Lincoln LS Complaints (2002)

121 consumer complaints on file.

#10164009July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
(1) VEHICLE EMISSIONS SYSTEM INDICATOR LIGHT APPEARED ON DISPLAY (2) VEHICLE HESITATES (JERKS SLIGHTLY) AT SPEEDS UP TO 60 MPH, CARS ALSO KILLS RANDOMLY WHILE THE CAR IS IN MOTION (3) I HAVE NOT DONE ANY REPAIRS YET ( I HAVE BEEN SEARCHING FOR RECALL INFORMATION) I HAVE VIEWED MANY FORUMS ONLINE ON DEFECTIVE COIL PACKS ON THESE VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154795April 7, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
DT*: THE CONTACT STATED AFTER HAVING A LEFT REAR FLAT TIRE, THE LUGS NUTS COULD NOT BE REMOVED FROM THE WHEEL ASSEMBLY. AFTER INITIAL INSPECTION, IT WAS DETERMINED THE STAINLESS STEEL JACKET OF ALL OF THE LUG NUTS ON THE VEHICLE WERE DISTORTED. THE VEHICLE IS CURRENTLY AWAITING TOW SERVICE TO A DEALER FOR FURTHER INSPECTION. UPDATED 05/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149297February 2, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE, THE ACCELERATOR PEDAL WAS ALSO PUSHED WHICH CAUSED THE VEHICLE TO LURCH FORWARD AND STRIKE ANOTHER VEHICLE FROM BEHIND AT 45MPH. ALTHOUGH THERE WAS A CRASH, NO ONE WAS INJURED. THE VEHICLE SUSTAINED MINOR DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. THE DEALER DETERMINED THE PLACEMENT OF THE BRAKE AND ACCELERATOR PEDALS WERE ACCURATE AND SUGGESTED THE CRASH WAS NOT DUE TO ANY DEFECT. THE DEALER COULD NOT DUPLICATE THE PROBLEM, NO REPAIRS WERE MADE CONCERNING THE BRAKE AND ACCELERATOR PEDALS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149216February 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 LINCOLN LS 4.0 V8 (50K MILES) - TRANSMISSION DISENGAGES AT ANY SPEED. ALSO, IT SHIFTS VERY HARD, WHEN DRIVING AND WHEN PUTTING SHIFT LEVER INTO REVERSE AND DRIVE. LASTLY, IT SURGES WHEN IN GEAR AT IDLE, AND UPON DECELERATION, REFUSES TO DOWNSHIFT UNTIL HIGH (3-3500 RPMS) WHICH CREATES A SENSATION OF BEING PULLED DOWN THE ROAD. DEALER CANNOT REPLICATE PROBLEMS. I HAVE SEEN ON MULTIPLE DISCUSSION GROUPS THAT THIS VEHICLE HAS PROBLEMS WITH THE SOLENOID PACK AND VALVE BODY CREATING SYMPTOMS LIKE THOSE DESCRIBED ABOVE. IT IS DANGEROUS TO DRIVE THE VEHICLE LIKE THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146182December 27, 2005
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE. AFTER 36 MONTHS OF LEASING A 2002 LINCOLN LS, MY WIFE AND I PURCHASED THE VEHICLE WITH IT HAVING APPROXIMATELY 28,000 MILES IN SEPTEMBER 2005. IN DECEMBER OF THAT YEAR WITH LESS THAN 30,000 MILES, MY WIFE HAD A MINOR TRAFFIC ACCIDENT WHEN WHILE BRAKING THE CAR FAILED TO STOP. THE BRAKES HAD BEEN SERVICED IN AUGUST FOR A SQUEAL. THERE WAS NO EXCESSIVE WEAR BUT THE ROTORS WERE RE-SURFACED. PRIOR TO THIS INCIDENT THERE HAD BEEN NO OTHER BRAKING PROBLEMS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10144369December 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION HAS A DELAY START/HARSH ENGAGEMENT AND SLIPS WHEN ACCELERATING CAR IS A 2002 LINCOLN LS V8. MODEL AND MAKE DOESN'T INCLUDE LS ONLY BLACKWOOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141630November 3, 2005
