Lincoln MKZ Complaints (2010)

170 consumer complaints on file.

#11092708May 9, 2018
AIR BAGS
I HAVE BEEN TRYING FOR YEARS TO GET A REPLACEMENT AIRBAG DUE TO RECALL FROM COMMERCIAL FORD IN ARANSAS PASS, TX WHO SERVICES MY CAR. THEY SAY THEY NEVER RECEIVED ANY AIRBAGS. MY RECALL STATES THAT NO ONE SHOULD SIT IN MY PASSENGER SEAT YET I CANNOT GET THE AIRBAG REPLACED. WHAT IS MY NEXT STEP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091343May 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE MANUFACTURER HAD NOT REPAIRED THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088851April 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TED RUSSELL FORD LINCOLN, 9925 PARKSIDE DR., KNOXVILLE, TN 37922) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE TAKATA BANKRUPTCY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080179March 19, 2018
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY VEHICLE ON A HIGHWAY WHEN THE CAR STALLED OUT. I TRIED REPEATEDLY TO RE-START BUT IT KEPT STALLING. THE CAR WAS TOWED TO A LINCOLN DEALERSHIP NEAR MY HOME AND IT WAS DETERMINED THAT THE THROTTLE BODY AND PCM HAD TO BE REPLACED WHICH COST ME $2128. AT THE TIME OF THE INCIDENT, MY CAR HAD 91,860 MILES. I NOTICED ON THE LINCOLN CHAT SIGHT THAT OTHER OWNERS COMPLAINED ABOUT THE SAME PROBLEM. I WAS SURPRISED TO LEARN THAT THIS EXTREMELY DANGEROUS DEFECT WAS NOT UNDER RECALL. HOPING THAT THE NTSB WOULD FURTHER INVESTIGATE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078979March 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STREITER MOTOR CO IN DAVENPORT, IOWA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078729March 12, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE CONTACT SPOKE WITH FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, AZ 85210, 480-719-3090) SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076768March 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FINDLAY LINCOLN, 310 N. GIBSON RD, HENDERSON, NV 89014) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076532March 6, 2018
AIR BAGS
TAKATA RECALL WE PURCHASED A 2010 LINCOLN MKZ FROM A LINCOLN DEALERSHIP NOW OWNED BY "FORD GALAXY" IN HOUSTON, TX AND HAVE OWNED THE VEHICLE FOR 8 YEARS. IN JULY 2016 WE RECEIVED "SAFETY RECALL NOTICE 16S26" INDICATING PASSENGER AIRBAG INFLATOR SHOULD BE REPLACED AND THAT IF A CRASH NECESSITATING AIRBAG DEPLOYMENT MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. SINCE JULY 2016 WE HAVE ON NUMEROUS OCCASIONS REQUESTED THE AIRBAG INFLATOR BE REPLACED. THE LINCOLN MOTOR COMPANY'S RESPONSE HAS BEEN "WE DO NOT HAVE THE REPLACEMENT PARTS." IN DECEMBER 2017 WE RECEIVED A SECOND RECALL NOTICE THAT STATED WE SHOULD "NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". FOR 8 YEARS WE HAVE BEEN DRIVING A TICKING TIME BOMB. IT FEELS LIKE A PAGE OUT OF THE OLD FORD PINTO PLAYBOOK. THE LINCOLN SERVICE MANAGER AT GALAXY FORD TOLD US THIS MORNING THAT THEY STILL DO NOT HAVE REPLACEMENT INFLATORS. FROM AN OWNER'S PERSPECTIVE, IT IS UNIMAGINABLE THAT LMC CANNOT FIND REPLACEMENTS FOR THE DEFECTIVE PARTS IN LESS THAN 2 YEARS! IS THERE ANYTHING YOU CAN DO TO HELP RESOLVE THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074209February 21, 2018
AIR BAGS
TAKATA RECALL . I HAVE BEEN WAITING TWO YEARS NOW AND STILL HAVE NOT GOTTEN ANY REMEDY FOR THE RECALL ON MY VEHICLES AIR BAG .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067041February 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AL PACKER FORD LINCOLN, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066230February 1, 2018
AIR BAGS
2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SEAT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUT OF TIME COMPLETING THE RECALL REPAIR. DUE TO A BACK INJURY THE CONSUMER CANNOT SIT IN THE BACK AS DIRECTED BY THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065861January 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN IN POMPANO BEACH, FLORIDA 33064 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062382January 12, 2018
AIR BAGS
TAKATA RECALL: MY COMPLAINT IS THAT TAKATA AND FORD/LINCOLN ARE NOT TAKING THE RECALL SERIOUSLY. THIS RECALL IS ALMOST 3 YEARS OLD AND I HAVE RECEIVED 2 OR 3 NOTICES THAT BASICALLY SAY "WE'RE WORKING ON IT" OR NOTICES THAT TALK ABOUT THE BANKRUPTCY FILING OF TAKATA. WHY ARE TAKATA AND FORD/LINCOLN NOT BEING HELD RESPONSIBLE FOR THIS SLOW PROCESS? SIGNIFICANT SAFETY ISSUES WITH A NON-URGENT RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061401January 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASTRO LINCOLN, 6350 PENSACOLA BLVD, PENSACOLA, FL 32505) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056773December 27, 2017
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055744December 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY FORD, 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053973December 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR FORD STONE MOUNTAIN LLC, 3800 HIGHWAY 78 W, SNELLVILLE, GA 38039) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053427December 8, 2017
SEATS
HEATED SEATS FAILED IN USE...PRECEDED BY A BURNING SMELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053528December 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JAMES HODGE FORD LINCOLN INC, 1200 N MAIN ST, MUSKOGEE, OK 74401 (918) 608-8713) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL THE SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051215November 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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