Lexus GX Complaints (2004)

53 consumer complaints on file.

#10949893February 6, 2017
SERVICE BRAKES
LEXUS IS SELLING VEHICLES WITH BAD BRAKE ACTUATORS. I TOOK IT TO THEM TWICE AND WHICH THEY SAY THEY DON'T KNOW WHY I'M HERE THE NOISE AND WHY MY BRAKE PEDAL WAS RATTLING WHEN I LOOK ON THE LEXUS FORUMS I SEE SEVERAL PEOPLE COMPLAINING ABOUT THE BRAKE ACTUATORS ARE GOING OUT ON THEIR VEHICLES SOME VEHICLES ONLY HAVE $34,000 ON THEM. THE DANGEROUS PART IS THAT YOU GET NO WARNING LIGHTS OR ANYTHING IF IT GOES OUT AND YOU'RE ON THE EXPRESSWAY YOU CAN NOT STOP THE VEHICLE AT ALL, ONE PERSON EVEN BLOGGED ABOUT HOW THERE'S WENT COMPLETELY OUT ON THEM LUCKILY THEY WERE DRIVING UP IN THE DRIVEWAY BUT THE VEHICLE NEVER STOPPED. LEXUS IS CHARGING PEOPLE ANYWHERE FROM 2 TO $4,000 TO FIX THESE WHEN THEY KNOW THAT SEVERAL OF THEIR VEHICLES ARE HAVING THESE PROBLEMS WHILE STILL NEW. I JUST TOOK IT TO LEXUS AGAIN LAST WEEK AND THE SERVICEMEN SAID IT SOUNDS LIKE THE ACTUATOR IS GOING OUT IF IT IS THEN THAT'S GOING TO BE $4,000. WHILE DRIVING THE VEHICLE I HEAR A LOT OF CLICKING UP UNDER THE HOOD AND YOU CAN FEEL THE VIBRATION ALL THE WAY THROUGH THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949245February 3, 2017
AIR BAGS
CURTAIN SHIELD AIRBAG CONTROL MODULE. RECALL # 16V-065. LEXUS IS NOT REPAIRING THIS IN A TIMELY FASHION. IT HAS BEEN APPROX. SIX MONTHS SINCE WE FIRST RECEIVED NOTICE OF THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944409January 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 LEXUS GX 470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937667December 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 LEXUS GX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO BE TAKEN TO THE HOSPITAL BY AMBULANCE. THE CONTACT HAD NECK INJURIES AND WAS TREATED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919029October 26, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD AND OCCASIONAL THUMP,BUMP WHEN I STOP AT STOP LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894264August 9, 2016
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2004 LEXUS GX470. IN JUNE 2016, I WAS TURNING INTO A DRIVEWAY AND THE CAR VEHICLE STABILITY CONTROL SYSTEM KICKED IN AND CAUSED THE CAR TO JERK BACK AND FORTH, ALMOST CAUSING AN ACCIDENT. I WAS DRIVING AT A LOW SPEED AND IN IDEAL ROAD CONDITIONS, NO REASON FOR THE VSC TO KICK IN. THE VSC LIGHT CAME ON AND HAS SINCE REMAINED ON. SINCE THAT EVENT, THE VEHICLE STABILITY CONTROL SYSTEM HAS KICKED IN FOR NO REASON NUMEROUS TIMES. JUST A FEW EXAMPLES, IN JULY, WHILE I WAS TRAVELING 25 MPH ON AN EXIT RAMP, SUDDENLY THE VSC TOOK OVER AND IT CAUSED THE CAR TO SWERVE BACK AND FORTH, ALMOST CAUSING ME TO RUN OFF THE RAMP INTO AN EMBANKMENT AND WHILE GOING OVER A SPEED BUMP, IT KICKED IN AND ALMOST CAUSED ME TO SWERVE INTO ONCOMING TRAFFIC. IN EACH CASE, THE ROAD AND WEATHER CONDITIONS WERE NOT AN ISSUE. THE CAR DOES NOT FEEL STABLE, AS IT DID BEFORE. I HAVE TO DRIVE SLOWER, TAKE