Lincoln MKZ Complaints (2007)

259 consumer complaints on file.

#10541933September 4, 2013
WHEELS, SUSPENSION
THE VEHICLE START EXPERIENCING A ROAR COMING FROM THE FRONT END. TOOK VEHICLE TO DEALER WHO ADVISED THAT TIRES WERE OUR OF BALANCE AND ALSO NEEDED AN ALIGNMENT. THE ALIGNMENT WAS DONE AND WHEELS BALANCED. DID NOT SOLVE PROBLEM. TOOK BACK TO DEALER WHO STATED WOULD NEED A NEW SET OF TIRES TO CORRECT SITUATION. ADVISED DEALER THAT TIRES WERE ONLY 13 MONTHS OLD THAT I WOULD TAKE TO TIRE STORE WHERE TIRES WERE PURCHASED. TIRE DEALER AGREED TO ADJUST TIRES AND PUT A NEW SET OF FOUR TIRES AND BALANCED AGAIN. NOISE STILL EXISTED AND STARTED TO GET WORSE. WENT BACK TO AUTO DEALER AND EXPLAINED NEW TIRES WERE PUT ON. DEALER DECIDED TO PULL FRONT WHEEL ASSEMBLIES TO INVESTIGATE FURTHER FOR PROBLEM. BOTH FRONT WHEELS WERE FOUND TO HAVE BROKEN BEARING SEALS AND BEARINGS WERE CORRODED, ONE ROLLER BEARING WAS MISSING AS WELL. NEW BEARINGS INSTALLED AND PROBLEM SOLVED. FIRST VEHICLE OWNED THAT HAS HAD BEARING PROBLEMS, PARTICULARLY AT 62,000 MILES. OWNED VEHICLES IN THE PAST WITH OVER 200,000 MILES AND NEVER HAD TO HAVE BEARINGS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521475June 24, 2013
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE, ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE ENGINE FAILED TO OPERATE ONCE THE IGNITION WAS STARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED THREE TIMES WITH THE REPLACEMENT OF THE BATTERY EACH TIME. IN ADDITION, THE FRONT DRIVER'S SIDE INFERIOR POWER DOOR LOCK FAILED TO UNLOCK. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER'S SIDE DOOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 08/06/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507375April 6, 2013
FUEL/PROPULSION SYSTEM
THIS VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH 1997 MERCURY GRAND MARQUIS. BOTH VEHICLES WERE TRAVELING APPROXIMATELY 60 MPH. THE ENGINE COMPARTMENT OF THE LINCOLN STARTED ON FIRE. THE FIRE QUICKLY SPREAD TO THE PASSENGER COMPARTMENT. THE INTENSITY AND RAPID SPREAD OF THE FIRE INDICATE GASOLINE FROM THE FUEL TANK WAS NOT CONTAINED. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10499291February 19, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE CLOSING THE WINDOWS, THEY WERE SCRATCHED BY AN ELEMENT INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO STATED THAT THE WINDOW TRAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,143.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493770January 22, 2013
WHEELS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR PRESSURE IN THE TIRES WAS EXTREMELY LOW AND SHE WOULD HAVE TO CONSTANTLY ADD AIR TO THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CHROME HUB CAPS WERE PINCHING THE TIRES, CAUSING AIR TO SEEP OUT. THE VEHICLE WAS REPAIRED BY REPLACING ALL FOUR TIRES. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460001May 30, 2012
WHEELS
