Lincoln Aviator Service Bulletins (2020)

328 manufacturer communications on file.

• October 8, 2020•Document ID: 10181870

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49245

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC accessory protocol interface module (APIM) not being fully seated. Verify that the connector is fully seated into the APIM prior to performing any other diagnostics or repairs on the vehicle for this concern. If the connection is found loose, re-seat the connection and retest.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10181870-0001.pdf↗
• October 2, 2020•Document ID: 10181918

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  TSB 20-2345

  Date Added:

  November 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0C48, P0C49, P2B29, P0CFF, P0E1F, P0C4B, P0C4A, P2CF3, P0A06, P0A07, P2D01, P2D00, P2D03, P2D04, P0C73, and/or P2D02 stored in the powertrain control module (PCM). This may be due to the software in the battery energy control module (BECM). To correct the condition, follow the Service Procedure to reprogram the BECM.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10181918-0001.pdf↗
• September 25, 2020•Document ID: 10180428

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49210

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (150)

  2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-150+ 130 more
  Associated Documents

  • DownloadMC-10180428-0001.pdf↗
• September 24, 2020•Document ID: 10180421

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49204

  Date Added:

  October 6, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit various electrical concerns due to an open 3 or 4 post fuse array on the high current battery junction box (BJB). Service part LU5Z-14526-ALD has been released for the 3 post fuse array and LU5Z-14526-ANC has been released for the 4 post fuse array. It is no longer necessary to order the complete wiring harness to obtain these parts.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180421-0001.pdf↗
• September 23, 2020•Document ID: 10180415

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49201

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor vehicles built on or before 19-Aug-2019 may exhibit an A/C system that is inoperative or does not cool properly. This may be due to a low refrigerant charge and/or system leak. Normal Workshop Manual (WSM) diagnosis and testing procedures may not verify any leaks. If this occurs, pressurize the system and spray the brazed joint of the thermostatic expansion valve manifold and tube assembly with soapy water just above where the retaining bracket/insulator bolts to the right side frame rail and check for leaks.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180415-0001.pdf↗
• September 22, 2020•Document ID: 10180407

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49197

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid engine and built on or before 04-Aug-2020 may exhibit an illuminated malfunction indicator lamp (MIL) and/or engine overheating fault message with diagnostic trouble codes (DTCs) P0217 and/or P06EF stored in the powertrain control module (PCM). This may be due to an assembly pin left in the accessory drive belt tensioner during the production process. To correct the condition, remove any assembly pins from the accessory drive belt tensioner. If no pins are found, refer to Workshop Manual (WSM), Section 303-06 or Section 303-03 for further diagnostics.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180407-0001.pdf↗
• September 9, 2020•Document ID: 10180390

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SSM 49172

  Date Added:

  October 6, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on 07-Nov-2019 and through 04-Aug-2020 may exhibit a lack of power steering assist at initial engine start-up with diagnostic trouble code (DTC) C102D stored in the power steering control module (PCSM). This may be due to the software in the PCSM. During normal diagnostics in Workshop Manual (WSM), Section 211-02, if pinpoint test (PPT) step AI5 is answered YES, reprogram the PCSM with the latest software level of the appropriate Ford diagnostic scan tool. If DTC C102D returns, continue with normal diagnostics. For claiming, use causal part 3504 and applicable labor operations in Sections 03 and 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180390-0001.pdf↗
• September 9, 2020•Document ID: 10180340

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 20-2301

  Date Added:

  October 1, 2020

  Manufacturer:

  FORD

  Summary

  Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

  Associated Products (26)

  2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford F-150+ 6 more
  Associated Documents

  • DownloadMC-10180340-0001.pdf↗
• September 4, 2020•Document ID: 10180365

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

  Mfr Comm. #:

  SSM 49162

  Date Added:

  October 6, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to excessive idling and/or a learned value in the powertrain control module (PCM) that is incorrect. To correct the condition, perform the PCM - Reset the Keep Alive Memory (KAM) application in the appropriate Ford diagnostic scan tool. For claiming, use Causal Part 12A650 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180365-0001.pdf↗
• September 2, 2020•Document ID: 10180336