VEHICLE SPEED CONTROL:LINKAGES
MY WIFE WAS STOPPED AT A STOP LIGHT AND STARTED TO MOVE UP IN TRAFFIC TO CLOSE A GAP BETWEEN HER AND VEHICLE IN FRONT OF HER WHEN THE 2002 LINCOLN LS SUDDENLY SURGED FORWARD HITTING THE VEHICLE IN FRONT OF HER. BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED TO SURGE FORWARD. SHE FINALLY STOPPED THE VEHICLE AND THEN PUT THE VEHICLE IN REVERSE TO BACK AWAY FROM THE VEHICLE IN FRONT OF HER. WITH HER FOOT ON THE BRAKE, THE VEHICLE SURGED IN REVERSE AND HIT THE VEHICLE BEHIND HER. THE VEHICLE SUSTAINED DAMAGE IN BOTH FRONT AND REAR. VEHICLE WAS TAKEN TO LINCOLN DEALERSHIP WHERE THEY STATED THAT THE VEHICLES COMPUTER SYSTEMS DID NOT SHOW A CODE. FORD MOTOR COMPANY WAS CONTACTED BY THE VEHICLES OWNER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140631October 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE FAILURE. MY WIFE AND I PURCHASED THE 2002 LINCOLN LS IN AUGUST, 2005 FROM OUR LOCAL FORD DEALERSHIP. LATER THAT MONTH ON TWO OCCASIONS MY WIFE REPORTED THAT THE BRAKES FAILED DURING LOW SPEED STOPS. WE TOOK THE VEHICLE BACK TO THE DEALERSHIP BUT THE SERVICE DEPARTMENT FOUND NOTHING WRONG. THE SERVICE DEPARTMENT SUGGESTED SHE MIGHT BE DRIVING WITH TWO FEET AND ASKED THAT SHE ALLOW HER SPOUSE TO DRIVE IT FOR A WHILE TO SEE IF IT HAPPENED TO HIM. ON OCTOBER 5, 2005 DURING A LOW SPEED STOP AT AN INTERSECTION, THE BRAKES FAILED AGAIN CAUSING A MINOR TRAFFIC ACCIDENT. THERE WERE NO INJURIES BUT A CLAIM WAS FILED WITH OUR INSURANCE COMPANY. AGAIN, THE VEHICLE WAS TAKEN TO THE DEALER SERVICE DEPARTMENT AND THEY FOUND NOTHING WRONG. WE TOOK THE VEHICLE TO OUR PERSONAL MECHANIC AND HE WAS UNABLE TO FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. ON OCTOBER 17, THE BRAKES FAILED TO STOP THE VEHICLE AGAIN WHILE MY WIFE WAS DRIVING BUT DID NOT RESULT IN AN ACCIDENT. ON OCTOBER 24, 2005 I WAS DRIVING THE VEHICLE AND BEGINNING TO STOP DURING SLOW SPEED TRAVEL AND DEPRESSED THE BRAKE, THE VEHICLE FELT ALMOST AS IF IT ACCELERATED AND I DID WHAT I SUGGESTED THAT MY WIFE DO IF IT HAPPENED AGAIN AND THAT WAS TO SLAM THE VEHICLE INTO NEUTRAL OR REVERSE TO STOP IT. THE VEHICLE CAME TO A STOP. THIS DID NOT RESULT IN AN ACCIDENT AS NO OTHER VEHICLES WERE IN FRONT OF ME. I CHECKED THIS WEBSITE TO FIND THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM, REPORTED IT TO THE DEALERSHIPS AND RECEIVED THE SAME RESULTS FROM FORD. "NOTHING FOUND" I TOOK THE VEHICLE TO THE DEALER AGAIN, CONTACTED THE FORD COMPANY CUSTOMER RELATIONS DIVISION AND ALSO FILED THIS COMPLAINT. THIS IS A POTENTIALLY DEADLY DEFECT AND SO FAR FORD CONTENDS THEY CAN FIND NOTHING WRONG. THE VEHICLE WILL BE LOOK AT AGAIN AT THE DEALERSHIP. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10138776October 6, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: 2002 LINCOLN LS. THE CONSUMER STATED TWO WINDOW REGULATORS; BROKE WITHIN A MONTH OF EACH OTHER. THE WINDOWS DID NOT ROLL UP OR DOWN, AND THEY DID NOT STAY UP. THIS STARTED TWO WEEKS AGO. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO STATED IT WOULD COST $300 TO FIX THE WINDOWS , AND THE CONSUMER HAS NOT HAD THE PROBLEM FIXED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138273September 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 LINCOLN LSE. HAD THREE INSTANCES WHERE THE CONSUMER TRIED TO BRAKE AND THE VEHICLE SURGED FORWARD AND DID NOT STOP. THIS HAS BEEN OVER THE LAST NINE MONTHS. TOOK VEHICLE TO THE DEALERSHIP, AND THEY DIDN'T KNOW WHAT THE PROBLEM WAS. THEY DID NOT HAVE A CODE. THE DEALERSHIP SAID THEY CONTACTED FORD MOTOR COMPANY, AND THEY SAID THEY HAD NO OTHER INSTANCES WITH THIS MODEL CAR. THE CONSUMER BOUGHT VEHICLE NEW IN AUGUST 2002. HAD NO PROBLEMS WITH THE BRAKES BEFORE NINE MONTHS AGO. THERE HAS BEEN NO ACCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136629September 15, 2005
AIR BAGS:FRONTAL
DT: THE CALLER'S VEHICLE WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING 25 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT ATTEMPTING TO TURN LEFT. THE CALLER'S VEHICLE HIT THE FRONT CORNER OF THE OTHER VEHICLE. UPON IMPACT, BOTH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. CALLER'S WIFE SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. MANUFACTURER SAID SOMEONE WILL CONTACT THE CALLER IN TWO BUSINESS DAYS. DEALER HAS NOT BEEN CONTACTED YET. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10135240September 3, 2005
ELECTRICAL SYSTEM
ALL WARNING LIGHTS IN DASHBOARD ILLUMINATED AT THE SAME TIME ONE DAY OUT OF THE BLUE SKY ONE DAY 2 WEEKS AFTER I PURCHASED THE VEHICLE ID# [XXX]. ABS WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, AIRBAG WARNING LIGHT; LIGHT BULB WARNING LIGHTS.*JB UPDATED 07/19/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133013August 16, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD PROBLEMS WITH THE WINDOW MECHANISM IN MY LINCOLN LS. SEVERAL DEALERSHIP SERVICE CENTERS INFORMED ME THAT A LOT OF THE LINCOLNS WERE HAVING THE SAME PROBLEM WITH A FAULTY WINDOW MECHANISM BUT THEY WOULD NOT COVER IT BECAUSE THE CAR WAS OUT OF WARRANTY. I SPOKE TO FORD AND THEY AGREED THAT BECAUSE OF THE FAULTY MECHANISM THEY WOULD FIX THE WINDOW FOR A DISCOUNT. I PAID 40 DOLLARS FOR A 270 DOLLAR REPAIR. RECENTLY THE CAR HAS HAD THE SAME PROBLEM WITH THE FAULTY WINDOW MECHANISM. I BROUGHT IT TO THE DEALERSHIP EXPECTING IT TO BE COVERED THE SAME AS THE LAST TIME. THEY TOLD ME THEY COULD NOT COVER THE COST OF THE WINDOW AGAIN. I CONTACTED FORD WHO TOLD ME THEY DON'T KNOW ABOUT THE PROBLEMS WITH THE FAULTY WINDOW MECHANISMS. THIS PROBLEM