Lincoln MKZ Complaints (2012)

205 consumer complaints on file.

#10913786October 4, 2016
UNKNOWN OR OTHER
DRIVERS SIDE DOOR HANDLE BECAME INOPERATIVE FOR NO APPARENT REASON. CANNOT GET OUT OF CAR THROUGH DRIVERS DOOR WITHOUT USING OUTSIDE HANDLE BY REACHING OUT OF WINDOW. THIS PROBLEM HAS BEEN A RECALL ON OTHER YEARS AND SIMILAR MAKES WITH FORD BUT NOT MY VEHICLE. NO WAY TO KNOW IF DOOR IS PROPERLY LATCHED AND CANNOT GET OUT IF EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905875September 12, 2016
EXTERIOR LIGHTING
TONED FOR A REPORTED CAR FIRE, IN THE PARKING LOT OF SHAW'S SUPERMARKET, 625 MEADOW ST.. E-6 RESPONDED WITH LIGHTS AND SIREN TO THE SCENE. UPON ARRIVAL LPD CAPT. TYLER WAS ON-SCENE DIRECTING FIRE TO THE EFFECTED VEHICLE. THE DRIVER WAS STANDING OUTSIDE THE VEHICLE, NO SMOKE WAS SHOWING. THERE APPEARED TO BE A BURNED AREA ON THE LEFT SIDE DOOR ROCKER PANEL, FRONT TIP OF THE LINCOLN ILLUMINATED ROCKER PANEL. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT AND THE DRIVER HAD JUST RETURNED TO THE VEHICLE FROM SHOPPING, WHEN SHE OPENED THE DRIVER'S SIDE DOOR AND THE COMPARTMENT HAD SMOKE IN IT. THE FUSE BOXES WERE CHECKED AND NO FUSES HAD BEEN FUSED. THE RIGHT SIDE WAS CHECKED FOR AND HEAT AND DAMAGE. THE LED LINCOLN PANEL WAS REMOVED AND THE WIRE ENDS WERE TAPED. IT APPEARED THAT SOME MOISTURE HAD MADE IT'S WAY THROUGH THE GASKET AND MIGRATED TOWARDS THE POWER TERMINAL OF THE LED STRIP. POSSIBLE CORROSION ON THE WIRE CONTACTS COULD HAVE BEEN A CONTRIBUTING FACTOR IN THIS INCIDENT. I WILL BE CONTACTING THE NHSTA TO LEAVE AN INQUIRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904888September 9, 2016
UNKNOWN OR OTHER
THE LATCH ON THE FRONT PASSENGER DOOR DOES NOT CLOSE PROPERLY, UNLESS YOU ADJUST IT MANUALLY. IT HAPPENS WHENEVER THE DOOR IS OPENED AND CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897594August 22, 2016
UNKNOWN OR OTHER
FAULTY DOOR NOT OPENING FROM THE INSIDE, THERE IS A RECALL ON A LOT OF THE DOORS ON THE FORD VEHICLES BUT IT DIDN'T OPEN FOR MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891512July 29, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR WOULD NOT LATCH, UNTIL I PULLED UP ON THE DOOR HANDLE AND STUCK A SCREWDRIVER IN LATCH AREA TO PULL LATCH TO OPEN POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839445March 2, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE PULLING ON THE DRIVERS SIDE FRONT DOOR HANDLE, THERE WAS A SNAP ON THE INSIDE OF THE DOOR AND IT WAS DIFFICULT TO OPEN THE DOOR. THE CONTACT ALSO STATED THAT WHEN THE DOOR WAS SECURED, IN ORDER TO EXIT THE LOCK BUTTON WAS PULLED UP AND THE HANDLE NEEDED TO BE PULLED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785282October 22, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
ATTEMPTED TO GET OUT OF THE CAR AND THE DRIVERS SIDE DOOR WOULD NOT OPEN. SHUT THE CAR OFF, TURNED IT BACK ON. HIT THE LOCK AND UNLOCK BUTTON SEVERAL TIMES AND STILL COULD NOT GET OUT OF THE VEHICLE. EVENTUALLY HAD TO OPEN IT FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730728June 27, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 2015 IT SHUT DOWN AGAIN, LIKE BEFORE, I TOOK IT TO THE LINCOLN DEALER, THEY SAID THERE WERE NOT ANY CODES, BUT TOLD ME IT WAS A BAD THROTTLE BODY, OF WHICH THEY CHANGED. JUNE 24,2015, THE CAR SHUT DOWN AGAIN, THE RED TRIANGLE SHAPE LIGHT CAME ON, TOOK IT INTO LINCOLN DEALER THE SAME DAY, THEY TOLD ME THE COMPUTER SAID THE CAR SHUT DOWN, BUT NO COMPUTER CODES. THIS MAKES ME THINK THAT A NEW THROTTLE BODY WAS NOT NECESSARY. A LINCOLN TECHNICIAN HAS BEEN DRIVING MY AUTOMOBILE FOR THE LAST FEW DAYS AND WILL DO SO OVER THIS WEEK-END. HE HAS A COMPUTER ATTACHED TO THE AUTO ENGINE, LOOKING FOR THE CAUSE. WHEN THE CAR SHUTS DOWN, PRESSING THE ACCELERATOR GETS NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730325June 25, 2015
