Lincoln Aviator Service Bulletins (2020)

328 manufacturer communications on file.

• January 6, 2021•Document ID: 10186386

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 20-2337

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. This may be caused by the A clutch piston return spring snap ring becoming dislodged. To correct the condition, follow the Service Procedure steps to replace the front support and A clutch assemblies.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10186386-0001.pdf↗
• January 5, 2021•Document ID: 10186563

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49426

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.

  Associated Products (20)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10186563-0001.pdf↗
• December 23, 2020•Document ID: 10184780

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  TSB 20-2428

  Date Added:

  January 5, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles equipped with a 3.0L hybrid engine and built on or before 17-Jul-2020 may exhibit inoperative preferred charge time scheduling using the touchscreen and/or Lincoln Way phone application. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10184780-0001.pdf↗
• December 18, 2020•Document ID: 10184647

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49410

  Date Added:

  January 5, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator/Navigator vehicles may exhibit the inability to unlock the doors using the remote keyless entry (RKE) transmitter, Lincoln Way App, and the passive entry system door handles. The door keypad and the mechanical key will be the only option to unlock the vehicle when this concern is present. In addition to the inability to unlock the vehicle, the vehicle may also exhibit a no crank/no start symptom. To address this condition, reprogram the body control module (BCM) using the appropriate Ford diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (2)

  2020 Lincoln Aviator2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10184647-0001.pdf↗
• December 18, 2020•Document ID: 10184642

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49407

  Date Added:

  January 5, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator vehicles equipped with a 2.3L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0128, P0217, P0330, P1026, P1299, and/or P130D. This may be due to the engine coolant temperature (ECT) sensor or ECT sensor wiring harness. For 2.3L vehicles, replace the ECT sensor and pigtail wiring connector (GU2Z-14S411-KA). For 3.0L vehicles, replace the ECT and knock sensor. To aid with the engineering investigation, do not disconnect the wiring connector from the ECT sensor during disassembly. Leave the connector on the sensor in case parts are called back for analysis.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10184642-0001.pdf↗
• December 18, 2020•Document ID: 10184646

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49409

  Date Added:

  January 5, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Aviator vehicles equipped with a 360 degree view camera system and built on or before 07-Dec-2020 may exhibit an intermittent blank or blue screen when placed into reverse but return to normal when placed into drive. This condition may be more noticeable during cool or colder temperatures. To correct the condition, reprogram the image processing module B (IPMB) using the latest software version of the appropriate Ford scan tool. For claiming, use causal part 19H405 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (2)

  2021 Lincoln Aviator2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10184646-0001.pdf↗
• December 16, 2020•Document ID: 10184637

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49405

  Date Added:

  January 5, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Aviator and 2021 Corsair hybrid vehicles may exhibit various concerns with the Lincoln Dual TurboCord. For diagnostic assistance, contact Webasto Charging Systems, Inc. directly at 888-219-6747 or at [email protected].

  Associated Products (3)

  2021 Lincoln Aviator2021 Lincoln Corsair2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10184637-0001.pdf↗
• December 15, 2020•Document ID: 10184645

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 20-2425

  Date Added:

  January 5, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020-2021 Explorer/Aviator vehicle may exhibit a water leak in the rear liftgate area and/or exhibit water in the spare tire area. To correct the condition, follow the Service Procedure steps to identify the leak path.

  Associated Products (4)

  2021 Ford Explorer2021 Lincoln Aviator2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10184645-0001.pdf↗
• December 4, 2020•Document ID: 10184626

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49377

  Date Added:

  January 5, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine and built on or before 01-Dec-2020 may exhibit inoperative air conditioning, an illuminated malfunction indicator lamp, and/or an illuminated powertrain malfunction (wrench) indicator with various diagnostic trouble codes present and a blown fuse F14. This may be due to wiring harness 14290 chaffing on the A/C compressor pulley. If chaffing is present, repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. Make sure that the wiring harness retainer is fully seated in the back side of the bracket on the A/C compressor to keep the harness away from the compressor pulley.

