Lincoln MKZ Complaints (2009)

114 consumer complaints on file.

#11035234October 20, 2017
AIR BAGS
TAKATA RECALL DEALER TELLS ME THEY STILL DO NOT HAVE PARTS. I WISH TO JOIN CLASS ACTION LAW SUIT BEFORE THE DATE TO FILE RUNS OUT DUE TO LACK OF PARTS ON DEC 27TH 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035315October 20, 2017
AIR BAGS
"TAKATA RECALL" RECEIVED RECALL FOR PASSENGER AIRBAG IN MARCH,2017. I HAVE BEEN TOLD BY DEALERSHIP THAT THE PART IS NOT AVAILABLE NOW AND THEY CANNOT GIVE A TIME WHEN IT WILL BE AVAILABLE. TAKATA HAS NOW FILED BANKRUPTCY. MY COMPLAINT IS THAT I DID NOT BUY THE CAR FROM TAKATA, I BOUGHT IT FROM A LINCOLN DEALERSHIP. I DON'T UNDERSTAND WHY LINCOLN CAN'T GET ANOTHER AIRBAG FOR REPLACEMENT. IT IS NOW OCTOBER 20,2017. THEY HAVE HAD ENOUGH TIME FOR THIS RECALL. I AM FEARFUL OF A PASSENGER RIDING IN THE CAR IF THE DEFECTIVE AIRBAG SHOULD ERUPT AND KILL OR INJURE SOMEONE. I CAN'T SELL THE CAR. WHO'S GOING TO BUY A CAR WITH A RECALL FOR A TAKATA AIRBAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034657October 19, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 IN JULY 2016. SINCE I HAVEN'T RECEIVED NOTICE THAT SAID REPAIRS COULD BE DONE, I CALLED MY LOCAL DEALERSHIP SERVICE DEPARTMENT. THEY STATED THEY HAVE NOT YET RECEIVED PARTS FOR REPAIRS. THIS HAS BEEN 15 MONTHS. I DON'T CONSIDER THIS TO BE TIMELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021866September 6, 2017
AIR BAGS
AIRBAGS RECALLS NOT FIX YET, I NEED TO KNOW WHO IS RESPONSIBLE TO SOLVE THIS ISSUE. PASSENGER FRONTAL AIRBAG INFLATOR. PLS NOTE NOTHING HAPPEN. I JUST NEED RECALL FIX BEFORE SOMETHING PREVENT IT CATASTROPHIC HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018685August 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALM NOW GETTLE LINCOLN LOCATED IN PUNTA GORDA, FL WHO STATED THAT ANOTHER NOTICE WOULD BE SENT WHEN THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015012August 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PARKWAY LINCOLN FORD DEALER LOCATED IN WINSTON-SALEM, NC WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013994August 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER, HAWK FORD LOCATED IN OAK LAWN, ILLINOIS, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012601August 3, 2017
AIR BAGS
TAKATA RECALL PURCHASED A CAR WITH OPEN RECALL LIVING IN A HOT HUMID AREA HOUSTON KNOWING THIS SHOULD BE REPLACED AND THINKING IT COULD BE DONE AFTER PURCHASE ONLY TO FIND OUT FORD HAS MADE ZERO EFFORT TO REPLACE THIS VERSION IN OVER A YEAR WITH NO DATE OF FUTURE REPAIR DEALERSHIP WILL NOT REPAIR IT FOR LACK OF PARTS ON THE GARBAGE BAG OF DEATH MAYBE A LITTLE MORE EFFORT NEEDS TO MADE IN GETTING THE PROPER REPAIRS DONE OR THE SAFETY HAZARD MITIGATED IN THE TIME IT TAKES TO REPAIR SAID GARBAGE BAG OF DEATH A HIGHER LIABILITY RISK FOR THE COMPANY SHOULD ALSO BE APPLIED TO ANYONE INJURED WHILE WAITING FOR THE CLAYMORE TO BE REPLACED WITH AN AIRBAG WITH A MINIMUM OF ONE MILLION INJURY TO TEN MILLION DEATH PER OCCUPANT POLICY GUARANTEED BY EACH AUTOMAKER UNTIL IT MAKES THE VEHICLE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006791July 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PINES LINCOLN DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990809May 21, 2017
WHEELS