TURNS SLOWER, AND ADJUST HOW I APPROACH STANDARD DRIVING.I TOOK THE CAR TO THE LEXUS DEALERSHIP AND AFTER $2500 WORTH OF REPAIRS, THE VSC CONTROL LIGHT IS STILL ON AND THE CAR IS STILL UNSTABLE. THEY CLAIMED THEY FIXED A HEIGHT CONTROL ISSUE AND REPLACED A SENSOR, HOWEVER IT DID NOT FIX THE VSC ISSUE. THIS IS A VERY SERIOUS ISSUE AND CAN CAUSE A LIFE THREATENING ACCIDENT. I HAVE RESEARCHED AND IT APPEARS THAT THIS IS A PROBLEM WITH THIS SPECIFIC CAR AND MODEL YEAR, FROM OTHER COMPLAINTS. IT SHOULD BE A RECALL ISSUE AND RECEIVE PRIORITY. PLEASE ADDRESS THIS MATTER, IT IS VITALLY IMPORTANT! THIS PROBLEM CAN CAUSE A FATALITY IF LEFT UNADDRESSED. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874933June 17, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD WITH SHINY SPOTS THAT GIVE GLARE WHEN DRIVING IN THE SUN.THIS IS AN ISSUE WHENEVER THE CAR IS IN MOTION ON ANY SURFACE (STREET, HIGHWAY, TURNING, ETC). WE RECEIVED ZLD WARRANTY ENHANCEMENT NOTIFICATION AND GOT ON LOCAL DEALERSHIP (GRAPEVINE, TEXAS) "WILL CALL" LIST OVER A YEAR AGO. DEALERSHIP CONTINUES TO SAY THEY WILL CALL WHEN PART IS AVAILABLE. ONLINE IT APPEARS THE ONLY PEOPLE WHO HAVE HAD DASHES REPLACED ARE THOSE WHO HAVE LEXUS BLOGS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819491January 11, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHEN I PURCHASED MY VEHICLE FROM THE LEXUS DEALER IT HAD AN OCCASIONAL THUMP, BUMP CLUNK WHEN I WAS STOPPED AT STOP LIGHTS. SORT LIKE SOMEONE WAS TRYING TO BUMP ME FORWARD. I HAVE COMPLAINED ABOUT THIS AT EVERY SERVICE APPOINTMENT INCLUDING WARRANTY APPOINTMENTS. NO ONE SEEMS TO KNOW WHAT IT IS. IT HAS GOTTEN MUCH WORSE. I THEREFORE HAVE TRIED TO DO SOME INTERNET RESEARCH AND APPEARS THAT NOT ONLY DOES LEXUS KNOW WHAT IT IS BUT THEY MIGHT HAVE ACTUALLY PUBLISHED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM. I AM FEARFUL THAT THE VEHICLE IS BECOMING UNSAFE AND I BELIEVE WITH THE NUMBER OF COMPLAINTS I FOUND ON THE LEXUS SITES THAT THIS IS SHOULD BE A RECALL ISSUE NOT AN ISSUE THAT MY DEALER CONTINUALLY IGNORES. MY LEXUS ALSO IN COLD WEATHER (LOW 30S) HAS A LARGE GROWLING NOISE WHEN STOPPED AND BRAKES APPLIED. I THINK IT IS PART OF THE AFOREMENTIONED ISSUE. I HAVE HAD MY VEHICLE ALIGNED A FEW TIMES. IT HAS A SENSATION OF PULLING RIGHT. HOWEVER IT STAYS TRUE, PRETTY MUCH, ON THE ROAD. I SHOULD NOT HAVE THIS FEELING IN THE STEERING PLAY. LASTLY, I AM CONSTANTLY CHANGING OUT THE OUTSIDE LIGHTS ON THE VEHICLE. HEADLIGHTS, TURN INDICATORS AND REAR BRAKE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783874October 21, 2015
SUSPENSION
AT START UP THE REAR HEIGHT GOES UP AND STAYS UP. TOOK IT TO THE SHOP AND THEY MANUALLY BLED THE AIR. SAID SENSOR GO OUT ALL THE TIME AND COST A LOT TO REPLACE. CURRENTLY STAYING LEVEL BUT RIDES A LITTLE TIGHT. DEFINITELY DON'T WANT TO PAY $3000 FOR A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628672August 27, 2014
STRUCTURE
