Kia Telluride Complaints (2021)

374 consumer complaints on file.

#11617369September 30, 2024
VISIBILITY/WIPER
Track for sunroof broke and will not properly open or close. I was able to close it back but will not touch until the part can be repaired/replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617314September 30, 2024
UNKNOWN OR OTHER
The sunroof will not close. Kia published a technical service bulletin (#319) in July 2023 related to this issue. The plastic wind deflector and track appear to have broken. We are unable to drive the vehicle due to inability to close (electronically or mechanically) the sunroof during any inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616694September 26, 2024
UNKNOWN OR OTHER
The barely used sunroof made a clicking noise, and now will not open or close. It looks askew and now cannot drive in inclement weather. There seem to be many people with this issue when you google it online and deserves a recall. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615603September 20, 2024
SUSPENSION
In the summer of 2023 I started hearing a clunking noise from the rear of the vehicle that became louder when going over bumps. Took the car to the dealer and I was told the rear shocks were bad and needed to be replaced. Aug of 2023 the original shocks on the car were replaced which was premature for the average life of shocks. Then months later the same things started and I had a puddle of fluid on my garage floor. I took my vehicle back into the same dealership in June of 2024 only to find the rear shocks had failed again. This time in less than a year. Now in September, I can feel the back end getting loose when I go over bumps, which is what happened previously before the shock completely failed. The ride is continuing to regress. Up until this I thought I would go into another Telluride but the lack of longevity in the ride comfort has changed my mind. Something has to be wrong for brand new shocks to fail so shortly after installation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614539September 13, 2024
UNKNOWN OR OTHER
I closed the sunroof and heard a noise. The sunroof would not close and looks to have came out of the track. Now it is stuck partially open. I am not able to drive in the rain. I have tried to self diagnose and it looks like the bug deflector broke and caused the sunroof to misalign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614290September 12, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Sunroof started to open and came off track and bent the tracking system beyond repair. Sunroof stuck in half open position and tilted or wedged in open position. Concern that it would fly off when driving and could not shut it to protect the interior in case of rain. There has already been a recall on the Kia Sorento sunroof moving tracking system in the recent past. This should be taken into consideration to have this be a recall on the Kia Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613455September 9, 2024
SUSPENSION
There is an ongoing problem with the NIVOMAT self-leveling shocks on every model year of this vehicle. The problem occurs at nearly every speed but is more noticeable at lower speeds (35mph or less) while going over uneven terrain or hitting small bumps. The vehicle produces a clunking noise from the rear of the vehicle and there is no cushioning or rebounding from going over the bump or uneven terrain. Instead, there is more of a jolting knock when hitting small bumps and a constant bouncing around/floating feeling while driving over uneven terrain. This is dangerous because passengers and cargo in the vehicle gets bounced around and the vehicle gets harder to control especially at higher speeds. Many of these shocks are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started before and probably closer to 18-20K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, only replacing certain parts of the shock (isolators, etc.). However, there are still reports of replacement parts and even new full shock assemblies failing around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613449September 9, 2024
POWER TRAIN
There is an ongoing problem with the AWD coupler on every model year of this vehicle and other KIA/Hyundai AWD vehicles. The problem occurs at lower speeds (35mph or less) while turning, and/or when starting from a stop turning either left or right. The vehicle produces a binding or slipping feel in the rear wheels along with a clunking noise from the rear of the vehicle. This is dangerous because the vehicle loses traction/power when its needed most during slit second decisions. Many of these couplers are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started long ago, closer to 15K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, and even recalled it early in the life of their debut model, the 2020. However, there are still reports of replacement parts failing again around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613254September 7, 2024
STRUCTURE:BODY
The sunroof came off the track on the passenger side as I was trying to open it fully.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613196September 7, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My dealer installed new software that sets the parking brake when the shifter is put in the park position. When I'm driving the car and stopped at a red light and open my door to let an insect out or spit or to make sure the door was closed completely or whatever the reason, the parking brake is set even though the car is still in drive and my foot is on the brake. This is fine. However, when I close the door, release my foot from the brake pedal and press the accelerator, the parking brake remains engaged. I feel that this can lead to safety issues if a driver is not aware of why their car will not move. They can become a traffic hazard or attempt to drive their car with the parking brake still engaged. My Kia dealer said that's the way it is and they cannot do anything to change it. I also reported this issue to Kia directly but have not yet received a reply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610150August 22, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The front bumper sensor has stopped working. This is preventing proper function of the forward collision warning and the parking collision warning. I took this to be fixed to Executive Kia of Wallinford, CT and they identified corrosion of the component as the cause of the failure. My car has had no accidents or damage to bumper so any corrosion is due to improper sealing of part, or weather proofing of bumper. An online search identified many other Kia owners dealing with this same issue. My extended warranty through Fidelity Inc sent out an inspector to review this and they are refusing to cover the cost of the fix since it is due to "corrosion." Including photos my Kia dealer mechanic sent me of the corrosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610079August 21, 2024
VISIBILITY/WIPER
Windshield cracked all the way across from a tiny rock. So small that I didn’t even see it when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609944August 21, 2024
ENGINE
Car was being driven when it began to slow down. Pulled over and smoke was coming from under the car. Car would not start again. Once at dealership, found there was catastrophic engine failure due to a rod that put 7 holes in the engine. Also, car was low on oil despite an oil change less than 60 days prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609788August 20, 2024
UNKNOWN OR OTHER
I don’t ever use my sunroof but noticed it was slightly open bc I saw light coming through. I tried to close it and it came off it’s track on one side. Given that the vehicle has had several recalls having to do with electronic features causing fires, I worry about this issue causing a fire. Also, it’s unsafe to drive during a storm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609296August 19, 2024
UNKNOWN OR OTHER
We were driving down Hwy 321 going approximately 65 mph and the sunroof just exploded. There were no other vehicles close for it to be hit my a rock. It sounded like a gunshot and glass went everywhere. Very dangerous and scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608489August 14, 2024
STRUCTURE:BODY
Driving down a 2-lane highway doing less than 60 mph, the wind from the oncoming semi-truck shattered the sunroof glass. This caused us to have to drive hundreds of miles home with water, wind and broken glass in our car with 3 children who were 6 years old and younger. I contact Kia Corporate compliants directly while the car was in the shop for several weeks and they said because it was already fixed there was nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606132August 2, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Kia Telluride. The contact stated that while the vehicle was parked, the rear door latch was not operating properly, and the door failed to close as intended. The vehicle was taken to a local dealer where it was diagnosed and determined that the wiring harness had melted. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604706July 26, 2024
UNKNOWN OR OTHER
Sunroof jammed open and was unable to be closed. There were no warning lights associated with this issue. I took the sunroof apart and found the bug deflector springs wedged themselves in the sunroof track, causing it to overload itself and break its mechanism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604395July 24, 2024
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The panoramic sunroof hinges on my vehicle snapped and a part of the assembly fell and hit me in the head while I was driving.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11604378July 24, 2024
SUSPENSION
Rear shocks are defective, bounces around, diagonal pitch and rough / harsh ride. Dealers Idea of fix is shock Isolator replacement. They don't have in stock and make you wait several days for repair. There should be a recall on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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