Lincoln MKZ Complaints (2009)

114 consumer complaints on file.

#11113829July 26, 2018
STEERING, SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE BEING DRIVEN ON FOUR FLAT TIRES. THE CONTACT WAS UNSURE OF THE ORIGIN OF THE VIBRATION. THE VEHICLE WAS TAKEN TO TOWNE LINCOLN (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, (888) 377-0879) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112115July 18, 2018
AIR BAGS
TAKATA RECALL RECEIVED FROM LINCOLN MOTOR COMPANY NOTICE PARTS AVAILABLE FOR AIRBAG RECALL AGAIN. DEALER STATED NO PARTS AVAILABLE DID NOT KNOW WHEN HE WOULD RECEIVE THEM. THIS IS TAKING FAR TO LONG! IF THIS IS CUSTOMER SERVICE YOU NO LONGER DESERVE ME AS A CUSTOMER !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111764July 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (EDDINS FORD, 2895 S SEMINOLE TRAIL, MADISON, VA 22727, 800-322-6806) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111353July 14, 2018
AIR BAGS
TAKATA RECALL: I AM FILING A COMPLAINT REGARDING THE CONTINUED DELAYS BY LINCOLN/FORD TO RESOLVE MY PASSENGER SIDE AIRBAG ISSUE. THIS HAS BEEN GOING ON FOR APPX 2 YEARS AND IS ABSOLUTELY RIDICULOUS. THE NHTSA NEEDS TO FORCE THEM TO RESOLVE THE ISSUE SOON, OR HAVE LINCOLN/FORD REPLACE THE VEHICLE. THEY ARE DRAGGING THEIR FEET. WE CONTINUE TO RECEIVE LETTERS THAT SAY THE SOLUTION IS COMING, BUT WE SEE NO TANGIBLE RESOLUTION AND THE DATE KEEPS GETTING PUSHED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102182June 15, 2018
AIR BAGS
TAKATA RECALL FIRST NOTIFIED JAN.2017, 2 MORE NOTIFICATIONS SINCE. DEALER CLAIMS NOTHING THEY CAN DO, NO CAR RENTALS AVAILABLE, NOT EVEN TAKING YOUR NAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099536June 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRING, MO 64015, 800-524-1848) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097915May 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU (25 MAPLE AVENUE ROUTE 9W, CATSKILL, NY 12414), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091200May 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MTN VIEW FORD LINCOLN (301 E 20TH ST, CHATTANOOGA, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090315April 26, 2018
AIR BAGS
TAKATA BAGS ARE ON RECALL. WE'VE BEEN TO DAVID MCDAVID LINCOLN PLANO TX SEVERAL TIMES AND THEY JUST SAY THEY DON'T KNOW WHEN MY BAGS WILL BE REPLACED. I'M AFRAID TO LET MY FAMILY OR FRIENDS RIDE WITH ME. MY CAR JUST SITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082299March 31, 2018
AIR BAGS
I RECEIVED A LETTER JULY OF 2016 FOR A RECALL ON MY CAR. AS OF TODAY I HAVE NO OTHER INFORMATION GIVE AS TO A FIX OR WHERE TO TAKE MY CAR TO GET THE TAKATA INFLATORS FIXED. CAN I GET INFORMATION ON THIS RECALL AND WHEN IT WILL BE FIXED. BEEN THAT THIS CAN CAUSE SERIOUS INJURY OR DEATH, THIS IS VERY UNSAFE FOR PASSENGERS IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081054March 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074277February 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073570February 19, 2018
AIR BAGS
TAKATA RECALL, I BROUGHT THIS CAR FROM A DEALERSHIP IN BLACKSBURG FEB 15, 2017. THIS RECALL SHOULD HAVE BEEN FIXED BEFORE THE CAR WAS SOLD TO ME. IT IS NOW FEB 18, 2018 AND NO SIGN OF THE PARTS ARE AVAILABLE TO FIX MY CAR. WE HAVE SEVERAL TRIPS PLANNED AND NO VEHICLE TO DRIVE. WE ARE RETIRED AND GO ALOT. WE DO NOT WANT ONE OF US SITTING IN THE BACKSEAT FOR TRIPS. NOONE HAS OFFER US A VEHICLE TO USE IN THE MEAN TIME. WE DON'T HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. IF YOU CANNOT GET THE PART WITHIN 2 MONTHS, PEOPLE SHOULD BE ABLE TO HAVE THE VEHICLE REPLACED. WHEN YOU CALL THE PHONE NUMBER YOU GET A RECORDING ABOUT THE RECALL, NO PARTS AVAILABLE ANYTIME SOON. WHAT ARE WE SUPPOSE TO DO. MY EMAIL ADDRESS IS [XXX] I CALLED THE DEALERSHIP THEY DO NOT HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. BUT THE HONDA DEALERSHIP I UNDERSTAND ARE FIXED FAIRLY QUICKLY, WHAT IS UP WITH THIS?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064588January 24, 2018