DUE TO POOR WHEEL CONSTRUCTION, THE CHROME PLATING ON THE LINCOLN OEM WHEELS FLAKES OFF RESULTING IN A FAILURE OF THE TIRE TO SEAL PROPERLY AGAINST THE WHEEL. THIS FAILURE TO SEAL AGAINST THE WHEEL CAUSES A PROGRESSIVELY WORSE AIR LEAK ON EVERY WHEEL. IF AN OWNER OF THIS CAR IS NOT AWARE OR OBSERVANT OF THE CONSTANTLY DECLINING AIR PRESSURE, THEY COULD DRIVE ON DANGEROUSLY UNDER INFLATED TIRES, AND POTENTIALLY EXPERIENCE CATASTROPHIC TIRE FAILURE. IN PARTICULAR, THE WHEELS ON MY MKZ LEAK TO SUCH AN EXTENT THAT EVERY MORNING, I HAVE TO GO OUTSIDE AND PUMP THEM UP TO THE PROPER PSI. BUYING NEW LINCOLN WHEELS WOULD RESULT IN THE SAME PROBLEM AS THEY ARE ALL AFFECTED BY THE SAME MANUFACTURING DEFECT. MANY OWNERS HAVE RESULTED TO BUYING AFTERMARKET WHEELS, WHICH I SEE AS UNACCEPTABLE AS THE ORIGINAL WHEELS SHOULD FUNCTION PROPERLY AND REMAIN RELIABLE FOR THE LIFE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958856March 6, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL NOTICE LETTER FROM LINCOLN MOTOR COMPANY DATED JULY, 2016. THE LETTER STATED MY VEHICLE WAS IDENTIFIED IN THE TAKATA AIR BAG RECALL AND THAT WHEN PARTS ARE AVAILABLE I WILL BE NOTIFIED BY LETTER. IT HAS BEEN OVER 7 MONTHS AND STILL NO LETTER NOTIFYING OF PARTS AVAILABILITY OR FOR ME TO SCHEDULE A REPAIR. HOW MUCH LONGER BEFORE THE PARTS ARE AVAILABLE?? IT IS STRESSFUL WAITING FOR THIS REPAIR, ESPECIALLY WHEN I HAVE LOVED ONES RIDING WITH ME THAT CAN BE INJURED OR WORSE DUE TO FAULTY AIR-BAGS. A 7 MONTH WAIT IS A BIT RIDICULOUS. ALSO, I'VE INQUIRED WITH MY LOCAL LINCOLN DEALER AND HAVE BEEN INFORMED THE REPAIR WILL TAKE 4 HOURS. LINCOLN OR TAKATA SHOULD PROVIDE ME WITH A RENTAL WHILE MY VEHICLE IS BEING REPAIRED. I SHOULD NOT HAVE TO WAIT AT THE DEALER 4 HOURS WHILE THE VEHICLE IS REPAIRED DUE TO NO FAULT OF MY OWN. THANKS FOR READING. I LOOK FORWARD TO YOUR RESPONSE/UPDATE ON THIS RECALL. [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958944March 6, 2017
SERVICE BRAKES, ENGINE
UNINTENTIONAL ACCELERATION INCIDENT REPORT 2009 LINCOLN MKZ, VIN: [XXX] THE CAR WAS PURCHASED BY ITS PRESENT OWNER IN JUNE 2012 AFTER IT CAME OFF LEASE WITH 26334 MILES. SINCE THAT TIME, THE VEHICLE HAS BEEN WELL MAINTAINED BY LINCOLN AUTOMOTIVE DEALERSHIPS AND NOW HAS 85447 MILES ON IT. IT HAS HAD FOUR (4) INCIDENTS OF UNINTENDED ACCELERATION. SEE ATTACHED PDF FILE (MKZ JOINT REPORT [XXX]) FOR DETAILS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958971March 6, 2017
UNKNOWN OR OTHER
DOOR HANDLES (INSIDE) DYSFUNCTIONAL AFTER NORMAL USAGE. I HAVE REPLACED BOTH DRIVER AND PASSENGER DOOR HANDLES AFTER THEY BOTH QUIT OPENING THE DOORS. NOW BOTH DRIVER SIDE DOORS NEED REPLACED AGAIN. THIS PRESENTS DANGER IN THE EVENT OF NEEDING TO EXIT THE VEHICLE DUE TO ACCIDENT OR EMERGENCY. I CAN POTENTIALLY SEE RISK OF DEATH OF ME AND OR MY PASSENGERS DUE TO THIS FAULTY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954986February 16, 2017
ENGINE
WHILE DRIVING THROUGH AN INTERSECTION THE ENGINE STOPPED RUNNING. MY MECHANIC DIAGNOSED THE VEHICLE AS IT NEEDING A NEW COOLING FAN. THE ODD PART WAS MY ENGINE LIGHT NEVER CAME ON, THE COOL/HOT DISPLAY ON THE INSTRUMENT PANEL NEVER SHOWED IT WAS OVERHEATING. I'M CURRENTLY WAITING FOR THE PART TO ARRIVE TO THE MECHANICS SHOP. THE INCIDENT HAPPENED AT NIGHT IN THE MIDDLE OF AN INTERSECTION. THIS COULD HAVE RESULTED IN A MAJOR INJURY AT BEST, DEATH AT WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939993January 5, 2017
