Lincoln MKZ Complaints (2008)

281 consumer complaints on file.

#10668916December 29, 2014
WHEELS
CAR WAS BOUGHT NEW IN 2008 FROM LOCAL FORD/LINCOLN DEALER, DEMPEWOLF FORD, HENDERSON, KY, AND ALWAYS GARAGE KEPT AND DEALER SERVICED. TIRES BEGAIN TO LOOSE AIR PRESSURE SEVERAL MONTHS AGO. WHEN EXAMINED BY PURCELL TIRE, HENDERSON, KY, THEY SAID THAT CHROME WAS FLAKING OFF LEAVING A PITTED SURFACE AND THAT BEAD WOULD NOT SEAL AGAINST PITTED SURFACE. CAR IS EQUIPT WITH OPTIONAL CHROME PLATED 17" WHEELS. TIRES BECOME SERIOUSLY UNDERINFLATED WEEKLY. I HAVE JUST HAD PURCELL APPLY BEAD SEALER BUT THEY SAY IT IS PROBABLY NOT A LONG TERM FIX. THEY SAY THAT ONLY SOLUTION IS NEW WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663980December 12, 2014
WHEELS
THE CHROME COATING ON THE WHEELS IS DEFECTIVE AND FLAKES OFF. THIS DOES NOT ALLOW THE TIRES TO SEAT PROPERLY WITH THE WHEELS, CAUSING THEM TO LOSE PRESSURE. EVENTUALLY THIS CAN DAMAGE THE TIRES BY HAVING THEM REPEATEDLY DRIVEN UNDER THE RECOMMENDED PRESSURES. NUMEROUS ATTEMPTS BY MY TIRE DEALER TO REMEDY THE SITUATION, UNDER THEIR WARRANTY, HAVE BEEN FRUSTRATING AS THE ISSUE IS NOT OF THEIR MAKING. I HAVE RESEARCHED THIS ISSUE ON A NUMBER OF LINCOLN MKZ FORUMS AND THIS IS A COMMON COMPLAINT AMONG OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650630October 28, 2014
SERVICE BRAKES
DRIVING DOWN A CITY STREET MY VEHICLE HIT A POT HOLE IN THE ROAD. THIS WAS NOT A VERY DEEP HOLE, JUST A NORMAL INCIDENT YOU WOULD SEE WHEN DRIVING. AFTER HITTING THE POT HOLE THE BRAKE PEDAL WOULD GO ALMOST COMPLETELY TO THE FLOOR. IT WAS VERY DANGEROUS TO STOP. THE PROBLEM WOULD GRADUALLY CORRECT ITSELF USUALLY AFTER SEVERAL DAYS OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641448October 4, 2014
STRUCTURE:BODY:DOOR
WITHOUT WARNING, THE DRIVER'S DOOR WOULD NOT OPEN. I WAS TRAPPED IN THE VEHICLE. THE ONLY WAY TO EXIT THE CAR WAS TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR HANDLE. *TR THE VEHICLE HAD NOT BEEN IN AN ACCIDENT AND IS IN GOOD WORKING CONDITION. THERE WAS NO PRIOR WARNING THAT THE DOOR HANDLE WAS WORN OR HAD A DEFECT. I HAVE DISASSEMBLED THE DOOR AND I SEE THAT AN INTERIOR SECTION OF THE INTERIOR DOOR HANDLE HAS FRACTURED. THIS SECTION ACTS AS A CAM TO PULL THE CABLE THAT OPENS THE DOOR. IT IS A POOR DESIGN BECAUSE THE PLASTIC IS IN PURE TENSION AND ALLOWS A CRACK TO CATASTROPHICALLY PROPAGATE. I BELIVE THIS IS A SERIOUS SAFETY HAZARD BECAUSE IT TRAPS AN OCCUPANT IN THE VEHICLE WITHOUT WARNING. MANY FAILURE MODE EFFECTS ANALYSIS EVENTS ASSUME THE DRIVER CAN EXIT THE CAR TO RECEIVE A LOW SCORE. THIS MAKES SEVERAL OTHER POSSIBLE FAILURE MODES MUCH MORE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627879August 24, 2014
WHEELS, TIRES
THE LOW TIRE PRESSURE SENSOR WARNING LIGHT CAME UP AS WE PULLED AWAY FROM THE DEALERSHIP AND NEVER QUIT LIGHTING UP, REGARDLESS OF THE NUMBER OF TIMES WE TOOK THE CAR TO DEALERS TO HAVE THE ISSUE FIXED. THE CAR WAS PURCHASED AS USED, WITH 43,000 MILES IN MARCH 2012. APPARENTLY, THE MECHANICS AT IRWIN LINCOLN DEALERSHIP IN NJ ARE CLUELESS, AND THE ONLY REMEDY SEEMS TO BE THE PURCHASE OF NEW WHEELS, AT A COST OF ROUGHLY $2,000. OTHERWISE, THE CAR IS IN GREAT SHAPE, BUT THE SENSOR PROBLEM IS EXTREMELY ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609693July 10, 2014
