Kia Telluride Complaints (2022)

329 consumer complaints on file.

#11580320March 31, 2024
SUSPENSION
Car sways between 60-80 mph and the shocks didn’t fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580173March 29, 2024
ELECTRICAL SYSTEM
On two occasions, so far, I have experienced a blank instrument cluster display screen that did not show critical information, including the odometer, transmission gear position, and digital speedometer which could increase the risk of a crash and fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 101 The first picture is of the first incident which occurred on [XXX] which shows the blank screen. The second picture was taken on the same date after the screen came back on after driving a short distance and shutting off and restarting the vehicle. The third picture was taken earlier this month on [XXX] showing a new occurrence of a blank screen. Both incidents were reported, including the dates and pictures, when the vehicle was taken to the dealer (Destination Kia in Albany, NY) but the dealer stated that they could do nothing as the problem was not present at the times the vehicle has been there for service and the manufacturer (Kia) indicates that there is no applicable repair or recall to this vehicle. Three pages of a post to a Kia Telluride Owners Facebook page in which an owner posted a picture of a black screen an owner posted yesterday [XXX] showing a picture of the black screen she experienced on her 2022 Telluride and asking if others have experienced this problem. Other forum members responded with their experiences with some saying a cluster replacement was necessary as called for in Recall [XXX] which another responded that a software update resolved the problem per Recall [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579437March 26, 2024
UNKNOWN OR OTHER
Driving home on highway moving 50-60 mph when suddenly loud noise from roof of vehicle, pulled over and found sun roof glass blown out and appearing like it blew upward, sun roof was in closed mode at time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578658March 21, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
The LCD screen in the instrument cluster/combimeter went blank. The LCD display contains information such as digital speedometer, gear selection, odometer, distance-to-empty, and all ADAS information. Problem cannot be reproduced. The phenomena has only presented itseld twice (11/2023 and 3/2024). Certified Kia dealer stated there weren't any signs of failure. Service proceeded to perform a hard restart on the system. There is a similar recall for this phenomena (21V577000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576714March 11, 2024
UNKNOWN OR OTHER
FRONT SUNROOF SPONTANEOUSLY EXPLODED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576676March 11, 2024
VISIBILITY/WIPER
My windshield has cracked spontaneously and now I have a crack that is the length of a quarter of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576517March 11, 2024
EXTERIOR LIGHTING
The driver's side high beam headlight has stopped working. I am told it is because a baffle, a movable reflector, inside the headlight assembly has stopped functioning. In addition, the cost of replacing the headlight assembly is $1300. I know you have received some complaints about the 2020 Telluride. The same assembly in the 2022 Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572746February 19, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900.00. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia North Austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford Explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569689February 3, 2024
ELECTRICAL SYSTEM
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. Same as the 2023 Telluride recall affecting my 2022 (NHTSA Campaign Number: 23V298000)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569222February 1, 2024
AIR BAGS
Vehicle struck drivers side rear passenger door going at least 30mph and side air bags did not deploy. Upon inspection and door removal for repair, it was found that in the crash, the air bag sensor was struck and broke. The door and everything in it has to be replaced as well as the unibody sections surrounding each side door. This was a significant impact where the side air bags should have deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11566376January 18, 2024
ENGINE
Engine has been knocking since I purchased the vehicle new. Brought it into the dealership and they couldn't hear the noise. Based on the keoporum it could either be a bad fan motor or blend door accurator. Scheduling another appointment for them to figure out why it's still doing this when the vehicle only has 24k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565774January 16, 2024
UNKNOWN OR OTHER
The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the Kia dealership. I see online reviews where it's happened to multiple Kia owners. This should definitely be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565731January 16, 2024
VISIBILITY/WIPER
Our windshield spontaneously cracked despite striking nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565582January 15, 2024
VISIBILITY/WIPER
In preparation for winter driving operations that include clearing the windshield of snow and ice, "before entering the vehicle"; both windshield wiper arm assemblies are not able to be lifted away or disentangled from the windshield glass due to the specific design interference of the hood. ************* Without properly clearing the wiper arms, wiper blades and windshield of ice and snow, operating the vehicle is not safe. *************
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562806December 31, 2023
ELECTRICAL SYSTEM
Screens remain black on start up. Unable to read USB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560629December 18, 2023
ELECTRICAL SYSTEM
ESC check failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555324November 15, 2023
SERVICE BRAKES
A Kia dealership documented they performed the voluntary service recall SC252 HECU Inspection and determined my vehicle was within the guidelines and did not need replacement. 6 months later my vehicle experienced the symptoms of the HECU issue. The EPB, Auto Hold, and the ABS lights appeared on the console. We took the vehicle in for service, we were told they didn't have someone available to look at the issue and told us to reschedule, that is a separate issue. Weeks later when we took it and asked someone to look at it, since their next appointment wasn't for almost a month. The mechanic said immediately we can't let you leave with this car it is not safe. The brake fluid had leaked into the HECU box. So either the voluntary recall is inadequate or dealerships are not properly doing the inspection. I can not find detailed information on the risk associated with this but this is similar to the fire risk Kia has had in the past. In any case leaking brake fluid into the Hydraulic Electronic Control Unit can't be safe. If this is a know issue why is this still a voluntary recall. My family was put in danger and Kia continues to ignore this is an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552842October 31, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument Cluster A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549406October 11, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Problem started 4-5 months ago and was very intermittent; about 2-3 occurences per month. Problem has become more frequent and become much more severe. When foot is on brake and just coming to stop, engine races to around 6000 rpm. Originally would return to normal rpm in a second or two. Most recent occurences were on Oct. 10 2023, problem manifested 9 times. At stop, engine raced to 6000 rpm and remained there. Some times returned to normal rpm after few seconds, other times shifting to neutral and back to drive caused rpm to normal; 3 times I had to turn off engine. Once when restarting, engine immediately raced back to 6000 rpm and I had to stop engine again. Problem is intermittent so dealer says cannot tackle problem until they can experience problem themselves despite my very detailed description. Vehicle is unsafe to drive. Fortunately so far problem occured with foot on brake pedal so instantly increased brake pressure prevented vehicle from lurching forward into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546683September 26, 2023
VISIBILITY/WIPER
Small pebble was kicked up onto the Front Windshield on normal 35 mph street driving. I have read up on many instances that the Kia Telluride has had many issues with thin or defective glass that is not able to withstand simple small rocks.. This is a MAJOR safety issue and concern that KIA must acknowledge for 2021 and 2022 Telluride owners.. Apparently they noted issues on the 2020 when they were released. In many cases creating a small chip that becomes a major crack once it starts running.. Ours was attempted to be repaired by Safelite AutoGlass.. But still a few months later the crack expanded and began getting longer. KIA must begin to extend warranties for Telluride Owners as this glass is NOT meeting safety standards in protecting passengers.. It may become more evident if someone eventually gets seriously injured if the cracking / shattering glass enters the cabin injuring passengers / children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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