Land Rover Range Rover Complaints (2018)

28 consumer complaints on file.

#11279711November 12, 2019
POWER TRAIN
ROTARY CONTROLLER FOR GEAR WAS IN PARK POSITION. DRIVER EXITED THE VEHICLE WITH DRIVER DOOR OPEN AND BOTH FEET ON GROUND WHEN VEHICLE SUDDENLY SHIFTED INTO REVERSE GEAR. DRIVER WAS UNABLE TO JUMP BACK INTO VEHICLE TO PRESS ON BRAKES AND WAS FORCED UNDER THE OPEN VEHICLE DOOR. OCCUPANTS INCLUDING A BABY WERE IN THE BACK SEAT. VEHICLE CRASHED INTO A BUILDING WITH DRIVER DOOR IMPACT BENDING FORWARD TO SLOW THE CRASH BEFORE STRIKING A TREE AND COMING TO STOP. VEHICLE IS A TOTAL LOSS WITH FRAME AND ROOF DAMAGE, PILLAR DAMAGE EXTENSIVE FRONT/SIDE AND REAR DAMAGE, DOOR WAS NEARLY TORN OFF HINGE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11278289November 5, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING IN THE LEFT LANE OF HIGHWAY AND EVERYTHING IN CAR SHUT DOWN. NO ACCELERATION, NO BRAKES, STEERING, NO ELECTRICAL PANEL, NO FLASHERS, NO BLINKERS. NOTHING. MORE PARTS THAN IISTED ABOVE WERE AFFECTED, BUT IT ONLY ALLOWED ME TO SELECT THREE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242754August 9, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
PURCHASED LAND ROVER 04/28/2018. AS OF 07/30/2019 IT HAD 13,000 MILES ON THE ODOMETER. ' REGULAR MAINTENANCE FOR VEHICLE FOLLOWED, ALL AT DEALERSHIP, H&H LAND ROVER DEALERSHIP, OMAHA, NE ' A DRIVE DOWN TO OVERLAND PARK, KS FROM OMAHA ON INTERSTATE 29. ' AT APPROXIMATELY 10:40AM ON 07/30/2019, WHILE TRAVELING ON I-29 (SOUTHBOUND), THE VEHICLE LOST POWER (AT 70MPH) THE MERGE TO THE BREAKDOWN LANE. THE VEHICLE HAD 13,000 MILES ON IT. PULLED OVER AT MILE MARKER 71. - AT THIS POINT VEHICLE IS IN PARK AND STATIONARY. ' WHILE ON CELL PHONE TO ASK FOR HELP WITH TRIPLE AAA, A "POPPING SOUND FOLLOWED BY HISSING" WAS HEARD TO THE REAR OF THE VEHICLE, THIS SOUND WAS SIMILAR TO WHAT YOU MAY HEAR WHEN A TIRE BLOWS. AT THIS TIME WE COULD SMELL SMOKE AND BURNING RUBBER. THIS IS WHEN THE ENGINE WAS IMMEDIATELY SHUT OFF. ' A GOOD CITIZEN PULLED OVER, IN FRONT OF OUR VEHICLE, AND STARTED TO RUN TOWARDS OUR VEHICLE. DRIVER STILL INSIDE OF VEHICLE NOT REALIZING THAT IT WAS ON FIRE. FIRE WAS UNDER REAR UNDER CARRIAGE. LATER DETERMINED THE CITIZEN NOTICED THE FIRE AND WANTED TO MAKE SURE NO ONE WAS IN THE VEHICLE. ' DRIVER OF BURNING VEHICLE OPENED DOOR AND LOOKED TOWARDS THE REAR OF VEHICLE TO SEE LARGE FLAMES COMING FROM UNDERCARRIAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11154757November 29, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE STOPPED ON ITS OWN. AS A RESULT, THE VEHICLE ROLLED INTO THE RIGHT LANE AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LAND ROVER PALM BEACH (7550 OKEECHOBEE BLVD, WEST PALM BEACH, (561) 209-7000) WHERE THE MECHANIC TEST DROVE THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,400. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123228August 29, 2018
TIRES, WHEELS
