Kia Soul Complaints (2014)

905 consumer complaints on file.

#11123928September 1, 2018
EXTERIOR LIGHTING
HEADLIGHTS RANDOMLY FLASH OFF AND BACK ON WHILE DRIVING. THIS SEEMS TO HAPPEN WITH THE TURN SIGNAL ACTIVATED BUT ALSO HAPPENS WITHOUT. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON MANUALLY. ALL OF THIS IS QUITE DANGEROUS WHILE DRIVING NEEDLESS TO SAY AND SHOULD CERTAINLY BE A RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122916August 28, 2018
EXTERIOR LIGHTING
RARELY DRIVE AT NIGHT BUT HAD TO. THE EXTERIOR FRONT LIGHTS FLICKERED AND MOMENTARILY WENT OFF TWICE. THERE WAS A DEEP DITCH EXTENDED TO ABOUT 1/2 A LANE WITH THE OTHER LANE CLOSED. IF THE LIGHTS REMAINED OFF, WOULDN'T HAVE DRIVEN THE CAR. SAME NIGHT - THE USB PORT STOPPED WORKING BUT CAME ON AGAIN NEXT MORNING. THIS IS BEYOND DANGEROUS AND FURTHER MEASURES WILL BE TAKEN IF IT'S NOT RESOLVED BY KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120580August 17, 2018
ENGINE
ON AUGUST 16, 2018 AT APPROX 1030 PM MY DAUGHTER WAS DRIVING ON ROUTE 5 IN HOLLIS CETNER MAINE AT APPROX 50 MPH AND CAR STARTED RUNNING ROUGH, SMOKE STARTED COMING FROM UNDER HOOD. PULLED OVER TO THE SIDE OF ROAD AND CAR WAS ON FIRE UNDERNEATH ENGINE, MELTING THE ENGINE. FOUND MELTED ENGINE PARTS (PISTON HEADS, CONNECTING RODS) ON THE GROUND ALONG WITH OTHER MELTED PARTS. FIRE WAS PUT OUT BY HOME OWNER ON ROUTE 5
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11120701August 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 35 MPH, THE VEHICLE LOST A LARGE AMOUNT OF POWER AND MADE CLANKING AND KNOCKING NOISES. THE VEHICLE WAS ABLE TO BE DRIVEN HOME AT 10 MPH. THE VEHICLE WAS TOWED TO CAR PROS KIA HUNTINGTON BEACH (18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 274-6176) WHO STATED THAT THEY WOULD HAVE TO INVESTIGATE THE FAILURE; HOWEVER, THEY MENTIONED THAT THE ENGINE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. THE CONSUMER STATED WOULD LIKE THE VEHICLE TO BE SWAPPED OUT FOR A BRAND NEW VEHICLE. THE CONSUMER IS REQUESTING A RETURN PHONE CALL OR PROVIDED WITH NHTSA HOTLINE NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119253August 10, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING THE CAR THE HEADLIGHTS FLICKER AND SOMETIMES GO OFF RANDOMLY. THIS HAS NOW BEGUN TO OCCUR WHILE THE CAR IS ALSO PARKED. THIS IS HIGHLY DANGEROUS WHILE TRAVELING AT NIGHT AND A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118284August 7, 2018
EXTERIOR LIGHTING
HEADLIGHTS AND INSTRUMENT PANEL GO OUT SUDDENLY. THIS HAPPENS BOTH IN MOTION AND STATIONARY. ALSO UPON STARTING THE CAR OR AFTER DRIVING EVEN A SHORT DISTANCE. RANDOM ACTUALLY. VERY DANGEROUS AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118037August 6, 2018
ELECTRICAL SYSTEM
WHILE MY VEHICLE WAS IN MOTION THE INTERIOR AND EXTERIOR LIGHTS WENT OUT FOR ABOUT 20 SECONDS. THEY ALSO GO OUT AT DIFFERENT TIMES, ON CITY STREETS AND HIGHWAYS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, THE MOST RECENT BEING ON 08/05/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115514August 3, 2018
ENGINE
MY ENGINE SEIZED WHILE DRIVING IN 2016 IT WAS REPLACED AS IT WAS DEFECTIVE AT 45,000 MILES NOW 2018 THE ENGINE HAS BASICALLY DONE THE SAME THING WITH 54,000 MILES UNABLE TO DRIVE HAD TO WAIT 2 DAYS FOR TKIA TO DETERMINE IF I WAS AT FUALT OR THE ENGINE ITSELF FINALLY DETERMINED IT WAS KIA FAULT TO BE REPLACED AGAIN DUE TO DEFECT AFTER READING OTHER CONSUMERS REPORTS THEY HAVE HAD PROBLEMS WITH THEIR ENGINES SEIZING, CATCHING FIRE ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115640August 3, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER AND THEN COMPLETELY TURN OFF. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD INADVERTENTLY ILLUMINATE AGAIN. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115362August 2, 2018
