Kia Telluride Complaints (2024)

226 consumer complaints on file.

#11571912February 14, 2024
SERVICE BRAKES
VEHICLE has 650 miles now. It was leased from Kia. I noticed the brakes fading when at a long stop light or stop sign. Vehicle would start to roll/creep forward and brake pedal would drop slightly. The longer the stop light the more this would happen. When this happened as I was parking I left the vehicle and called the Kia help number and had the vehicle transported to Kia dealership. This was 10JAN2024. The dealership notified me that the could find no problem. I picked the vehicle up and drove home. The same problem occurred and I had the vehicle transported to the dealership. They replaced the brake master cylinder and ABS module. They notified me it was repaired. When I check the brakes the pedal still slowly went down. I refused to take the vehicle and left it at the dealership. The vehicle had been at the dealership for over 30 days before they notified me it was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571768February 13, 2024
UNKNOWN OR OTHER
Windshield cracked 12 days after purchase
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570803February 8, 2024
SEAT BELTS
Incident 1: Seatbelt was fastened as I returned from picking a child up from school. As we turned into our driveway my seatbelt unlatched unexpectedly. In addition, none of the warnings sounded that typically notify you when someone has taken off their seatbelt prematurely. Incident 2: I was pulling onto a main road from a side road when my seatbelt unlatched. None of the safety warning sounds came on. In both situations there was nothing near my seatbelt that could have accidentally depressed the button (and if there had been there should have been a seatbelt warning). Both incidents occurred close to or as I was making a right turn at slow speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570539February 7, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
Vehicle has 6k miles. Upon starting for the evening commute, dashboard is blank screen - will not give speedometer, odometer readings or fuel levels. Other lights on gearshifter not working. GPS not reading correctly. Blind spot detection not functioning. Can get the screen to display the brightness indicator, but that refuses to leave the display, even when car turned off - assumedly a drain on the battery. This left us unable to identify our speed or how much fuel we had. The dealership indicated that this problem was seen in 2022 Tellurides and was typically fixed by a reset + system update. The dealership did fix the problem, but not sure of what the root cause is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569572February 2, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
The contact owns a 2024 Kia Telluride. The contact stated that while driving at 5 MPH, the contact enabled the snow traction feature. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,201.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569100January 31, 2024
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
I purchased this vehicle brand new and has the panoramic screen. It blacks out and when that happens I am not able to use any of my safety features. I have taken it back to Kia service 3 times and it still happens. I don't know what to do. I have heard some other owners have the same problems. I have a video. It started the first week I bought it on 7/24/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568190January 27, 2024
VISIBILITY/WIPER
Windshield crack appeared spontaneously while driving at 20mph in parking lot. No known impact with rock or other projectile, I had been driving the car for 3 hours at that point. Crack is approximately 10 inches long, from passenger side lower edge toward center of windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567078January 22, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The panoramic instrument cluster would not display any information. Since the entire instrument cluster is electronic, no information on vehicle speed, rpms, gas, battery, etc. could be shown. Vehicle would still start fine and drive fine, but vital driving information could not be displayed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566134January 17, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2024 Kia Telluride. The contact stated while driving approximately 40 MPH in snow mode, the vehicle failed to accelerate as needed. The vehicle was started but was unable to drive as needed for approximately 30 minutes. The contact stated that after turning off and restarting the vehicle, the vehicle returned to normal operation. The contact pulled over to the side of the road and had the vehicle towed. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,748.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562921January 1, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Within the first 1000 miles my windshield chipped. Now at 8000 miles, there is another crack. Seems to be a common issue with this vehicle that the windshield is soft and not durable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562814December 31, 2023
ENGINE
I purchased my new Kia Telluride on 10/28. On 11/10 I was driving on the highway when I heard a rattling noise from the engine and realized I was losing speed, with an unresponsive gas pedal. I was in a construction zone and managed to find a safe place to pull over - but it was an extremely dangerous situation. As I sat on the side of the highway, I realized the steering wheel had locked and all electricals had also gone down. There were only 300 miles on the car at the time. The diagnosis is that the “engine seized” but there is no known cause - likely a manufacturer’s defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562024December 27, 2023
UNKNOWN OR OTHER
Kia connect safety services are not available in Massachusetts due to Kia not complying with the right to repair law. When in an accident emergency services are not called and this poses a big safety threat as there is a delay to services arriving to help in the case of an accident. Kia should be forced to separate the telematics service information from key emergency services capabilities so that this car and every Kia in Massachusetts has the equivalent safety capabilites to others
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560843December 19, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode, the vehicle failed to accelerate as needed. The contact switched to Sport Mode for the vehicle to respond and accelerate as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that while his wife was driving and switching to Snow Mode, the accelerator pedal was depressed, and depressed to the floorboard but the vehicle failed to accelerate. The driver switched to Sport Mode to drive the vehicle as needed. The manufacturer was not contacted. The failure mileage was approximately 5,800. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559971December 13, 2023
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
Within a week of taking delivery of my car after purchase the lower right corner of my windshield developed a 16" crack. To my knowledge, my windshield had not been struck by any object and I had only driven it 300 miles since picking it up. The crack is a safety issue as it limits or inhibits visibility through the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559970December 13, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
The windsheild easily cracks. Less than 1000 miles and it cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559944December 13, 2023
POWER TRAIN
We bought a 2024 Kia Telluride and had it literally 2 weeks long with about 684 miles. My husband and I were driving on a major highway and suddenly we hear a noise and engine line pops up on screen. Car proceeds to literally shut off, the wheel locked up, and we barely made it to shoulder of highway. This was huge safety issue, we had cars honking and speeding by us at 70+. We called the Kia roadside assistance who didn’t get a tow truck there till 3 hours later. We don’t have anything paper wise yet from the service department . They called and said engine was seized and needing replacement. We are very concerned about getting new engine that could potentially do this again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553687November 5, 2023
SEAT BELTS
The bottom bolt that attaches the second row driver side seatbelt to the side of the car came loose and fell out when a passenger tried to buckle up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553468November 3, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
Car was traveling down the road at 45 miles an hour. The windshield cracked under normal driving conditions. Living in Iowa this would fall under the class action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547997October 3, 2023
VISIBILITY/WIPER
Brand new 2024 Kia Telluride. Came outside this morning to see a nice crack across the drivers side of the windshield happen before my eyes when I turned on defrost and windshield wipers for the rain. I see this was a common problem with 2023 Kia's. Also after speaking to Service dept (Gay Kia, Dickinson, TX). I truly get the feeling this is still an issue. Biggest down side to this, is they tell me they cant even get me a 2024 telluride windshield right now. if you rub your finger across windshield you definitely can feel a extremely small chip feeling in the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547874October 2, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving down the highway at 65mph and my 2024 Kia Telluride sunroof violently imploded. I pulled over thinking I was shot at by a gun, but there was no evidence that I was hit by something. It felt like an explosion next to my face. Very loud! I have 490 miles on this vehicle. I have called Kia dealership and they are going to investigate and call me back. No warnings went off in the vehicle and I was not harmed but I do have anxiety now. Worried it will happen again once fixed. I honestly felt like this was a safety issue and so I went online only to find this has happened to others all over. Not sure how this has happened to so many others and there is no recalls. Please help me understand. This was very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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