WHILE LEAVING WORK FOR THE DAY I NOTICED I HAD A FLAT TIRE. I'VE HAD SEVERAL SINCE PURCHASING THIS VEHICLE IN JANUARY 2010. I SPENT $800.00 PURCHASING NEW TIRES AND I HAVE GOTTEN SEVERAL FLAT TIRES AFTER THIS.I WAS TOLD BY THE PLACE WHO SOLD ME THE TIRES THAT MY RIMS WERE CORRODED AND THAT THIS WAS COMMON WITH THIS MAKE AND MODEL. I'VE GOTTEN 2 FLAT TIRES SINCE AND I'VE SPENT $200.00 MORE DOLLARS REPLACING TIRES. I HAVE SPENT A TOTAL OF $1000.00 ON TIRES BECAUSE OF THIS PROBLEM. I TOOK MY CAR TO THE LINCOLN DEALER WHO TOLD ME THAT I COULD SPEND $1,500 ON A NEW SET OF RIMS WHICH IS LUDICROUS. FORD/LINCOLN SHOULD REPLACE ALL RIMS FOR FREE AS A GOODWILL CONSIDERING THEY KNOW THAT THIS IS A PROBLEM. I EVEN HAD THEM SHAVED DOWN AND CLEANED AND MY TIRES ARE STILL LOOSING AIR PRESSURE AS OF TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444703January 20, 2012
POWER TRAIN
THE LINCOLN WAS TAKEN TO A FORD DEALER FOR A WHINNING NOISE AND SMELL OF NATURAL GAS WHEN CAR IS COLD. DEALER INDICATED IT WAS NOISE FROM SCORED ROTORS. ON JANUARY 18,2012 SOUND GREW WORSE AND SOUNDED LIKE PARTS WERE GRINDING. TOOK TO A DEALER AND THE DEALER INDICATED THE TRANSFER CASE WAS FAILING, PARTS WERE DISENTEGRATING IN CASE (CALLED IT A PLU). THE RECOMMENDATION WAS NOT TO DRIVE BECAUSE DANGEROUS IF FAILS AND COULD ALSO REQUIRE NEW TRANSMISSION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442238January 3, 2012
WHEELS, WHEELS:RIM
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426999September 24, 2011
WHEELS
I OWN A 2007 LINCOLN MKZ. THE WHEELS ON THE VEHICLE ARE TOTALLY DELAMINATING AND CORRODING. IT HAS GOTTEN SO BAD THE RIMS WILL NOT HOLD THE TIRES. WE HAVE HAD ONE TIRE GO FLAT BECAUSE IT LOST ITS SEAL AND THE OTHER TIRE CAME COMPLETELY OFF THE RIM AT 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399325May 6, 2011
WHEELS
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON THE WHEEL WAS CORRODING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO POINTED OUT THE CORROSION ON THE WHEEL THAT WAS CAUSING THE TIRES TO GO FLAT. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395613April 12, 2011
WHEELS
LINCOLN MK7 2007. CAR HAS CONSISTANT SLOW TIRE LEAKS DUE TO POOR WHEEL AND RIM QUALITY. THIS IS EVIDENCED BY THE LARGE AMOUNTS OF CHROME THAT HAS FLAKED OFF THE WHEELS. BOTH FORD AND THE DEALERHSIP REFUSE TO DO ANY THING TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384574February 26, 2011
SUSPENSION:FRONT
RUBBING NOISE EXPERIENCED WHEN TURNING THE STEERING WHEEL, ESPECIALLY WHEN COLD (BELOW 32 F). ALSO RUBBING SQUEAKING NOISE FROM FRONT LEFT SUSPENSION, POSSIBLY THE STRUT. EXPERIENCE THE NOISE WHEN TURNING OR WHEN ENCOUNTERING SMALL BUMPS ON THE ROAD. 2007 LINCOLN MKZ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384524February 25, 2011
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE OWNER'S MANUAL INDICATED THAT THE TIRE SIZE SPECIFICATION WAS P215/65/R15 HOWEVER, WHEN THE MANUFACTURER WAS NOTIFIED THEY INFORMED THE COTNACT THAT THE REQUIRED TIRE SIZE FOR THE MODEL YEAR VEHICLE WAS P225/54/VR17. THE MANUFACTURER INSTALLED THE PROPER TIRE SIZE ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315804March 2, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2007 LINCOLN MKZ W/ 40K MILES WELL-MAINTAINED. ON FOUR SEPARATE OCCASIONS APPROX 3 MONTHS APART, WHEN ENGINE STILL SOMEWHAT COOL AND WITHIN 5 MILES OF START-UP, VEHICLE IS STOPPED IN DRIVE WITH FOOT-BRAKE APPLIED. ENGINE SUDDENLY REVS AND CAR BEGINS TO ACCELERATE, DESPITE