Kia Telluride Complaints (2024)

226 consumer complaints on file.

#11605377July 30, 2024
ELECTRICAL SYSTEM
I took delivery of my new Telluride on 9/27/2023. On 11/22/2023 I started getting a warning message on my dashboard that my battery was discharging due to external electrical devices. There was nothing on in the vehicle, nor was there anything plugged into the vehicle. This message would come up after the vehicle had been sitting for a number of hours.This message came on on 4 or 5 different occasions. Then on 11/29/2023 my entire dashboard went blank. Nothing would show on it, not even the speedometer. The car was running, and everything else was working fine. I called the dealership where I bought the vehicle and I was able to get it in that day. I picked up the vehicle the next day. It was some sort of computer problem and they were able to fix it quickly. What makes me most irritated is it happened when my vehicle was less than 2 months old. And my son and daughter-in-law also bought a Telluride at the same time as I did, and they just had to bring it in to the dealership for the exact same issue. Two out of two vehicles with that same issue is scary, and very frustrating that we spend that much money on a vehicle and it has these types of computer problems before they are even a year old. Including the safety recall that has been issued for the vehicle, another computer problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604330July 24, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
THE CAR HAS A SURROUND VIEW MONITOR THAT TURNS OFF AT 7 MILES INSTREAD OF THE 9 MILES ADVERTISED. THE MONITOR IS DESIGNED TO HELP WITH PARKING AND SHOW A 3D VIEW. HELPS WITH PARKING ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603826July 22, 2024
VISIBILITY/WIPER
I bought a Kia Telluride on [XXX]. I drove it to Michigan on [XXX]. During the trip, a highway pebble kicked up from the tire of a truck in front of me and hit the windshield. The chip from the rock cracked the windshield from the passenger side to the driver side of the vehicle in a matter of minutes. I researched this Kia Telluride windshield incident via the internet, and there is evidence that it is due to manufacturer negligence. The windshield is defective, and a class action lawsuit has been filed. In 2020, Kia even sent letters to owners offering to correct the problem. The windshield failed and it is available for inspection. The crack in the windshield is a visual impairment for the driver. The problem hasn't been reproduced or confirmed by a dealer or mechanic. The vehicle component hasn't been inspected by the manufacturer or others. There were no warning lights or messages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601993July 14, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
The dash above the steering wheel is not lighting up to show me the speed, gas, rpm. Or any other lights. My safety and others is at risk because I am not able to know my speed or any malfunctions that would other wise be displayed on the dash. This just happened and I cannot reach the dealership until tomorrow. This has not been inspected by anyone as of now. No other warning lights or symptoms prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601436July 12, 2024
BACK OVER PREVENTION
The contact owns a 2024 Kia Telluride. The contact stated that while reversing the back over prevention camera failed to display an image, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 22,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600596July 9, 2024
STRUCTURE:BODY
Trim is coming off below windows. Can be a hazard if it comes off in traffic and flys into another vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600187July 8, 2024
VISIBILITY/WIPER
The windshield on my 2024 Kia Telluride developed a small crack while driving on an highway. There was no construction vehicles in front of us or any construction happening on the road and were driving with significant distance from the vehicle in front. The windshield cracked by itself and upon inspecting the crack it’s clear that the crack was more within the glass instead of an external element. This could be potentially related to the known issue with kia’s defective windshields for model years till 2023. I believe 2024 model year also exhibits the same issue. I request Kia to look into 2024 model years and initiate a recall to replace the defective windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600173July 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599560July 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
All 4 windows have an Auto up/down feature on the driver door switches. Intermittently the auto up/down feature does not work on 1 of the 4 windows randomly. If I roll all 4 windows down for example and then decide to roll all 4 up, sometimes 3 out of the 4 windows will roll up auto with 1 touch, and the random 1 window that decides to not roll up automatically will work by holding the button up manually and then resetting it by continuing to hold up while the window is all the up for 3-5 seconds. This fixes it temporarily until the next time. I can not recreate the problem, if I use the key fob and hold the unlock bottom to open all 4 windows, sometimes 3 out of the 4 windows will open and the last one has to be manually reset. The dealership looked at it and reset the window they mentioned, the problem still exists. Could go without an issue for a few days or multiple times a day and it's any of the 4 windows at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598728July 3, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Was driving on highway. Did hear a pebble/rock impact the right side of my windshield. No visible signs of a chip or damage. Finished trip. Hours later, took a short trip, still no visible signs of damage. 2 hours later, returned to car to find a crack had appeared that went from bottom right corner of windshield to about 1/3 of the way across. Don’t believe the impact should have been significant to crack the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597228June 27, 2024
