Land Rover Range Rover Complaints (2014)

42 consumer complaints on file.

#11243968August 14, 2019
ELECTRICAL SYSTEM
SAFETY RECALL N335, RECALL WAS DONE AND DOOR STILL DOES NOT SHUT, AT TIMES OPENS WHEN DRIVING. IT DOES NOT SHUT WHEN ONE THINKS IT IS SHUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233003July 18, 2019
ELECTRICAL SYSTEM
THE DOORS UNLATCH AND OPEN WHILE DRIVING, YOU SEE THE LOCK LIGHT ON BUT THE DOOR OPENS WHILE DRIVING YOU HAVE TO HOLD THE DOOR TO MAKE IT TO YOUR DESTINATION THIS IS EXTREMELY DANGEROUS!!! CALLED THE DEALERSHIP TODAY AND THEY HAVE NO ANSWERS AND NO FIX TILL POSSIBLE THE END OF THIS MONTH HE SAID AND THAT'S NO GUARANTEE HE STATED!! WHAT ARE WE TO DO DRIVING VEHICLE WHERE THE DOORS SWING OPEN WHILE DRIVING?!?! I'M AFRAID FOR MY FAMILIES SAFETY WITH THIS TRUCK!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208381May 18, 2019
ENGINE
JERK AT THE 5 MPH BEFORE STOP FEELS LIKE SOMEBODY BUMP IN TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202865April 22, 2019
UNKNOWN OR OTHER
WHILE TRAVELING APPROXIMATELY 15 MPH (INSIDE MY SUBDIVISION AS WAS ONLY LEAVING THE MY GARAGE TO COMMUTE INTO WORK) AND MAKING A RIGHT HAND TURN, THE LEFT SIDE PASSENGER DOOR OPENED BY ITSELF. INITIALLY UNAWARE OF THIS (INSIDE LIGHTS DID NOT TURN ON, NOR THE PASSENGER DASH HIGHLIGHTING ANY INFORMATION) I CONTINUED TO DRIVE, ONLY TO HAVE THE NOW OPEN DOOR SMASH INTO A BRICK COLUMN WHICH WAS TO THE LEFT SIDE OF ME. I IMMEDIATELY PULLED TO THE RIGHT TO ASSESS WHAT WAS HAPPENING AND FOUND THAT THE DOOR WAS DENTED AND SCRATCHED BUT NOW THE DOOR LATCH WAS NOW ENGAGED AND THE DOOR NOT ABLE TO CLOSE. THANKFULLY MY 8 MONTH OLD DAUGHTER, WHO USUALLY SITS ON THIS SIDE OF THE CAR WAS NOT WITH ME. I AM EXTREMELY ALARMED AND CONCERNED THAT THE DOOR COULD BECOME OPENED BY ITSELF AND NOW UNDERSTAND THAT THIS MATTER IS BEING INVESTIGATED BY NHTSA DUE TO OTHERS HAVING HAD SIMILAR ISSUES. I WANT TO DOCUMENT THAT I TOO HAVE HAD THIS HAPPEN TO ME AND AM DOING MY BEST NOW TO WORK WITH LAND ROVER DIRECTLY TO ASSIST ME IN FIXING THE ISSUE, INCLUDING THE ROOT CAUSE AND BODY WORK. HOWEVER, THE DEALER REPRESENTATIVE IS ALREADY SUGGESTING NO FAULT BY THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133418October 4, 2018
AIR BAGS
THERE IS AN NHTSA ARTICLE FOR A RECALL ATTRIBUTED TO A FRONT SIDE AIRBAG WHICH AFFECTED VEHICLES BUILT FROM MAY 9, 2012 THROUGH MARCH 15, 2013. I BELIEVE THIS RECALL SHOULD BE EXTENDED TO ALL 2013-2014 MODEL YEAR RANGE ROVERS. WHEN MY AIRBAG LIGHT TURNED ON, I WAS IMMEDIATELY CONCERNED AND RUSHED TO THE DEALER TO HAVE THE ISSUE INSPECTED. UPON DEALER INVESTIGATION, I WAS TOLD THAT THE LIGHT TURNS ON AND OFF. OFTEN THE LIGHT WILL REMAIN ON. OTHER TIMES, THE LIGHT WILL REMAIN