WE FIRST NOTICED WHAT LOOKED LIKE TINY BUBBLES UNDER THE DASH AND THE RAISED AREAS STARTED TO SHOW TINY SPLITS AND SINCE THEN HAS CONTINUED TO BUBBLE, SPLIT AND CRACK. THERE ARE SIGNIFICANT AREAS OF SPLITTING AROUND THE OUTLINE OF THE GAUGES, ACROSS THE TOP OF THE DASH, DOWN THE SIDES AND THEY CONTINUE TO GROW IN SIZE AND INTO OTHER AREAS. IN 2010 WROTE YOUR HEADQUARTERS AND AFTER A FEW MONTHS RECEIVED A CALL FROM ONE OF YOUR REPRESENTATIVES. HE ASKED SEVERAL QUESTIONS AND I TOLD HIM THE CAR HAD BEEN GARAGED SINCE WE BOUGHT IT IN 2006 FROM A LEXUS DEALER IN CLEARWATER. HE GAVE ME THE USUAL QUESTION AND ANSWER INVESTIGATION AND SAID HE COULD DO NOTHING. FINALLY, HE SAID SINCE I HAD NOT HAD EVERY OIL CHANGE AND REPAIR DONE AT A LEXUS DEALER AND THE WARRANTY HAD EXPIRED I WAS NOT ENTITLED TO ANYTHING AND I SHOULD HAVE EXTENDED THE WARRANTY. I FELT THE LEXUS I OWNED SHOULD NOT HAVE A DASH THAT WAS DETERIORATING AFTER THIS SHORT PERIOD OF OWNERSHIP AND IT HAD TO BE A DEFECT. YOUR REPRESENTATIVE OFFERED FOR LEXUS TO PAY FOR ONE-HALF THE COST OF THE DASH REPLACEMENT, BUT I FELT THAT THE DASH WAS DEFECTIVE AND THERE WAS NO REASON FOR ME TO PAY TO HAVE ANY PART OF THE REPLACEMENT. I FEEL THE ONLY REASON THE DASH COULD BE SPLITTING IS THE MATERIAL IT WAS FORMED WITH OR WHATEVER PROCESS WAS USED. I REALIZE AS OF THIS YEAR THE CAR IS TEN YEARS OLD, BUT THIS HAS BEEN ON ONGOING PROBLEM NOT A NEW ONE AND IT HAS NOT BEEN RESOLVED. I HAVE HAD FEW PROBLEMS WITH THE LEXUS AND ONLY IN THE LAST FEW YEARS HAS IT NEEDED ANY EXTENSIVE REPAIRS. AFTER CHECKING PRICES AT DIFFERENT DEALERSHIPS I DID USE THE LEXUS DEALERSHIP, BECAUSE THEY WERE VERY CLOSE IN PRICE TO THE OTHER ESTIMATES THAT I HAD GOTTEN AND SINCE THEIR REPAIRMEN WERE TRAINED AND UPDATED ON LEXUS REPAIRS I RESPECTED AND APPRECIATED THEIR KNOWLEDGE AND EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595631June 2, 2014
AIR BAGS, STRUCTURE
THE DASH IS CRACKING ALL OVER THE PLACE(BETWEEN 20-30 PACES). THE MOST CRACKING HAS OCCURRED IN FRONT OF AND AROUND THE PASSENGERS AIRBAG. THIS IS PARTICULARLY CONCERNING BECAUSE I FEAR IT THE AIRBAG NEEDED TO DEPLOY, IT WOULD NOT PROPERLY DO SO, AND ALSO THAT IT MAY BE EXTRA DANGEROUS IF THE CRACKED PIECES OF THE DASH GO FLYING IN ALL DIRECTIONS UPON AIRBAG DEPLOYMENT. THERE ARE THOUSANDS OF SUCH CONDITIONS REPORTED THROUGHOUT THE US HERE: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML IT DOESN'T SEEM TO MATTER IF THE VEHICLE WAS GARAGE KEPT, OR PARKED IN THE SUN. ALSO CLIMATE TEMPERATURE DOESN'T SEEM TO BE A FACTOR. THIS CONDITION IS BEING REPORTS ALL OVER THE US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572772March 17, 2014
STRUCTURE
THE DASHBOARD ON MY 2004 LEXUS GX 470 STARTED TO SHOW A FEW CRACKS BACK IN 2011. IT HAS PROGRESSIVELY GOTTEN WORSE. THE VEHICLE IS ALWAYS GARAGE-STORED. THIS APPEARS TO BE A REAL PROBLEM THAT LEXUS REFUSES TO TAKE RESPONSIBILITY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397129April 22, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE FRONT TURN SIGNAL LIGHT BULBS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS IN WHICH THE BULBS WOULD BE REPLACED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 112,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375508January 10, 2011
