Lincoln MKZ Complaints (2012)

205 consumer complaints on file.

#11039630October 25, 2017
AIR BAGS
TAKATA RECALL: I RECEIVED A RECALL NOTICE IN MARCH 2017. I'VE CALLED DEALERS TWICE SINCE THEN, MOST RECENTLY IN MID-OCTOBER, ONLY TO BE TOLD THAT REPAIR PARTS ARE NOT YET AVAILABLE. WHAT RECOURSE DO I HAVE IF LINCOLN IS UNABLE OR UNWILLING TO PROVIDE THE REPAIR? AM I ABLE TO EVEN SELL THIS CAR WITH AN UNRESOLVED RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039641October 25, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE BUT THE DEALERSHIP SAYS IT HAS BEEN WAITING FOR MONTHS FOR THE PARTS AND STILL DOES NOT HAVE THEM. NOW, I HAVE RECEIVED A NOTICE FROM TK HOLDINGS ABOUT THE BANKRUPTCY. WHAT DO I DO? SHOULD I REGISTER MY EMAIL ADDRESS WITH THEM AS THEY ADVISE OR NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039280October 24, 2017
AIR BAGS
THE PASSENGER FRONTAL AIRBAG INFLATOR HAS BEEN RECALLED IN MARCH 2017. AS OF TODAY, 2017.10.24, THE CERTIFIED LINCOLN DEALER IN AUSTIN TEXAS DOES NOT HAVE A REPLACEMENT FOR THIS RECALLED ITEM. I CALLED IN MARCH AND AGAIN TODAY, AND REPLACEMENT PARTS ARE NOT AVAILABLE. THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED BEFORE A POTENTIAL AIRBAG DEPLOYMENT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039343October 24, 2017
AIR BAGS
TAKATA RECALL....IT HAS BEEN ALMOST A YEAR NOW AND NO RESOLUTION?...I'M .DRIVING IN AN MKZ PORTABLE LAND MINE AND LINCOLN DOES NOT SEEM TO CARE ABOUT MY FAMILY'S SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035600October 23, 2017
AIR BAGS
TAKATA RECALL. I HAVE SPOKEN WITH (SHAY) IN THE SERVICE DEPARTMENT AT NORTH PARK LINCOLN DEALER SAN ANTONIO TEXAS (210-341-8841) WHERE I HAD PURCHASED MY VEHICLE 2012. SHE ADVISED ME THEY HAVE NOT RECEIVED AIRBAGS FOR 2 YEARS NOW AND CANNOT REPLACE MY AIRBAG THAT IS UNDER RECALL BASED ON MY VIN. ALSO, ADVISED ME THAT THEY DO NOT HAVE ANY INFORMATION AS TO A DATE WHEN I WOULD BE ABLE TO GET THE AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035614October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK LINCOLN (9207 SAN PEDRO AVENUE, SAN ANTONIO, TX 78216; 210-341-8841) WHO STATED THAT THEY RECEIVED REPAIR PARTS OR INFORMATION REGARDING THE REPAIR FROM THE MANUFACTURER IN THE LAST TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035863October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035318October 20, 2017
AIR BAGS
TAMARA RECALL, AIRBAG HAS NOT BEEN REPLACED YET FROM JANUARY 10, 2017 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035200October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ALEX KARRAS LINCOLN, 6760 14TH STREET W, BRANDENTON, FL 34207) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035171October 20, 2017
AIR BAGS
I HAVE BEEN WAITING FOR A YEAR. I CALLED THE FORD DEALER IN WESLEY CHAPEL-FL.33453. I HAVE ALSO CALLED THE PEOPLE IN HIGHER-UP . LGM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034412October 18, 2017
AIR BAGS
NOTIFICATION RECEIVED MARCH, 2017 ABOUT RECALL. NO FOLLOW-UP INFORMATION RECEIVED FROM ANY DEALER AS TO ABILITY TO REPAIR, TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033184October 13, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE SUNROOF ON MY CAR RANDOMLY EXPLODED WHILE DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031665October 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030949September 28, 2017
AIR BAGS
LETTER FROM CONGRESSMAN HICE ON BEHALF OF CONSTITUENT RE VEHICLE UNSAFE TO DRIVE DUE TO THE SAFETY RECALL NOTICE ON PASSENGER AIRBAG 2012 MKZ. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEED A REASONABLE AMOUNT OF TIME. UPDATED 09/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023382September 13, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