CAUSED DAMAGE TO THE INSIDE OF THE CAR AND MAKES THE CAR VULNERABLE TO BREAK INS. I AM UNABLE TO FEEL SAFE IN THE CAR NOW BECAUSE THE WINDOW WILL NOT ROLL ALL THE WAY UP. I WOULD LIKE AN INVESTIGATION INTO THIS ISSUE FOR MYSELF AND ALL THE OTHER LINCOLN OWNERS HAVING THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128580July 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONSUMER STATES THE CHECK TRANSMISSION LIGHT WOULD ILLUMINATE. THE SERVICE DEALER WAS UNABLE TO DULPICATE THE PROBLEM. THE CONSUMER IS NOT HAVING ANY PROBLEMS WITH THE TRANSMISSION. THE MANUFACTURER HAS NOT BEEN CONTACTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126532June 24, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS SLOWING DOWN TO TURN RIGHT ONTO THE ON RAMP OF THE HIGHWAY WHEN MAKING THE RIGHT HAND TURN AND PRESSING ON THE BRAKE THE CAR JUST SHUT OFF. I LOST POWER STEERING AND BRAKE POWER. AFTER I USED TO EMERGENCY BRAKE TO STOP THE CAR, I WAS ABLE TO RESTART THE CAR AND CONTINUE ON. THE NEXT TIME I DROVE THE CAR, IT MYSTERIOUSLY OVERHEATED. I TOOK THE CAR IN AND EXPLAINED THE SUDDEN ENGINE STOPE AND THE OVERHEATING...AND THE DEALER ONLY ADDRESSED THE OVER HEATING PROBLEM. NOTHING WAS SAID OR DISCUSSED ABOUT THE CAR JUST TURNING OFF FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124966June 10, 2005
SERVICE BRAKES
IN PAST MONTH LINCOLN LS 2002 VIN [XXX] EXPERIENCED TWO LOW-SPEED (LESS THAN 10 MPH) BRAKE FAILURES.ONE RESULTED IN A MINOR ACCIDENT.THE FIRST OCCURRED APPROX. MAY 1, BUT NO ACCIDENT RESULTED.WHILE I WAS ATTEMPTING TO STOP AT AN INTERSECTION, BRAKES FAILED TO HOLD AND CAR ROLLED THROUGH A STOP SIGN INTO THE CROSS STREET.THERE WAS ONCOMING TRAFFIC BUT NO ACCIDENT RESULTED.I IMMEDIATELY HAD CAR EVALUATED BY MY PERSONAL MECHANIC AND SERVICE DEPT AT CENTRAL FORD IN HOUSTON. NEITHER SHOP WAS ABLE TO DIAGNOSE AND FIX PROBLEM.ON MORNING OF MAY 31, MY SON WAS DRIVING TO HIS OFFICE IN GALVESTON WHEN BRAKES AGAIN FAILED TO HOLD DURING TRAFFIC STOP.THERE WAS A MINOR ACCIDENT WHEN LINCOLN REAR-ENDED ANOTHER VEHICLE.LINCOLN WAS TOWED TO REPAIR SHOP IN GALVESTON EVEN THOUGH THE BRAKES APPEARED TO FUNCTION AFTER THE ACCIDENT-POLICE INVESTIGATOR DID NOT BELIEVE LINCOLN WAS SAFE TO OPERATE GIVEN HISTORY OF BRAKE FAILURE.THERE WAS MINOR DAMAGE TO THE FRONT BUMPER OF LINCOLN AND ALSO THE BACK BUMPER OF VAN THAT WAS REAR-ENDED.ON JUNE 1 HAD LINCOLN TOWED FROM GALVESTON TO SOUTHWEST LINCOLN IN HOUSTON.AGAIN SERVICE SHOP HAS NOT BEEN ABLE TO IDENTIFY AND CORRECT ROOT CAUSE OF BRAKE FAILURE INCIDENTS.SERVICE DEPT ADVISED ME THEY CAN FIND NO PROBLEMS WITH LINCOLN.I SPOKE WITH A SENIOR SERVICE CONSULTANT AT CENTRAL FORD.HE SAID THERE IS NO HISTORY OF BRAKE FAILURE WITH LINCOLNS OF THIS MODEL TYPE.I TOOK LINCOLN AGAIN TO SOUTHWEST LINCOLN ON MONDAY MORNING AND PICKED IT UP LATE TUESDAY AFTERNOON FOR DIAGNOSIS AND AGAIN THE SERVICE SHOP HAS NOT BEEN ABLE TO IDENTIFY