EQUIPMENT:MECHANICAL, TIRES, EQUIPMENT
SNOW CHAINS FOR LEXUS GX470 2004 BROKE AND CAUSED EXTENSIVE DAMAGES. PURCHASED: FEBRUARY, 2010. USED ONLY ONCE BEFORE IT BROKE (3 OF 4) AND DAMAGED VEHICLE. REPORT: CHAINS, FILLED QUESTIONNAIRE, SENT TO MANUFACTURER: SCC, IN CLACKAMAS, OR TO [XXX]. RESULTS OF [XXX]: CHAINS SHOULD HAVE BEEN INSTALLED ON ONLY THE REAR TIRES (THIS IS A 4WD) AND STORE PURCHASED FROM: VULCANTIRE, STATED FRONT AND REAR FOR BETTER VEHICLE CONTROL. ALSO, MR. CAPRINE STATED QUESTIONABLE CLEARANCE WITH GX470, WHEREAS THIS VEHICLE WAS BUILT FOR OFF-ROAD, AND HAS MUCH HIGHER CLEARANCE THAN OTHER VEHICLES. HE STATES THE GX470 HAS A HEIGHT CONTROL SYSTEM AND ADDED TO CAUSED CHAIN FAILURE, WHEREAS THE HEIGHT CONTROL IS MANUALLY ACTIVATED, AND WAS NEVER ACTIVATED SINCE PURCHASE; AND ONLY THE REAR SUSPENSION ELEVATES, WHEREAS 3 OF 4 CHAINS FAILED. [XXX] ALSO FAULTS THE CHAINS WERE NOT THE CORRECT, SINCE THE NEW TIRES INSTALLED WERE 265/70/17, WHEREAS THE OEM IS 265/65/17. THIS STATEMENT WAS NEGATED BY: VULCAN TIRE, LEXUS DEALERS IN KINGSPORT, TN AND WINSTON-SALEM, NC, AND THE LOCAL TIRE DEALER: CLARK TIRE, BOONE, NC. [XXX] CALLED BY TELEPHONE, EMAIL, AND HE HAS FAILED TO RESPOND. [XXX]TOOK THE CALL,AND INFORMED ME [XXX] WILL CALL BACK ON 1/3/2011, AND AS OF 1/10/2011, 7:52 P.M., NO CALLS WERE RETURNED. ALL OF THE REASONS FOR FAILURE WERE NEGATED BY THE LEXUS DEALER, AND THE BODY SHOP THAT REPAIRED VEHICLE (OLDE JONESBOROUGH BODY SHOP) AND THE GEICO CLAIMS ADJUSTER ([XXX]), BOTH FROM JOHNSON CITY, TN, NEGATED [XXX] STATEMENTS, AND BLAMED THE DIRECTLY VISUALIZED CHAINS (THEY WERE PRESENTED TO THEM) FAULTINESS. THE CHAINS WERE PRACTICALLY NEW, AND FAILED (3 OF 4). WITNESSES: NEXT DOOR NEIGHBOR DR. WILLIAM WESTMORELAND , AND NEARBY NEIGHBOR [XXX] VEHICLE WAS DRIVEN FROM MY HOME, DOWN 70 YARDS OF MY DRIVEWAY, UP TO NEXT DOOR NEIGHBOR (40 YARDS) BEFORE FAILING. AS OF THIS DATE, NO COMPENSATION HAS BEEN MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369510December 7, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT WAS DRIVING 30 MPH WHEN HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, HEAD AND BACK. A PASSENGER SUSTAINED A BROKEN NOSE AND BROKEN CHEEK BONE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10319195March 12, 2010
VEHICLE SPEED CONTROL
