Kia Soul Complaints (2015)

908 consumer complaints on file.

#11327267June 4, 2020
ENGINE, POWER TRAIN
CAR BURNS OIL EXCESSIVELY. HAS STARTED MAKING BAD ENGINE NOISES. VISITED A KIA DEALERSHIP MECHANIC. WAS ADVISED THAT THE ENGINE REQUIRES REPLACEMENT DUE TO DAMAGE. NOISE IS WHEN IN MOTION. STANDARD DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327157June 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT A SLOW SPEED, THE VEHICLE HAD CEASED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR HOWEVER THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER HOWEVER A DIAGNOSIS WAS NOT PERFORMED. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE TO REPLACE THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 145,000. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326906June 1, 2020
ENGINE, POWER TRAIN
HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 90 MINUTES/90 MILES WHEN WE WERE COMING TO THE SUMMIT OF STEVENS PASS ON HWY 20 EAST-BOUND. THE CAR SUDDENLY STARTED RUNNING ROUGH SO WE PULLED TO THE SHOULDER JUST IN TIME FOR THE ENGINE TO STALL AND ALL DASH LIGHTS TO COME ON. TRIED TO RESTART THE ENGINE WHEN A PUFF OF SMOKE ERUPTED FROM THE ENGINE COMPARTMENT AND A BYSTANDER ALERTED US TO VISIBLE FLAMES. THANKFULLY, A PASSER BY HAD AN EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE ALMOST IMMEDIATELY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11326492May 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND PULLED OFF THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE CONSUMED AND EXCESSIVE AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF A FAILURE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326278May 28, 2020
ENGINE
ENGINE IS USING EXCESSIVE AMOUNTS OF OIL AND THERE ARE NO APPARENT LEAKS. A SEIZED ENGINE ON THE INTERSTATE CAN LEAD TO AN ACCIDENT. I SEE MULTIPLE REPORTS OF THIS PROBLEM WITH THIS ENGINE AND NOTHING IS BEING DONE TO CORRECT THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325462May 21, 2020
ENGINE
I HAD AN OIL CHANGE DONE MARCH 8,2020. MAY 9TH,2020 I HEAR A TICKING. I CHECKED MY OIL,THERE WAS NONE. I HAVE NO OIL LEAKS., I ADDED OIL,DROVE ABOUT A MILE,THE TICKING GOT LOUDER AND THEN MY ENGINE SHUT OFF. I HAD IT TOWED HOME. I HAVE NO IDEA WHY THERE'S NO OIL AND NO LEAKS. I WAS DRIVING ABOUT 30 MPH WHEN IT STALLED. NO SMOKE,NOTHING. MY INDICATORS FOR LOW OIL OR CHECK ENGINE NEVER CAME ON. THEY STILL AREN'T ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324801May 16, 2020
STRUCTURE:BODY, ENGINE
I WAS DRIVING HOME ON THE HIGHWAY AT FULL SPEED (65 MPH) WHEN ALL OF A SUDDEN MY 2015 KIA SOUL + STALLED AND THE CHECK ENGINE LIGHT STARTED TO FLASH AND THEN SMOKE STARTED POURING OUT.... I LOST ALL POWER BUT MADE IT TO THE BREAK DOWN LANE AND TURNED THE CAR OFF. THE CAR STARTED TO FILL UP WITH SMOKE AND I SAW FLAMES COMING OUT FROM UNDER THE HOOD SO I TRIED TO GET AS MUCH STUFF OUT OF MY CAR AS I COULD BEFORE THE FLAMES GOT TOO BIG AND BEFORE I KNEW IT THE WHOLE CAR WAS FULLY ENGULFED BY FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11324636May 15, 2020
ENGINE
VEHICLE JUST HIT 80K. LOW OIL LIGHT CAME ON @ 2500 MILES. CHECKED AND 2 QTS DISAPPEARED. FILLED BACK UP WITH 2 QTS AND A MONTH LATER, CHECK OIL LIGHT CAME BACK ON AND WAS AGAIN, 2 QTS LOW. FILLED BACK UP AND IMMEDIATELY THE LOW OIL LIGHT STARTED FLICKERING AGAIN. REPLACED THE OIL PRESSURE SENSOR AND THAT FIXED THE FLICKERING LIGHT BUT AM STILL LOSING OIL. NO LEAKS OR SMOKING. THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324432May 13, 2020
ENGINE
CAR LOST POWER AND WOULDN'T START. I HAD IT TOWED TO THE DEALER TO FIND OUT IT HAD PISTON FAILURE. UPON DOING MORE RESEARCH I FOUND OUT THIS IS A COMMON PROBLEM FOR THE KIA SOUL. I GOT MY CAR THOUGH CAR MAX AND THE WARRANTY COMPANY REFUSED TO FIX IT AS I COULD ONLY PROVIDE ONE YEARS WORTH OF OIL CHANGE RECEIPTS. I AM SUCK PAYING FOR A CAR THAT WONT RUN KIA IS AWARE OF THE ISSUE AND WILL DO NOTHING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323058May 2, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I WAS DRIVING DOWN CHUCKANUT DRIVE. WINDY ROAD, I CAME TO A CORNER GOING 15 MPH THEN IT FELT LIKE THE ENGINE TURNED OFF. SO I PULLLED OVER TO SEE. WHEN I STOPPED THE ENGINE WAS STILL ON SO I PUT IT IN PARK TURNED THE CAR OFF AND OPENED HOOD CHECKED OIL EVERYTHING