Lincoln MKZ Complaints (2015)

97 consumer complaints on file.

#11518345April 21, 2023
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
The contact owns a 2015 Lincoln MKZ. The contract stated that on several occasions, while the brake pedal was depressed, the brake pedal remained on the floorboard. The brake pedal was pumped while coming to a stop. Additionally, while driving at various speeds, the brake pedal was depressed, and the vehicle started jerking. The contact stated that there was an abnormal fuel odor detected. The vehicle was not diagnosed or repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501820January 14, 2023
SERVICE BRAKES
brake line is leaking, brakes became almost completely unresponsive while driving and was nearly in a serious accident because of it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496150December 5, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Lincoln MKZ. The contact stated while stopped at a traffic signal with her foot on the brake pedal, the vehicle suddenly accelerated to approximately 10 MPH and crashed into the rear of the vehicle in front of her. The contact's vehicle crashed two times into the rear of the other vehicle. The contact said she was able to place the vehicle in park (P) and turned it off. The contact stated no warning light was illuminated. The contact stated that the front bumper had nearly detached, the front grill was fractured, and the headlights were not broken. The vehicle the contact crashed into had dents and scratches on the rear bumper, all rear lights were intact. The contact stated that both vehicles were drivable and drove away from the scene of the crash. The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11491274October 28, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Lincoln MKZ. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed and went to the floorboard. The brake fluid light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490657October 24, 2022
SEAT BELTS
The contact owns a 2015 Lincoln MKZ. The contact stated that the rear passenger’s side seat belt failed to unlatch from the buckle. The contact stated that he cut the seat belt with a pair of scissors he had nearby to release his son. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger’s side seat belt to be replaced. The vehicle was not repaired because the parts were on back order. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489594October 17, 2022
ELECTRICAL SYSTEM
The contact owns a 2015 Lincoln MKZ. The contact stated that over the past year, she had replaced the battery on three separate occasions. The contact stated that on each occurrence, the vehicle failed to start up after multiple attempts and the vehicle had to be jumpstarted. The vehicle was started and driven to the dealer for the battery to be replaced. Recently, the contact was informed that the SSM rear gate trunk module may intermittently remain operational causing battery drainage. The dealer repaired the failure but could not guarantee that the repair would fix the vehicle. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was repaired. The failure mileage was 29,236.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470558June 22, 2022
SERVICE BRAKES
Driver side brake line ruptured for the second time.Almost got into an accident.Had to run off the road to keep from hitting another vehicle. This is a very serious situation.Needs to be a recall on this brake line.I see other MKZ owners having same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461217April 18, 2022
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
While driving, the right front brake hose ruptured, releasing a large amount of brake fluid, dropping the brake pedal to the floor and causing a sudden loss of braking power. I have the faulty hose in my possession. I was not able to brake while driving out of the mountains in Tennessee. My wife and I consider ourselves lucky to be alive. Had it happened minutes earlier, we would not be here to tell you about it or to show you the faulty part. The faulty hose was inspected and replaced by an auto mechanic. I advised our local Lincoln dealer/service and I also spoke to the Lincoln Concierge service about what should be considered an ongoing safety hazard. I am hoping to show it to you and anyone else that may be familiar with an identical issue regarding the Ford Edge/MKX version of the same brake hoses. There was no warning at all prior to the sudden loss of brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461098April 18, 2022
SERVICE BRAKES
2105 LINCOLN MKZ. CONSUMER WRITES REGARDING BRAKE PEDAL STOP BUMPER SAFETY RECALL. CONSUMER IS REQUESTING TO BE REINBURSED FOR PAYING FOR - RECALL RELATED REPAIR. TS THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL NOTICE, THE VEHICLE EXPERIENCED BRAKE PEDAL STOP BUMPER FAILURE. THE CONSUMER STATED THE VEHICLE WOULD NOT PICK UP SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE BRAKE LIGHTS WOULD REMAIN ON. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS MADE IN RELATION TO THE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455668March 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact's wife owns a 2015 Lincoln MKZ Hybrid. The contact received a notification for NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. VIN tool showed no open recall on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453809February 24, 2022
