Lincoln MKZ Complaints (2010)

170 consumer complaints on file.

#10505958April 11, 2013
SERVICE BRAKES
IN A STOPPING SITUATION TODAY I HEARD A LOUD POP AND THEN LOST ALL BRAKE PRESSURE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THEY FOUND A RUBBER FLEX HOSE RIGHT OFF THE MASTER CYLINDER HAD BLOWN OUT. THIS IS IN AN AREA THAT IS NOT VERY EASY TO GET TO NOR IS IT NEAR THE BOTTOM WHERE SALT AND ROAD DEBRIS CAN GET TO. MY VEHICLE IS OUT OF WARRANTY BY 2,391 MILES. I CALLED THE FORD LINCOLN MERCURY HOTLINE AND THEY SAID I WAS OUT OF WARRANTY AND THERE WAS NO RECALLS ON THIS SITUATION. I COULD HAVE BEEN IN A BAD ACCIDENT OR HIT A CHILD IT WAS VERY SCARY. THIS SHOULD BE INVESTIGATED DUE TO THE NATURE OF LOSING BRAKES IS NOT SAFE. HOPEFULLY THIS DOES NOT HAPPEN TO ANYONE WHERE THERE IS AN INJURY. THIS SHOULD BE CHECKED FOR A POSSIBLE RECALL. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483066October 24, 2012
PARKING BRAKE
THE PARKING BRAKE ON MY LINCOLN MKZ WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CANE BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. THAT DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THEY STATE THAT EVERY COMBINATION OF MOTOR VEHICLES MUST BE EQUIPPED WITH A PARKING BRAKE SYSTEM ADEQUATE TO HOLD THE VEHICLE OR COMBINATION ON ANY GRADE ON WHICH IT IS OPERATED, UNDER ANY CONDITION OF LOADING IN WHICH IT IS FOUND ON A PUBLIC ROAD (FREE OF ICE AND SNOW). THERE IS NO MENTION OF THE TRANSMISSION OR PARK IN THAT DESCRIPTION. THE VEHICLE IS QUITE DANGEROUS. PROPERTY AND PEOPLE WILL BE DAMAGED AND HURT. THE SAME BRAKING SYSTEM IS USED ON THE FORD EDGE. ...UPDATED 11/07/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478576October 4, 2012
ELECTRICAL SYSTEM, SEATS
EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460314June 1, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL THE STEERING WHEEL. IN REVERSE, CAR CONTINUED GAINING SPEED BEYOND MY CONTROL, WHEELING ABOUT THE PARKING LOT AND STRIKING 3 OR 4 ADDITIONAL AUTOS. DURING ALL THIS TIME THE CAR SHOT MOSTLY BACKWARD AT INCREASINGLY FASTER SPEEDS IN WIDE ARCS, IN PINBALL FASHION. EVENTUALLY THE REPEATED HAMMERING BY MY CAR AGAINST OTHER PARKED VEHICLES SLOWED MY CAR ENOUGH THAT I COULD BRAKE FINALLY, AND TURNED OFF THE ENGINE. ALTOGETHER MY AUTO HAD STRUCK AND SERIOUSLY DAMAGED 6 OTHER VEHICLES. ACCELERATOR SEEMED STUCK DURING THE EVENT, AND BRAKES HAD NO EFFECT UNTIL CAR'S SPEED WAS SUFFICIENTLY SLOWED--BEFORE OPERATING. DAMAGE TO MY AUTO, PARTICULARLY THE ENTIRE FRONT END--GRILL AND FRONT FENDERS--WAS EXTENSIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10449090February 23, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425627September 15, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/18/11*LJ UPDATED 3/30/12 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10405677June 8, 2011
AIR BAGS:SIDE/WINDOW
MY 2010 LINCOLN MKZ CAR WAS STRUCK IN THE DRIVERS DOOR ON 15 APRIL 2011 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER AND PASSENGER BEING BADLY INJURED. BOTH VEHICLES WERE TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10399833May 10, 2011