SEEMED FINE START DRIVING AGAIN I NOTICED IT WAS VERY TOUCHY ON GAS PEDAL YOU COULDN'T REALLY ACCELERATE. I GET LIKE 2 MILES DOWN THE ACCELERATOR STOPPED THEN IT JUST HAD THE WORST NOISE COMING FROM ENGINE AND THE DASH LIGHT SAID OIL WAS BLINKING ! I COULDN'T GO ANY FURTHER! I SAT THERE FOR A COUPLE HOURS FINALLY GOT A HOLD OF CAB COMPANY THAT BROUGHT ME OIL I PUT IT IN AND STILL THE WORST SOUNDING NOISE COMING FROM ENGINE. MY FRIEND CAME AND GOT ME AND MY CAR IS STILL ON CHUCKANUT! AS WE SPEAK I'M TRYING TO FIGURE OUT WHAT TO DO NEXT CHUCKANUT IS ON HIGHWAY 11 IN WSHINGTON STATE THE CAR WAS IN MOTION AND NOW IS PARKED ON PULLOUT ON CHUCKANUT DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322331April 27, 2020
UNKNOWN OR OTHER
MY CAR ENGINE LIGHT TURNED ON THEN BEGAN TO SMOKE AND STALL OUT WHILE ON THE FREEWAY TT. THEN THE HOOD BEGAN SMOKING RAPIDLY AND LADY CALMING RUSHING TO ME YELLING FOR ME TO GET OUT THE CAR. I ESCAPED THE CAR LEFT THE DRIVER DOOR OPEN, THEN I NOTICED I LEFT MY WALLET AND KEYS IN THERE CAR. I GRABBED MY WALLET AND KEYS OUT OF THE IGNITION. THEN CAR IGNITED IN FLAMES AND ALL DOORS AND WINDOWS LOCKED. THIS INCIDENT OCCURRED ON 4/26/20 @ 3PM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11322022April 23, 2020
ENGINE
LOSS OF POWER, NEEDS OIL EVERY 1K MILES. CATALYTIC THROUGH THE MUFFLER CLOGGED AND HAD TO BE REPLACED. EVERYTHING STATED IN THE SC176 RECALL FOR THE 1.7L ENGINE IS EXACTLY THE SAME ON THE 2.0 BEEN GETTING WORSE AND WORSE WONT LAST ANOTHER YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321841April 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE OF THE VEHICLE WITH THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO COMMUNITY KIA OF BLOOMINGTON (2200 S WALNUT ST, BLOOMINGTON, IN 47401) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE WARRANTY ON THE VEHICLE WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321736April 20, 2020
ENGINE
HIGH EXHAUST GAS TEMPERATURES LED TO DAMAGE TO THE CATALYTIC CONVERTER,ALLOWING ENGINE OIL TO ESCAPE DAMAGING VALVE GASKET, SPARK PLUGS, IGNITION COILS AND HEAD GASKET. ALSO 2 VALVES WERE BENT.THIS DAMAGE OCCURRED WHILE DRIVING ON THE I-95 EXPRESSWAY IN JACKSONVILLE, FL. VEHICLE WENT INTO LIMP MODE WHILE GOING 55 MILES PER HOUR. IT HAD TO BE TOWED TO A LOCAL REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321424April 17, 2020
ENGINE
DRIVING LONG DISTANCE MY CAR LOST POWER WOULD NOT ACCELERATE SHUDDERED CAR IS SMOKING LOSING OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321215April 15, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THE PASSENGER SIDE SEAT BELT FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO REGAL KIA (1025 BARTOW RD, LAKELAND, FL 33801) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,655.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320709April 9, 2020
ENGINE
WHEN I TURNED MY CAR ON IT HEARD A KNOCKING COMING FROM THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320063April 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LAKESHORE KIA LOCATED AT (330 E HOWZE BEACH RD, SLIDELL. LA 70461), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND MANUFACTURER COVERED THE COST. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319937April 1, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR IS NOT ACCELERATING PROPERLY AND NOT CHANGING GEARS CORRECTLY AND AUTOMATICALLY. THE CHECK ENGINE LIGHT IS ON AND IS RUNNING SEVERAL CODES. IT MAY BE THE CATALYTIC CONVERTERS. I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED PUTTING AND NO ACCELERATING PAST 60MPH. IT MAKES THIS LOUD CLICKING NOISE WHEN I TRY AND GO FASTER AND ALSO IT SOUNDS REALLY LOUD LIKE A LAWN MOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319994April 1, 2020
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING HOME AND AT A STOP SIGN MY CAR BEGAN TO KNOCK SOMETHING FIERCE, BEING A FEW HOMES AWAY PULLING INTO DRIVEWAY. I NOW HEAR LOUDER KNOCKING AND A NEW CLANKING NOISE (METAL IN WASHER SOUND). CAR WAS TOWED TO MECHANIC I WAS TOLD THE ROD WAS BUSTED. NEEDS AN ENGINE OVERHAUL. IT HAS 78,000 MILES ON IT AND NO LONGER RUNS. ALL MAINTENANCE WAS KEPT UP ON THIS CAR, THIS WAS NOT DUE TO MY NEGLECT AND THE CHECK ENGINE LIGHT DID NOT COME ON. A CAR I CAN'T AFFORD TO FIX AND STILL PAY FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Soul