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 20-2305

  Date Added:

  October 1, 2020

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 20-2107 to update the Part List. Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. This may be caused by the A clutch piston return spring snap ring becoming dislodged. To correct the condition, follow the Service Procedure steps to replace the front support and A clutch assemblies.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180336-0001.pdf↗
• September 2, 2020•Document ID: 10180334

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  TSB 20-2299

  Date Added:

  October 1, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C or P179D stored in the powertrain control module (PCM) and a possible lack of power. This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10180334-0001.pdf↗
• August 31, 2020•Document ID: 10179156

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  TSB 20-2291

  Date Added:

  September 2, 2020

  Manufacturer:

  LINCOLN

  Summary

  This article supersedes TSB 20-2135 to correct the Service Procedure. Some 2020 Explorer/Aviator/Corsair vehicles built on or before 23-Jul-2020 may inadvertently activate the reverse braking assist system while backing up. This may be perceived as the system is too sensitive to surrounding objects. This may be due to the software in the image processing module B (IPMB). To correct the condition, follow the Service Procedure to reprogram the IPMB, as well as the accessory protocol interface module (APIM) to allow the vehicle to remember the last setting of reverse brake assist when the vehicle is restarted.

  Associated Products (3)

  2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair
  Associated Documents

  • DownloadMC-10179156-0001.pdf↗
• August 28, 2020•Document ID: 10179159

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 20-2293

  Date Added:

  September 2, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0C48, P0C49, P2B29, P0CFF, P0E1F, P0C4B, P0C4A, P2CF3, P0A06, P0A07, P2D01, P2D00, P2D03, P2D04, P0C73, and/or P2D02 stored in the powertrain control module (PCM). This may be due to the software in the battery energy control module (BECM). To correct the condition, follow the Service Procedure to reprogram the BECM.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10179159-0001.pdf↗
• August 21, 2020•Document ID: 10179180

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49120

  Date Added:

  September 2, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles equipped with a 3.0L hybrid engine and built on or before 18-Jul-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0BCD stored in the inverter system controller (SOBDMC). This may be due to the software in the SOBDMC. To correct the condition, reprogram the SOBDMC with the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 7B012 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10179180-0001.pdf↗
• August 21, 2020•Document ID: 10179152

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 20-2282

  Date Added:

  September 2, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator vehicles may exhibit a rattle type noise originating from the exhaust flexible pipe. This may be due to the natural harmonic frequency of the pipe. To correct the condition, follow the Service Procedure to install a worm gear clamp over the exhaust flexible pipe.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10179152-0001.pdf↗
• August 18, 2020•Document ID: 10179179

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SSM 49107

  Date Added:

  September 2, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Explorer/Aviator vehicles built on or before 04-Sep-2019 equipped with memory seats may exhibit the driver front seat moving forward during easy entry/exit operation when the vehicle is turned off. This may be due to the software in the driver front seat module (DSM). To correct the condition, reprogram the DSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14C708 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10179179-0001.pdf↗
• August 18, 2020•Document ID: 10179176

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49104

  Date Added:

  September 2, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10179176-0001.pdf↗
• August 13, 2020•Document ID: 10179368

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 49092

  Date Added:

  September 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles built on or before 01-Aug-2019 may exhibit an inaccurate number of available radio station presets and/or preset pages may be inaccurate in the front display interface module (FDIM). This may be due to the software in the accessory protocol interface module (APIM) SYNC module. To correct the condition, download and run the APIM Configuration application in the Ford Diagnostic and Repair System (FDRS) scan tool. If asked if the original module is still installed, answer NO. The SYNC 3 universal thumb drive should not be used to correct this condition. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10179368-0001.pdf↗
• August 12, 2020•Document ID: 10179344

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE; EQUIPMENT

  Mfr Comm. #:

  SSM 49085

  Date Added:

  September 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

  Associated Products (20)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10179344-0001.pdf↗
• August 12, 2020•Document ID: 10179334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49084

  Date Added:

  September 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (50)

  2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Edge2019 Ford Escape+ 30 more
  Associated Documents

  • DownloadMC-10179334-0001.pdf↗