AIR BAGS
"TAKATA RECALL" - SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 FIRST NOTICE LETTER DATED JULY, 2016 - SECOND NOTICE LETTER DATED DECEMBER, 2017 HOW LONG BEFORE THIS HAZARD AIRBAG IS REPLACED? WAITING OVER A YEAR FOR A REPLACEMENT OF THIS DANGEROUS AIRBAG IS UNACCEPTABLE. THE POTENTIAL OF RISK OF DEATH/INJURY IS UNACCEPTABLE. I CALLED FORD AND WAS TOLD BY THE CUSTOMER SERVICE REP. THAT SHE "FEELS ITS SAFE", HOWEVER, HER "FEELING" ITS SAFE FOR MY FAMILY TO RIDE IN THIS CAR WITH THIS AIRBAG UNDER RECALL IS NOT GOOD ENOUGH FOR THE SAFETY AND WELL-BEING OF MYSELF AND MY LOVED ONES. SHE DID NOT "GUARANTEE" IT WAS SAFE. HAVING A POTENTIALLY DANGEROUS AIRBAG IN MY VEHICLE AND WHAT COULD HAPPEN SHOULD IT DEPLOY IS CAUSING ME A GREAT DEAL OF STRESS EVERY TIME I DRIVE THIS VEHICLE AND/OR HAVE MY BELOVED FAMILY RIDE IN THIS VEHICLE. AND, I AM GROWING WEARY AND AGITATED WITH THE EXCESSIVELY LONG WAIT FOR A REPLACEMENT AIRBAG. WHAT ACTION IS BEING DONE TO EXPEDITE THE REPLACEMENT AIRBAGS IN AFFECTED VEHICLES? HOW MUCH LONGER MUST ONE WAIT FOR THIS TO BE RESOLVED? PLEASE LET ME KNOW SOMETHING REGARDING A TIMELINE FOR RESOLUTION/REPLACEMENT. I WANT THIS AIRBAG REPLACED ASAP. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061603January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SANDY SANSING FORD LINCOLN, 27180 US-98, DAPHNE, AL 36526, (251) 626-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED MONTHS AGO THAT HE NEEDED TO WAIT TO RECEIVE A SECOND LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE SECOND NOTICE WOULD BE RECEIVED IN THE SPRING OF 2018 WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061270January 8, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE THE VEHICLE WAS STOPPED, IT ACCELERATED AND THE BRAKES DID NOT WORK. THE CONTACT SWITCHED THE GEAR TO NEUTRAL AND SLOWED THE VEHICLE DOWN. THE CONTACT CALLED MURPHY FORD AT (610) 494-8800 (3310 TOWNSHIP LINE RD, CHESTER, PA 19013) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED AND THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057306December 29, 2017
AIR BAGS
TAKATA RECALL. I HAVE NOT RECEIVED ANY INFORMATION ON WHEN I CAN EXPECT TO HAVE THIS RECALL REMEDIED. I'VE CONTACTED SEVERAL DEALERSHIPS IN THE ELKHART, INDIANA AREA AND THEY KEEP TELLING ME THAT PARTS ARE NOT AVAILABLE. THEY ALSO STATED THAT I WILL RECEIVE A LETTER STATING WHEN TO BRING MY VEHICLE INTO A DEALERSHIP FOR REPAIRS. I'M NOT SURE WHEN THE AIRBAG RECALL FIRST BEGAN SO, I ENTERED TODAY'S DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056802December 27, 2017
AIR BAGS
TAKATA RECALL - CONTACTED DEALERS SPECIFIED AT AIRBAGRECALL.COM AND WAS TOLD THAT REPLACEMENT AIRBAGS ARE NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055511December 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON LINCOLN BLUE ISLAND, 2950 W 127TH ST, BLUE ISLAND, IL 60406, (708) 449-7988) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055001December 15, 2017
SERVICE BRAKES
AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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