HAD A TIRE BLOWOUT AT 5K MILES. RT 75 ALLIGATOR ALLEY IN SWFL. CRUISE CONTROL AT 72MPH. NO DEBRIS IN ROADWAY. NO PUNCTURES IN TIRE. NO OTHER VEHICLES AROUND OR WOULD HAVE RESULTED IN VERY BAD ACCIDENT. TIRE PRESSURE MONITORING SYSTEM FAILED TO TELL ME THAT MY TIRES WERE 4LBS OVER THE MAXIMUM NORMAL PSI RANGE. LAND ROVER CHGS TIRE SAID EVERYTHING IS FINE. ONE WEEK LATER ALL 4 TIRES ARE STILL AT 4 LBS OVER THE SECOND FILE WAS TAKEN TODAY 1 WEEK AFTER THEY ADJUSTED TIRE PRESSURE. STILL OVER INFLATED WITH NO WARNING. RECOMMEND PSI AND NO WARNINGS CAME ON TO TELL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122246August 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE INFOTAINMENT MEANT SYSTEM WHICH IS THE BRAINS OF THE CAR IS CONSTANTLY FAILING TO OPERATE PROPERLY. THE SCREEN FREEZES LEAVING INABILITY TO CONTROL A/C, RADIO, BLUETOOTH PHONE, CLIMATE, BACK UP CAMERAS. THIS VEHICLE HAS 4500 MILES ON IT AND HAS BEEN IN FOR SERVICE 3 TIMES, IT IS NOW BACK AT THE DEAL A 4TH TIME. THE COMPUTER IS ERRATIC AND CONSTANTLY NEEDS TO UPDATED. THERE HAVE BEEN 4 UPDATES SINCE I HAVE OWNED THE VEHICLE WHICH WAS IN FEB 2018. LANDROVER IS FULLY AWARE OF THE ISSUES BUT REFUSES TO DO ANYTHING ABOUT IT. I HAVE TRIED REPURCHASE AND REPLACEMENT, WHICH WAS DENIED AND NOW I HAVE TO GO TO ARBITRATION WITH THE STATE LEMON LAW. THE CARS COMPUTER IS AN EPIC FAILURE AND CROSSES OVER TO MOST OF THE 2018 LANDROVERS . THESE FAILURES HAPPEN AT ANY TIME , THEY HAVE OCCURRED WHILE STOPPED AT LIGHTS, IN STANDSTILL TRAFFIC, WHEN TURNING THE CAR ON, OR JUST WHEN DRIVING. THERE IS ALWAYS ANOTHER SURPRISE WAITING WHEN I GET IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111930July 17, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
OUR NEW RANGE ROVER IS CREATING A SQUEALING NOISE FROM THE INTERIOR ELECTRONICS/AC UNIT. IT'S SIMILAR TO LETTING THE AIR OUT OF AN INFLATED BALLOON BY THE SPOUT. THE PITCH GOES HIGHER, LOWER, AND ALL OVER LIKE YOU ARE MOVING YOUR HANDS WHEN TRYING TO MAKE THE BALLOON SQUEAL. OUR VEHICLE IS NOW 3 MONTHS OLD, AND HAS SPENT 2.5 MONTHS IN SERVICE. AFTER RECENTLY GETTING OUR CAR BACK, THE SOUND CAME BACK RIGHT AWAY. THE SERVICE DEPT. IS CLUELESS, AND ALREADY HAD PUT OVER 200 MILES ON OUR CAR "TESTING IT IN REAL WORLD CONDITIONS." EVERY DEALERSHIP SALES & SERVICE MANAGERS, INCLUDING GENERAL MANAGER OF DEALER HERE IS HARDLY HELPING AND CLUELESS. THIS IS FROM RANGE ROVER NEWPORT BEACH, CA. NOW THIS SOUND IS WORSE, AND MAKES YOU WANT TO SMASH YOUR HEAD THROUGH THE WINDOW; IT'S BASICALLY SOUND TORTURE. OUR WINDSHIELD WIPERS HAVE ALSO NEVER WORKED, WHICH IS EXTREMELY DANGEROUS. HOWEVER: 1) WHEN THE WINDSHIELD WIPERS ARE SET TO ON, 2) AND THE VEHICLE IS IN REVERSE, 3) THEN THE REAR WINDOW WIPERS COME ON FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075190February 27, 2018
ELECTRICAL SYSTEM
AFTER ONLY FIVE DAYS OF OWNERSHIP, MAJOR COMPONENTS OF THE ELECTRICAL SYSTEM FAILED, PARTICULARLY THE DISPLAYS ON ALL OF THE DRIVER INFORMATION SYSTEMS, INCLUDING ASSISTIVE SERVICES SUCH AS LANE DETECTION. THE SERVICE CENTER FIRST STATED THAT THE PROBLEM EAS SERIOUS AND RELATED TO FAULTY WIRING FROM THE FACTORY. THEY NOW CONTEND THAT THERE IS FAULTY SOFTWARE CAUSING THE SYSTEM TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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