FOR AN EXTENDED PERIOD OF TIME AND THEN TURN OFF AND FINALLY AT ODD TIMES IT WILL REMAIN OFF. I WAS INFORMED BY A DEALER THAT THIS IS A COMMON ISSUE WITH THE 2013-14 MODEL YEAR RANGE ROVERS HOWEVER THE MANUFACTURER HAS LIMITED THE ORIGINAL RECALL TO 3,912. WHILE I HAVE CONTACTED THE MANUFACTURER TO HAVE THEM RESOLVE THIS ISSUE. I HAVE REQUESTED THE DEALERSHIP TO ORDER THE PART WHICH I WAS INFORMED WILL TAKE OVER 3 WEEKS TO RECEIVE. THIS IS THE SECOND FULL WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130529September 21, 2018
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
TAKATA RECALL AIR BAGS ARE DEAD ONLY AFTER 40K MILES, BREAKS DEAD AFTER 14K EVEN CHANGED AT DEALER , AND DRIVER DOOR IS MAKING SQUICKY SOUND WHEN EVER U OPEN AND CLOSE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983285May 3, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING HOME YESTERDAY MY DRIVER DOOR FLEW OPEN WHILE GOING DOWN HWY 167 SOUTH. ( I KNOW THE DOOR WAS SHUT! IT WAS LOCKED WHEN I GOT IN THE CAR) WHILE DRIVING THE REST OF THE WAY HOME HOLDING THE DRIVER DOOR SHUT ! BECAUSE IT WOULDN'T CLOSE!( NOT EVEN THE SOFT SHUT DOOR CLOSE) I GOT HOME AND RESEARCH FOR RECALLS OR SAFETY ISSUES... THERE IS A RECALL BUT, SAYS IT WAS DONE A YEAR AGO! BUT, APPARENTLY THE RECALL PART OR SOFTWARE DIDN'T WORK! I ALMOST FELL OUT OF THE SUV YESTERDAY WHILE DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969583March 30, 2017
SEATS
VEHICLE WAS PARKED. MY EIGHT YEAR OLD DAUGHTER WAS BUCKLED IN THE DRIVER'S SIDE REAR SEAT. MY WIFE WAS LOADING GROCERIES IN THE TRUNK. SOME ITEMS SHIFTED AS SHE WAS LOADING THEM. THESE ITEMS MADE CONTACT WITH THE BUTTONS ON THE RIGHT SIDE WALL OF THE TRUNK THAT CONTROL THE INCLINE/DECLINE OF THE REAR SEATS. THE BUTTON WAS ACTIVATED AND THE SEAT MY DAUGHTER WAS SEATED IN STARTED TO DECLINE. SHE WAS NOT STRONG ENOUGH TO RESIST THE DECLINE AND THE SEAT FORCED HER TO NEAR HORIZONTAL BEFORE WE WERE ABLE TO REVERSE THE SWITCH. SHE ESCAPED INJURY, BUT IT SEEMS LIKELY THAT AN INJURY COULD HAVE RESULTED FROM THIS HAD THE SEAT DECLINED FURTHER. THESE BUTTONS NEED TO BE PROTECTED IN SOME FASHION TO PREVENT ACCIDENTAL ENGAGEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908506September 21, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V385000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819201January 10, 2016
STRUCTURE:BODY
