Lincoln Town Car Complaints (1997)

314 consumer complaints on file.

#10045952November 11, 2003
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD ON A 97 LINCOLN TOWN CAR WAS ORIGINALLY MADE OF PLASTIC. THIS MANIFOLD HAS CRACKED IN A LARGE NUMBER OF CARS THAT USE THIS MANIFOLD. THESE CARS INCLUDE THE CROWN VICTORIA, THE MUSTANG AND THE TOWN CAR. WHEN PURCHASING A NEW MANIFOLD, IT HAS BEEN REDESIGNED AND A CAST IRON SECTION HAS REPLACED THE FRONT PLASTIC SECTION. KEEP IN MIND THAT THE REST IS STILL PLASTIC. THE MANIFOLD SUPPOSEDLY CRACKS UNDER THE PRESSURE OF THE ALTERNATOR, WHICH IS ATTACHED TO THE FRONT OF THE MANIFOLD. A RECALL WAS ISSUED ONLY FOR FLEET AND POLICE VEHICLES. I BELIEVE THIS IS UNFAIR TO THE CONSUMER. FORD'S ENGINEERS MADE A MISTAKE AND THEY ARE NOT CLAIMING RESPONSIBILITY UNLESS THE VEHICLES ARE PART OF A FLEET. THE COST OF REPLACEMENT OF THE MANIFOLD IS $975. IT'S NOT POCKET CHANGE EVEN FOR A LINCOLN OWNER. AND EVEN IF IT WERE JUST POCKET CHANGE THE OWNER SHOULDN'T HAVE TO PAY FOR AN ENGINEERING MISTAKE THAT COULD HAVE INJURED SOMEONE. THE CRACK IN THE MANIFOLD CAUSES THE COOLANT TO LEAK OUT OF THE ENGINE, WHICH COULD CAUSE OTHER SERIOUS REPERCUSSIONS. I, ALONG WITH MANY OTHER CONSUMERS, FEEL THAT FORD (LINCOLN) SHOULD TAKE RESPONSIBILITY FOR THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045557November 6, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LINCOLN TOWNCAR 1997- INTAKE MANIFOLD;CROSS OVER MADE OF PLASTIC CRACKED WHILE DRIVING ON INTERSTATE HWY IN GA, CAUSING THE ANTIFREEZE TO LEAK OUT AND ENDANGER THE DRIVER OF STALLING . VEHICLE W/O ANTIFREEZE STARTED TO OVERHEAT WAS CLOSE TO AN EXIT AND GOT OFF INTERSTATE IN TIME. THERE ARE NUMEREOUS CUSTOMERS THAT HAVE THIS SAME PROBLEM. MANUFACTURER KNEW THAT PLASTIC WAS NOT THE APPROPRIATE MATERIAL FOR A COOLING SYSTEM CROSS-OVER DEVICE IN A VEHICLES ENGINE SUCH AS THE LINCOLN.... THIS IS A HIGH END CAR..... SUCH INFERIOR MATERIALS SHOULD NOT BE USED. FORD SHOULD REPLACE THIS PART AT NO COST TO CONSUMER WHEN IT FAILS..THIS IS A DANGEROUS FLAW.. COULD COST SERIOUS ACCIDENTS AND INJURY WHEN VEHICLE OVERHEATS AND STOPS ON A INTERSTATE HIGH SPEED. CONSUMER SHOULD NOT HAVE TO PAY FOR MANUFACTURERS POOR JUDGEMENT AND MISTAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034196September 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DEALER REPLACED THE PLASTIC INTAKE MANIFOLD. THE VEHICLE HAD A COOLANT LEAKED. *AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037247September 4, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE ON A TRIP OUR PLASTIC INTAKE MANIFOLD RUPTURED AND CRACKED LEAVING US STRANDED. WE WERE TOLD THIS EXACT PART WAS COVERED BY WARRANTY ON THE MERCURY MARQUISE AND THE CROWN VICTORIA. WE OWN A 1997 LINCOLN TOWN CAR WHICH COSTS MORE THAN THE MERCURY AND FEEL SINCE THIS IS THE EXACT SAME PART IT SHOULD ALSO BE COVERED, SINCE EVIDENTLY THERE WAS A FLAW WITH THIS PART. THIS COST US 839.00 DOLLARS TO REPAIR. WHEN CALLING FORD THEY SAID IT WAS COVERED ON SOME MAKES BUT NOT ON OURS. OUR BIG QUESTION IS WHY!!!!!?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031101August 8, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
1997 LINCOLN TOWN CAR INTAKE MANIFOLD: CROSS-OVER CHANNEL COOLANT SEEPAGE (THE INTAKE MANIFOLD IS MADE OF PLASTIC AND PRONE TO CRACKS) COOLANT RUNS THROUGH PART OF THE CROSS-OVER CHANNEL OF THE INTAKE MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031595July 30, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHTS CONTINUOUSLY FAIL WHILE DRIVING. THIS IS CAUSED BY THE SWITCH GOING OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024791July 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE PLASTIC INTAKE MANIFOLD BLEW OUT AND CAUSED COOLANT TO LEAK. THE MANUFACTURER ISSUED A RECALL BUT ONLY FOR CERTAIN VEHICLES. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIRS. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024983June 26, 2003
SUSPENSION:FRONT
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET/ NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE FLEET AND NGV VEHICLES, AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSUMER HAS THE SAME PROBLEM. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDED DUE TO VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021116June 5, 2003