  Associated Products (4)

  2021 Ford Explorer2021 Lincoln Aviator2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10184626-0001.pdf↗
• November 20, 2020•Document ID: 10183421

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 20-2405

  Date Added:

  December 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit a rough idle with the air conditioning (A/C) on. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10183421-0001.pdf↗
• November 20, 2020•Document ID: 10183420

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 20-2403

  Date Added:

  December 5, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P0751, P0756, P0761, P0766, P0771, P2707, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 8,000 km (5,000 mi) of driving. To correct the condition, follow the Service Procedure steps to perform the PCM - Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or replace the main control valve body.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10183420-0001.pdf↗
• November 11, 2020•Document ID: 10183390

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  SSM 49329

  Date Added:

  December 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020-2021 Aviator and Explorer vehicles may experience an intermittent no crank, inoperative remote start, and/or an illuminated wrench light with diagnostic trouble codes (DTCs) P07E4, B135C and/or U0103. This may be due to a loose ground G210 and/or G214. Check grounds G210 and G214, refer to the Wiring Diagram for location information. If the concern persists, or the grounds are found to be secure, refer to the Workshop Manual and applicable sections of the Powertrain Controls/Emissions Diagnosis (PC/ED) Manual for normal diagnostics.

  Associated Products (4)

  2021 Ford Explorer2021 Lincoln Aviator2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10183390-0001.pdf↗
• October 29, 2020•Document ID: 10181931

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 49292

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (49)

  2020 Ford Edge2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition+ 29 more
  Associated Documents

  • DownloadMC-10181931-0001.pdf↗
• October 29, 2020•Document ID: 10181929

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 49293

  Date Added:

  November 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles equipped with adaptive steering may intermittently display an Adaptive Steering Fault message in the IPC and/or exhibit a steering wheel offset from the straight ahead position without any related diagnostic trouble codes (DTCs) stored. This may be caused by the software in the steering effort control module (SECM) and the steering angle sensor module (SASM). To correct the condition, reprogram the SECM and SASM using the latest level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 3600 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10181929-0001.pdf↗
• October 28, 2020•Document ID: 10181932

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49289

  Date Added:

  November 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U3012 stored in the battery energy control module (BECM) after charging the high voltage battery with an electric vehicle supply equipment (EVSE) cord and/or DTC P0D5C stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to the software in the SOBDM. To correct the condition, reprogram the SOBDM with the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 10B689 and applicable labor operation in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10181932-0001.pdf↗
• October 26, 2020•Document ID: 10181913

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 49284

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

  Associated Products (71)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 51 more
  Associated Documents

  • DownloadMC-10181913-0001.pdf↗
• October 26, 2020•Document ID: 10181912

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 49283

  Date Added:

  November 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

  Associated Products (19)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10181912-0001.pdf↗
• October 20, 2020•Document ID: 10181924

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 20-2363

  Date Added:

  November 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

  Associated Products (37)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus+ 17 more
  Associated Documents

  • DownloadMC-10181924-0001.pdf↗
• October 16, 2020•Document ID: 10181911

  Service Bulletin/Repair Instructions
  EQUIPMENT; VISIBILITY

  Mfr Comm. #:

  SSM 49270

  Date Added:

  November 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator/Police Interceptor Utility vehicles built on 26-May-2020 and through 28-May-2020 may have been built with windshield washer fluid contaminated with brake fluid. If a vehicle exhibits a-pillar and/or rear liftgate trim or tail lamp appearance concerns, collect a sample of the washer fluid using a suction device and place in a white paper or Styrofoam cup. Washer fluid that appears green in color would indicate the washer fluid has been contaminated. Flush the washer fluid system and repair the affected windshield a-pillar area and liftgate area as necessary.

  Associated Products (2)

  2020 Ford Explorer2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10181911-0001.pdf↗
• October 14, 2020•Document ID: 10181921

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  TSB 20-2354

  Date Added:

  November 5, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2020 Aviator vehicles built on or before 17-Sep-2020 equipped with a 3.0L hybrid engine may exhibit occasional harsh shifts and/or a buck/jerk/hesitation condition at low speeds with no diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

  Associated Products (1)

  2020 Lincoln Aviator
  Associated Documents

  • DownloadMC-10181921-0001.pdf↗