MY LEXUS GX 470 HAS ACCELERATED UNCONTROLLABLY SINCE JAN7, 2010 (FIRST OCCURRENCE) AND LAST OCCURRENCE MARCH 12, 2010 . IT GENERALLY OCCURS AT LIGHT THROTTLE FROM A STOP AND TURNING LEFT AT INTERSECTIONS AND IS COMPOUNDED BY A LOSS OF ELECTRONIC STABILITY CONTROL ALSO ON WET PAVEMENT. THUS FAR, I HAVE BEEN ABLE TO REACT QUICKLY ENOUGH TO KEEP SPEEDS UNDER 60 MPH. MY WIFE AND DAUGHTER HAVE NOT BEEN SO FORTUNATE AND WILL NOT DRIVE IN AND /OR BE A PASSENGER IN THE VEHICLE. I'M HANDICAPPED AND HAD A SERVICE DOG WHO WAS KILLED IN ONE OF THE CRASHES. IF A NECK CAN BE BROKEN THEN WE ARE DEALING WITH A VERY DANGEROUS SITUATION. I AM A FORMER TOYOTA EXECUTIVE ENGINEER/ CHIEF ENGINEER FOR 8 YEARS AND HAVE A HUGE AMOUNT OF KNOWLEDGE IN THIS SUBJECT , SUCH AS PROGRAM RETENTION OF ECM AND DENSO THROTTLE. TOYOTA KNEW OF THESE ELECTRONIC PROBLEMS BEGINNING IN 2002 HOW MANY DEATHS IN A LEXUS GX 470 , BEFORE A RECALL OCCURS????????? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10293768November 28, 2009
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION PROBLEM OCCURRED WHEN A 2004 GX-470 DECELERATED FROM 30 MPH TO APPROXIMATELY 2 MPH TO TURN LEFT INTO A DRIVEWAY WHEN THE VEHICLE ACCELERATED FULL THROTTLE AND COLLIDED WITH A PARKED CAR IN THE DRIVEWAY. THERE WERE TWO PASSENGERS IN THE VEHICLE, ONE IN THE FRONT NEXT TO THE DRIVER THE SECOND AN INFANT IN A CAR SEAT IN THE BACK CENTER POSITION OF THE VEHICLE. THE SUDDEN ACCELERATION WAS COINCIDENT AS THE DRIVER INITIATED THE TURN INTO THE DRIVEWAY, THE FRONT CAR TIRES WHERE FULLY TURNED TO THE LEFT AND THE PASSENGER IN THE FRONT SEAT OPENED THE FRONT LEFT CAR DOOR TO EXIT THE VEHICLE BEFORE IT WAS FULLY STOPPED. THE SUDDEN ACCELERATION PUSHED THE PASSENGER EXITING THE VEHICLE BACK INTO HIS SEAT AND HE NEVER WAS ABLE TO EXIT THE VEHICLE. IT SHOULD BE NOTED THAT THIS PROBLEM OCCURRED IN SOUTHERN CALIFORNIA AND THERE WERE NO ADDITIONAL MATS IN THE VEHICLE OTHER THAN THE ORIGINAL LEXUS CAR MATS. IN ADDITION A POSSIBLE RELATED SYMPTOM OCCURRED TWICE OVER THE FOUR YEAR HISTORY OF THE VEHICLE. THE VEHICLE HAS BEEN SENT BACK TO LEXUS IN WHICH IT WAS REPORTED THAT WHEN THE VEHICLE WAS IN PALM SPRINGS AND THE TEMPERATURE WAS OVER 110 DEGREES THAT THERE WERE ACCELERATION PROBLEMS WITH THE VEHICLE. LEXUS RETURNED THE VEHICLE INDICATING THAT THEY COULD NOT REPEAT THE PROBLEM BUT DID NOT INVESTIGATE THE PROBLEM UNDER THE HEAT CONDITIONS. EVEN AFTER THE ACCIDENT LEXUS REFUSES TO TEST THE VEHICLE UNDER THE HEAT CONDITIONS. THE DAY OF THE ACCIDENT THE TEMPERATURE WAS ABOUT 75 DEGREES. THE PASSENGER IN THE FRONT SEAT IS AN ELECTRONIC ENGINEERING THAT RUNS A COMPANY THAT IS KNOW IN THE INDUSTRY AS RESOLVING INTERMITTENT PROBLEMS IN THE MOST COMPLEX SYSTEMS OF DEPARTMENT OF DEFENSE (DOD) (E.G. F-14, EA-6B). HIS OBSERVATION DURING THE ACCIDENT IS THAT THERE WAS EXTREMELY LOW PROBABILITY THAT THE DRIVER COULD OF MOVED THEIR FOOT FROM BRAKE THAT WAS USED TO DECELERATE THE VEHICLE TO THE POINT WHEN THE SUDDEN ACCELERATION STARTED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10197169July 22, 2007