FRONT PASSENGER DOOR DID NOT LATCH AND OPENED ON THE HIGHWAY WITH CAR IN MOTION. THIS IS AFTER LAND ROVER RECALL WORK ON DOOR LATCH WAS COMPLETED IN DECEMBER 2015. THE RECALL DID NOT WORK! I HAD TO DRIVE SLOWLY 2 MILES HOME AS I COULD NOT HOLD THE DOOR CLOSED WHILST DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790329November 13, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VEHICLE WAS TRAVELING AT 40MPH AT A STRAIGHT PATH ON CITY ROADS WITH NO OBSTACLES OR DETOUR WHEN AT AN INSTANT THE VEHICLE'S DRIVE MODE LOGO ON THE SHIFT KNOB BEGAN TO BLINK CONTINUOUSLY FOLLOWED BY SYSTEM ERROR CODE WARNINGS FLASHING ON THE ENTERTAINMENT SCREEN AND DRIVER SCREEN AND FULL LOSS OF VEHICLE CONTROL. WITH COMPLETE SHUT DOWN INCLUDING LOSS OF ALL ELECTRONICS ELECTRICAL POWER AND ENGINE FAILURE THEREAFTER CAUSING THE ELECTRONIC EMERGENCY BRAKES TO ACTIVATE AND LOCKING THE WHEELS. AT WHICH TIME THE VEHICLE CAME TO A VIOLENT AND SUDDEN STOP RESULTING IN A LOAD GRINDING NOISE COMING OFF THE ENGINE BAY. THE VEHICLE WAS UNABLE TO START DUE TO NO RETURN OF ANY ELECTRICAL POWER TO THE SYSTEMS ELECTRONICS INCLUDING EXTERIOR AND INTERIOR LIGHTS. I WAITED FOR ABOUT 15 MINUTES BEFORE TRYING TO START THE VEHICLE, WHICH TOOK A FEW TRIES BEFORE POWER AND VEHICLE ENGINE ENGAGED ONLY TO HAVE THE SAME COMPLETE VEHICLE FAILURE AND SHUT DOWN REPEATED ONLY AFTER 200 YARDS FROM THE INITIAL FAILURE RESULTING IN TOW SERVICE HAVING TO BE CALLED OUT. KEEP IN MIND THIS IS NOT THE FIRST NOR THE SECOND RECURRENCE, IT HAS BEEN AN ONGOING ISSUE FOR THE PAST FEW MONTHS ONLY TO BE TOLD THAT THE PROBLEM WAS DIAGNOSE AND CORRECTED BY AN AUTHORIZED LAND ROVER DEALER. WHICH IS FAR FROM THE TRUTH IN REGARDS TO THE HEALTH AND SAFETY OF THIS VEHICLE. TO DATE THE CAUSE OF CONTINUED FAILURE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672707January 15, 2015
SUSPENSION, POWER TRAIN
I PURCHASED MY NEW VEH IN MAY OF 2014. FROM THAT TIME UNTIL NOVEMBER, MY VEH DROVE/SHIFTED SMOOTH. I TOOK MY VEH IN FOR ITS 1ST SERVICE ON NOV. 25TH, 2014 AND AT THAT TIME THEY PERFORMED A TCM SOFTWARE UPDATE. SINCE LEAVING WITH MY VEH, I NOTICED IT DROVE COMPLETELY DIFFERENT. IT SHIFTED HARD, CLUNKED INTO GEAR & NO LONGER DRIVES LIKE A PREMIUM, NEW VEHICLE. I ADVISED MY SERVICE ADVISOR [XXX] A FEW DAYS LATER. AT THAT TIME HE SCHEDULED AN APT TO BRING IN & CHECK IT OUT. I ARRIVED FOR MY APT ON DEC 16TH, HAD THE SERVICE ADVISOR DRIVE WITH ME SO I COULD SHOW HIM WHAT I WAS EXPERIENCING. THE NEXT DAY I RECEIVED A PHONE CALL THAT MY VEH WAS "READY TO BE PICKED UP". I ASKED "DOES THAT MEAN IT IS FIXED?" HE REPLIED, "AT THIS TIME, WE & LAND ROVER ARE AWARE OF YOUR CONCERN, BUT UNFORTUNATELY, THERE IS NO REMEDY/FIX AT THIS TIME." THEY TOLD ME THEY WOULD CONTACT ME WHEN THERE WAS A KNOWN FIX/REPAIR. I PICKED MY VEH UP, & SINCE THEN, IT DRIVES EVEN WORSE. I EXPLAINED TO THE SERVICE DEPT THAT EVEN THOUGH THEY SAY IT IS "SAFE TO DRIVE", THAT I DO NO FEEL SAFE DRIVING IT. IN THE MORNINGS, THE SHIFTS ARE SO VIOLENT THAT I FEEL LIKE I AM DOING FURTHER DAMAGE TO MY DRIVETRAIN/SUSPENSION COMPONENTS. I HAVE REACHED OUT TO LAND ROVER NORTH AMERICA (REP:[XXX]: 800.452.4827 EXT. [XXX]0) SEVERAL TIMES, HE STATES THE SAME THING, "LAND ROVER IS AWARE OF THE TRANSMISSION PROBLEM, BUT THERE IS NO KNOWN FIX AT THIS TIME". IN MY OPINION, THIS VEHICLE IS CLASSIFIED AS A "LEMON" BECAUSE I CANNOT OPERATE IT WITH MY CHILDREN IN THE CAR & FEEL SAFE, & THE DEALERSHIP/CAR MANUFACTURER DOES NOT HAVE A REMEDY/FIX NOR CAN THEY TELL ME WHEN IT WILL BE AVAILABLE. (I HAVE BEEN DEALING WITH THIS ISSUE NOW FOR ALMOST 2 MONTHS & THINK THE TIME FRAME I HAVE BEEN PATIENTLY WAITING FOR IS MORE THAN REASONABLE, WHICH IS WHY I AM PROCEEDING NOW WITH FURTHER ACTION). THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654268November 11, 2014
STRUCTURE:BODY
I WAS TRAVELING AT APPROXIMATELY 60MPH ON A HIGHWAY AND ALL OF A SUDDEN THE DRIVER'S SIDE DOOR OPENS. MY LEFT ELBOW WAS RESTING ON THE DOOR WITH JUST THE WEIGHT OF MY ELBOW AND ALL OF A SUDDEN I FEEL MY ELBOW DROP DOWN AND A GUST OF WIND. THE DOOR OPENED MAYBE AN INCH BEFORE CLOSING BACK UP AGAIN. THE DOOR QUICKLY CLOSES FROM EITHER THE WIND OR THE SOFT CLOSE DOOR MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614538July 18, 2014
ENGINE, WHEELS, STRUCTURE:BODY, VEHICLE SPEED CONTROL
I WAS TURNING INTO A PARKING SPACE GOING APPROX. 2 MPH WHEN SUDDENLY THE CAR ACCELERATED SO FAST THAT IT JUMP ONTO THE CURB AND HIT A TREE. LUCKILY, I DID NOT HIT A PERSON OR ANOTHER CAR. HOWEVER, MY BRAND NEW CAR IS NOW IN THE BODY SHOW AND IS ESTIMATED TO COST AT LEAST $40K. IT COMPLETELY DAMAGED THE INSIDE OF MY CAR. ITS MIND BOGGLING TO ME HOW THE SPEED ALL OF A SUDDEN WENT SO FAST. NOTE THAT I DO NOT HAVE THE VIN BECAUSE IT IS IN THE BODY SHOP. ALSO, IT IS THE RANGE ROVER SPORT 2014 (THAT OPTION WAS NOT AVAILABLE IN THE SELECTION SO I JUST CHOSE RANGE ROVER 2014). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10598517June 16, 2014
ENGINE, POWER TRAIN
I HAVE AN UNRESOLVED ISSUE WITH LAND ROVER RELATING TO THE ENGINE / TRANSMISSION WARNING LIGHT AND THE NEED FOR AN O2 SENSOR TO BE FITTED TO THE VEHICLE. LAND ROVER (SOUTH WEST FREEWAY, HOUSTON) HAVE BEEN UNABLE TO A) SOURCE THE O2 SENSOR B) ENSURE THAT THE VEHICLE IS RUNNING CORRECTLY C) GIVE ME A DATE WHEN THE PART WILL BE AVAILABLE. FEEL LIKE I AM BEING IGNORED BY THE GARAGE HAVING HAD THE VEHICLE IN 3 TIMES FOR DIAGNOSTICS AND TWICE TOLD THAT THE PART WOULD BE FITTED WHEN THEY HAD NONE IN STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578425April 9, 2014
AIR BAGS, SEAT BELTS, SEATS
OUR 2014 RANGE ROVER SPORT PASSENGER SIDE AIRBAG INDICATOR DEACTIVATES INTERMITTENTLY DURING MULTIPLE TRIPS AT HIGHWAY SPEEDS WITH AN ADULT IN THE PASSENGER SEAT. AFTER 7-12 MINUTES THE INDICATOR LIGHT NEAR THE SUNSHADE BUTTON WILL ILLUMINATE TO NOTE THE PASSENGER AIRBAG HAS BEEN DEACTIVATED OR IS NOT OPERATIONAL; EVEN THOUGH THE PASSENGER IS SITTING CORRECTLY AND MAINTAINING CONSTANT WEIGHT ON THE SEAT. MOVING AROUND THE SEAT OR SHIFTING WEIGHT FROM ONE SIDE TO THE OTHER WILL NOT EXTINGUISH THE INDICATOR LIGHT; HOWEVER BRIEFLY UNBUCKLING THE SEAT BELT WHILE THE VEHICLE IS MOVING AND THEN QUICKLY BUCKLING THE SEAT BELT WILL CAUSE THE INDICATOR LIGHT TO SHUT OFF FOR 7 TO 12 MINUTES. AFTER THIS UNBUCKLING AND BUCKLING PROCESS HAS BEEN COMPLETED THE LIGHT WILL COME ON AGAIN. THE LAND ROVER DEALERSHIP INSPECTED THIS VEHICLE AND FOUND NO PROBLEMS WITH THE PASSENGER AIR BAG SENSORS. LAND ROVER ALSO NEVER MENTIONED TO ME THAT THIS ISSUES HAS OCCURRED WITH OTHER RANGE ROVER VEHICLES. ON ANOTHER NOTE, THE AIR BAG INDICATOR LIGHT IS SEVERELY UNDERILLUMINATED. VERY DIFFICULT TO SEE DURING THE DAY AND THERE IS NO OTHER VISUAL OR AUDIO QUEUE TO THE DRIVER THAT THE PASSENGER AIR BAG HAS BEEN DEACTIVATED. THIS IS TROUBLING BECAUSE YOU MAY NEVER NOTICE THE ISSUE UNLESS IT OCCURS AT NIGHT, BUT EVEN THEN IT IS STILL DIFFICULT TO SEE IN THE DARK.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574646March 25, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 LAND ROVER SPORT. THE CONTACT STATED THAT THE DRIVER'S SIDE SIDE-VIEW MIRROR EXTERIOR OBSTRUCTING HIS VIEW WHEN TURNING LEFT DUE TO THE LOCATION AND THE SIZE OF THE MIRROR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MIRROR WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567026March 4, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 LAND ROVER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL REDUCTION IN ENGINE POWER AND THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 240. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562951February 4, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGER ROVER. THE CONTACT STATED THAT THE HEATED WINDSHIELD PRODUCED AN EXTREME GLARE DURING NIGHT DRIVING AND REDUCED VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558447January 4, 2014
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WANTED TO INFORM YOU OF A VERY SERIOUS ISSUE WITH 2014 RANGE ROVERS THAT MAY EITHER CAUSE AN ACCIDENT OR STRAND SOMEONE MANY MILES FROM CIVILIZATION! I STOPPED THE VEHICLE AND THE ROTARY SHIFTER WOULD NOT POP UP AS IT WAS STUCK DOWN AND THE CAR WAS STUCK IN DRIVE! I HAD TO SHUT THE VEHICLE OFF AND THEN IT WOULD NOT SHIFT OUT OF DRIVE SO IT WOULD NOT START WHEN THE START/STOP BUTTON WAS PUSHED! THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP. MY CAR IS NOW AT THE DEALER AND THEY ARE SAYING IT WILL BE AT LEAST 2 WEEKS TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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