Kia Telluride Complaints (2024)

226 consumer complaints on file.

#11635547January 12, 2025
VISIBILITY/WIPER
Found crack in windshield while parked in garage, approximately 8 inches long on passenger side about 6" up from bottom of glass starting at the A pillar. Crack doubled in size by following day. There was no impact, it just cracked in a single line horizontal to the middle of the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635390January 11, 2025
UNKNOWN OR OTHER
Fixed rear skylight exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634358January 6, 2025
STRUCTURE
The contact owns a 2024 Kia Telluride. The contact stated that all four windows' exterior B-pillar trims had detached. The vehicle was taken to the dealer, where it was determined that the B-pillars needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed being aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634162January 5, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
The dashboard will turn black while driving. It will reset after disconnecting the battery, but it will do the same thing a few days later. Also, with cruise control, the car will suddenly slow down on the highway when no vehicles are in front of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633368December 31, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
When driving with my speed control set at 35 to 45 mph, I will sporadically and without warning get a forward collision warning, and the car brakes. When this occurs, there is absolutely nothing around that should cause this warning.The warning occurs for no reason at all. I took the car to my Kia dealership and also provided them with videos taken at two different times. They kept my car for seven weeks and just returned it to me having done nothing to fix the problem. The reason stated was that the Kia engineers felt that they needed to have the dealer reproduce the problem. Because it is sporadic one, the dealer was not able to reproduce the problem. However, the dealer did acknowledge that I had a problem, but said there was nothing more they could do. The danger is that if someone is following you closely behind and all of a sudden you get this forward collision warning that breaks the car, the car behind has to break suddenly in order to avoid a rear end collision. I have researched online and find that there are other owners of this same car that have had the same problem. I found only one instance where Kia accepted the videos as evidence of the problem, and apparently gave the dealer instructions that when accomplished, seem to have fixed the problem. I have tried to include several videos of these incidents but can’t figure out how to send them to you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632075December 23, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode and depressing the accelerator pedal while making a left turn, the vehicle stopped. The contact stated that after taking the vehicle out of Snow Mode, the vehicle worked as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 3,898.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630902December 16, 2024
UNKNOWN OR OTHER
Sunroof spontaneously exploded while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630584December 13, 2024
STRUCTURE
The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11629902December 10, 2024
VISIBILITY/WIPER
I parked in a covered parking garage for about two hours. When I came out there was a crack about a foot long on my passenger side windshield. The crack quickly spread over the next couple of hours while driving almost double the size. There was not a rock that hit my car and it looks like tiny hold in my windshield very strange looking and then spread quickly. I believe my windshield is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629649December 9, 2024
SERVICE BRAKES
The Brakes on this car had a failure. As the car was approaching a stop, the pedal went to the floor without any notable slowing of the vehicle. Fortunately, there was not a car immediately in front my Telluride or approaching from the side, so there was no impact. The car was then towed to the Robert Brogden Olathe, Kia and inspected. They reported that the ABS light was on and that their was air in the brake line. Using a manual bleeding procedure, the air was removed, but they have not found how their air got into the line during the last mile. Obviously, Root Cause for the air getting into the sealed system must be identified for this car to be considered safe to drive. We took delivery of this vehicle on [XXX] with fewer than 50 miles on the odometer and it was inspected and tested for 100% of all systems fully operational. During the first 700+ miles, the brakes worked perfectly. Kia Service ticket it [XXX]. Kia Customer Service Case Number [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628591December 3, 2024
UNKNOWN OR OTHER
Brand new Kia, and window Door trim adhesive fails within four months and trim is falling off while driving. All four trim has fallen off. Kia is aware of the issue and parts have not been available to fix. Dealers do not have parts and Kia USA says its unavailable. just one of many example of others with the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627914November 29, 2024
STRUCTURE:BODY
I have trim pieces around side windows falling off my new vehicle or in process of falling off my vehicle. This seems to be possible safety hazard to other vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627906November 29, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Intermittently, the forward collision system engages (including self-braking) inappropriately when car is moving and there are no objects that should engage system. Happens at lower cruise control speeds most often. I started noticing after an update was installed to my vehicle in late Aug 2024. I went to Jeff Wyler Fairfield Kia, 5815 Dixie Highway, Fairfield, OH 45014. They refused to fix issue for unknown reasons. Obviously, a car braking suddenly without warning when moving is a serious issue that can result in serious injury, death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627257November 25, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
The vehicle fails to accelerate from a stop in snow mode. Engine does not respond to acceleration pedal. My wife was stuck halfway in a intersection of a state highway. She had to shut off engine and restart the vehicle to get the car to function. No warning lights appeared. This has happened twice in the last week and after some research on the internet, it seems like this is not an isolated incident. Others have reported this same problem. Here is one particular case ID i saw was #11560843 with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626459November 20, 2024
UNKNOWN OR OTHER
I was driving at on the highway at 65 MPH in 60-65 degree temperatures on an open highway with minimal traffic on clean roads with no road debris. A loud explosion followed by observing through the rearview mirror shattered sunroof glass shower over the back of the car. There was no damage to the shade cover nor remainder of the roof to suggest something struck the top of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626273November 19, 2024
AIR BAGS:SIDE/WINDOW
The contact owns a 2024 Kia Telluride. The contact stated while driving at an undisclosed speed, the driver's side rear window independently fractured. The vehicle was taken to an independent mechanic; however, the cause for the failure was not yet determined. The window was replaced. The vehicle was repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 8,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624070November 7, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
Gauge cluster is completely black. I am unable to tell the speed I am going, see how much gas I have or use features like the blind spot detection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622966October 31, 2024
VISIBILITY/WIPER
I was driving on the highway, heard a pop noise, assume a rock hit windshield but did not see anything, I got off on my exit, went into a store and came back out a few mins later and saw windshield had a long crack from the top down approx 14 inches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621150October 21, 2024
VISIBILITY/WIPER
Windshield cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619564October 13, 2024
UNKNOWN OR OTHER
Sunroof shattered while driving. Nothing struck the glass, we were not around any other vehicles, etc. it just exploded. The slide was closed, so no glass fell in vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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