PROBLEM.INFERENCE IS THAT I SHOULD BE ABLE TO SAFELY DRIVE IT, BUT THE FAIL-TO-BRAKE INCIDENTS HAVE CONVINCED ME THAT CAR IS TOO DANGEROUS TO DRIVE.I FILED A COMPLAINT WITH LINCOLN AND WAS TOLD THAT IT IS UP TO THE INDIVIDUAL DEALERSHIP TO FIND PROBLEM AND NOT LINCOLN'S RESPONSIBILITY.I WAS TOLD BY THE SENIOR SERVICE ADVISOR THAT AS LONG AS THE BRAKE FAILURE CAN'T BE DUPLICATED THERE IS NOTHING MORE THAT CAN BE DONE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10111417February 7, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHEN CONSUMER DROVE OVER A SPEED BUMP IN A PARKING LOT THE PASSENGER SIDE IMPACT AIRBAG DEPLOYED. *BF THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THERE WERE SCRATCHES ON THE FRAME UNDERNEATH THE VEHICLE AND THAT SOME OBJECT WHICH TRIGGERED THE AIR BAG. THE CONSUMER BELIEVES THE DEALER AND MANUFACTURER ARE AWARE OF THE AIR BAG PROBLEM BUT REFUSE TO PROVIDE ANY ASSISTANCE BECAUSE THE VEHICLE IS OUT OF WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097914October 28, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 20 MPH, THE SIDE AIR BAG ON THE DRIVER SIDE INADVERTENTLY DEPLOYED WITHOUT ANY REASON/WARNING. THE DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088621August 26, 2004
ENGINE AND ENGINE COOLING
CAR ACCELERATES WITH NO PRIOR WARNING ENGINE HIT 3000 RPMS HAD TO SLAM ON BRAKES DID NOT HOLD CAR HAD TO TURN MOTOR OFF. THIS HAS HAPPENED TWICE. DEALERSHIP COULDN'T REPRODUCE THIS THEY REPLACE IDLE AIR CONTROL VALVE THEY THINK THIS IS THE PROBLEM? I'M NOT HAPPY WITH THE FACT THEY ARE NOT SURE IF THIS IS IT WHAT IF IT HAPPENS AGAIN?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080901July 12, 2004
TIRES
WE PURCHASED A 2002 LINCOLN LSE ABOUT 15 MONTHS AGO. ABOUT A WEEK AGO WE TOOK IT IN FOR SERVICE AND WAS TOLD THEY COULDN'T FIND ANYTHING THEN 3 DAYS LATER BROUGHT IT IN WITH THE SAME PROBLEM AND NEW BRAKES WERE INSTALLED AN WE WERE TOLD WE WOULD BE NEEDING NEW TIRES. WE ASKED IF NEEDED TO BE DONE THEN BUT THE SERVICE PERSON SAID SOON. 7 DAYS LATER WHILE DRIVING ON THE FLORIDA TURNPIKE IN THE FAST LANE OUR LEFT REAR DRIVERS SIDE TIRE LITERALLY BLEW OFF THE CAR LEAVING NOTHING BUT THE RIM. THANK GOD THE CAR BEHIND US WITNESSED IT ALL AND STAYED BEHIND US TILL WE WERE SAFE ACROSS 3 LANES TO THE SHOULDER. HE SAID HE NEVER SAW SOMETHING LIKE THAT HAPPEN. WE HAVE HAD MANY CARS AND HAVE BEEN DRIVING FOR AT LEAST 26 YEARS AND NEVER NEVER EXPERIENCED ANYTHING LIKE THIS. I THANK GOD WE WERE SAFE BUT I DO THINK THIS SHOULD BE LOOKED INTO. TIRES SHOULD NOT JUST EXPLODE OFF A RIM AND DISINTERGRATE. PLEASE LET ME KNOW IF YOU HAVE OTHER COMPLAINTS ABOUT THIS, AS THIS WAS A VERY FRIGHTENING EXPERIENCE. AFTER TOWING THE VECHICLE INTO THE LINCOLN MERCURY SHOWROOM WE ARE TOLD WE NEED 4 NEW TIRES AND A RIM -- $1600. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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