Lincoln Town Car Complaints (1997)

314 consumer complaints on file.

#10210912December 5, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN 07V336000) IN SEPTEMBER 2007. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL AND STATED THAT THE PARTS WOULD BE AVAILABLE IN THE FOURTH QUARTER. THE MANUFACTURER COULD NOT PROVIDE A DATE WHEN THE PART WOULD BE AVAILABLE. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 100,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 01-10-08. *KB UPDATED 12/31/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208959November 14, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE CAUGHT FIRE UNDER THE HOOD WHILE PARKED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. BOTH THE INSIDE AND OUTSIDE OF THE CONTACT'S HOME WAS DAMAGED. HE RECEIVED A RECALL LETTER FROM THE MANUFACTURER APPROXIMATELY 2 MONTHS PRIOR TO THE FIRE. AT THAT TIME, HE CALLED THE DEALER AND THEY STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10208499November 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE HAD THE SWITCH DISCONNECTED AND WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. WHEN NOVEMBER ARRIVED, THE CONTACT WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207265October 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 3-5 MPH, THE CONTACT HEARD A POPPING SOUND AND THE FRONT PASSENGER SIDE OF THE VEHICLE DROPPED. THE LOWER BALL JOINTS HAD FALLEN OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT HAS SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 136,278.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206660October 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED ON THE FRONT PASSENGER SIDE. THE DEALER STATED THAT THE CONTROL ARM AND LOWER BALL JOINTS FAILED. THERE ARE RECALLS FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 98V322000) AND SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS (NHTSA CAMPAIGN ID NUMBER 98I001000); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AS PART OF THE RECALLS. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206661October 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE JUMPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE CONTROL ARM AND LOWER BALL JOINT FAILED. THE BRAKE LINES ALSO FAILED. AS OF OCTOBER 23, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE ARE RECALLS FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 98V322000) AND SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS (NHTSA CAMPAIGN ID NUMBER 98I001000); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AS PART OF THE RECALLS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204057September 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE BEGAN PULLING TO THE RIGHT AND BECAME DIFFICULT TO STEER. SHE TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC TEST. THE RESULTS INDICATED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE LOWER BALL JOINTS WERE REPLACED THREE YEARS AGO. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 78,500. THE CONSUMER PROVIDED A COPY OF THE RECALL NOTICE. UPDATED 10/24/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202040September 6, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE POWER BRAKES AND STEERING LOST POWER AND THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE INTAKE MANIFOLD HAD A LEAK. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201040August 28, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE SURFING THE WEB MY HUSBAND CAME ACROSS AN ARTICLE ABOUT FORD INTAKE MANIFOLDS WE HAVE A 1997 LINCOLN TOWN CAR THAT THIS CRACKED ON IN 2004 WHICH RESULTED IN REPLACING THE ENGINE. WHEN I CALLED FORD THIS HAD ALREADY BEEN SETTLED AS IT WAS NOT A RECALL BUT CLASS ACTION SUIT & NOT DONE IN A DEALER SHOP SORRY ABOUT MY LUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199041August 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE UPPER CONTROL ARM MAKES A HORRIBLE SQUEAKING AND POPPING NOISE AND NEEDS TO BE REPLACED. THE FAILURE OCCURRED WHILE DRIVING 15 MPH. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE IT IS EXPERIENCING THE SAME FAILURE. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 09/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197453July 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE LOWER BALL JOINT FAILED. THE CONTACT SPOKE IN DETAIL REGARDING THE CONTROL ARM. THE VEHICLE WAS TOWED TO HIS PRIVATE MECHANIC AND IT WAS DETERMINED THAT THE CONTROL ARM WAS THE CAUSE OF FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 153,000. THE UPPER BALL JOINTS, LOWER CONTROL ARM BUSHINGS AND RIGHT LOWER CONTROL ARM WERE ALL REPLACED. THE MECHANIC ALSO NOTED THE REAR MAIN SEAL AND TRANSMISSION FRONT PUMP SEAL WAS STARTING TO LEAK. UPDATE 09/11/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193317June 14, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH IS ATTACHED TO THE RESERVOIR FOR THE BRAKE FLUID. THE BRAKE FLUID LEAKS DOWN THE CABLE INTO THE FUSE BOX AND CAUSES THE OVERDRIVE AND SPEED CONTROL TO FAIL. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191348May 21, 2007
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE DEALER NOTICED THAT THE VEHICLE'S TIRE (MICHELIN XW4) IS AT THE 50% MARK AND THE SIDE WALLS ARE CRACKING. THE DOT NUMBER, PURCHASE DATE, ENGINE SIZE, TRANSMISSION TYPE, AND CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE CONSUMER STATED REQUESTED 50% REIMBURSEMENT FOR DEFECTIVE TIRES. UPDATED 11/1/07 *TR UPDATED 12/12/07 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189951May 7, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE FAILURE DUE TO CORRODED AND RUSTED BRAKE LINES. HAD TO REPLACE ALL LINES. CAN'T UNDERSTAND WHY THIS OCCURRED AS I ONLY HAVE 75,000 MILES ON MY AUTOMOBILE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AS I WAS IN THE MOUNTAINS OF TENNESSEE LAST YEAR. I HAVE NEVER HEARD OF THIS PROBLEM, NOR HAS ANYONE ELSE WHOM I HAVE SPOKEN TO HAS EVER HEARD OF THIS PROBLEM, AND NEVER HAD THIS PROBLEM WITH ANY AUTOMOBILE THAT I HAVE EVER OWNED. THIS REPAIR WAS COSTING APPROXIMATELY $2,000 TO REPLACE ALL LINES. PLEASE ADVISE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187418April 10, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD CRACKED AND STARTED LEAKING COOLANT DUE TO MANUFACTURING DEFECT, CAUSING LOTS OF STEAM AND THE INABILITY TO SEE ,ALMOST RESULTING AN ACCIDENT. ALSO, WHERE THE CRACK ALWAYS OCCURRED IT ALLOWED WATER TO POUR ONTO THE ELECTRICAL SYSTEM, CREATING THE POTENTIAL FOR A FIRE. THE INTAKE MANIFOLD WAS REPLACED WITH ONE OF A NEW DESIGN WITH AN ALUMINUM SLEEVE BUILT IN TO THE POLYMER COMPOSITE INTAKE MANIFOLD. A LAW SUITE SETTLED ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182635February 15, 2007
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 1997 LINCOLN TOWNCAR. THE BRAKE LINES WERE RUBBING AGAINST THE FRAME WHICH CAUSED A LEAK. THIS FAILURE WAS IDENTICAL TO ONE MENTIONED IN RECALL#98I001000 CONCERNING SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. THE MECHANIC STATED THIS VIN WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CURRENT AND FAILURE MILEAGE WAS 150,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182091February 9, 2007
TIRES:SIDEWALL
TL* - THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE WAS EQUIPPED WITH MICHELIN SYMMETRY TIRES, P21570R1597SWW. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE INTERSTATE, IN CLEAR WEATHER, THE TIRE FAILED, THE WHOLE SIDEWALL WAS COMPLETELY SPLIT OPEN, THERE WAS NO PUNCTURE IN THE TIRE, PRIOR TO THE FAILURE THERE WERE NO PROBLEMS WITH THE TIRE. THE CONTACT BELIEVED THE TIRE WAS DEFECTIVE, THE FAILURE MILEAGE WAS 20-25,000. THE VEHICLES CURRENT MILEAGE WAS 62,000.*AK THE CONSUMER STATED THE TIRES WERE REPLACED AT COSTCO CRANBERRY TWP. AT NO CHARGE. UPDATED 10/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175931December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 4 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE MADE A LOUD NOISE. AN INDEPENDENT MECHANIC DETERMINED THAT THE LOWER BALL JOINT SEPARATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175819December 11, 2006
EXTERIOR LIGHTING, INTERIOR LIGHTING, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE INTERSTATE AT NIGHT, ALL EXTERIOR AND INTERIOR LIGHTS FAILED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER TURNING THE HEADLIGHT SWITCH OFF AND ON SEVERAL TIMES, THE EXTERIOR AND INTERIOR LIGHTS RESUMED NORMAL FUNCTION. THE DEALER WAS ALERTED. UPDATED 2/12/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175284December 6, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED NO HEAT WAS PRESENT WHEN ATTEMPTING TO USE THE HEATER. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO DETERMINED THE BLEND DOOR NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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