UNABLE TO SECURE VEHICLE. FRONT DRIVER SIDE DOOR WILL NOT LOCK/UNLOCK BY USING ANY ELECTRIC METHOD OR BY USING KEY MECHANICALLY IN EXTERIOR DOOR LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019443August 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I HAVE BEEN INFORMED THAT THE ENTIRE STEERING ASSEMBLY AND THE ELECTRONIC STEERING MUST BE REPLACED DUE TO A FAILURE OF THE STEERING MOTOR SENSOR. THIS REPAIR IS ESTIMATED TO COST $2100. OTHER 2012 LINCOLN MKZ HYBRIDS WERE RECALLED FOR THIS SAME FAULT, NHTSA ID 15V340000, BUT MY CAR DOES NOT SEEM TO BE COVERED. IT SEEMS TO ME THAT MY CAR HAS THE SAME PROBLEM AND WHATEVER CORRECTION OR RUNNING CHANGE THEY MADE TO THE PRODUCTION LINE DID NOT ADEQUATELY FIX THE ISSUE. I WAS DRIVING THE CAR WHEN A WARNING LIGHT (YELLOW WRENCH) CAME ON. I STOPPED THE CAR, CHECKED THE MANUAL AND COULD FIND NO REFERENCE TO THIS WARNING LIGHT. IT DID NOT REAPPEAR WHEN I RESTARTED THE CAR AND NEVER CAME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018976August 22, 2017
EXTERIOR LIGHTING
DRIVERS SIDE REAR BRAKE LIGHT MALFUNCTION. LIGHTS ARE LED CONSTRUCTION CONTAINING 3 ELEMENTS. 2 ELEMENTS HAVE FAILED. THIS REPAIR COSTS$400.00 BECAUSE THE LED'S CANNOT BE REPAIRED. LINCOLN HAS EXTENDED COVERAGE ON 2010 AND 2011 MERCURY MILAN AND LINCOLN MKZ MODELS . THIS IS CALLED 14M03 TAIL LAMP ASSEMBLY EXTENDED COVERAGE. THEY HAVE EXTENDED COVERAGE ON THESE MODELS TO 10 YEARS OR 150,000 MILES. I BELIEVE THE 2012 MODELS SUCH AS MY CURRENT CAR SHOULD ALSO HAVE BEEN COVERED BECAUSE THE 2011 AND 2012 MKZ IS SO SIMILAR. FURTHER LOSS OF BRAKE LIGHTS IS A SERIOUS SAFETY ISSUE ESPECIALLY BECAUSE OF THE EXTREME EXPENSE THAT IS INVOLVED IN REPLACING TWO TAIL LIGHT ASSEMBLIES AND A CENTER LIGHT ASSEMBLY WERE ALL THREE TO FAIL. I BELIEVE USE OF LED LIGHTING SHOULD BE WARRANTIED FOR THE PROJECTED LIFE OF THE CAR DUE TO COST. MY VEHICLE WAS NOT DAMAGED. THE LIGHT SIMPLY FAILED DUE TO MANUFACTURING OF DESIGN ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015437August 15, 2017
UNKNOWN OR OTHER
SEVERAL MONTHS AGO DRIVER SIDE DOOR HANDLE QUIT WORKING ON BOTH OF OUR CARS LESS THAN A MONTH APART(LINCOLN MKX 2012 ) - HAD TO OPEN DOOR FROM OUTSIDE, BOTH HAVE BEEN FIXED. ON MALE'S CAR - NOW PASSENGER SIDE FRONT DOOR HANDLE WILL NOT RETURN TO PROPER POSITION AND DOOR WILL NOT LOCK. EVEN WITH OTHER DOORS LOCKED, PASSENGER SIDE FRONT DOOR CAN BE OPENED FROM OUTSIDE. THIS WAS DISCOVERED WHEN PARKING CAR AND TRYING TO LOCK DOORS. SINCE DOOR CAN BE OPENED FROM OUTSIDE WHILE APPARENTLY IN LOCKED POSITION, THIS CREATES A SAFETY PROBLEM FOR THE WELFARE OF OCCUPANTS. (NOW WONDER HOW SOON BEFORE THIS HAPPENS TO OTHER DOORS ON CAR AND TO DOORS ON WIFE'S CAR.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014614August 11, 2017
STRUCTURE:BODY
DRIVER'S SIDE DOOR LATCH IS FAILED, IDENTICAL TO THE ACTIVE 2013-2014 MODEL YEARS FAILURE. DOOR WILL NOT SHUT PROPERLY, CANNOT BE LOCKED, AND OCCASIONALLY REQUIRES OUTSIDE ASSISTANCE TO OPEN THE DOOR. DOOR HANDLE WILL NOT RETRACT FULLY, AND LOCKING MECHANISM IS FAILED. OPENING THE DOOR WHILE LOCKED IS POSSIBLE. I SUSPECT IT WOULD FAIL IN A CRASH, SINCE THE LOCKING BAR IS OBVIOUSLY NOT ENGAGED. FORD DECLAIMS ANY RESPONSIBILITY FOR THIS ITEM. MATCHING RECALL NUMBER IS 15S16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013750August 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY LINCOLN MAZDA OF SAVANNAH, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ UPDATED 10/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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