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT FLICKERS AND WILL GO OUT COMPLETELY. THIS HAPPENS WHILE DRIVING OR STATIONARY, AND DOES NOT DEPEND ON SPEED. I HAVE REPLACED THE HEADLIGHT TWICE. THE SECOND TIME I NOTICED THAT THE CONNECTOR THAT ATTACHES TO THE BULB ITSELF IS STARTING TO MELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115453August 2, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I DRIVE MY SOUL IN THE DARK WITH MY HEADLIGHTS ON THEY START FLICKERING AND THEN THEY JUST GO COMPLETELY OUT. SOMETIMES IT'S SMALL FLICKERING AND SOMETIMES IT IS COMPLETELY OUT AND DONT COME BACK ON FOR SEVERAL SECONDS. TODAY I HAD TO TURN THEM OFF AND BACK ON TWICE BEFORE THEY WOULD COME BACK ON AT ALL. THIS IS EXTREMELY DANGEROUS WHEN IT IS DARK. ESPECIALLY DRIVING ON A CURVY 2 LANE HIGHWAY IN THE DARK LIKE I DO. AT FIRST IT HAPPENED WHEN I USED MY TURN SIGNAL, BUT NOW I DONT HAVE TO DO ANYTHING AND THEY FLICKER AND THEN GO ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115121August 1, 2018
EXTERIOR LIGHTING
TESTED DEFICIENCY ON MULTIPLE CONDITIONS (CAR MOVING, STATIONARY, ENGINE RUNNING AND ENGINE OFF, HIGHWAY AND CITY ROADS) AND NOTHING CHANGED THE LIGHT BEHAVIOR. DRIVER'S SIDE HEADLIGHT ONLY. INITIALLY FLICKERED ON AND OFF. SOMETIMES TOGGLING BRIGHTS ON AND OFF WOULD HELP AT FIRST. THIS WENT ON FOR ABOUT A WEEK AND A HALF. AFTER LIGHT STOPPED WORKING, I CHANGED BOTH BULBS. LIGHT CONTINUED TO FLICKER OFF AND ON FOR ABOUT A WEEK, THEN DIED ALTOGETHER. CALLED SHAWNEE MISSION KIA, IN OVERLAND PARK, KS AND SPOKE TO SERVICE MANAGER JOE. HE STATED HE WAS NOT PERSONALLY FAMILIAR WITH THE ISSUE, BUT THAT SOME OF HIS SERVICE DEPARTMENT EMPLOYEES MIGHT BE. I TOLD HIM THERE WERE 132 COMPLAINTS ON THE NHTSA WEBSITE, BUT HE TOLD ME WITHOUT A RECALL I COULD NOT GET A DISCOUNT OR FREE REPAIR. THIS IS A DANGEROUS CONDITION THAT COULD RESULT IN A DRIVER LOSING ALL HEADLIGHT FUNCTION WITHOUT WARNING. I AM UNABLE TO SAFELY OPERATE MY VEHICLE AT NIGHT BECAUSE KIA WILL NOT REPAIR THEIR OBVIOUSLY DEFECTIVE EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114732July 31, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2014 KIA SOUL STARTED TO FLICKER AS WELL AS THE INTERNAL LIGHTS AT THE SAME TIME ON THE DASHBOARD (SPEED, ETC.). I NORMALLY KEEP THE HEADLIGHT SETTING ON AUTO AND I HAVE HAD THIS VEHICLE FOR A LITTLE OVER 4 YEARS NEVER HAD AN ISSUE UNTIL NOW. I AM PAYING TO GET THE SWITCH REPLACED IN HOPES IT WILL RESOLVE THIS ISSUE, BUT IT IS DANGEROUS PROBLEM BECAUSE THE HEADLIGHTS NO LONGER JUST FLICKER THEY WILL GO COMPLETELY OUT SOME TIMES WHICH CAN BE SCARY WHILE DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113695July 25, 2018
EXTERIOR LIGHTING
WHILE DRIVING THE CAR, THE HEADLIGHTS INTERMITTENTLY WILL DIM AND BRIGHTEN ON THEIR OWN. SOMETIMES TURNING OFF COMPLETELY. TWICE THE DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112835July 21, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, WHEN THE BLINKER IS USED, THE HEADLIGHTS FLICKER AND GO OUT FOR A FEW SECONDS. ONCE YOU USE THE BLINKER ONCE IT WILL CONTINUE TO DO SO FOR MANY MINUTES. THIS IS INCREDIBLY UNSAFE. UPON RESEARCH, IT IS A FAULTY WIRE THAT OVERHEATS THE CONNECTOR CAUSING IT BECOME DEFORMED. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112521July 20, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING DOWN BACK COUNTRY HIGHWAY WHERE THERE ARE NO HIGHWAY LIGHTS WHEN MY HEAD LIGHTS WOULD TURN OFF FOR A FEW SECONDS AND THEN BACK ON A COUPLE OF TIMES. THEN WHEN I THOUGHT IT WAS OKAY TO DRIVE, ANYTIME I WOULD USE MY BLINKER, ALL OF MY INTERIOR WOULD TURN OFF AND ON. THIS NEVER HAPPENED TO ME UNTIL RECENTLY. I WASN'T HITTING ANY BUMPS WHEN IT HAPPENED, JUST HIGHWAY. I WAS DRIVING MY KIDS BACK HOME FROM A WEEKEND TRIP SO IT'S NOT LIKE I WAS CLOSE TO HOME EITHER WHICH MADE IT WORSE. ABOUT A YEAR AGO I DID HAVE MY HEADLIGHT WIRING WORKED ON AFTER MY LEFT HEADLIGHT WOULD RANDOMLY WORK AND NOT WORK ON DAYS AND IT TURNED OUT TO BY MY WIRE BURNED. KIA FIXES THAT PROBLEM BUT THIS HEADLIGHT FLICKERING AT NIGHT IS EXTREMELY DANGEROUS AND AFTER RESEARCHING IT LOOKS LIKE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THE SAME SCARY SCENARIO WITH NO GOOD OUTCOME FROM KIA. JUST TO ADD AS WELL, I'VE BEEN RECIEVING NUMEROUS CALLS FROM KIA BEFORE THIS TRYING TO BUY MY CAR BACK BECAUSE IT IS IN 'HIGH DEMAND', BUT AFTER THIS HAPPENED IT HAS CAME ACROSS MY MIND THAT THEY ARE JUST TRYING TO BUY THEM BACK TO PREVENT LIABILITY ON THEIR PART FOR NOT PUTTING A RECALL OUT ON THE PROBLEM BEFORE SOMETHING HAPPENS TO SOMEONE AND/OR THEIR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112596July 20, 2018
EXTERIOR LIGHTING
I EXPERIENCED HEADLIGHT FLICKERING AND GOING OFF COMPLETELY WHILE DRIVING ON MY WAY HOME FROM WORK THE NIGHT OF JUNE 1, 2018. THIS ALARMING PROBLEM STARTED WITHOUT WARNING. AFTER THIS INCIDENT AND BEFORE MY APPOINTMENT AT THE KIA DEALERSHIP ON JUNE 4, 2018, I STARTED RESEARCHING THIS PROBLEM AND FOUND TECHNICAL SERVICE BULLETIN ELE093 WHICH I TOOK TO THE DEALERSHIP AT MY APPOINTMENT. AFTER MY OIL CHANGE, I WAS TOLD NO PROBLEM WAS DETECTED WITH MY HEADLIGHTS. I EXPERIENCED THIS PROBLEM AGAIN LAST NIGHT (JULY 19, 2018) AND NEEDED A POLICE ESCORT TO GET HOME. THIS HEADLIGHT PROBLEM IS A PRODUCT LIABILITY ISSUE AND A FACTORY DEFECT. IT IS AN IMMEDIATE THREAT TO MY SAFETY AND WELFARE AND THAT OF MY PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROADWAY. I USE MY VEHICLE TO GET TO MY JOB AT NIGHT AND TO TRANSPORT ELDERLY PATIENTS FOR A VARIETY OF SERVICES, SOMETIMES TO THE EMERGENCY ROOM AT NIGHT. IN LIGHT OF THE THREAT OF PHYSICAL HARM TO MYSELF AND OTHERS, I HAVE REQUESTED THAT KIA HANDLE THE COST OF REPAIRING THIS PROBLEM AS SOON AS POSSIBLE SINCE THIS IS NOT A PROBLEM ASSOCIATED WITH NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112385July 19, 2018
ENGINE
I WAS DRIVING DOWN THE HIGHWAY FEW MONTHS AGO AND SUDDENLY THE CAR JUST STALLED I WAS GOING ABOUT 60 MILES AN HOUR AND THE CAR JUST STALLED AS I WAS DRIVING DOWN THE FREEWAY AND IT JUST DID IT AGAIN A COUPLE OF WEEKS AGO I HAD TO START THE CAR BOTH TIMES AS IT WAS ROLLING TO KEEP FROM LOSING CONTROL THE VEHICLE.NOW I AM AFRAID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112076July 18, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING AT NIGHT AND THE HEAD LIGHTS RANDOMLY TURN OFF AND BACK ON, SOMETIMES JUDT FOR A SECOND AND SOMETIMES LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111457July 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIGHTS IN MY KIA SOULS INTERIOR AND EXTERIOR ARE FLICKERING AND GOING OUT COMPLETELY SOMETIMES. VERY UNSAFE WHEN I AM ALREADY DRIVING. HAPPENS TO MY HEADLIGHTS AND DASH LIGHTS AND INTERIOR ROOF LIGHTING. IT HAS ALSO CAUSED MY LIGHTS TO STAY ON SOMETIMES AND CAUSES MY BATTERY TO DIE. THIS HAS HAPPENED WHILE THE CAR IS IDLE OR DRIVING OR OFF COMPLETELY WHEN THE DOORS ARE OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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