WHEELS
AFTER GETTING A LOW TIRE PRESSURE WARNING, I WENT TO TIRE STORE AND THEY SHOWED ME THE CORROSION TO THE CHROME AND EXPLAINED HOW IT WILL AFFECT THE TIRE AND THE WHEEL. I WAS NOTIFIED THAT I AM GOING TO CONSTANTLY HAVE ISSUES WITH LOW TIRE PRESSURE UNLESS I REPLACE THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596158June 4, 2014
WHEELS
THE CHROME COATING ON THE ALUMINUM WHEELS STARTED PEELING AND THE AIR WAS LET OUT OF THE TIRES. ONE TIRE HAD EXPLOSIVE DECOMPRESSION WHEN THE CHROME PEELED. IF THE VEHICLE HAD BEEN TRAVELING AT EVEN A MODERATE RATE OF SPEED THE RESULTS COULD HAVE BEEN DEADLY. WHEN THE WHEEL LOSES AIR AND SIDEWALL INTEGRITY WHILE MOVING THE TIRE COULD JUST PEEL OFF THE RIM. I HAD TO HAVE THE RIM BEAD AREA SANDED DOWN TO RE SEAT THE TIRE. THE CHROME CONTINUES TO PEEL. THIS APPEARS TO BE A COMMON PROBLEM THAT LINCOLN DOES NOT WANT TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593230May 21, 2014
WHEELS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT ALL FOUR TIRES HAD EXPERIENCED MULTIPLE OCCASIONS OF AIR DEFLATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INNER RIM OF THE ALUMINUM WHEEL WAS CORRODED AND DAMAGED THE INSIDE OF THE TIRES CAUSING AIR TO EXIT THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578694April 9, 2014
WHEELS
THE WHEELS CHROME IS CORRODING AND FLAKING MAKING THE AIR LEAK FROM THE TIRE. WHEELS ARE BECOMING UNSAFE AND IN A SHORT PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564598February 16, 2014
WHEELS
AFTER SPENDING OVER 3,500$ ON NOISES WHILE TURNING AND HAVING REPLACED THE TIRES BECAUSE THE TIRE WAS CONSTANTLY GOING FLAT THE 17" 8 SPOKE MACHINED & PAINTED ALUMINUM WHEEL BEGAN TO CORRODE AND PEEL. TWO OF THE TIRES LEAKED AIR AROUND THE CONTACT OF THE RIM AND TIRE BECAUSE OF THE CORROSION. THIS CONDITION REQUIRES HAVING THE WHEEL TAKEN APART AND CORROSION REMOVED THEN REASSEMBLING THE WHEEL AND RE-BALANCING THE TIRE ASSEMBLY BEFORE RE-INSTALLING BACK ON TO CAR. I HAVE AVERAGED SERVICING THESE TIRES FROM ONCE A WEEK TO ONCE A MONTH DEPENDING ON THE TIME OF YEAR FOR THE LAST THREE YEARS AND HAVE HAD TO PURCHASE MORE TIRES IN ORDER COMPENSATE FOR THE WARE ON THE TIRE WHEN HAVING TO DRIVE WITH UNDER INFLATED TIRES WHILE TRYING TO SAFELY NAVIGATE TO THE NEAREST AIR PUMP SOMETIMES ON A DAILY BASIS! THE CAR DEALER IS AWARE. THIS IS A SAFETY VIOLATION!! THE OUT OF POCKET COST TO CONTINUOUSLY HAVE THESE TIRES REPLACED, REPAIRED. THE POOR GAS MILEAGE HAS BROUGHT THE ACTUAL COST OF THIS CAR UPWARDS OF 43,000.00:( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555945December 13, 2013
WHEELS
THESE WHEELS ARE IDENTIFIED AS 17" 8 SPOKE MACHINED & PAINTED ALUMINUM WHEEL WHICH BEGAN TO CORRODE AND PEEL AROUND 2011. THEY LEAK AIR AROUND THE CONTACT OF THE RIM AND TIRE BECAUSE OF THE CORROSION. THIS CONDITION REQUIRES HAVING THE WHEEL TAKEN APART AND CORROSION REMOVED THEN REASSEMBLING THE WHEEL AND RE-BALANCING THE TIRE ASSEMBLY BEFORE RE-INSTALLING BACK ON TO CAR. DEPENDING ON SEVERAL CONDITIONS AS CLIMATE AND TEMPERATURE AND WHEN TIRE ASSEMBLY LAST SERVICED AIR LOSS VARIES FROM 10% TO MORE THAN 30% FROM MANUFACTURER 'S SUGGESTED TIRE INFLATION PRESSURE. I HAVE AVERAGED SERVICING THESE FOUR TIRES AT