Lincoln MKZ Complaints (2013)

122 consumer complaints on file.

#10672144January 13, 2015
TIRES, WHEELS
I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662256December 4, 2014
POWER TRAIN
CAR JUST ONE YEAR OLD AND TRANSMISSION NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643296October 8, 2014
STRUCTURE:BODY, WHEELS, POWER TRAIN
THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638816September 24, 2014
LATCHES/LOCKS/LINKAGES
A FEW WEEKS AGO THE RIGHT REAR DOOR LATCH FAILED AND HAD TO BE REPLACED (THE DOOR WOULD NOT STAY SHUT, WHILE PARKED OR DURING VEHICLE OPERATION). TODAY THE FRONT RIGHT (PASSENGER SIDE) DOOR LATCH ALSO FAILED. SAME EXACT ISSUE. THIS IS EXTREMELY DANGEROUS AS SOMEONE COULD FALL OUT OF THE CAR DURING OPERATION. ***NOTE: WE ALSO HAD THIS EXACT ISSUE ON A FORD FIESTA OWNED BY ANOTHER FAMILY MEMBER, I'M GUESSING IT THE PART IS THE SAME PART OR HAS THE SAME MANUFACTURER*** EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627721August 23, 2014
SEAT BELTS
FRONT PASSENGER SEAT BELT WARNING DOES NOT DOES NOT LIGHT UP OR BEEP FOR AROUND 4 BLOCKS OF TRAVEL. IF MOST ACCIDENTS HAPPEN CLOSE TO HOME THIS COULD BE SERIOUS OR EVEN FATAL. THE DEALER SAYS IT IS THIS WAY WITH ALL THE OTHER MODELS HE COMPARED MINE TO. THIS DOES NOT MAKE A SAFE SITUATION. THE DRIVER'S WARNING WORKS RIGHT AFTER MOTION BEGINS. THE PASSENGER'S BELT WARNING SHOULD WORK THE SAME WAY. THE OWNERS MANUAL STATES IT WILL LIGHT AND BEEP IF NOT CONNECTED AND THE SEAT IS OCCUPIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620803August 8, 2014
ELECTRICAL SYSTEM
TL-THE OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE COLLISION WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.LB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615982July 24, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
WHILE TRAVELING AT ABOUT 35 MPH WITH NO VEHICLES IN FRONT OF ME ALL OF A SUDDEN THE COLLISION WARNING SYSTEM ACTIVATES. THIS FIRST STARTED 9/10/2013 AND CONTINUES TO BE A FALSE WARNING FROM TIME TO TIME UP THROUGH 7/23/2014, MILEAGE NOW 15125. GOING BACK TO DEALER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614566July 18, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
WHEN DRIVING THE CAR IT WILL SHIFT FROM DRIVE TO S1, S2, S3, S4, IT WILL DECREASE IN SPEED, LIKE A HESITATION AND SLOWING DOWN. I AM AFRAID IF THIS CONSTANTLY HAPPENS SOME ONE WILL HIT ME IN THE REAR., CAUSING A SERIOUS ACCIDENT. WE HAVE TAKEN THIS CAR IN TWICE FOR REPAIRS, STILL ISN'T FIXED. FIRST, OH ITS NEED TO BE PUT ON THE COMPUTER AND RECALIBRATED. SECOND, AFTER TEST DRIVING THE DEALERSHIP SERVICE DEPARTMENT COULDN'T ASSESS THE CAUSE AND IT DIDN'T OCCUR WHILE THEY DID A TEST DRIVE. THIS IS A SERIOUS DEFECT AND DANGER TO ME, MY FAMILY AND OTHERS ON THE HIGHWAY. IT NEEDS TO BE INVESTIGATED AND REPAIRED.THIS IS STILL OCCURRING WHILE DRIVING DAILY. SERIOUSLY THINKING ABOUT RETURNING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609680July 10, 2014
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY HUSBAND WAS EXITING THE PASSENGER SIDE WITH THE DOOR OPEN AND HAD HIS RIGHT HAND ON THE DOOR FRAME, FINGERS ON THE EDGE OF THE ROOF. I HAD JUST SHUT THE CAR OFF AND PUSHED THE BUTTON TO CLOSE THE LARGE PANORAMA SUNROOF. THE SUNROOF IS ABOVE THE CAR AND OVER THE BACK WINDOW WHEN IT'S OPEN, SO IT WAS COMING FORWARD AND DOWN AND CLOSED ON TOP OF HIS FINGERS. HE WAS SCREAMING IN PAIN AND I HAD TO FIGURE OUT WHAT WAS WRONG, AND QUICKLY PUSH THE BUTTON TO GET THE SUNROOF BACK OPEN AND FREE HIS FINGERS. HIS FINGERS ARE SEVERELY BRUISED TODAY. IT SEEMS LIKE THERE SHOULD BE A SAFETY MECHANISM WHERE IF THE ROOF IS CLOSING ON SOMETHING IT REVERSES ITSELF. IF THAT HAD BEEN A CHILD'S FINGERS, I THINK IT'S LIKELY THEY COULD HAVE BEEN SEVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606534June 27, 2014
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT THE VEHICLE HAD CAUGHT ON FIRE FROM UNDERNEATH. THE CONTACT ATTEMPTED TO SHUT OFF THE VEHICLE BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A PARK. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FIRE TWICE BECAUSE ONCE IT WAS LOADED ON THE TOW TRUCK THE FIRE STARTED AGAIN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 350.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10605478June 24, 2014
STEERING