SEATS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. DURING THE CRASH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD. THE CONTACT AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 33,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10349093August 12, 2010
SERVICE BRAKES, ELECTRIC
WHILE BACKING INTO A PARKING SPOT, THE CAR'S REAR SENSORS SOUNDED. SINCE I THOUGHT THERE WAS STILL 3 OR 4 FEET OF SPACE TO A CHAIN LINK FENCE BEHIND THE CAR, I GOT OUT TO INVESTIGATE. THERE WAS ROOM, SO I GOT BACK INTO THE CAR & CONTINUED TO BACK UP SLOWLY WHILE LOOKING OUT THE OPEN DRIVER DOOR. WHEN I APPLIED THE BRAKE, THE CAR WOULD NOT STOP. I APPLIED THE BRAKES A FEW MORE TIMES, BUT STILL COULDN'T GET THE CAR TO STOP. I BELIEVE I MOVED MY RIGHT FOOT MORE TO THE LEFT & TRIED TO STOP AGAIN. WHEN THAT DIDN'T STOP THE CAR, IN DESPERATION I MOVED MY FOOT TO THE RIGHT, PRESSING FIRMLY ONCE OR TWICE. AT THAT POINT, MY FOOT EITHER SLIPPED OFF THE BRAKE PEDAL ON TO THE GAS PEDAL OR EVEN POSSIBLY HIT THE GAS PEDAL DIRECTLY. THE CAR LURCHED BACKWARD, KNOCKING THE FENCE DOWN & DAMAGING THE DRIVER DOOR. MY WIFE & I WERE IN THE CAR,BUT SUFFERED NO INJURY. NO OTHER PEOPLE OR VEHICLES WERE INVOLVED AT ALL. THE CAR WAS REPAIRED AT RIVERHEAD FORD IN RIVERHEAD, NY & THE CLAIM HAS BEEN PAID BY ALLSTATE. MY WIFE & I HAD EXPERIENCED NO BRAKE PROBLEM PRIOR TO 6/24/10, & RIVERHEAD FORD FOUND NO BRAKE PROBLEM WHEN THE CAR WAS REPAIRED. MY CONCERN IS THAT THERE MIGHT BE A SPORADIC ABNORMALITY CAUSED BY THE BRAKES OR TRANSMISSION OR COMPUTER, & POSSIBLY OTHER VEHICLES HAVE BEEN REPORTED WITH A SIMILAR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334562June 4, 2010
STEERING
WE PURCHASED A 2010 LINCOLN MKZ LAST YEAR FOR MY WIFE. AS SOON AS I DROVE IT OFF THE LOT I REALIZED THERE WAS A DRIFT TO THE RIGHT. WE DO NOT DRIVE THE CAR OFTEN AND WE DECIDED TO LET IT GO UNTIL THE FIRST RECOMMENDED CHECKUP. IT WAS CHECKED AND THE ALIGNMENT WAS FOUND TO BE IN SPECS AS PER FORD. THERE WAS ALSO A LETTER TO THE DEALERS STATING THAT THE DRIFT WAS A "CHARACTERISTIC" OF OTHER FRONT WHEEL DRIVE FORD PRODUCTS AND THERE IS "NO PROBLEM" WITH THE VEHICLE! I HAVE CONTACTED FORD EVER SINCE THE SERVICE AND THEY WILL DO NOTHING TO REPAIR IT. IF I LOOK AWAY AND DON'T REALIZE I HAVE EASED THE PRESSURE OF HOLDING THE WHEEL, THE CAR CHANGES LANES TO THE RIGHT AT ANY GIVEN TIME. NEVER TO THE LEFT WITH "ROAD CROWN IN THE ROAD, CROSSWINDS" OR WHATEVER AS DESCRIBED IN THE LETTER FROM FORD. AS OF YESTERDAY'S PHONE CALL, THE CUSTOMER REPRESENTATIVE SAID THERE IS NOTHING THAT FORD WILL DO TO CORRECT THIS PROBLEM SINCE IT IS A "CHARACTERISTIC" OF THE VEHICLE!!!! AS PER THEIR NOTICE, THIS IS CHARACTERISTIC OF NOT ONLY THE MKZ MODEL BUT ALSO THE 2006 ZEPHYR, 2006-2010 FUSION/MILAN, AND THE 2007-2010 MKZ AS WELL. I DO WISH YOU CAN INVESTIGATE THEM AND CORRECT THIS SAFETY PROBLEM SINCE MY WIFE AND I PLAN ON DOING A LOT OF TRAVELING THIS SUMMER WITH THE CAR AND I'M ACTUALLY AFRAID TO DRIVE IT ON TRIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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