Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11555743November 17, 2023
EXTERIOR LIGHTING
Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554770November 13, 2023
EXTERIOR LIGHTING
Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554351November 9, 2023
EXTERIOR LIGHTING
The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553972November 7, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
Paint is peeling off the car. Car is 3.5 years old. Kia refuses to take issue with the car. They are standing behind mileage. I first reported this KIA of North America at 40K+ miles..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554025November 7, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Hi beams stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554028November 7, 2023
EXTERIOR LIGHTING
The high beams suddenly stop working without any prior indication. Although the dashboard indicates that the high beams are on, they are not functioning. Conversely, the low beams continue to work properly. No warning lights are illuminated, and despite attempting to resolve the issue by replacing the bulbs, it remains unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553667November 5, 2023
EXTERIOR LIGHTING
Hibeams completely stopped working without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553524November 4, 2023
EXTERIOR LIGHTING
While driving down a very dark road, I noticed my high beams did not work. High beams are an essential feature for safe nighttime driving, and when they're not working, it can be dangerous because non-functioning high beams can compromise your ability to see and react to potential dangers while also affecting the safety of other drivers, making it a significant safety concern. I made an appointment to have this issue diagnosed but my appointment date is not until Jan 2nd which also poses a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552614October 30, 2023
SEAT BELTS
Driver side middle seat, seat belt will not retract back in. The rear 3rd row seat roof belt does not retract very well at all either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551846October 25, 2023
EXTERIOR LIGHTING
The contact's husband owns a 2020 Kia Telluride. The contact stated while driving 70 MPH, the high-beam headlights became inoperable. There was no warning light illuminated. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the local dealer several times, but the dealer could not duplicate the failure. The vehicle was taken to a second dealer, Fred Anderson Kia of Greenville (2424 Laurens Rd, Greenville, SC 29607) where the high beam fuse and bolts were inspected, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551865October 25, 2023
CHILD SEAT:VEHICLE LATCH ANCHOR
one of the tether anchor bars in the 3rd row pulled off and broke away from the seat. the vehicle was not involved in a crash. someone pulled the anchor location thinking it was the strap to sit the seat up and the tether bar broke away. not only is there one less spot for a tether anchor the tether anchor would not have performed well in a crash, thus putting a child in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551925October 25, 2023
EXTERIOR LIGHTING
Hi beam indicator on dash comes on when activated but the headlamps do not go to hi beam. Can't see as well at night without hi beams. Hi beams haven't worked the last few night drives. There are no warning la.ps to indicate a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550638October 18, 2023
ENGINE
All of my oil changes have been done religiously at the same Kia dealer where I bought my 2020 Telluride but ever since my 1/14/23 oil change, I have experienced oil leaking from my car on and off. Was told by the dealer that the issue was faulty oem oil filters and that the o-rings weren't sitting properly. I have had a total of 8 oil changes between 1/14/23 & 10/9/23. I explained on 3/25/23, during one of my return trips to the dealer, that I didn't want my car back until they could guarantee it wasn't leaking. They had it up on the lift, ran it for a while, gave it back to me, no leaks finally! My car didn't leak between 3/25/23 & 6/10/23 when I had my next routine dealer oil change done. I also didn't experience any leaks between 6/10/23 & 9/5/23 when I had another routine oil change. However, shortly after the 9/5/23 oil change, we discovered the car was leaking oil again. Brought it back to the dealer on 9/25/23 where they said it was another bad filter, changed it and sent me on my way. The following week, I noticed oil leaking, yet again, so I brought the car back to the dealer where they then diagnosed it as a cracked oil filter housing. I am out of warranty so naturally they expect me to pay out of pocket. Either way. I don't see how this is a consumer issue considering I had 8 oil changes in 10 months when I should have only had 2 or 3. So if the oil filter housing is now indeed cracked, the additional wear & tear is not a result of normal wear & tear (consumer issue) but of excessive oil changes done by the dealer due to faulty oil filters. Or maybe it's been a crack in the plastic oil filter housing all along but then why didn't it leak between 3/25/23 & 9/5/23? Either way, the problem shouldn't fall back on the consumer. The internet is full of Kia owners experiencing oil leaks after oil changes and it needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550512October 17, 2023
EXTERIOR LIGHTING
High beams do no turn on, however, the light indicator on the dash is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549882October 13, 2023
EXTERIOR LIGHTING
Both high beams suddenly went out and are no longer working. Regular headlights are working though. This is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549227October 10, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Went to open the sunroof and the track mechanism cracked. Now it is stuff half open, off the track and dangerous to drive with. It is unable to open/close anymore than it is now. Looking online I see 20+ complaints in two different Kia Telluride forums about the same issue, with no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548354October 5, 2023
EXTERIOR LIGHTING
My hi beams don’t work. I replaced the fuse and the bulbs and still nothing. It shows the indicator on the dash when I switch to hi beams but the function itself doesn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548210October 4, 2023
EXTERIOR LIGHTING
The high beams no longer work at all. The blue indicator light on the dash will appear, but the high beams are not working. The low beams work just fine as well as the daytime running lights. Bulb replacement did not fix the issue. It is a major safety concern not having access to high beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547200September 28, 2023
SUSPENSION
REAR SUSPENSION HAS FAILED OR IS FAILING, CAUSING UNSAFE DRIVING CONDITIONS AND RISK OF LOSS OF CONTROL. THE VEHICLES RIDES SHAKES AND BOUNCES ON NORMAL STREET CONDITIONS. AFTER REPAIR OF FACTORY RECALL FOR TRAILER HITCH, VEHICLE REAR SUSPENSION FAILED AND IS UNSAFE FOR CHILDREN ESPECIALLY IN REAR OF VEHICLE IN NORMAL DRIVING CONDITIONS>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546315September 25, 2023
STRUCTURE:BODY
When opening the sunroof (it opens with the press of a button, a part flew off of the sunroof and it came off of the tracks). After, we could not close it and it made a loud noise when pressing the button. We took it to Kia who said it needed a part that was back ordered. They put plastic over the roof and told my husband it was ok to drive it home. We assumed they had secured the sunroof as they kept the car for several hours. On the Highway, the entire sunroof flew off of the car landing in the middle of a 6 lane interstate. I’ve since read that other owners of kia tellurides have had failed sunroofs as well. Thankfully no cars were hit when our sunroof flew off but the risk was there. This is a safety issue that needs to be investigated. If the failed part is backordered, that could indicate that there may be a big demand for the part because it is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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