Kia Telluride Complaints (2022)

329 consumer complaints on file.

#11480890August 23, 2022
UNKNOWN OR OTHER
Display for the backup camera went blank. Has only happen once so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480854August 23, 2022
ENGINE
On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480442August 21, 2022
POWER TRAIN
Vehicle was parked on level ground in the garage with the transmission in park. Parking brake was not set. I returned home in a different vehicle and checked the clearance on the garage door prior to closing it. It was at this point that I noticed that the garage door (which was previously closed) would not be able to close without hitting the Telluride. The Telluride was not driven, moved, touched or occupied during this brief period. Somewhere between opening the garage door and parking my other vehicle, the Telluride rolled back 1-2 feet. I tried pushing it and confirmed it wouldn't move, but it would have been impossible for the garage door to have opened or closed with the Telluride in the current position. As the garage was closed just before I opened it, and there were not any scratches on the Telluride or garage door, there is no explanation other than the Telluride rolled back. Since that incident, we have been setting the parking brake (manually). I understand the EV6 has a recall for a similar issue. Seems like the Telluride may have a similar problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478238August 8, 2022
VISIBILITY/WIPER
Crack appeared in center of windshield after being parked in my driveway overnight. The crack is approximately one inch in diameter and circular.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478027August 7, 2022
VISIBILITY/WIPER
I have experienced 3 windshield cracks within the visual field since purchasing the vehicle new. Each time the pebbles are small and the crack is requiring complete windshield replacements
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477907August 6, 2022
ENGINE
We were driving down the freeway and the car overheated and power stopped. Turn our the drive belt was shredded and most of it missing. This was verified by the dealership once it was taken to them. This is a known problem through the community who owns these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476952August 1, 2022
VISIBILITY/WIPER
I was the first car in line stopped at a traffic light - no vehicles in front of me - and I heard a loud pop. Immediately, I noticed a curved crack in the upper center of the windshield that wrapped below the rear view mirror area. There was no impact to the glass at the time - the windshield just simply popped for seemingly no reason whatsoever. This has been an issue on 2020 and 2021 Kia Tellurides, and Kia has been aware of this issue for a while, blaming it on a "windshield bonding problem" at the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476862August 1, 2022
UNKNOWN OR OTHER
Exploding Sunroof At approx. 6:45am on July 29th, while driving on highway with no other cars in sight the Sunroof exploded. Sunshade was closed therefore glass did not fall onto us while we were driving. The sound was extremely load, we heard a load pop and then the shattering of glass. We all jumped inside the vehicle but thankfully no cars were in sight around us as we did swerve. We were approx. 2 miles from the dealer's exit so we drove directly to the dealer. Manufacture is not taking any responsibility as they say it was due to impact but there was absolutely nothing that hit our car. No other vehicles around or debris on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476714July 30, 2022
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476637July 30, 2022
UNKNOWN OR OTHER
I was driving on the interstate and my sunroof just exploded, nothing hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475944July 26, 2022
ELECTRICAL SYSTEM
Instrument cluster goes blank. “Data error” message displays. Speedometer stops working. Fuel gauge goes to “empty”. Compass displays the opposite of what is true (says I’m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I’m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It’s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475456July 23, 2022
VISIBILITY:WINDSHIELD
Front windshield developed hairline crack on lower driver side. Crack measures approximately 12 inches in length. No evidence of any impact. Crack noticed by owner at roughly 7AM CDT on Tuesday, Jul 5, 2022. Vehicle had been driven the previous evening by same driver. At that time no crack was noted. Vehicle was garaged overnight. As previously stated, there are no signs of impact or other abnormal stress to the windshield. Vehicle purchased new in July 2021. Dealer to inspect week of July 25, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475399July 22, 2022
UNKNOWN OR OTHER
Small rock hit windshield which caused the windshield to crack. Never seen a windshield crack so easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475254July 22, 2022
AIR BAGS
I was hit on the front driver side of my car by someone who flew through a red light. The impact was so hard that my head slammed against the driver side window and shattered the glass. No airbags in my car deployed. The other drivers airbag deployed. I had to crawl out of the passenger side door because her car was slammed into mine. I sustained a concussion and injury to my arm from the impact. I’m 5’10” and was wearing a seatbelt
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11474458July 18, 2022
VISIBILITY/WIPER
We have had the vehicle for less than a year and the windshield has already broken twice from very small/light pebbles. The star caused by the most recent one was so small we didn't even hear it and has now spread to a 30"+ crack across windshield. We learned through researching that the windshields on these cars are becoming notorious for easy breakage and we do not feel safe having such a weak windshield.I have been driving for 18 years and have only ever once before had a windshield need replacement. The crack is so large I am afraid the glass will fall through while driving and it distorts the view. Should not have to keep replacing the windshield for every grain of sand that strikes it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472410July 5, 2022
VISIBILITY/WIPER
Windshield cracking on a brand new 2022 telluride. This could cause severe issues at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472317July 5, 2022
VISIBILITY/WIPER
Windshield crack developed 6 inches above from bottom from drive side when driving on highway after 2 hours of drive. No one near my vehicle and not related to any Collison. Crack increased from 3 inch to half of the screen on parked car. Not inspected by police or insurance company as of now. Went to dealer in Norwood, MA and person at dealership reviewed and confirmed it happed without any specific external hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472075July 2, 2022
VISIBILITY:WINDSHIELD
Cracked windshield developed within hours and it was sitting in the driveway. I have not had this vehicle for more than 30 days only to find out this is a MAJOR issue I have to jump through hoops to fix. I was sold Ownershield (and sent them photos for review) and was told when sold that product that I could get the KIA windsheild replaced with KIA parts (they knew this would happen). But today I was informed by Ownershield that if I were to use Safelite my claim may not be covered...what a SCAM! It is like a sideways J, right in the middle of the windshield so it is messing with my visibility and is unsafe. No warning of anykind given even after starting up the car. KIA needs accountability on fixing these issues especially with theybare tacking on additional fees for 'shortages'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471907June 30, 2022
VISIBILITY:WINDSHIELD
My 13 year old son went to smack a bug off the windshield in the inside and it shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471440June 28, 2022
POWER TRAIN
I brought my 2022 Kia Telluride with only 12 miles on it in February 12, 2022. Less than 4 months old and only 4177 miles and my transmission has gone out. The dealership I bought has had it for 20 days now. I am told my vehicle is not safe to drive so it has to at the dealership. I have contacted Kia Customer Service they are advising me that the transmission is on back order and not ETA for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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