Lincoln Navigator Complaints (1998)

192 consumer complaints on file.

#10264004April 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1998 LINCOLN NAVIGATOR THAT IS EXHIBITING ISSUES WITH THE TRANSMISSION GEAR SHIFT. THERE IS CURRENTLY A RECALL ON CERTAIN VEHICLES BUT FORD IS TELLING ME THAT MY VEHICLE IS NOT AFFECTED. I'M WONDERING HOW THE SAME YEAR AND MODEL AFFECTED IN THE RECALL THAT IS NOW EXHIBITING THE SAME ISSUES, IS NOT INCLUDED IN THE RECALL? IT IS FORD CAMPAIGN # 97S86. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262771March 23, 2009
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EXPLOSION ON CYLINDER #3 IN MY 1998 FORD 5.4L V8. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262831March 23, 2009
ENGINE AND ENGINE COOLING:ENGINE
NUMBER 8 CYLINDER EJECTED SPARK PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231848June 20, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT
ON 14 JUNE 08, MY MOTHER'S 98 LINCOLN NAVIGATOR CAUGHT FIRE WHILE PARKED IN MY GARAGE, IT BURNED MY GARAGE AND THERE WAS ENOUGH DAMAGE THAT I WAS MOVED OUT OF MY HOUSE. I FILED A CLAIM WITH FORD AND THEY DENIED MY CLAIM BECAUSE THEY STATED THAT NC LAW STATES THAT THEY DON'T HAVE TO COVER A VEHICLE IF IT IS OVER 6 YEARS OLD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228541May 21, 2008
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE VEHICLE SPEED CONTROL WAS DEACTIVATED FOR THE FORD RECALL. THE CONTACT STATED THAT THE DEALER DEACTIVATED THE SPEEDOMETER WHEN THE CRUISE CONTROL WAS DEACTIVATED. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND DESTROYED. TWO OCCUPANTS WERE INJURED AND A POLICE REPORT WAS FILED. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 5/5/09 *CN THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY. UPDATED 05/06/09.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10228491May 20, 2008
VEHICLE SPEED CONTROL
1998 LINCOLN NAVIGATOR WITH A RECALL FOR SPEED CONTROL. CONSUMER STATES THAT THE VEHICLE CAUGHT FIRE WHILE PARKED 5 YEARS AGO. HE BELEIVES THAT HE IS DUE SOME COMPENSATION FOR HIS LOSS. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224166April 11, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING AND SMOKE STARTED TO FILL THE 1998 LINCOLN NAVIGATOR WHILE PULLING OVER FLAMES STARTED COMING FROM THE HOOD AND FROM UNDER THE VEHICLE. I COULD SEE FIRE ON THE GROUND BEHIND ME. I PULLED OVER AND JUMP OUT JUST IN TIME TO SEE FLAMES INSIDE THE VEHICLE AND THE WHOLE THING BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220675March 10, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. HE REFUSED TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED BECAUSE THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAS RECEIVED SEVERAL NOTIFICATIONS STATING THAT HE NEEDED TO HAVE THE SWITCH DISCONNECTED UNTIL THE PARTS BECOME AVAILABLE. HE STILL HAS NOT HAD THE SWITCH DISCONNECTED BECAUSE THE PARTS WILL NOT BE AVAILABLE UNTIL JUNE OF 2008 AND HE TRAVELS A LOT. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220729March 10, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE PARKED IN THE GARAGE, THE VEHICLE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE FORD DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT WOULD HAVE TO PAY $400 FOR THE REPAIR. HE RECEIVED A RECALL LETTER ON MARCH 8, 2008 STATING THAT THE VEHICLE IS INCLUDED IN THE VEHICLE SPEED CONTROL RECALL. HE INFORMED THE DEALER AND MANUFACTURER OF WHAT HAPPENED AND THEY ARE GIVING HIM THE RUN AROUND. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 97,502.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206538October 22, 2007
