Land Rover Range Rover Complaints (2015)

71 consumer complaints on file.

#11288349December 11, 2019
STEERING
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162284December 18, 2018
SEAT BELTS
REAR MIDDLE SEAT BELT BECOME UNLATCHED. THIS HAS HAPPENED WHEN STATIONARY AS WELL AS WHILE IN MOTION. WE HAVE EXPERIENCED THIS SEVERAL TIMES WHILE TURNING AS WELL AS WHILE IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162287December 18, 2018
STRUCTURE:BODY
RIGHT REAR DOOR WILL NOT LOCK WHEN USING THE REMOTE OR ELECTRIC LOCK FEATURE. IN ORDER TO LOCK THE DOOR YOU MUST MANUALLY DEPRESS THE LOCK FEATURE. WHEN DRIVING THE DOOR REMAINS UNLOCKED AND THEREFORE COULD OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129396September 13, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
09/06/18 I WAS STOPPED ,WITH MY FOOT ON THE BRAKE, WAITING TO TURN LEFT BECAUSE THERE WAS ONCOMING TRAFFIC. SUDDENLY, WHILE I STILL HAD MY FOOT ON THE BRAKE. MY VEHICLE ACCELERATED AND I HAD TO VEER AND SWERVE TO MISS ONCOMING TRAFFIC. 09/07/18 IT WAS ABOUT 10:50 AM AND I WAS PREPARING TO PARK NEXT TO A STORE. AS I WAS ATTEMPTING TO PARK, AGAIN WITH MY FOOT ON THE BRAKE, MY VEHICLE ACCELERATED OUT OF CONTROL AND I WAS THRUST UP THE CURB, ACROSS A SIDE WALK AND THRU THE STORE FRONT. EVEN THOUGH MY FOOT WAS ON THE BRAKE, IT WOULDN'T STOP. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE AND THE STORE MY AIRBAG DID NOT DEPLOY. SUDDENLY THE VEHICLE SLOWED ON ITS OWN. IT WAS PLACED ON A TOW TRUCK AND DELIVERED TO THE H&H PREMIER AUTOMOTIVE IN OMAHA. LAND ROVER ENGINEERS AND MY INSURANCE COMPANY ARE INVESTIGATING MY CASE NUMBER WITH LAND ROVER IS 8000569280 I DO HAVE PICTURES IF YOU EMAIL ME I CAN ATTACH THEM TO THAT EMAIL. PLEASE INVESTIGATE THIS. I'M AFRAID RANGE ROVER WILL NOT ADMIT THAT THERE IS A PROBLEM BECAUSE IT WOULD BE A MAJOR RECALL BUT SOMEONE IS GOING TO BE KILLED IF THIS CONTINUES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10883256July 7, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE MAKING A TURN AT APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR UNLATCHED INDEPENDENTLY. THE CONTACT'S NINE MONTH OLD CHILD WAS SEATED IN THE REAR OF THE VEHICLE CLOSEST TO THE DOOR. ANOTHER PASSENGER WAS SEATED ON THE REAR DRIVER'S SIDE AND QUICKLY REACHED OVER THE CHILD'S CAR SEAT TO KEEP THE CHILD FROM FALLING FROM THE MOVING VEHICLE. AS A RESULT, THE PASSENGER SUSTAINED FRACTURED RIBS. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT MENTIONED THAT THE DOOR WAS TIGHTLY SECURED PRIOR TO THE RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SOFTWARE WAS UPDATED AND LOCK WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V385000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE PRODUCTION DATE WAS MARCH 14, 2015; HOWEVER, THE AFFECTED VEHICLE'S MANUFACTURED DATE ONLY EXTENDED TO MARCH 9, 2015. ON A SEPARATE OCCASION, THE INSTRUMENT PANEL LIGHTING DIMMED WHILE DRIVING AT NIGHT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10865863May 19, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY CAR HAS BEEN IN 4 TIMES WITH THE SAME ISSUE, THE VEHICLE WILL RANDOMLY SHUT ITSELF OFF, I.E. THE CAR SHUTS OFF, THE TRANSMISSION MOVES TO PARK. IT IS NOT ECOSTART OR FROM MY UNBUCKLING THE SEATBELT. THIS HAPPENS WHEN I AM TURNING INTO PARKING SPACES AND IMMEDIATELY AFTER THE VEHICLE STOPS, OCCURRENCE IS 20+ TIMES NOW. THE FAULT WILL NOT SAVE IN THE COMPUTER AND LAND ROVERS ENGINEERS HAVE ADMITTED ITS PROBABLY A SOFTWARE GLITCH BUT CANNOT FIX IF IT DOESN'T SHOW IN COMPUTER. I HAVE ATTEMPTED BUYBACK PROCESS WITH LAND ROVER WITH THEM ADMITTING MY CAR HAS "INHERENT DEFECTS" THEY WILL NOT BUY THE VEHICLE BACK, ARE UNABLE TO FIX THIS AND OTHER ISSUES WITH THE VEHICLE. LAND ROVER CLAIMS THE ISSUE DOES NOT AFFECT DRIVEABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862797May 3, 2016