AIR BAGS
TAKATA RECALL: NEED REPLACEMENT ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933911December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 06/22/17*LJ UPDATED 09/01/17 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925195November 9, 2016
AIR BAGS
TAKATA RECALL. IN THE MONTH OF JULY 2016 I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY, DATED JULY 2016 STATING "WHEN PARTS BECOME AVAILABLE FOR SAFETY RECALL 16S26, THE LINCOLN MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED." TWO PHONE CALLS TO DEALER ON 8/8/16 REGARDING THIS MATTER HAVE NOT BEEN RETURNED AS OF 11/9/16. FOUR MONTHS SEEMS TO BE A LONG TIME TO GET THIS ISSUED CORRECTED AS IT PUTS MEMBERS OF MY FAMILY IN HARMS WAY ANYTIME I DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT. HOW LONG IS THIS EXPECTED TO TAKE FOR PARTS TO BE AVAILABLE AND THEN HOW LONG WILL IT TAKE FOR THE DEALER TO HANDLE THE REPLACEMENT? FOUR MONTHS OF A KNOWN SAFETY HAZARD NOT BEING FIXED IS TOO LONG IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915635October 12, 2016
UNKNOWN OR OTHER
THE DOOR HANDLE ON THE DRIVER SIDE DOOR BROKE, WHICH WOULD NOT ALLOW THE LOCKING MECHANISM TO WORK.. UNABLE TO LOCK THE CAR DOOR EITHER MANUALLY OR BY USING THE REMOTE FOB. WAS ABLE TO OPEN & CLOSE THE DOOR, JUST COULD NOT LOCK IT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY. I UNDERSTAND THIS SAME PROBLEM EXISTS ON THE FORD FUSION. WE HAD THE PART REPLACED TODAY AT THE COST OF $113.01.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882944July 6, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851337March 24, 2016
POWER TRAIN
THE AWD PTU UNIT NEEDED TO BE REPLACED ON MY CAR TWICE IN UNDER 85,000 MILES AND JUST OVER 6 YEARS. THE FIRST TIME WAS AT APPROXIMATELY 51,000 MILES AND THE SECOND TIME WAS JUST AROUND 85,000 MILES. BOTH TIMES, I NOTICED A DARK OIL SPOT ON MY CEMENT DRIVEWAY. THE SECOND TIME, I INITIALLY THOUGHT IT WAS AN OIL LEAK, SINCE I HAD JUST HAD AN OIL CHANGE AND DIDN'T MAKE AN APPOINTMENT RIGHT AWAY BUT THEN REALIZED IT WAS TOO DARK FOR OIL AND WAS ACTUALLY THE PTU UNIT AGAIN. WHAT WOULD HAVE HAPPENED IF I DIDN'T NOTICE THE LEAKING GEAR OIL AND THE UNIT SEIZED WHILE I WAS DRIVING ON THE HIGHWAY? I WOULD HAVE LOST CONTROL OF THE CAR. WHAT KIND OF SERIOUS DAMAGE WOULD THAT HAVE DONE TO THE CAR? TO ME AND OTHERS ON THE ROAD? IT'S A POTENTIAL ROAD HAZARD. WHAT DAMAGE HAS IT ALREADY DONE TO THE TRANSMISSION THAT I HAVE TO WORRY ABOUT IN THE FUTURE? IT SEEMS TO BE A DESIGN FLAW IN THE CAR. IT IS SPECULATED THAT THE CAUSE OF THE REPEATED FAILURES IS DUE TO A TOO SMALL OIL WELL (UNDER A PINT) OR THAT IT'S PLACED TOO CLOSE TO THE CATALYTIC CONVERTER THAT DESTROYS THE SEAL, WHICH THEN REQUIRES THE ENTIRE UNIT BE REPLACED AT A SIGNIFICANT COST. SINCE THIS HAS HAPPENED TWICE IN 85,000 MILES, I AM CONCERNED IT WILL HAPPEN AGAIN. IN ADDITION, FORD HASN'T PROVIDED A FIX TO THIS PROBLEM. I HAVE CONTACTED FORD MULTIPLE TIMES ABOUT THEM PROVIDING A FIX OR TO AT LEAST LOOK INTO IT AND THEY'VE TOLD ME THEY HAVEN'T RECEIVED MANY COMPLAINTS ABOUT IT. I FIND THAT HARD TO BELIEVE BECAUSE IF YOU SEARCH ON-LINE, THE PTU FAILING SEEMS TO BE A COMMON PROBLEM WITH FORD AND LINCOLN AWD CARS. MANY CARS HAVE NEEDED TO HAVE IT REPLACED MORE THAN ONCE - ONE UP TO 5 TIMES. THANK YOU FOR YOUR REVIEW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKZ