR A WEEK AFTER THE SECOND DAY I CALL TO SEE WHAT WAS GOING ON I TALK TO THE HEAD MECHANIC HIS NAME WAS [XXX] HE SAID"I SHOULD HAVE NO PROBLEM BECAUSE WE TAKING THE TOP PART OF THE MOTOR OFF AND THE MOTOR BEEN WELL TAKING CARE OF SO YOUR WARRANTY WILL BE GOOD. THE NEXT DAY I GET A CALL SAYING WE NEED OIL CHANGE RECORD I SENT ALL THE RECORD BUT TWO CAUSE I HAD TIME TO DO IT MYSELF AND I NEVER SAVE THE RECEIPT CAUSE IT WAS A NEW CAR. I GET A CALL THREE DAYS LATER TALKING ABOUT MY WARRANTY WAS DENIED CAUSE OF NO OIL SO WHEN I WAS TOLD THAT I CALL THE DEALERSHIP TO TALK TO [XXX] THE HEAD MECHANIC TO FIND OUT HE WAS LET GO. THE REASON WHY THERE IS A NICE TIME PERIOD IN MY CLAIM CAUSE I DIDN'T HAVE MONEY FOR A LAWYER BUT A LADY I WAS TALKING TO FROM PENNDOT GAVE ME YOUR WEBSITE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536201August 19, 2013
AIR BAGS
MY DAUGHTER'S MAZDA WAS INVOLVED IN A FENDER BENDER WHICH DEPLOYED THE DRIVER AIR BAG, WHILE THE POLICE OFFICER WAS TAKING THE ACCIDENT REPORT FROM THE DRIVERS INVOLVED, THE OFFICER NOTICED THAT THE AIRBAG WAS STARTING TO SMOKE AND THEN BURST INTO FLAMES. ONLY THE INTERIOR OF THE VEHICLE BURNED FROM THE DASH TO THE BACK SEAT(THE FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT) I HAVE VIDEO OF THE FIRE AND I'M HOPING THE OFFICER PUT HIS OBSERVATIONS IN THE REPORT. THE OFFICER SAID HE NEVER SAW AN AIR BAG CATCH FIRE LIKE THAT. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10535612August 14, 2013
EQUIPMENT
CPSC: I1340023A. 2007 MAZDA 6 CONSUMER STATED THE CAR RAN INTO THE GARAGE. *LN THE CONSUMER HAD AN AUTOMATIC STARTER (APPLIED SECURITY TECHNOLOGIES INC. ULTRA START 128 MXR-PRO EXTENDED RANGE REMOTE). INSTALLED IN THE VEHICLE. STARTER SYSTEM SET UP: NEUTRAL GEAR, HAND BRAKE ON, TURNED OFF/REMOTE KEY, MOTOR STILL RUNNING, EXITED THE VEHICLE, CLOSED THE DOOR, ENGINE TURNED OFF. THERE WERE NO PROBLEMS WITH THE MECHANISM UNTIL 07/27/13. THE CONSUMER PARKED THE VEHICLE IN HER BROTHER'S DRIVEWAY. FOLLOWED SET UP SYSTEM AND EXITED THE VEHICLE; DASH LIGHTS STILL ON. ATTEMPTED A SECOND TIME, SHE ENTERED THE VEHICLE, STARTED THE ENGINE, FOLLOWED THE SETUP AGAIN, EXITED THE VEHICLE, AND THE DASH LIGHTS WERE STILL ON. SHE ATTEMPTED A THIRD TIME, THIS TIME SHE TURNED THE KEY OFF WHILE THE VEHICLE WAS STILL IN FIRST GEAR AND THE ENGINE TURNED OFF, ALONG WITH THE DASH LIGHTS. ALL APPEARED GOOD, AND SHE EXITED THE VEHICLE AND CLOSED THE DOOR. THE ENGINE STARTED UP AND CRASHED INTO HER BROTHER'S GARAGE. THE AUTOMOTIVE MECHANICAL INVESTIGATION REPORT CONCLUDED THE REMOTE STARTER SUFFERED AN INTERNAL MALFUNCTION OR ELECTRONIC MEMORY LOSS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510387May 2, 2013
AIR BAGS
TL * THE CONTACT OWNS A 2007 MAZDA, MAZDA6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,500 AND THE CURRENT MILEAGE WAS 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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