Kia Soul Complaints (2013)

668 consumer complaints on file.

#10526393July 23, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE A-PILLAR TRIM COVER DETACHED UNEXPECTEDLY. THE FAILURE WAS CONTRIBUTED TO THE FORCE OF THE WIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE NEW REPLACEMENT PART. THE TECHNICIAN INFORMED THE CONTACT THAT THE DEFECT WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 780. UPDATED 09/05/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523056July 3, 2013
SERVICE BRAKES
BRAND NEW CAR PURCHASED 04/06/13 AND HAS 2900 MILES AND BRAKES SQUEAK. BRAKES HAVE BEEN SQUEAKING SINCE MAY BUT UNABLE TO LEAVE IT DUE TO LONG PERIODS OF WAITING FOR CAR. WAS TOLD BY SERVICE MANAGER THAT BRAKES ARE GLAZED AND ITS COMMON AND HAPPENS AND THEY WILL DEGLAZE BUT IT WILL KEEP HAPPENING BECAUSE ITS JUST THE BRAKES. I HAVE OWNED AND DRIVEN MANY CARS AND NEVER HAD THIS PROBLEM PRIOR TO THIS VEHICLE AND THE VAN I HAVE THAT IS ALSO MANUFACTURED BY THE SAME PARENT COMPANY AND HAD THE SAME PROBLEMS. I WAS TOLD THAT IT GLAZED BECAUSE MY VAN WAS HEAVY BUT THIS NEW CAR IS VERY SMALL AND LIGHT. A CUSTOMER IN THE WAITING AREA SAID HE HAS NEVER HEARD OF GLAZING AND WORKED ON CARS FOR 30 YEARS. I BELIEVE THAT THESE CARS MADE FROM HYUNDAI/KIA ARE MADE WITH CHEAP PARTS THAT HAVE TO BE REPLACED OFTEN AND THAT'S HOW THE MAKE UP FOR CHEAPLY SOLD CARS. I NEED HELP FIGURING OUT HOW TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514982June 4, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THEY CLOSED THE DOOR AND THE WINDOW ON THE HATCH SHATTERED OUTWARDS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515045June 4, 2013
VISIBILITY/WIPER
OPENED DRIVERS DOOR, GOT IN AND SHUT THE DOOR AND THE REAR HATCH WINDOW BLEW OUT. VEHICLE IS NOW AT DEALERSHIP AND THEY CALLED TO SAY CAR IS NOT TO BE TOUCHED BECAUSE PRODUCTS INVESTIGATIONS IS GOING TO LOOK AT THE CAR BEFORE ANOTHER WINDOW CAN BE INSTALLED. THERE ARE OTHER COMPLAINTS THAT ARE THE SAME AS MINE AND THE WINDOW BROKE IN SHARDS AND SPLINTERS UNCOMMON TO A NORMAL CAR WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10514820June 3, 2013
VISIBILITY/WIPER
I WAS HIT BY A SMALL ROCK GOING AROUND 40MPH WHICH RESULTED IN A CHIP/CRACK. IN THE 3 WEEKS SINCE THEN IT HAS HAPPENED 2 MORE TIMES. SPEEDS WERE NOT EXCESSIVE AND THE ROCKS WERE SMALL. I HAVE NEVER HAD THIS HAPPEN IN 20 YEARS OF OWNING CARS UNTIL THIS NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513853May 28, 2013
STEERING
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501470March 6, 2013
SERVICE BRAKES
DURING BRAKING AND HITTING SMALL HOLE IN ROAD I NOTICED THE BRAKES SKIPPING AND BRAKE PEDAL JUMPING UP AND DOWN AS IF IT WAS A POWER DEFECT. I HAD THE SAME EFFECT HAPPEN AFTER BAD RAIN AND APPROACHING A RED LIGHT THE CAR SKIPPED TO THE STOP. WHEN IT SNOWED OUT THE BRAKES REALLY SKIPPED MADE NOISE AND SEEMED TO SLIP AND WOULD NOT STOP. I FIGURED THE CAR WAS NEW OR THE BRAKES ARE ADJUSTING KIND TO SPEED BUT NOW KNOW THERE IS SOMETHING WRONG. MARCH IS THE FIRST WHOLE MONTH I OWN THE CAR AND THIS IS TIME TO CALL THE DEALER AND GET THIS FIGURED OUT. THERE WAS WITNESS IN THE CAR ON 2 OF 3 OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494499January 23, 2013
VISIBILITY/WIPER
I HAVE WASHER FLUID FOR LOW TEMPS. THE WASHER LINES KEEP FREEZING MAKING IT IMPOSSIBLE TO SEE OUT OF WINDSHIELD. THIS IS VERY HAZARDOUS, ESPECIALLY IN NORTHEASTERN OHIO WEATHER. I CALLED KIA AND WAS TOLD BY KIA THAT THEY HAVE BEEN GETTING CALLS NONSTOP ABOUT IT AND THERE IS NOTHING THEY CAN DO ABOUT IT. APPARENTLY THE WASHER LINES ARE NOT NEAR ENGINE BLOCK SO THERE IS NO WARMTH TO PREVENT THEM FROM FREEZING IN COLD TEMPS. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL ON THIS CAR MODEL ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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