VEHICLE SPEED CONTROL
STEPPED ON BRAKES AT AN INTERSECTION AND MY 1998 LINCOLN NAVIGATOR DEVELOPED A MIND OF ITS OWN AND ACCELERATED WIDE OPEN WITHOUT MY FOOT ON THE GAS PEDAL AS BOTH OF MY FEET WERE ANCHORED ON THE BRAKES TO KEEP ME FROM FLYING OUT IN FRONT OF AN ONCOMING TRUCK. MY TIRES WERE SMOKING AND I WAS STILL MOVING FORWARD UNTIL I TOOK THE CAR OUT OF GEAR. VERY TERRIFYING AND MY HUSBAND AND I COULD HAVE EASILY BEEN KILLED. I HAVE AN APPOINTMENT WITH A LINCOLN DEALERSHIP TO HAVE IT CHECKED OUT TOMORROW AT MY OWN COST. I AM VERY CONCERNED AT WHAT TOOK PLACE. FRIENDS WERE BEHIND ME AND WITNESSED THE WHOLE THING. I HAVE BEEN TOLD THERE IS NO RECALL FOR SUCH INCIDENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202649August 30, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
1998 LINCOLN NAVIGATOR WITH WHEEL SEPARATION PROBLEMS CUSTOMER *CC THE CONSUMER STATED THE FAILURE WAS A RESULT OF PREMATURE METAL FATIGUE. THE CONSUMER STATED HE WAS NEVER INFORMED OF A RECALL REGARDING THE WHEEL/LUGS. (RECALL 98V095000). *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194433May 22, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
1998 LINCOLN NAVIGATOR. WHILE TRAVELING EASTBOUND ON THE OHIO TURNPIKE THE RIGHT REAR TIRE BROKE OFF AND WENT OFF THE NORTH SHOULDER AND CAME TO REST IN THE CENTER MEDIAN. *MC (OHIO TRAFFIC CRASH REPORT) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187905April 3, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1998 LINCOLN NAVIGATOR CUSTOMER STATES THAT THE BATTERY DID NOT HAVE ENOUGH CHARGE TO START THE ENGINE AND THE AIRBAG WARNING LIGHT ID FLASHING. CUSTOMER BELIEVES PROBLEMS ARE LINKED**CC THE PROBLEM WAS DIAGNOSED AS A FAULTY AIRBAG MODULE CAUSED BY DECREASED BATTERY VOLTAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183624February 27, 2007
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PULLING INTO A PARKING SPACE THE VEHICLE SPED UP ON ITS OWN. THE HARDER I BRAKED THE FASTER THE ACCELERATION. THE RPM'S RED LINED AND I LOOKED DOWN AND ALL GAUGES WERE GOING CRAZY. IT FELT AS IF I LOST ALL POWER STEERING AND BRAKING. I TURNED THE IGNITION OFF AND THE BRAKE PEDAL WENT TO THE FLOOR. STARTED IT BACK UP AND ALL SEEMED FINE. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON. IT IS AT THE DEALER TODAY AND THEY HAVE NEVER HEARD OF ANYTHING LIKE THIS. I WAS VERY SCARED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173179November 11, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
I WAS DRIVING ON A STRAIGHT STRETCH OF ROAD THROUGH RIVERSIDE, PA DOING 35 MPH WHEN I EXPERIENCED VIOLENT SHAKING IN THE FRONT END OF THE VEHICLE. I HAD EXTREME DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE AND ALMOST HIT 3 PEOPLE WALKING ALONGSIDE THE ROAD. WHEN I WAS ABLE TO STOP THE VEHICLE I DISCOVERED THAT THE INNER TIE ROD HAD BROKEN AND THAT THE RIGHT FRONT PASSENGER WHEEL WAS COMPLETELY TURNED INWARD. THE INNER TIE ROD AND ASSOCIATED MECHANICAL PARTS WERE REPLACED. (OLD PARTS NOT AVAILABLE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169163September 24, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
AUTOMOBILE CAUGHT ON FIRE WHILE PARKED IN GARAGE CAUSING MAJOR DAMAGE TO HOUSE. MRS. BURT, THEN PREGNANT, FELL WHILE TRYING TO LEAVE BURNING HOUSE. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10160595June 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