LEAST 6 TIMES OR MORE A YEAR FOR THE LAST THREE YEARS. I HAVE CONTACTED BOTH THE CAR DEALER AND FORD MOTOR CO. THE DEALER SAYS IT IS UP TO FORD TO PUT OUT A RECALL FOR REPLACEMENT WHEEL. THE DEALER AGREES THERE IS A PROBLEM, BUT FORD MOTOR CO. DOES NOT CONSIDER THIS A PROBLEM. I CONSIDER THIS CONDITION A SAFETY VIOLATION NOT TO MENTION THE OUT OF POCKET COST TO CONTINUOUSLY HAVE THESE TIRES REPAIRED. IT AFFECTS MY GAS MILEAGE, TIRE LONGEVITY, AND MOST IMPORTANTLY SAFETY. PLEASE HELP THOSE OF US WITH THIS SITUATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509054April 22, 2013
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION, AND TO BRING THE VEHICLE BACK, WHEN THE LIGHTS CAME BACK ON. THE LIGHTS WOULD ILLUMINATE INTERMITTENTLY AND WITHOUT APPARENT CAUSE, OFTEN ALL AT ONCE OR INDIVIDUALLY AND BEFORE, HE COULD GET TO THE DEALER. THE SECOND TIME, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, THEY WERE STILL UNABLE TO DETECT A PROBLEM. THE THIRD TIME, THE CONSUMER WENT TO THE DEALER, HE LEFT THE VEHICLE THERE. AFTER TWO WEEKS OF HAVING THE VEHICLE, THE LIGHTS FINALLY ILLUMINATED, WHILE THE VEHICLE WAS BEING TEST DRIVING. AFTER HOOKING THE VEHICLE TO THE COMPUTER, THE DEALER FOUND THE PROBLEM, WAS THE ANTI-LOCK BRAKE MODULE THE CONSUMER WAS INFORMED THE PART WOULD COST $700. HOWEVER, IT WAS AGREED, THE CONSUMER WOULD PAY $200 OF THE EXPENSE AS A DEDUCTIBLE. THE NEXT DAY, THE LIGHTS ILLUMINATED AGAIN. THE CONSUMER TOOK A PICTURE OF THE LIGHTS AND RETURNED TO THE DEALER FOR A FOURTH TIME. THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504378March 25, 2013
WHEELS
I PURCHASED A 2008 LINCOLN MKZ WITH 15998 MILES ON THE ODOMETER IN JULY 2012 FROM A DEALER. SHORTLY AFTER WINTER BEGAN THE WHEELS STARTING TO BUBBLE AND PEEL. THEY ARE NOW STARTING TO FALL APART. IT IS CAUSING ISSUES WITH VIBRATION WHILE DRIVING AND AIR LOSS IN THE TIRES. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THESE WHEELS BUT LINCOLN/FORD WILL NOT STAND BEHIND THEM BECAUSE MY CAR IS 5 YEARS OLD EVEN THOUGH IT IS STILL UNDER 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480861October 17, 2012
WHEELS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON ALL FOUR WHEELS WAS FLAKING OFF AND AS A RESULT THE ALUMINUM WAS CAUSING LACK OF TIRE PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO REFERRED HIM TO THE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO SEALED THE RIMS AS A TEMPORARY REMEDY. THE FAILURE MILEAGE WAS 41,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479693October 10, 2012
VEHICLE SPEED CONTROL, ENGINE
I WAS PROCEEDING DOWN A RAMP TO ENTER HIGHWAY TRAFFIC. I PUT MY FOOT TO THE FLOOR TO MERGE INTO TRAFFIC AND THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE GAS. I PUT MY FOOT ON THE BRAKE AND THE VEHICLE CONTINUED TO ACCELERATE. I WAS UNABLE TO SLOW DOWN TO ANY GREAT EXTENT AS THE ENGINE WAS RACING. THE ACCELERATOR PEDAL SEEM TO BE OFF THE FLOOR ( NOT STUCK TO THE FLOOR ) AT THE TIME. I WOULD ESTIMATE THAT MY SPEED WAS 85 MPH WHEN I PUT THE SHIFTER INTO NEUTRAL AND STOPPED THE CAR IN THE BREAKDOWN LANE. AT THIS TIME THE ENGINE WAS REVVING SO HIGH, I THOUGHT FOR SURE THE ENGINE WOULD BLOW. BEFORE I HAD THE PRESENCE OF MIND TO SHUT THE ENGINE OFF, THE ENGINE STOPPED REVVING AND