FUEL/PROPULSION SYSTEM
WHEN FUELING THE VEHICLE, THE FUEL HANDLE CONSTANTLY STOPS DUE TO A VEHICLE DESIGN DEFECT. IT CAN SOMETIMES TAKE TEN TO FIFTEEN ATTEMPTS TO COMPLETE THE FUELING OF THE VEHICLE. THE PROBLEM IS THAT YOU CAN NEVER KNOW WHEN THE FUEL TANK IS FULL SO THAT WHILE FUELING THE VEHICLE THE TANK CAN OVER FILL AND OVER FLOW CAUSING THE EXCESS FUEL TO GET ALLOVER YOUR HAND, THE SIDE OF THE CAR AND THE GROUND. THIS CAN RUIN THE FINISH OF THE VEHICLE BUT EVEN MORE IMPORTANTLY; THERE IS A DANGER THAT A SPARK OF ANY KIND CAN IGNITE THE EXCESS FUEL AND CAUSE AN EXPLOSION. I HAD REPORTED THIS TO THE DEALER SOON AFTER I PURCHASED THE VEHICLE IN LATE 2014, THEY KNOW ABOUT THE PROBLEM BUT HAD NO SOLUTION. I HAVE GROWN TIRED AND AFRAID OF THIS SO I REPORTED IT TODAY DIRECTLY TO RANGE ROVER CUSTOMER SERVICE (BRIDGETTE) AND SHE SAID THAT THEY ALSO KNEW ABOUT THE PROBLEM AND ARE STILL WORKING ON IT OVER A YEAR LATER. THERE IS NO CURRENT FIX AND I BELIEVE THAT THE NHTSA SHOULD LOOK INTO IT BEFORE THERE IS A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807147November 27, 2015
ENGINE, POWER TRAIN
IN STOP AND GO TRAFFIC FOR APPROXIMATELY 20 MINUTES THE RANGE ROVER'S ECO MODE WAS ENGAGING PROPERLY AND SHUTTING DOWN THE ENGINE. IT HAD BEEN RESTARTING PROPERLY HOWEVER IN ONE INSTANCE THE VEHICLE DID NOT RESTART AND THE 'D' INDICATOR FLASHED. THIS LEFT THE VEHICLE DISABLED IN THE MIDDLE LANE OF TRAFFIC. RESTARTING THE ENGINE SOLVED THE PROBLEM HOWEVER THIS COULD HAVE BEEN DANGEROUS IF I HAD BEEN UNABLE TO REENGAGE 'DRIVE.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746598August 5, 2015
POWER TRAIN
WHILE DRIVING ON A 4 LANE ROAD AT APPROXIMATELY 40-45MPH, MY VEHICLE (5 MONTHS OLD, 6,200 MILES) SUDDENLY LOST POWER AND RAPIDLY DECELERATED AND WOULD NOT ACCELERATE. A LARGE WARNING SIGNAL DISPLAYED ON THE DASHBOARD INDICATING "WARNING GEARBOX FAILURE". LUCKILY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD WITHOUT INCIDENT. IT APPEARED THE TRANSMISSION FROZE AND THE VEHICLE WAS TOWED. LAND ROVER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. IF I WOULD HAVE BEEN IN AN AREA WITH HEAVIER TRAFFIC, OR ON AN INTERSTATE I HAVE NO DOUBT THAT A MAJOR CRASH WOULD HAVE OCCURRED. IN RESEARCHING THE 2015 EVOQUE IT APPEARS LAND ROVER HAS BEEN EXPERIENCING SIGNIFICANT ISSUES WITH THE 9 SPEED TRANSMISSION IN THIS VEHICLE BASED ON WEB SEARCH RESULTS. IT APPEARS THIS TRANSMISSION HAS BEEN RECALLED IN SEVERAL COUNTRIES, SPECIFICALLY CHINA. I BELIEVE THAT IN THE INTEREST OF PUBLIC SAFETY A REVIEW OF THIS VEHICLE MODEL'S PERFORMANCE HISTORY NEEDS EXTENSIVE REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706110April 16, 2015
POWER TRAIN
I WAS STOPPED AT A LIGHT AND WHEN I WENT TO GO THE CAR WOULD NOT GO INTO DRIVE - IT WOULD ONLY ROLL BACKWARDS. I ROLLED BACKWARDS INTO ANOTHER CAR. AFTER THE ACCIDENT MY CAR WOULD ALSO NOT GO INTO PARK. I HAD TO STAY IN THE CAR WITH MY FOOT ON THE BRAKE UNTIL THE POLICE AND TOW TRUCK ARRIVED. LAND ROVER SAID THEY WERE AWARE OF THE PROBLEM AND APPLIED A SOFTWARE PATCH TO THE VEHICLE TO CORRECT THE PROBLEM WITH THE ELECTRONIC TRANSMISSION. I FEEL THAT THIS IS A POTENTIALLY FATAL CONDITION THAT SHOULD WARRANT A MANDATORY RECALL. LAND ROVER DOES NOT FEEL THAT CONSUMERS SHOULD BE NOTIFIED, AND THE SOFTWARE PATCH SHOULD ONLY BE APPLIED ON A CASE BY CASE BASIS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10701429March 24, 2015
SUSPENSION
BRANDNEW 2015.5 RANGE ROVER SPORT CONSTANT VELOCITY JOINTS ARE EXTREMELY RUSTED ON THE SHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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