APPLICATION OF HARD BRAKE PRESSURE. TO AVOID COLLISION, DRIVER MUST SHIFT TO NEUTRAL OR PARK AND TURN OFF ENGINE. STILL UNDER WARRANTY. DEALER (1) DOWNLOADED AND APPLIED COMPUTERIZED UPDATES, (2) CHANGED BATTERY, (3) REVIEWED ALL ONLINE AND FORD MOCO BULLETINS BUT FOUND NOTHING RELEVANT. PROBLEM IS VERY SERIOUS BUT OCCURS ONLY INTERMITTENTLY & DEALER CANNOT DUPLICATE. DRIVER HAS CONTACTED FORD/LINCOLN IN DETROIT AND OPENED A CASE FILE TO RESEARCH & TRACK PROBLEM. MOST RECENT OCCURRENCE ON FEB 28, 2010, AT 3:00 PM. CAR TAKEN TO DEALERSHIP ON 03/01. DEALER WILL HAVE REGIONAL FORD ENGINEER EXAMINE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289470October 23, 2009
AIR BAGS:FRONTAL
AIRBAG SYSTEM WARNING LIGHT ILLUMINATES INTERMITTENTLY. SERVICED BY THE DEALER FOUR TIMES. REPLACED THE CRASH SHOCK SENSOR. HAS NOT FIXED THE PROBLEM. UNSURE IF AIRBAG SYSTEM IS FUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247360October 31, 2008
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL BECAME DEPRESSED WHEN THE CONTACT WAS DEPRESSING THE BRAKE PEDAL. THE FAILURE HAS OCCURRED ON SIX OCCASIONS. THE VEHICLE ROLLED OVER AND CRASHED IN A FIELD. THE WEATHER WAS NOT A FACTOR. THE CONTACT WAS CUT OUT OF THE VEHICLE AND SUSTAINED MINOR INJURIES. HE WAS HOSPITALIZED FOR OBSERVATION. THERE WERE NO OTHER VEHICLES INVOLVED. THE VEHICLE WAS DESTROYED. THE DEALER DID NOT DIAGNOSE THE FAILURE PRIOR TO THE CRASH. THE CONTACT HAS A PHOTO OF THE CRASH FROM THE LOCAL NEWSPAPER. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 5,000. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10243233September 23, 2008
TIRES, TIRES:VALVE
I OWN A 2007 LINCOLN MKZ WITH MICHELIN ENERGY MXV4 TIRES DOT NUMBER B90A NNHX 0207 WHICH ARE ORIGINAL EQUIPMENT ON THE VEHICLE. DURING NORMAL OPERATION IN THE LAST 6 MONTHS I HAVE EXPERIENCED VALVE STEM FAILURES ON 3 OF THE 4 ORIGINAL TIRES LEADING TO A SEVERE AIR LEAK AND IN TWO INSTANCES DAMAGE TO THE SIDEWALL OF THE TIRE. IN EACH CASE THE DAMAGE WAS REPAIRED BY REPLACING THE TIRE AND/OR VALVE STEM AT A LINCOLN DEALERSHIP. THE DEALER, FORD MOTOR COMPANY, AND MICHELIN REFUSE TO ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218425February 18, 2008
SEAT BELTS, AIR BAGS:FRONTAL
1. DRIVING ON TWO LINE ROAD. TO AVOID HEAD ON COLLISION HAD TO DETER OFF ROAD AND HIT HUGE TREE AT 30 MPH 2. SEATBELT DID NOT RESTRAINT NOR DID AIRBAGS DEPLOY. CONSEQUENCES ARE PTSS, CHEST AND NECK TRAUMA, EXTREME ANXIETY 3. CAR IS STILL UNDER REPAIR. FORD MOTOR REFUSES TO CHECK REASONS FOR EQUIPMENT FAULT AND NEGLIGENCE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10186380March 28, 2007
STRUCTURE:BODY
TL*- THE CONTACT OWNS A 2007 LINCOLN MKZ, AND WAS CONCERNED BECAUSE THE VEHICLE FAILED TWO FRONTAL OFFSET TEST THAT WERE CONDUCTED BY THE INSURANCE INSTITUTION OF HIGHWAY SAFETY. THE CONTACT FEARED THAT THIS COULD BE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 1,000.*AK THE CONSUMER HAS PROVIDED A COPY OF INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST AND ASK THAT THE CAR BE BROUGHT UP TO CERTAIN SPECIFICATIONS PERTAINING TO THE REPORT. UPDATE *4/17TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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