Lincoln MKZ Complaints (2013)

122 consumer complaints on file.

#11522502May 17, 2023
ELECTRICAL SYSTEM
The air blower and radio automatically adjust. The air will turn on and off by itself and go from low speed to full blast and all in between. The radio automatically adjusts volume by itself. Luckily, so far when it’s happens it can be turned off and doesn’t come back on. However, you can see the lights on the volume button control going crazy from high to low. It happens continually. The radio can barely be used because it won’t stay consistent
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518288April 21, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517592April 18, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA Campaign Number:23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506206February 8, 2023
STRUCTURE:BODY
The doors of the vehicle fail to latch closed when the temperatures get below freezing. There has been a recall previously repaired in 2016 per vehicle records, however this seems to be an issue now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504989February 1, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2013 Lincoln MKZ. The contact stated while driving 70 MPH, the brake pedal was depressed to slow the vehicle however, the brake pedal went to the floorboard and the vehicle failed to stop within a reasonable distance. The contact allowed the vehicle to independently slow down before pulling over to the side of the roadway and activating the parking brake. The vehicle was turned off and then towed to an independent mechanic to be diagnosed. The contact was informed that there was a hole in the brake line. The brake line was replaced, and brake fluid was added to the reservoir. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500488January 6, 2023
SEAT BELTS, ELECTRICAL SYSTEM
The middle rear seat belt locks up when you fold the seat down and the only way to lift the seat is to remove the seat belt from the car and allow it to fully retract. But as soon as the seat get laid down again you have to repeat the process. There are multiple videos on YouTube of multiple ford vehicles having the same problem. Secondly periodically all the lights on the dash come on and it says all the Advanced Driver Assistant systems aren’t working and the electronic assist powersteering stops working. It lasts anywhere from a couple minutes or until the car is turned off for a long time. There are also multiple videos on YouTube showing the same problem on multiple Lonicoln MKZ’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495511November 30, 2022
FIRERELATED, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Lincoln MKZ. The contact stated while driving 45 mph, he saw smoke entering through the vents. The contact stated no warning light was illuminated. The contact continued driving the vehicle to a near friend's residence. The contact stated when he open the hood he saw the fire was located on the engine. The contact was able to extinguish the fire with water nearby. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The fire department did come to the location of the vehicle but a fire report was not filed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460366April 11, 2022
STEERING
The contact owns a 2013 Lincoln MKZ. The contact stated that while her fiancé was making a left turn, the “Service Power Steering Now” warning light was illuminated and the steering wheel seized. The vehicle was not drivable but was close to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 63,491.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456409March 12, 2022
WHEELS
We have swollen lug nuts on our vehicle. We are unable to rotate our tires and our service technician states they all need to be replaced. They state the "outer shell is swelling". The vehicle is available for inspection. This is a safety concern since the lug nuts can break. No warning lamps or messages are shown. These were professional inspected by a trained technician at Chapel Hill Tire located at 502 W Franklin St, Chapel Hill NC 27516. 919-967-7092
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455589March 7, 2022
STRUCTURE:BODY
I took my Lincoln to a Ford dealership regarding water in my trunk. The technician said it was the factory wields off the assembly line that have failed. Lincoln said they would not cover the repair due to not enough complaints on model and car was over any warranties. I returned the vehicle to the same dealership to get the repair. I was told it was not the wields, but the trunk lid. I paid for a new trunk lid and new gaskets. The car continues to leak. I took it to an ASE certified mechanic, and it was indeed the factory wields. The car has mold and mildew growing. The other dangers are the wields between the body and back pillars are failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455002March 3, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FCIM failure causes AC unit to activate randomly. Windows can fog without warning causing an unsafe driving condition. Also, from YouTube videos - this defect can also cause rear windows to lock/unlock unexpectedly (I have not yet experienced this).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453125February 20, 2022
ENGINE
Lincoln MK/Z Vehicle 3.7 liter engine has repeatedly stopped running while driving at speeds between forty and seventy miles per hour. On one occasion this occurred on Florida rte 84 in heavy traffic requiring an emergency response to avoid a life threatening collision. While there are numerous reports of similar problems with Ford 3.7 liter V6 engines Ford dealers, including mine, have repeatedly stated they are unaware of any such problems. I guess Ford and the NHTSA are waiting for the death toll to reach some pre-determined level before taking action. How about a class action law suit ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452287February 16, 2022
UNKNOWN OR OTHER
Car stopped without warning, then "check engine" came on. After waiting several minutes, it started again. We were in a very heavy traffic area and turned right to get to where we staying when the car stopped without warning. Fortunately, no car turned behind us or we could have been killed or injured. We were staying at a timeshare in Weston.Fl. and tried to find a Lincoln dealer but to no avail. We decided to leave for our home in Fort Myers on February 16, 2022 (staying off I75) taking back roads and the car stopped again without warning , then, "check engine" , we proceeded as did previously and made it to Gallaway Ford/Lincoln in Fort Myers,Fl. where it is now being inspected. We own a 2012 and a 2015 Lincoln and have never had a problem. We purchased this 2013 MKZ last February 2021 from Gallaway Lincoln.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436683October 13, 2021
STEERING
Intermittent power steering failures at low speeds - appears to be random. No warning lights or indicators of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431233August 31, 2021
STRUCTURE:BODY:TRUNK LID
The contact owns a 2013 Lincoln MKZ. The contact stated that he noticed that there was water leaking into the trunk of the vehicle. The vehicle was taken to the dealer who diagnosed that the weld off the assembly line had failed and was letting water inside the vehicle. The manufacturer was made aware of the failure and informed the contact that there were not enough complaints related to the failure and they would not cover the repair of the vehicle as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425997July 22, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA campaign number: 20V331000 (Latches/Locks/Linkages). The contact stated that when he attempted to close the front driver’s side door, the door latch would not secure the lock. The contact used a dog leash to secure the door to the door frame to prevent the door from opening while driving. The dealer and 3 other unknown dealers were made aware of the failure however, the contact was informed that repair parts were not readily available and had to be ordered from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle had to be taken to a Lincoln dealer, not a Ford dealer for the recall repair. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420458June 10, 2021
AIR BAGS, SEAT BELTS
The rear seatbelt buckle isn't functioning correctly and is causing a seatbelt light. We are now told we have to spend close to $1,000 to get the buckle replaced OR there's a chance my airbags will malfunction across the entire car should I get in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397342February 22, 2021
ENGINE, POWER TRAIN
NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396758February 18, 2021
STEERING
STEERING STOPPED WORKING WHEN WE WERE LEAVING THE DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396658February 17, 2021
STRUCTURE:BODY
HOOD ON MY 2013 LINCOLN MKZ IS STARTING TO RUST AND THIS IS SHOULD NOT BE HAPPENING ON A CAR THAT IS LESS THAN 10 YEARS OLD. I FEEL LIKE IT'S A QUALITY CONTROL ISSUE BECAUSE THIS CAR IS NEVER DRIVEN ON BEACHES AND WE DON'T HAVE SALTY ROADS IN FLORIDA. THE RUST IS OCCURRING ON THE EDGE OF THE HOOD NEAR THE GRILL AND THE PAINT IS BEGINNING TO CHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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