UNKNOWN OR OTHER
I GOT TO WORK AND I COULDN'T OPEN MY DRIVER'S SIDE DOOR TO EXIT THE CAR. I TRIED LOCKING AND UNLOCKING, USING THE KEY FAB TO LOCK AND UNLOCK AND EVENTUALLY I HAD TO CLIMB OVER THE PASSENGER SEAT AND EXIT VIA THE PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730157June 24, 2015
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. AS A RESULT OF THE FAILURE, THE VEHICLE DROVE ONTO A CURB AND FRACTURED THE RIMS AND TIRES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726257June 19, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING 55 MPH ON HIGHWAY, RED TRIANGLE WITH "!" IN THE MIDDLE WITH TEXT "STOP SAFELY NOW" APPEARED ON DASHBOARD. AT THE SAME TIME THE ENGINE SHUT OFF (ALONG WITH THE AIR CONDITIONER AND RADIO). THE CAR WOULD NOT RESTART IN NEUTRAL. I HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO STOP, PUT THE CAR IN PARK, TURN THE KEY TO RESTART AND THEN DRIVE AGAIN. THIS HAPPENED 3 TIMES IN 45 MINUTES. I TOOK THE CAR TO A LINCOLN DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG OTHER THAN RECOMMENDING I PURCHASE A NEW BATTERY. I WAS SKEPTICAL, BUT DID SO JUST IN CASE. I PICKED UP THE CAR ON 6/16/15. ON 6/19/15 THE CAR TURNED OFF AGAIN WHILE DRIVING ON A HIGHWAY. THIS HAD HAPPENED PREVIOUSLY IN 2013 AND 2014. BOTH TIMES THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE CAR. IT IS NOT SAFE FOR A CAR TO TURN OFF ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717194May 18, 2015
STEERING
THIS HAPPENED TO ME ONCE BEFORE IN APRIL OF 2015, DON'T REMEMBER THE DATE. HOWEVER ALSO ON FRIDAY MAY 15TH, 2015, I WAS BACKING MY LINCOLN MKZ 2012 HYBRID OUT OF THE CHURCH PARKING LOT AND THE STEERING WHEEL WOULDN'T TURN. I DASHBOARD WARNING LIGHT SAID POWER STEERING NOT FUNCTIONING OR SOMETHING SIMILAR. IT HAPPENED ONCE BEFORE IN APRIL, AND AT THAT TIME, I WAS ALSO PARKED, STARTED UP THE CAR AND IT WOULDN'T STEER. I STOPPED THE CAR, STARTED IT UP AGAIN AND THAT TIME IT CORRECTED ITSELF. I READ A REPORT ON THE INTERNET ABOUT 508 CASES BEING REPORTED AND UNDER INVESTIGATION SO I THOUGHT I WOULD ALSO SUBMIT A COMPLAINT. LUCKY FOR ME ON FRIDAY MAY 15TH, 2015 I WAS ACROSS THE STREET FROM A LOCAL INDEPENDENT CAR REPAIR SERVICE STATION. THEY CALLED HUDSON FORD IN HUDSON, WISCONSIN AND THE SERVICE DEPARTMENT THERE SAID IT WAS UNDER WARRANTY AND TO BRING IT UP TO THEIR SERVICE DEPARTMENT. I CALLED AT THE END OF THE DAY AND THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM AND THEREFORE COULDN'T FIX IT. THE INDEPENDENT SERVICE STATION WHERE IT FIRST ENDED UP, DID A COMPUTER DIAGNOSTIC ON IT AND SAID IT WAS THE STEERING BOARD, OR CHIP. I AM AFRAID TO DRIVE THE CAR IN THE EVENT THE POWER STEERING GOES OUT WHEN I AM DRIVING. IT COULD CAUSE A HORRIBLE CRASH!! I SENT THE ARTICLE I FOUND ON THIS ISSUE TO THE HUDSON FORD DEALERSHIP'S SERVICE MANAGER'S EMAIL, AND THEN TALKED TO HER ABOUT THE ARTICLE. SHE SAID SHE'D READ IT. AT THIS POINT THEY STILL HAVE MY CAR. I PRAY THEY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704018April 6, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680205January 28, 2015
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ON SPETEMBER 5, 2014, I WAS TRAVELING IN MISSOURI. THE CAR DIDN'T SEEM TO HANDLE AS IT SHOULD. I HAD A STOP SIGN, AND IT SEEMED TO BE OKAY THEN. I DECIDED TO SLOW DOWN IN CASE THERE WAS AN ISSUE. THE FIRST CURVE I CAME TO, THE CAR WOULD NOT TURN RIGHT, AND WENT DOWN A STEEP EMBANKMENT. ACCORDING TO THE POLICE REPORT, I WAS NEVER ABLE TO STEER IT RIGHT TOWARDS THE ROAD AGAIN. MY LEFT KNEE WAS INJURED. ALSO, THE CAR NEEDED A NEW PCM. ...UPDATED 01/29/15 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10678750January 25, 2015