FOLLOWING DRIVING THROUGH A PUDDLE, NOT AN OVERLY DEEP PUDDLE, PERHAPS 3-4 INCHES, THE POWER ASSIST MALFUNCTION MESSAGE APPEARED AND THE POWER STEERING TURNED OFF. AFTER ALLOWING THE CAR TO DRY, THE FAILURE CLEARED FOR A SHORT TIME BUT COMES BACK ON WITHIN 5 MILES OF DRIVING. TAKING CAR TO DEALER FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596288June 5, 2014
STEERING
INCIDENT OCCURRED AFTER TURNING RIGHT FROM A FULL STOP AT A STOP LIGHT ONTO CURVY ROAD WITH MODERATE DOWNHILL SLOPE AND CONSTRUCTION BARRICADES ON THE PASSENGER SIDE. TRAFFIC WAS APPROACHING IN OPPOSITE LANE. ROAD WAS CURVING TO THE RIGHT. FRONT COLLISION AVOIDANCE AUDIBLE ALARM AND FLASHING RED LIGHT ACTIVATED. AT THE SAME TIME, ANOTHER ALARM SOUNDED AND A WARNING SCREEN CAME THE DASHBOARD INDICATING THAT THERE WAS A MALFUNCTION IN THE POWER ASSIST STEERING. THE STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN, AND THE CAR BEGAN TO VEER INTO ONCOMING TRAFFIC. ONLY WITH GREAT EFFORT WAS I ABLE TO PULL THE CAR TO THE RIGHT AND BACK INTO MY OWN LANE TO AVOID A HEAD ON COLLISION. CAR IS NOT DRIVABLE AND IS BEING TOWED THIS MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596460June 5, 2014
POWER TRAIN
THE WRENCH ICON APPEARED ON THE STEERING WHEEL DASHBOARD, PROMPTING TO CHECK OWNERS' MANUAL. WHEN YOU LOOK UP THE INCIDENT IT READS POWERTRAIN FAULT OR AN AWD FAULT HAS BEEN DETECTED. CONTACT DEALERSHIP AS SOON AS POSSIBLE. OTHER PAST RECALLS HAVE MENTIONED THIS TO BE A TRANSMISSION RANGE SENSOR ISSUE. AN ISSUE THAT CAN RESULT IN A SHIFT OUT OF PARK--USING THE PUSHBUTTONS ON THE DASHBOARD THAT THE MKZ SUBSTITUTES FOR A TRADITIONAL SHIFT LEVER--WITHOUT THE DRIVER FIRST HAVING TO PRESS THE BRAKE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583094April 16, 2014
WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE, EQUIPMENT
WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579667April 14, 2014
POWER TRAIN, ELECTRICAL SYSTEM
CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578677April 9, 2014
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE LOCKED OUT OF ABILITY TO SHIFT FROM PARK TO REVERSE. THE CAR NEEDED TO BE RESTARTED SEVERAL TIMES OVER 20 MINUTES IN ORDER TO SHIFT INTO REVERSE. CAUSED OBSTACLE TO TRAFFIC. BLIND CROSS TRAFFIC ALERT AND FORWARD COLLISION WARNING ALARM IS ACTIVATED WITHOUT PROPER STIMULUS, SLOWING THE VEHICLE AUTOMATICALLY WHEN THERE IS NO THREAT OF COLLISION. THIS ALMOST CAUSED THREE SEPARATE ACCIDENTS. LINCOLN SERVICE SUGGESTED DISABLING THIS SAFETY FEATURE. NOTE THAT THE FORWARD COLLISION WARNING DOES NOT MEET NHTSA STANDARD ACCORDING TO JD POWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574988March 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT RENTED A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, HIS HAND ERRONEOUSLY BRUSHED AGAINST THE PUSH-TO-START BUTTON. AS A RESULT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ONCE IT WAS SECURED IN PARK. THE RENTAL COMPANY WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT ADVISED IF THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,865. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572944March 17, 2014
POWER TRAIN
THE CAR SHIFTS FROM DRIVE TO NEUTRAL WHEN DRIVING. THE CAR SHIFTS FROM DRIVE TO LOW WHILE DRIVING. THE CAR SHIFTS FROM REVERSE TO PARK WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES A FEW TIME IT ALMOST RESULTED IN A ACCIDENT. I FINALLY TOOK IT TO A DEALERSHIP FOR REPAIRS AND WILL WAIT AND SEE IF IT CONTINUES TO HAPPEN. THIS IS A SITUATION THAT COULD AND WILL LIKELY RESULT IN A DEATH IF THIS CONTINUES TO HAPPEN. THE DEALERSHIP DID NOT SEEM SURPRISE ABOUT WHAT WAS HAPPENING. THERE IS A RECALL ABOUT THE REPAIR BUT I WAS NEVER NOTIFIED OF THE RECALL. MY CAR DID NOT ACCEPT THE REPAIR AS THERE WERE MORE COMPUTER ISSUES GOING ON THEN A SIMPLY FIX TO THE SHIFT MODULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543482September 13, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE STOP SAFELY NOW WARNING MESSAGE ILLUMINATED AND A GASOLINE ODOR WAS NOTICED. UPON INSPECTION, IT WAS FOUND THAT FUEL WAS LEAKING AT AN ALARMING RATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL LINE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542314September 6, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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