UNKNOWN OR OTHER
Driving on the highway with the cruise control on and the vehicle will slam the brakes on for no reason. Usually coming up on an overpass or a shadow in the road. Have to hit the gas pedal to disengage/override the system. Have taken the vehicle to the dealership to has checked out. Nothing was found wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450289February 3, 2022
SUSPENSION
Right rear shock assembly failed. Car has less than 45,000 miles. Ford claims they are not shipping this part.poor build quality. Afraid to drive the car very far. Poor response from Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448102January 19, 2022
WHEELS
Lincoln dealer advised during an unrelated servicing of my 2015 MKZ that the lug nuts were swollen and presented a danger and major problem with the definite hazard of not bring able to remove a flat tire on the roadside with the standard tire wrench. I see that my situation is not unique and repeated many times over based on reported cases. I believe that a Ford/Lincoln recall is the proper outcome to reimburse yhose already impacted and s replacement for those owners unknowing of the dangers involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437693October 21, 2021
UNKNOWN OR OTHER
Vehicle has turned of twice while driving. Had to coast to the side of the road. Very dangerous situation. No warning lights illuminated. Vehicle has an appt on Nov 1, 2021 for further inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394253February 2, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER CHARGING THE BATTERY AND STARTING THE VEHICLE, THE VEHICLE DROVE ROUGH AND WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FUTURE FORD LINCOLN OF CONCORD LOCATED AT 2285 DIAMOND BLVD, CONCORD, CA 94520 WHO DIAGNOSED THAT THE ELECTRICAL HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384563December 22, 2020
STRUCTURE:BODY, WHEELS
ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384297December 20, 2020
STRUCTURE:BODY
THE FUEL DOOR LATCH GETS LOOSE AND OPENS BY ITSELF. IT BECOMES A SAFETY CONCERN ESPECIALLY ON A HIGHWAY THE FUEL DOOR MIGHT COME OFF. WHEN REVIEWING THIS PROBLEM WE FOUND MANY FORD VEHICLES HAS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375042November 17, 2020
ENGINE
MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR LIGHT CAME ON, ONLY STATING IT WAS DUE TO THE CATALYTIC CONVERTER. I HAD TO CALL THEM TWICE TO EVEN GET AN UPDATE ON MY VEHICLE AS NO ONE WOULD CALL ME REGARDING THE ISSUES. WE THEN BROUGHT IT TO THE LOCAL MECHANIC WE USUALLY USE AND THEY STATED THE CAR HAD TWO EMISSION RECALLS/BULLETINS; ONE FOR THE CATALYTIC CONVERTER AND THE SECOND FOR THE POWERTRAIN CONTROL MODULE REPROGRAMMING ( WHICH I HAVE COPIES OF). AFTER TAKING IT BACK TO FORD AUTO NATION PANAMA CITY, THEY STATED THESE TWO RECALLS DID NOT APPLY TO MY VEHICLE AND WOULD NOT HELP US, EVEN AFTER GIVING THEM COPIES OF SUCH PAPERWORK. THEY STATED THAT JUST BECAUSE THE RECALLS/BULLETINS PULLED UP WITH MY VIN NUMBER, IT DID NOT MEAN THOSE WERE APPLICABLE TO MY VEHICLE. SINCE THE INCIDENT WITH FORD AUTO NATION PANAMA CITY, MY VEHICLE HAS BEEN TO THE LOCAL MECHANICS SHOP 3 TIMES FOR REPAIR TO THE OIL PRESSURE SWITCH, 2 DIFFERENT O2 SENSORS (FRONT LEFT AND BACK RIGHT) ALONG WITH CHANGING OUT OF SPARK PLUGS AS THE CORRECT ONES WERE NEVER INSTALLED AND A HUGE GAP WAS FOUND BETWEEN THEM ( I PURCHASED THIS CAR ONE YEAR AGO). THE CODES FOR THE CHECK ENGINE LIGHT ALL THREE TIMES HAVE SHOWN THE O2 SENSORS AND CATALYTIC CONVERTER. I WANT MY CAR REPAIRED PROPERLY AND MY FUNDS REIMBURSED AS THIS WOULD NOT HAVE HAPPENED IF FORD AUTO NATION PANAMA CITY WOULD HAVE REPAIRED MY VEHICLE PROPERLY WHEN WE PROVIDED THEM THE PAPERWORK REGARDING THE EMISSION RECALLS/BULLETINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367088October 29, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE PROBLEM HAPPENING,AND AGAIN TODAY IS THAT THE AIRBAG WARNING LIGHT GOES ON AND THE AIR CONDITIONING STOPS WORKING AND THE POWER WINDOWS WON'T OPEN ON PASSENGER SIDE AND THE RADIO WON'T GO ON AND POWER DRIVERS SEAT MOVE BACK AND FORTH ON ITS OWN WHILE DRIVING!!!! PROBLEMS HAPPEN BOTH WHILE DRIVING AND IN STATIONARY POSITION. THIS HAS HAPPENED OCT 25. 2020. I FOUND OUT LL THIS AFTER STARTING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364514October 15, 2020
POWER TRAIN
TRANSMISSION MAKES UNUSUALLY LOUD REVVING NOISE WHEN THE GAS ENGINE TAKES OVER FOR THE ELECTRIC MOTOR. IF YOU ARE ON AN ENTRANCE RAMP TO A FREEWAY AND APPLY 1/2 PEDDLE OR MORE TO MERGE ONTO FREEWAY, IT HAS A VERY NOISY REV (TRANS) NOISE. I HAVE BEEN APPRAISING CARS FOR 25YRS IN THE RETAIL AUTO BUSINESS AND I HAVE DRIVEN OTHER MKZ HYBRIDS AND THEY DON'T MAKE AS MUCH NOISE AS THIS CAR MAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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