I DROVE FROM MAINE TO MASS. APPROX 170 MILES, WE STOPPED AT MY BOYFRIENDS MOTHERS HOUSE FOR 20 MIN. I GOT BACK IN MY CAR STARTED IT UP AND IT HAD A HORRENDOUS NOISE UNDER THE HOOD. IT SOUNDED LIKE A MOTORCYCLE WAS IN MY ENGINE. I DID NOT FEEL SAFE TO DRIVE IT ANYWHERE. WE HAD TO HAVE IT TOWED HOME AND OUR MECHANIC TOLD US THE BAD ...AWFUL NEWS AND THE EXPENSE. I HAVE A BLOWN SPARK PLUG AND NEED A HELICOIL RESULTING IN A NEW MOTOR OR MINE BEING TAKEN APART (WHICH ONE IS CHEAPER) I AM A SINGLE MOM AND CANNOT AFFORD TO REPLACE THE PART AS I HAVE A $350 A MONTH PAYMENT ON THIS VEHICLE!!! FORTUNATELY THIS HAPPENED WHILE WE WERE PARKED AND STARTING IT UP AND NOT SOMEWHERE ON THE MASS OR MAINE INTERSTATE. CONTACTING FORD HASN'T WORKED, I JUST GOT A GENERIC EMAIL ACTING LIKE THIS IS NEWS TO THEM YET I CAN FIND DOCUMENTATION ALL OVER THE INTERNET FROM PEOPLE WITH THE SAME ISSUE!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158547May 30, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PULLING INTO A DRIVEWAY AT 5 MPH, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE SURGED UNCONTROLLABLY. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WAS PUT IN NEUTRAL AND THE IGNITION WAS TURNED OFF, THE VEHICLE THEN STOPPED. AN AUTO PARTS STORE CHECKED THE COMPUTER FOR CODES, AND FOUND ONE FOR THE AIR SENSOR. THE COMPUTER WAS RESET, BUT THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. UPDATED 06/12/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156160April 26, 2006
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE TREMBLED AND GEARS WOULD NOT CHANGE WHEN THE SPEED REACHED 40 MPH. THERE WAS ALSO AN ELECTRICAL BURNING SMELL THAT ACCOMPANIED THE SHAKING. ONCE THE VEHICLE REACHED 75 MPH, THE SHAKING STOPPED. HOWEVER, WHEN THE SPEED WAS LOWERED, THE SHAKING BEGAN AGAIN. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT ALSO STATED THAT BOTH REAR DOORS WILL NOT OPEN CORRECTLY. ALTHOUGH THE CHILD LOCKS HAVE BEEN DEACTIVATED, THE DOORS STILL WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE. THE DOORS WERE NOT INSPECTED BY A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153275March 20, 2006
ELECTRICAL SYSTEM
WOKE AT 4:00AM TO THE SMOKE AND FIRE OF OUR VEHICLE FULLY ENGULFED IN FLAMES FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS LOCATED IN OUR DRIVEWAY. IT WAS PARKED AT ABOUT 9:50AM THE DAY BEFORE..ROUGHLY ABOUT 18 HOURS BEFORE IT CAUGHT ON FIRE. MY WIFE AND MOTHER IN LAW GOT OUR THREE KIDS OUT INTO THE BACK YARD. TWO OF THE KIDS WERE WITHIN 20-25 FT. OF THE FIRE WHEN THEY WERE SLEEPING. I WENT OUT TO THE GARAGE AND TRIED EXTINGUISHING THE FIRE WITH A FIRE EXTINGUISHER, BUT WAS UNABLE TO DO ANY GOOD. I THEN HOOKED UP THE WATER HOSE AND BEGAN USING THE HOSE ON BOTH THE CAR AND THE SIDE OF OUR HOUSE WITH MOST OF MY EFFORTS ON KEEPING THE HOUSE WET SINCE THE VEHICLE WAS ONLY ABOUT 8FT FROM THE HOUSE. I GOT HIT IN THE LEG AND CHEST WITH MATERIAL THAT FLEW WHEN ONE OF THE TIRES BLEW OUT. LATER, THE OTHER FRONT TIRE AND WINDSHIELD BLEW. THE VEHICLE WAS TOTALLY DESTROYED, MOSTLY FROM THE FRONT. THE SIDING ON THE HOUSE WAS BUCKLED FROM THE HEAT, AND THE GARAGE DOORS AND CONCRETE BIB AROUND THE DRIVEWAY NEEDED TO BE PRESSURE CLEANED TO REMOVE ALL THE SMOKE RESIDUE. OUR INSURANCE COMPANY TOOK THE TRUCK ON A FLATBED AND DECLARED IT A FULL LOSS. THE FIRE DEPARTMENT TOLD ME THAT HAD I NOT STUCK IT OUT AND RISKED MY LIFE KEEPING WATER ON BOTH THE HOUSE AND THE VEHICLE THAT THE HOUSE WOULD HAVE DEFINITELY CAUGHT ON FIRE, ALTHOUGH I WAS TOLD THAT I SHOULDN'T HAVE TAKEN THE CHANCE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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