VEHICLE SPEED CONTROL
The contact owns a 2024 Kia Telluride. The contact stated while driving at approximately 25 MPH with the Snow Mode activated, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the accelerator pedal failure only occurred while driving with the Snow Mode feature activated. No warning light was illuminated. The vehicle was taken to the local dealer where it was test-driven with the service manager and the failure was replicated. The contact stated that the vehicle remained with the local dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597223June 27, 2024
ELECTRICAL SYSTEM
While driving the digital instrument panel has gone completely black and nothing is showing. In turn making it dangerous as I have no idea how fast I am going, how much gas in the car, etc. The radio side is fine but its just where your old school odometers etc use to be ,back when the world wasn't all digital. I have called and they acted like its the first time they have heard about it , but it seems to be an issue when researching online. From 2022 all the way up to now. I am taking the car in today but wanted to report this as this issue is still an issue with the Kia Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594060June 12, 2024
ELECTRICAL SYSTEM
The hold display went black , stop vehicle turn off car and restart everything came back up . Had to go back into the control settings to turn on radio& lost all stations that was saved also lost all my saved place on navigation system . A few days late try to start the car it wouldn’t start by pushing the start button, it said I had to use my key Bob to push the start button to start it . Then it started
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593694June 11, 2024
SEATS
The front passenger power seat folded in on my son while I was driving yesterday without warning. The back rest moved forward causing my son to have to bend over to move with it. At first, the seat would not move but he was able to after a few minutes. I immediately pulled over to ensure there was nothing in the way to cause this to happen, but I did not see anything there. I'm not sure if this is related to the recent recall, but it is a safety risk not only to my passenger but also to me as the driver. I have not had it inspected, and I am available to have it inspected upon request. I called the dealership that I purchased my vehicle from, and they stated that they have no knowledge of this incident happening with any other vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593198June 8, 2024
ELECTRICAL SYSTEM
I purchased my 2024 Kia LX AWD Telluride on 2/29/24, it had approximately 2,100 miles when my cluster screen went black. This occurred on 5/25/24 without warning. I went to turn my truck on and was unable to read the speedometer, RPM, gas gauge, mileage, and engine temperature. The blindspots warning, or other safety warnings were not working properly. When using the navigation system it wouldn't work properly. It seemed as though it was confused on the direction I was going. I called the dealership where I purchased the vehicle and they were able to get me in for a service repair in 1.5 weeks. Dropped my vehicle off and came back for it a couple hours later. They mentioned the electrical was fine, and could have been that it was loose, and a bump in the road could have caused it. Although, the screen didn't go out while I was driving. They also fixed other items that it has recalls for, such as, radiator cover, and ABS. I was not charged for any of these repairs/services. The dealership was very friendly and responsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593027June 7, 2024
ELECTRICAL SYSTEM
When I was sitting in my vehicle with the car running, the entire electronic dashboard (panoramic and front view dash) went completely dark. The car was still running but the vehicle did not have any information on display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591910June 1, 2024
VISIBILITY/WIPER
Windshield Cracking with minor damage. Vehicle has 7,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591564May 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589485May 18, 2024
UNKNOWN OR OTHER
[XXX] Driving down [XXX] towards Jackson, MS, a fine line crack appeared in windshield approximately 6 inches up from the dash starting at pillar on driver side of windshield with a small peck less than a 1/4 inch about 1 inch from the pillar and extending horizontally approximately 4 inches across the windshield. By the time we arrived in Jackson the crack extended 12" across. By the time we arrived back home the crack was approximately 16" across. We never saw or heard anything related to the crack until we noticed it. This was first trip in the car since engine was replaced under SC296 recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588837May 15, 2024
STRUCTURE:BODY
Windshield was chipped on two separate occasions in a less than 24 hour period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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