Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11521706May 12, 2023
SEAT BELTS
Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520925May 8, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520206May 3, 2023
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519960May 2, 2023
EXTERIOR LIGHTING
This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519786May 1, 2023
EXTERIOR LIGHTING
High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519916May 1, 2023
ENGINE
We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519364April 28, 2023
EXTERIOR LIGHTING
While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519511April 28, 2023
TRAILER HITCHES
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519301April 27, 2023
UNKNOWN OR OTHER
Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518832April 25, 2023
VISIBILITY/WIPER
windshield cracked from camera mount outwards for no reason, no impact
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518545April 23, 2023
EXTERIOR LIGHTING
The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517803April 19, 2023
POWER TRAIN
BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517921April 19, 2023
ENGINE
I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517748April 18, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
My windshield cracked out of no where. My bright lights stopped working while driving home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517232April 15, 2023
EXTERIOR LIGHTING
High beams no longer work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517024April 14, 2023
EXTERIOR LIGHTING
Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516834April 13, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516937April 13, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516531April 11, 2023
EXTERIOR LIGHTING
High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516358April 10, 2023
UNKNOWN OR OTHER
I noticed paint delamination and chipping on my 2020 Kia telluride with pearl white paint. Upon further research, all other Kias with this color are having the same issue. Vin-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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