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION PROBLEM OCCURRED WHEN A 2004 GX-470 DECELERATED FROM 30 MPH TO APPROXIMATELY 2 MPH TO TURN LEFT INTO A DRIVEWAY WHEN THE VEHICLE ACCELERATED FULL THROTTLE AND COLLIDED WITH A PARKED CAR IN THE DRIVEWAY. THERE WERE TWO PASSENGERS IN THE VEHICLE, ONE IN THE FRONT NEXT TO THE DRIVER THE SECOND AN INFANT IN A CAR SEAT IN THE BACK CENTER POSITION OF THE VEHICLE. THE SUDDEN ACCELERATION WAS COINCIDENT AS THE DRIVER INITIATED THE TURN INTO THE DRIVEWAY, THE FRONT CAR TIRES WHERE FULLY TURNED TO THE LEFT AND THE PASSENGER IN THE FRONT SEAT OPENED THE FRONT LEFT CAR DOOR TO EXIT THE VEHICLE BEFORE IT WAS FULLY STOPPED. THE SUDDEN ACCELERATION PUSHED THE PASSENGER EXITING THE VEHICLE BACK INTO HIS SEAT AND HE NEVER WAS ABLE TO EXIT THE VEHICLE. IT SHOULD BE NOTED THAT THIS PROBLEM OCCURRED IN SOUTHERN CALIFORNIA AND THERE WERE NO ADDITIONAL MATS IN THE VEHICLE OTHER THAN THE ORIGINAL LEXUS CAR MATS. IN ADDITION A POSSIBLE RELATED SYMPTOM OCCURRED TWICE OVER THE FOUR YEAR HISTORY OF THE VEHICLE. THE VEHICLE HAS BEEN SENT BACK TO LEXUS IN WHICH IT WAS REPORTED THAT WHEN THE VEHICLE WAS IN PALM SPRINGS AND THE TEMPERATURE WAS OVER 110 DEGREES THAT THERE WERE ACCELERATION PROBLEMS WITH THE VEHICLE. LEXUS RETURNED THE VEHICLE INDICATING THAT THEY COULD NOT REPEAT THE PROBLEM BUT DID NOT INVESTIGATE THE PROBLEM UNDER THE HEAT CONDITIONS. EVEN AFTER THE ACCIDENT LEXUS REFUSES TO TEST THE VEHICLE UNDER THE HEAT CONDITIONS. THE DAY OF THE ACCIDENT THE TEMPERATURE WAS ABOUT 75 DEGREES. THE PASSENGER IN THE FRONT SEAT IS AN ELECTRONIC ENGINEERING THAT RUNS A COMPANY THAT IS KNOW IN THE INDUSTRY AS RESOLVING INTERMITTENT PROBLEMS IN THE MOST COMPLEX SYSTEMS OF DEPARTMENT OF DEFENSE (DOD) (E.G. F-14, EA-6B). HIS OBSERVATION DURING THE ACCIDENT IS THAT THERE WAS EXTREMELY LOW PROBABILITY THAT THE DRIVER COULD OF MOVED THEIR FOOT FROM BREAK THAT WAS USED TO DECELERATE THE VEHICLE TO THE POINT WHEN THE SUDDEN ACCELERATION STARTED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177628January 2, 2007
STEERING
MY HUSBAND WAS DRIVING OUR NEWLY PURCHASED 2004 LEXUS 470GX TO GEORGIA WHEN HE ENCOUNTERED PROBLEMS WITH DRIVING UNDER RAINY WEATHER CONDITIONS IN NORTH FLORIDA. MY HUSBAND COMMUNICATED THE STEERING WAS VERY LOOSE AND THE CAR WAS PULLING. ACCORDING TO MY HUSBAND, THIS HAPPENED TWO TIMES AND ON THE THIRD INCIDENT THE VEHICLE WENT OUT OF CONTROL. MY HUSBAND WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND IT FLIPPED APPROXIMATELY THREE TIMES BEFORE ENDING UP IN THE MEDIAN ON IT'S SIDE. MY HUSBAND IS A VERY SAFE DRIVER AND WAS EXERCISING MUCH CAUTION WHEN DRIVING. HE'S DRIVEN AN SUV (1997 TOYOTA 4RUNNER) FOR EIGHT YEARS. WE PURCHASED THE VEHICLE ON 12/23/06 AND I AM CONCERNED THAT SOMETHING WAS WRONG WITH THE VEHICLE. WE'VE DRIVEN IN WORSE WEATHER CONDITIONS AND NEVER HAD ANYTHING REMOTELY WRONG HAPPEN...I'M NOT SURE WHAT COULD HAVE CAUSED THIS AND SEEK OUT SOME HELP AND ADVICE. PLEASE HELP. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10159499June 10, 2006
SUSPENSION, POWER TRAIN:DRIVELINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN AIR CONDITIONER USED. WILL REPORT TO LEXUS DEALER NEXT SERVICE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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