AIR BAGS, ENGINE, VEHICLE SPEED CONTROL
I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I WAS ABLE TO EXIT IMMEDIATELY. THE AIR BEGS OPENED ONLY AFTER I EXIT THE CAR. I WAS IN COMPLETE SHOCK AND I WAS TAKEN TO A LOCAL HOSPITAL BY THE RESCUE SQUAD. I ASKED MY INSURANCE TO KEEP THE COMPLETELY DAMAGED CAR TO BE INSPECTED BY LINCOLN INSPECTORS SINCE THE CAR HAD 2 PROBLEMS 1. ACCELERATED WHEN FULLY STOPPED 2 AIR BEGS DID NOT OPEN DURING THE CRASH WITH THE BUILDING MY INSURANCE CHUBB WROTE TO LINCOLN COMPANY BUT UNTIL TODAY NO ONE RESPONDED OR INSPECTED THE DAMAGED CAR. I WAS LUCKY THE KIDS WERE STILL IN CLASS, I COULD HAVE HEARD MANY OF THEM IF I WOULD HAVE BEEN A FEW MINUTES LATER. I REQUEST AN INVESTIGATION OF THE CAR SINCERELY *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10643495October 9, 2014
STEERING
ON TURNING RIGHT POWER STEERING SHUTS OFF AND ONLY HAD MANUAL STEERING CONTROL UNTIL WHEELS WERE STRAIGHTENED AND THE POWER STEERING RETURNED. THIS ONLY HAPPENS ON TURNING RIGHT. WENT TO DEALER COMPLAINT IS ON FILE , DEALER SAID NOTHING WRONG NEW CARS POWER STEERING DIFFERENT THAN PREVIOUS CARS. THIS IS TERRIBLE AND IF NOT FIXED I AM GOING TO TRADE IN THIS CAR. IT IS THE WORST STEERING AUTO I EVER HAD. I AM 83 AND I HAVE HAD A LOT OF CARS IN MY LIFETIME FROM DIFFERENT AUTO COMPANIES BUT NONE EVER HAD THIS STEERING PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640217September 30, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CANNOT DETERMINE WHAT IS WRONG WITH THE CAR. THE TWO OPTIONS THAT I HAVE BEEN GIVEN ARE 1. DO NOTHING AND SEE IF THE PROBLEM RECURS OR 2. CHANGE THE EXHAUST PURGE VALUE REFLESH & POWER CONTROL MODULE. BUT THEY HAVE NO IDEA IF THIS IS CORRECT ANY PROBLEM. LINCOLN IS NOT GUARANTEEING THAT CHANGING THIS MODULE WILL FIX THE PROBLEM SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. THIS IS THE SECOND TIME THAT I HAVE RECEIVED THE "STOP CAR SAFELY NOW" WARNING. THE FIRST TIME WAS IN AUGUST OF 2013. I FILED A COMPLAINT THEN, WHICH WAS AS FOLLOWS: AUGUST 19, 2013 WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. HOWEVER, I DID HAVE THE CAR "REPAIRED". LICCARDI FORD REPLACED THE THROTTLE BODY AIR INTAKE .. ON OR ABOUT AUGUST 20, 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608420July 6, 2014
SERVICE BRAKES, STEERING, ENGINE
WHILE DRIVING ON TWO LANE ROAD APPROX. 50 MPH, ENGINE STOPPED, ADVANCE TRACK LIGHT CAME ON , LOST STEERING AND BREAKING, COASTED TO STOP. RESTARTED AND DROVE HOME. CARRIED TO DEALER , WHO REPLACED. *JS STEERING GEAR. COMPUTER SHOULD SHOW YOU WARNING BUT NOT SHUT VEHICLE DOWN LOOSING BREAKING AND STEERING. IF THERE HAD BEEN TRAFFIC OR HAD BEEN ON BUSY ROAD TRAVELING INT. SPEED COULD HAVE BEEN LIFE TAKING FOR MY FAMILY AND OTHERS ON SAME ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597391June 10, 2014
ENGINE
5 JUNE 14: ENGINE DIED WHILE STOPPED IN HEAVY TRAFFIC. RESTARTED IN PARK ON THIRD TRY. BRAKE AND CROSS TRAFFIC FAULT WARNING LIGHT CAME ON. DEALER UNABLE TO DUPLICATE PROBLEM. 7 JUNE 14: ENGINE DIED SECOND TIME AFTER ENTERING ENTRANCE STREET TO PARKING LOT AT 10 MPH. RESTARTED AFTER STOPPING AND PUTTING TRANSMISSION IN TO PARK. NO WARNING LIGHTS CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588368May 14, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE TRAVELING 30 MPH, HIS FOOT WAS CAUGHT ON SOMETHING UNDERNEATH THE DASHBOARD WHILE HE WAS MOVING IT FROM THE ACCELERATOR TO THE BRAKE PEDAL. THE FAILURE OCCURRED ON 3 DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 27,300. THE CURRENT MILEAGE WAS 27,348. UPDATED 7/25/14*CN UPDATED 8/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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