Kia Telluride Complaints (2023)

211 consumer complaints on file.

#11635698January 13, 2025
UNKNOWN OR OTHER
While driving the vehicle, the sunroof spontaneously shattered upwards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630349December 12, 2024
ENGINE
The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed, she was flagged down by another driver who informed her that there was a fire near the rear exterior of the vehicle. The contact merged to the shoulder of the road and discovered that the fire had extinguished on its own. No warning lights were illuminated. A fire and police report was not filed. No injuries were reported. The vehicle was towed to the dealer, where the inspection was being performed. The was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 20,000. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11624596November 11, 2024
POWER TRAIN
Vehicle began to shake when approaching 40mph or greater. Mechanic at dealership stated bolt from driveshaft to rear coupler was missing with two other bolts loose. Missing bolt threads were rusted as if bolt was never installed from factory as vehicle only has 12,000 miles. No warning messages displayed, only symptom was vibrations when approaching 40mph or greater.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623838November 6, 2024
VISIBILITY/WIPER
The rear panoramic sunroof shattered without reason. It left about a golf ball-size hole in the middle and shattered the rest into small pieces that remained intact in the sunroof. The shade was open. The vehicle was parked and not disturbed when the incident occurred. If the vehicle were moving when this happened, the glass almost definitely would have shattered into the vehicle and landed on the passengers in the 2nd row. Kia dealership personnel inspected it and suggested a rock must have hit it but there is no evidence to suggest this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622670October 30, 2024
VISIBILITY/WIPER
Glass side window and windshield cracked I do not recall anything striking the window and noticed both after the car had been sitting for multiple hours. Manufacture claims impact, but it is the smallest of pin tip looking and hardly noticeable unless you run a tiny item across.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622285October 28, 2024
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2023 Kia Telluride. The contact stated that the second-row seat belts failed to operate as designed. The alarms failed to engage when the seat belts were buckled or unbuckled. While there was a child using a car seat on the second row of seats, the seat belt was unbuckled, and there was no alarm to alert the occupants. While driving at unknown speeds, the information screen displayed went blank for approximately an hour. While refueling, the fuel gauge displayed that there was no fuel in the tank. The contact checked the fuel and noticed it was not depleted. While driving in hot temperatures, the engine overheated. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the thermostat needed to be replaced. The mechanic informed the contact that the driver's seat randomly failed to stay in position. The mechanic repaired the driver's seat and thermostat. Additionally, the contact stated that the children failed to meet the weight requirements. The mechanic was unable to duplicate the other failures. The manufacturer was not contacted. The failure mileage was approximately 120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616012September 23, 2024
SEATS
The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609410August 19, 2024
AIR BAGS
I was hit on driver side and no side airbags deployed. The collision cause over $16k in damage to my vehicle. There is no reason side airbags should not have delivered and if my child was in the car on the passenger side he would have slammed his head on glass.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11607488August 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Kia Telluride. The contact stated while driving from a complete stop and making a left turn, the accelerator pedal was depressed, but the vehicle failed to respond and stalled. There was no warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure recurred while driving on two other occasions. The vehicle was taken to the dealer, where it was determined that the Idle, Stop and Go (ISG) System was malfunctioning. The dealer advised the contact to press the ISG OFF button A to deactivate the ISG system prior to driving. The contact followed the dealer's instructions; however, the failure persisted while driving. A warning light displaying a speedometer with a key was illuminated, and the message "Limit - 20 MPH" was displayed. The contact was able to restart the vehicle and continued driving. The vehicle was taken to a second dealer, Kings Kia (9600 Kings Automall Dr, Cincinnati, OH 45249), where the contact was informed that she might have unknowingly set the cruise control speed to 20 MPH; however, the contact informed the dealer that it was not a possibility because the vehicle had stalled and failed to move. The dealer then informed the contact that someone might have hacked the vehicle through Kia Connect mobile application and reduced the vehicle speed. The contact was concerned that Kia Connect mobile application had such capability. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604293July 24, 2024
VISIBILITY/WIPER
Front glass has cracked beyond repair twice in 18 months! The first replacement occurred on 04/2023 and the second incident occurred this week on 7/22/2024. The vehicle was bought new in 12/2022 and has had needed two replacements due to weak glass!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604017July 23, 2024
VISIBILITY/WIPER
While driving in heavy rain with both windshield wipers operating properly, the right-hand windshield wiper suddenly stopped wiping, parked in normally stowed position. This incident could have been disastrous if this had been the driver’s side wiper since forward visibility would have been lost instantly, putting my safety and the safety of others at risk of major collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603969July 23, 2024
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle has warnings for EPB and lane assist along with active recall for roll away. Cruise control does not work as well. Wheel jerks out of your hand while driving Has been to appointment 7/1 in which vehicle was not repaired. Dealer claiming they had no record of a “diagnosis appointment” New appointment set 60 days out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602795July 16, 2024
VISIBILITY/WIPER
Windshield got cracked and need replacement within a year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595040June 18, 2024
UNKNOWN OR OTHER
There was a recall because the car would shift into gear and roll forward, so the fix was to make the parking brake automatically turn on when you put the car in park or open the car door. I do not feel like that is fix. I do not appreciate the decision whether I want my break to be on or not to be decided by the computer because they made a poorly designed vehicle. NHTSA should require Kia to do a better fix than making the parking brake turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594969June 17, 2024
UNKNOWN OR OTHER
I was driving down the highway only car on the road and my sunroof glass exploded from the inside the car blew a large hole out of the top. I had thousand of pieces of sharp glass rain down on me going 70 mph down the highway. I have no idea why in 2024 that this glass is not required to be laminated above your head. As I am doing my research this is a problem by many manufacturers. KIA has had many of these same incidents I described and no recalls yet. I took it in to the local dealership and the repair cost was $5,000 said the track was contaminated by glass and would need to be replaced. They denied the warranty and stated it was a rock that did it with no proof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594746June 17, 2024
VISIBILITY/WIPER
Cracked windshield, no impact
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594226June 13, 2024
POWER TRAIN
The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the contact believed that the recall repair did not address a fundamental issue with the transmission and that the transmission should have been the focus of the repair. The contact stated that the manufacturer had not performed a reasonable recall repair. The vehicle was taken to a dealer and the recall repair was completed. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593844June 12, 2024
STRUCTURE:BODY
10 months after purchasing brand new vehicle from dealership, the windshield developed large crack for no apparent reason--no debris or collision. Need to replace due to inability to see out and possibility of further cracking/breaking. A class action lawsuit against this company is taking place for this very issue, yet no recall exists. I am forced to pay $500 out of pocket (deductible) in order to get this remedied. Dealership informed me that warranty does not cover this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593676June 11, 2024
SUSPENSION
The rear suspension is incredibly creaky sounding. It constantly makes noise at every slight bump and turn regardless of speed. Kia service admitted there is a known issue with the self levelling shocks on the '23 Tellurides and said I should replace them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593067June 7, 2024
UNKNOWN OR OTHER
Windshield has cracked and has needed replacement twice in the 15 months I have owned it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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