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE FROM FRONT OF CAR TO REAR EITHER RUSTED THROUGH OR RUBBED AGAINST ANOTHER PART OF THE CAR TO CREATE A HOLE IN THE BRAKE LINE. DEALER ESTIMATED COST TO REPAIR-$3000.00!!*AK REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016660April 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING ON SUNDAY, WENT TO APPLY THE BRAKES AND THE PEDAL WENT TO THE FLOOR - ALSO NOTICED THE BRAKE LIGHT CAME ON. CHECKED THE FLUID AND FOUND IT ALMOST GONE. TOOK THE CAR TO THE DEALER ON MONDAY AND WAS TOLD THE BRAKE LINES WERE RUSTED AND NEEDED REPLACING. WAS ALSO TOLD MY FORD EXTENDED WARRANTY WOULD NOT COVER THE PROBLEM SINCE IT WAS CAUSED BY RUST/CORROSION. *NLM REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015285April 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING THE VEHICLE'S BRAKE LINE FAILED WHICH RESULTED IN THE CONSUMER VEHICLE REAR ENDING ANOTHER VEHICLE. THE DEALER WAS NOTIFIED. *NLM REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009109February 24, 2003
UNKNOWN OR OTHER
RECALL#98V322000 WAS NOT VALID. THE CONSUMER STATED THAT THERE WERE NO RECALLS. *JB SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007976February 22, 2003
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
INTAKE MANIFOLD FAILURE...PART MADE OUT OF PLASTIC. DEALER STATES MANUFACTURE HAD ISSUED A "CAMPAIGN" TO REPLACE AT NO CHARGE BECAUSE THEY KNEW PART WAS FAULTY...BUT ONLY IF VEHICLE WAS IN "TAXI OR LIMO" SERVICE. I AM OUTRAGED THAT MANUFACTURE ACKNOWLEDGES THAT PART IS FAULTY BUT DOES NOT REPLACE WITH ADEQUATE REPLACEMENT. VEHICLE HAS ONLY 56000 MILES. COST TO ME TO REPAIR ALMOST $900.00. CALL TO FORD CUSTOMER SERVICE REPRESENTATIVE HAS YET TO BE RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007862February 20, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHEN DRIVING UNDER 10 MILES PER HOUR THE VEHICLE WILL SHUT OFF. THERE IS SOMETIMES A WARNING THAT THIS IS ABOUT TO OCCUR BECAUSE THE INSTRUMENT PANEL WILL FAIL. I EXPERIENCED THIS LAST YEAR AND UPON REPLACING THE BATTERY (WHICH WAS LESS THAN 1 YEAR OLD) THE PROBLEM WENT AWAY UNTIL NOW. THIS BATTERY IS A 60 MONTH BATTERY AND IS ONLY 10 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004327January 22, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER CALLED HAD PROBLEMS WITH THE INTAKE MANIFOLD. DEALER WAS CONTACTED AND STATED THAT IF THERE IS A RECALL THEY WIL GET BACK WITH HIM. TS INTAKE MANIFOLD SPLIT AND HAD TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003724January 14, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING CONSUMER HEARS A "SQUEAKING" NOISE COMING FROM THE LEFT SIDE. CONSUMER SUSPECTS THAT BUSHING AND/OR BALL JOINT IS DEFECTIVE AND POSES A SAFETY HAZARD. RELATED RECALL 98V322000, CONSUMER'S V.I.N. IS NOT INCLUDED.TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001736January 10, 2003
STEERING:COLUMN
CONSUMER WAS UNABLE TO START THE VEHICLE BECAUSE THE STEERING WHEEL WAS LOCKED, THE STEERING WHEEL WAS DIFFICULT FOR THE CONSUMER TO UNLOCK. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002248January 7, 2003
AIR BAGS:FRONTAL
CONSUMER STATES UPON IMPACT THE AIR BAGS DEPLOYED AND SPLIT PROVIDING NO PROTECTION, CAUSING INJURIES. PLEASE PROVIDE ANY ADDITION INFORMATION. TS *DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10001838January 2, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AND WITHOUT WARNING INTAKE MANIFOLD CRACKED CAUSING COOLANT FLUID TO LEAK. DEALER NOTIFIED. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022241November 6, 2002
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE CONSUMER WAS NOT ABLE TO RESTART THE PARKED VEHICLE DUE TO THE LOCKED STEERING COLUMN. THE STEERING COLUMN HAD BEEN EXCESSIVELY DIFFICULT TO UNLOCK. THE CONSUMER WAS CONCERNED ABOUT BEING STRANDED WHEN THE SITUATION OCCURS. MR THE INCIDENT HAPPENED IN THE SUMMER OF 1998 AS WELL-POSSIBLY THE FIRST INCIDENT. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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