WENT BACK TO AN IDLE. THE BRAKES WERE SMOKING BUT THERE DID NOT SEEM TO BE ANY OTHER DAMAGE. I CHECKED THE FLOOR MAT AND IT WAS NOT NEAR THE ACCELERATOR PEDAL. WE WERE ON VACATION AT THE TIME AND ABOUT 600 MILES FROM HOME SO I CONTINUED THE TO DRIVE BUT NOT PUTTING THE GAS PEDAL TO THE FLOOR. I TOOK THE VEHICLE TO THE LINCOLN DEALER THREE DAYS LATER AND THEY FOUND NO CODES AND NOTHING THAT WOULD ALLOW THE ACCELERATOR TO STAY STUCK. THE INVOICE INDICATES THAT THEY PERFORMED KOEO, KOER, AND OASIS AND ALL SYSTEMS PASSED. *TR..UPDATED 06/09/14 *BF UPDATED 06/13/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474107September 6, 2012
WHEELS
TIRE WHEEL RIMS HAVE CHROME LIFTING OFF RESULTING IN LOW TIRE PRESSURE. LOST 10 PERCENT TIRE PRESSURE IN 30 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367740November 24, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESIGN IS AN "ACCIDENT WAITING TO HAPPEN" AND I AM LUCKY THAT IN BOTH INSTANCES I WAS ABLE TO REACT IN TIME TO AVOID ONE. IF THIS HAS NOT ALREADY BEEN BROUGHT TO THE ATTENTION OF THE MANUFACTURER, NHTSA SHOULD DO SO BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360876October 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2008 LINCOLN MKZ. CONSUMER WRITES REGARDING UNRESOLVED DRIVER DISTRACTIONS *TGW THE CONSUMER STATED THE DISPLAYS ON THE MESSAGE CENTER SUCH AS THE ODOMETER, COMPASS AND RADIO ARE UNREADABLE ON A REASONABLY BRIGHT DAY WITHOUT SERIOUS PROLONGED DISTRACTION FROM THE ROADWAY. THE CONSUMER STATED THERE IS NO ILLUMINATION CONTROL TO INCREASE VISIBILITY AND THE DISPLAY SURFACES ARE GLOSSY, EASILY REFLECTING NEARBY IMAGES. *JB THE CONSUMER STATED SHE ADDED SOME FLAT BLACK TAPE TO THE TOP OF THE STEERING COLUMN AND WHEEL WHICH HAS HELPED A LITTLE WITH THE REFLECTION. BUT THE LOSS OF VISIBILITY OF THE DISPLAYS IN BRIGHT SURROUNDS CONTINUES. UPDATED 09/27/11. *JB UPDATED 10/20/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300470January 20, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS FORCED TO USE THE EMERGENCY BRAKE AND THE VEHICLE SLOWED DOWN SLIGHTLY AND DID NOT STOP COMPLETELY. THE CONTACT MADE A RIGHT TURN, ENGAGED THE EMERGENCY BRAKE AGAIN AND FORCED THE GEAR SHIFT INTO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A LINCOLN DEALER. THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THERE WAS NOTHING WRONG WITH IT. THE DEALER WANTED THE CONTACT TO RIDE WITH HIM DURING A TEST DRIVE AND THE CONTACT DIDN'T FEEL SAFE IN THE VEHICLE. THE CONTACT NO LONGER WANTS THE VEHICLE. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ANY DAMAGES THAT MIGHT OCCUR WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 14,400. UPDATED 03/04/10 *BF UPDATED 09/28/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297973January 4, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON ICY ROAD CONDITIONS. THE VEHICLE LOSS CONTROL AND CRASHED INTO A BRICK WALL. THE FRONTAIR BAG SYSTEM FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE DRIVER SUSTAINED MAJOR INJURIES. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WAS AN ESTIMATED AMOUNT OF $13,000 IN DAMAGES TO THE VEHICLE. THE FAILURE MILEAGE WAS 22,458. JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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