Lincoln MKZ Service Bulletins (2018)

137 manufacturer communications on file.

March 21, 2018•Document ID: 10137102
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47171
Date Added:
May 21, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-650 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer+ 30 more
Associated Documents
- Download MC-10137102-0001.pdf↗
March 21, 2018•Document ID: 10137101
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
SSM 47170
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)
2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-650 2018 Ford F-750 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX+ 27 more
Associated Documents
- Download MC-10137101-0001.pdf↗
March 5, 2018•Document ID: 10137084
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47129
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 2014 MY C-MAX Workshop Manual (WSM), Section 414-03A for normal diagnostics. For all vehicles, if WSM pinpoint testing for BECM DTC P0AE5 finds the DC/DC converter control module (14B227), cabin coolant heater (18K463) or A/C compressor (19703) has low high voltage circuit internal resistance, only replace the component found with low internal resistance. It is not necessary to replace the high voltage battery junction (10C666) along with the low resistance high voltage component. The WSM is currently under revision.
Associated Products (18)
2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10137084-0001.pdf↗
February 21, 2018•Document ID: 10136611
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47100
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Associated Products (45)
2018 Ford Explorer 2018 Ford F-150 2018 Ford F-650 2018 Ford F-750 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650+ 25 more
Associated Documents
- Download MC-10136611-0001.pdf↗
February 19, 2018•Document ID: 10136603
Service Bulletin/Repair Instructions
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES; FUEL SYSTEM, GASOLINE:STORAGE
Mfr Comm. #:
SSM 47090
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pressure transducer (HPFTPT) functionality. Check the HPFTPT after opening the fuel door by releasing the mechanical lever located in the trunk. Install supplemental refueling adaptor in the vehicle to open the capless fuel tank filler pipe. During key on engine off (KOEO) condition check if the fuel tank pressure transducer (FTPT) voltage is between 1.4 1.54 V at atmospheric pressure in the tank. If the voltage is within the range, FTPT is functioning as intended. Check the fuel vapor vent valve (FVVV), also called refueling valve, integrity by following Workshop Manual (WSM), Section 310-00.
Associated Products (6)
2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ
Associated Documents
- Download MC-10136603-0001.pdf↗
February 15, 2018•Document ID: 10136599
Service Bulletin/Repair Instructions
STEERING: STEERING WHEEL/HANDLE BAR
Mfr Comm. #:
SSM 47083
Date Added:
May 14, 2018
Manufacturer:
LINCOLN
Summary
Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher. Perform a driver seat module (DSM) reset. Select Toolbox > Body > Service Functions > DSM Reset. Next, program the DSM using as-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Associated Products (2)
2018 Lincoln MKZ 2017 Lincoln MKZ
Associated Documents
- Download MC-10136599-0001.pdf↗
February 14, 2018•Document ID: 10136597
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47080
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 179 more
Associated Documents
- Download MC-10136597-0001.pdf↗
February 9, 2018•Document ID: 10136592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
SSM 47070
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (39)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford Fusion 2017 Ford Mustang 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX+ 19 more
Associated Documents
- Download MC-10136592-0001.pdf↗
January 8, 2018•Document ID: 10140315
Service Bulletin/Repair Instructions
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ENGINE
Mfr Comm. #:
SSM 47000
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Associated Products (34)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Explorer 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Explorer 2016 Ford Fusion+ 14 more
Associated Documents
- Download MC-10140315-0001.pdf↗
January 8, 2018•Document ID: 10138516
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47000
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Associated Products (34)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Explorer 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Explorer 2016 Ford Fusion+ 14 more
Associated Documents
- Download MC-10138516-0001.pdf↗
November 22, 2017•Document ID: 10127417
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46930
Date Added:
January 29, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (51)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 31 more
Associated Documents
- Download MC-10127417-0001.pdf↗
November 9, 2017•Document ID: 10127398
Service Bulletin/Repair Instructions
VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Mfr Comm. #:
17-2225
Date Added:
January 29, 2018
Manufacturer:
LINCOLN
Summary
Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.
Associated Products (8)
2018 Lincoln MKZ 2017 Lincoln MKZ 2016 Lincoln MKZ 2015 Lincoln MKZ 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10127398-0001.pdf↗
November 3, 2017•Document ID: 10127406
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; AIR BAGS
Mfr Comm. #:
SSM 46901
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed. Connect the IDS and check the RCM and APIM for DTCs. If any of the following RCM DTCs U3000, U2100, U2101, U2300, U0455, B0080, B141B, B141C, B0054, B140C, B140D, B0057, B140E, B140F and/or APIM DTC U0452 is stored, then reprogram the RCM to the latest level using IDS or FJDS 107.04 or higher. After reprograming, perform an as-built configuration of the RCM. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14B321 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual. Calibration files may also be obtained at www.motorcraftservice.com
Associated Products (4)
2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford Fusion 2017 Lincoln MKZ
Associated Documents
- Download MC-10127406-0001.pdf↗
November 2, 2017•Document ID: 10127405
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 46900
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Associated Products (202)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford E-250 2017 Ford E-350 2017 Ford E-450 2017 Ford Edge 2017 Ford Escape+ 182 more
Associated Documents
- Download MC-10127405-0001.pdf↗
November 1, 2017•Document ID: 10127395
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
17-2220
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2017-2018 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 29-Sep-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Reprogram the powertrain control module (PCM) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 107.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
Associated Products (4)
2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford Fusion 2017 Lincoln MKZ
Associated Documents
- Download MC-10127395-0001.pdf↗
October 6, 2017•Document ID: 10125078
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
SSM 46860
Date Added:
December 14, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (57)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 37 more
Associated Documents
- Download MC-10125078-0001.pdf↗
October 4, 2017•Document ID: 10125074
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 46854
Date Added:
December 14, 2017
Manufacturer:
FORD
Summary
Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (12)
2018 Ford Escape 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Escape 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ
Associated Documents
- Download MC-10125074-0001.pdf↗

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